I was under very distressed circumstances. But Marie made this unexpected car buying experience a very peaceful one. I was proud that Toyota had women salespeople. I requested a woman and they had one on board!! :). Marie was excellent and Eddie was remarkable too!!! He made sure my car was delivered with excellent care. I HIGHLY recommend TOYOTA of Glendale!! Marie and Eddie ARE ROCKSTARS🤩

I am happy to say that we were able to replace our third and final defective Ford vehicle, which had transmission problems, and its all thanks to Toyota of Glendale. We were there for no more than 2 hours and they had us walk out with a beautiful certified Corolla Hybrid. Eddie Vartanian was our sales rep. He greeted us with a smile as soon as we walked in. He was very knowledgeable about the car that we were looking to buy. We are 100% satisfied with the amazing service that they provided to us. Thank you for the amazing service Eddie!Service: 100%Location: 100%Staff: 100%

Two words. Paul Flores. An amazing guy at a great dealership. My 2007 FJ Cruiser has over 220,000 miles of excellent, trouble-free travel thanks to Paul and the hard-working techs at Toyota of Glendale. I take their suggestions and they take care of my baby. 💪🏼

The service department is outstanding. This was my first time and I came to get a second opinion on some work I needed done. Bobby in the service department was amazing!!! He was very attentive, knowledgeable, nice and very easy to talk to about my vehicle.The quality of work and the customer service (everyone was extremely nice, even the valet, cashier) is definitely 5 stars. I highly recommend coming here for any services you need done!

Jacob was excellent, and the rest of the staff there was friendly and welcoming! The building is undergoing renovations - but despite the limitations of the space currently, everyone we interacted with was pleasant, warm and in a great mood. Jacob worked with us to get a car and price that was fair! Excellent service and experience all around. Thank you!

Great service. I was in and out within 45 min. I went there earlier even with an appointment and the wait was too long. The agent arranged for me to bring back my car later that day... early evening with a promise of no waiting and it was true. Great customer service

Had to wait for about 5 minutes for service manager to take my car in. After that it was all great. They did the service and parts changed as the promised and had my SUV ready before the promised time.Ara Terzian is great, he took care of everything needed and called me back right away to answer my questions.Thanks for such a great customer service.

We came here for change oil and took us 3 hrs to wait. When 2 hrs came, I became impatient, and asked if we can get the car. Bob told me and my daughter it is not ready and we have to wait for another 30-45 mins. When I checked our car in the service area, that was the only time they started to do the change oil and whatever checkup they did!! Do these people know the value of time for their customers? It was a very disappointing experience for a first time Toyota customer.

We purchase a 2020 Corolla le at this locationCustomer service with the one of the helpers showing us the car was nice but the seller kept on denying telling us the total and always ignored what my mom was saying because my mom didn’t care about monthly payments and wanted to know the full price, he kept on going back and forth with the manager supposedly and we end up paying more then we had to for the car and after we got the car we never saw the seller.Our car price was 23kAnd we end up paying 36k which is a fraud

Brought my vehicle to this location due to a check engine light. They charged for a diagnostic and told me that i needed thousands of dollars of work done and said part of it was due to my engine overheating and leaking coolant. When i asked the rep why my temperature sensor wasnt showing an overheating engine he didnt have an answer for me. When i brought the car to a mechanic they never found the aforementioned leak nor any indication my car was overheating (as well as normal coolant levels??!) but they did find that this dealership had RESET my codes before i left meaning they werent able to view them and diagnose the original problem. Surprise is i’ve driven this car over 20K miles since this dealer told me my engine was overheating + leaking coolant and seen several mechanics and not a single one has seen this issue (original issue that caused the check engine light was unrelated and fixed). Fact is, this dealership is more than okay with taking advantage of you if you don’t look like you know anything about cars. This dealership not only wasted a day of my life and many hours from other mechanics but also nearly convinced me out of a couple thousand dollars. If you have a problem with your car do NOT go here, just find an independent mechanic.

From start to present my leasing experience has been amazing here! I went in having never leased a car (or gone into a dealership alone before lol..) and they were incredibly kind, patient, and didnt take advantage of me being a rookie. I had a very specific budget in mind for a down payment and monthly payments and I was shocked that they were so accommodating. Super genuine folks that just want to help you out. Whenever I go in for maintenance or checkups everyone is just so nice. If youre looking for a dealership you can TRUST, go to Toyota in Glendale!

After going to multiple dealerships in a day I can say that Toyota of Glendale had the worst customer service. I chatted online with them to see if they had the car that I was interested in they said yes and then showed me pictures of the car. A sales team member got in contact with me and set up an appointment. When I got there neither of the cars in the color I was shown were there. Looking pass that (since I had drove an hour from my home) I decided to test drive a version of the vehicle. The sales associate that I was dealing with gave me keys to a car that gas tank was empty. After walking back and forth to the office multiple times I decided to just wait next to the car for another key. I asked if another car in the color I wanted could be brought down from another area the associate said yes but it would take 48 hours. I was already becoming less thrilled with this place.Then it came time to do the numbers and although I said I would be financing from my bank they kept trying to get me to fill out a credit application to run my credit (which was not needed since I was not financing through them). The price of the car jumped up by $14,000.00 which 6,000.00 was the dealers fee, $5,500.00 was taxes, and $1,094.37 was for license and registration and $2,000.00 for features on the car that I didnt ask for but couldnt be removed. My sales associate did not want to negotiate the final price at all (which is within their rights). However, when I made it clear that I would not be purchasing this car at this price both the sale associate and manager then started an argumentative, pressure, scare tactic of how I wouldnt be able to find the car anywhere else for a better price. With all the sketchiness of this interaction I left and took my business somewhere else and was able to get the car I wanted at the price I wanted the next day.

Wilson has been the greatest service advisor. He has taken care of both our Priuses--2005, 2014. His advice to hang on to our 2005 was correct. He always makes time for us.

Professional mechanics. Very satisfying knowing that my vehicle has been worked on by professionals. If you own a Toyota, and need mechanical work done. Best customer service Best professional mechanics. Dont trust your car work to just anyone. Take it to Toyota of Glendale. I highly recommend it. Best Certified Service Advisor. Mr. Paul Flores. Nothing but the best. Very professional and respectful. Give this men a well deserved pay raise.

Currently on my third lease with this location. I dont even live in Glendale anymore but continue to come back here since they have the best staff! Theyll work with you to get a great deal on an affordable car, no matter your financial situation. My first two leases here, I had iffy credit and not a lot of income and was still able to walk away with a car I loved with a very affordable payment plan. Love working with Omar, hes really kind, patient and answers all my questions. Because there is such high demand for cars right now, they called me to ask about what car I was looking for after the lease ended and they were able to get me on the lot as soon as the car I wanted came in. Its a good idea to call ahead to see whats in stock due to this demand. Highly recommend this location!

Well having worked in the automotive business for many years I understand how things work. I asked for them not to waste my time however they still did. This wasn’t the only problem . I advise anyone coming here to keep an eye on their paperwork, they were adding on $7500 on top of the MSRP just because they figure they can. When asked about it I was simply told “ I can not make a deal at sticker price “ so keep your eye out for Artur and your numbers. I guess that’s why they are getting a new building .

I’ve been going to this dealership quite a while this past week I was able to turn in my lease and get a brand new RAV4 thanks to Johnny pita he was so helpful and made the deal happen we gave him a hard time but it was worth it he made it happen. He also had the time to go over lots of good stuff the car came with I highly recommend to ask for him. Once again thanks Johnny pita for your service!!!

Our service advisor Paul Flores is the reason why we service our cars at Toyota of Glendale. He has proven thru all the years weHave known him, to be knowledgable, honest and very trustworthy. He has never failed us . He is an asset to the company and hopefully he has been recognized for his work ethics and his customer service skills.

The lady with the service department ruined my experience with this particular dealership. I do not usually ever write bad reviews but I called last week with a question about the certificate I needed for the recall of my Toyota Prius and she made what I was asking much more difficult and said she could not help. She was rude, quick to get off the phone and told me to call Toyota corporate so she didn’t have to deal with my question. I then called Toyota in Hollywood and the nice woman there helped me immediately and was able to fix the problem I had. Will definitely never bring my vehicle to Toyota in Glendale ever again.

Toyota of Glendale is very professional, the staff works really hard, service advisor Robert j Hernandez was very helpful and attentive, speedy process and ample seating while I waitedThanks Toyota Glendale

My sales rep Jack was fantastic. He walked me through the process very professionally and efficiently. He advocated to make the best deal for me.

Hello everyone. I bought a Toyota Sienna 2021 and was satisfied. The managers showed everything. The purchase took place in 20 minutes as promised. Well done guys. Thank you

Been coming here regularly. Best service. They do get busy but for good reason. David Guzman took care of me today while I had my little one with me and made my day. Great service all around and has been my 3rd time around of many more to come!

Pressure-free, pain-free buying. Really enjoyed our time here and bought a great new car. Jack was lovely to work with, highly recommended.

I came in looking for the best deal I could find. And Mario Lima was helping me search for all my best options left to Nissan and ended up coming back since Mario was super professional and not pressuring me! I ended up getting a deal I can afford for a 2021 efficient gas car carola. Thanks Mario Lima.

Toyota of Glendale has good car choices, friendly rep & hassle free price!

Visited this past weekend in our search for a new vehicle. Although we didnt end up purchasing from here, we were helped out by Andrii who was incredibly kind, easygoing, and helpful. Terrific service from him!

My husband and I came in yesterday to see if I could trade in my current lease and although it wasnt possible everyone that helped us out yesterday was amazing . This was our first time at this dealer and the reviews are not lying . I didnt get our sales guys name but he was so down to earth. We didnt have to sit around for hours to get numbersThank you everyone at toyota of glendale

GREAT SERVICE, LOVE TO TAKE MY TOYOTA FOR SERVICE

Look for Marie Alipio if you are planning to get a car. She helped me get a great deal on my 2022 Corolla.

Excellent service, easy booking and reliable on-time work.

Absolute fraud, dishonest and greedy. We were in there trying to refinance are vehicles and change the ownership of the loan. The two sales people there said we had to sell them are vehicle. Then they would need to resell are the vehicles back to us. Let me tell you we only owe 19k left on are vehicle. They were trying to resell us the vehicle for $35k. You all take this into consideration before purchasing, leasing or trying to refinance. Please be aware because who knows how many people have fallen for this scam. Also, this was the manager Oscar.

My experience at the dealership has always been a pleasant one. I purchased my car from there hassle free and continue to go there for my car maintenance. The staff is friendly and ready to assist. Definitely recommend go there for your car needs.

Great service. All personal was super helpful. Special kudos to Jonny Pita. He helps us to choose the right car and got us a great deal. Highly recommended.

Mario Lima was the best person that could ever help me find the perfect car!!! Thank you Mario for being so patient and helpful! Mario was very professional and friendly. Anyone looking to purchase or lease a car ask for Mario! Very helpful and I walked out exactly with the car I wanted!!! I’m buying happy and in love with my car!

Always a good experience, service is fast efficient and friendly.

Great experience with Glendale Toyota. Was in and out in no time. Sahak was very easy to work with and gave me a great deal!

Best service of all the local toyota dealers Ive been to, I dropped my car off at 9 and I was told it would be ready at 12. To my surprise an hour later my baby was ready for me, Great fast and friendly service, Shot out to my Advisor Robert, just awesome

I took my 4Runner in for service and dealt with Wilson again. Hes the best person to go to specially if your truck is lifted. Hes always paying attention to the small details and making sure Im taken care of! I highly recommend seeing him for your next service!

From the beginning when I brought my car into servicing until the end when the car was delivered efficiently and with courtesy.

I just kept 5 stars because Toyota Japan have along history of their high quality carsMy car shows me massage every 5000 miles to go dealerOn june 11 during this month went to dealer to change the oil and check every thingThe car stayed on the dealer more than 3 hoursMy question what did you checkDid you change the oilDid you check the breaksYesterday I noticed my car needs attentionThis morning I was going to mechanic in the neighborhood he told me the car needs changing oil and the rear brakes also need to changePlease tell me which dealer is honest and good to go and change oil check every thing each 5000 milesI don’t have money to buy new car every year or monthIf I have money I never think about buying toyota

Great communication from service reps. Always appreciate the great service.

Prices on their vehicles are marked up far beyond msrp. The sales staff is rude when asked for tax tag title out the door price they mark the vehicle up 10k. Buyers beware and stay far away from this dealer.

Bobby is great! Quick and thorough.

Bobby was very helpful with my car repair and provided me with great service! Would definitely recommend Toyota of Glendale.

Great customer service. The people there all friendly. They took their time to explain things to me and make me feel comfortable. I would definitely recommend Toyota of Glendale... 🙂

Was nice. the salesman Jonny was great, had patience to answer my questions and was friendly.the only thing they don’t have a wide selection on new cars I wanted the hybrid with premium package and they didn’t have it. I ended up buying the base model but I’m not happy.

Always super helpful and friendly when taking my car in for service/maintenance.

Best car buying experience I have had. I highly recommend Eddie and Arthur for all car buying needs. Thanks guys for helping me get my car!

I am a customer for over a decade & they give me the best offer ever. Their service are awesome, nice staff & they will accommodate u right away. Thank u Toyota of Glendale.

Definitely a good place to find Toyota models. Agents are very helpful, especially Omar Dirky. He is a sincere salesman and trying his best to find a car that fits the customers preference in terms of budget and cars functionality. With his sound advice, I practically got the one I really want. Thanks to him and to the dealership!!! Five stars!!!!!

Excellent service!!! Thank you, Mr. Paul Flores. You are the best😊

They never help when you need them. Just put you on hold and then hang up..part department

As a first time buyer I was nervous but Eddie made everything so less stressful definitely recommend this dealership.

Very satisfied with the service Arthur and Ejmin Eddie provided us. We went in looking for one car, but the deals they offered us were so great that we ended up getting two! We highly recommend Toyota of Glendale based on this great experience!

Was very happy with my last experience at Toyota of Glendale always courteous always attentive and always letting you know the situation of your car right away. I give you guys a 5-star rating for this last experience and ask you to keep up the good work thank you

Carlos is the best manager I have ever dealt with in a dealership. I am pretty sure the service department without him will suffer. He is very courteous and he goes the extra mile to work with you. There is a reason why he has all these awards by his desk!

Glendale Toyota offers the best Service specials of any Southern California Toyota dealer in California. No pressure to do extra work and very timely delivery of vehicle. Try them you will never go anywhere else.

VERY poor communication and a very unprofessional experience. Wilson was in charge of my service. I was never updated on how long it would take to service my car. I had to call 2 days later and check and I was told it would be ready an hour after and when I showed up it wasn’t ready and I wasn’t given an estimated time on when my car would be ready.I had to rent a car last minute and that experience was horrible as well. I drive a camry and the only car they had was a truck.I went to get my AC fixed (on a new car I got 2 months ago) also the wireless charging port wasn’t working and didn’t even get fixed during my service!!!Also car wasn’t washed (other Toyota dealerships in LA county are washing cars).total time it took to fix my AC was 4 days and they didn’t even fix my wireless charging port.Also when I received my car, the part under my glove compartment wasn’t even put back by maintenance.

Wilson is my guy! He is very helpful and courteous. He explains everything Being done to my vehicle in the approximate time it’s gonna take. It could get pretty hectic at his workplace as far as it being busy. He always accommodates me and my wife with water or beverages. Thanks Toyota a Glendale 🙏🏼🙏🏼🙏🏼

Wilson Del Castillo was a great help in getting my car in for quick service. Best customer experience so far.

Okay.. i went there to fix the fuel pump of my 2012 toyota camry hybrid. And they got it fix. Im just disappointed because i asked them to check the remote key fob because it doesnt work on lock/unlocking the doors. I told the guy who always pick up the phone which i think his name is Anthony and the guy whos taking care of my car named Ara. I asked both of them to check it and they said okay but it never got fixed.

All I can say is that Mr. Paul Flores and Mr. Fil Mendoza are the best team! They’re very detailed, fast service and will accommodate all your needs! Highly recommended. Giving them 5 stars! Thanks Paul and Fil!

A waste of time and borderline unethical. They had me come in as a serious buyer and agreed to price both in-person and over the phone. Then at the last minute they tried to sneak in an additional $5K premium in the paperwork without mentioning it. It was a dirty, desperate move on their part. I would stay far away from this place.

This has been the best car buying experience I have had, kris and Marie were gracious, detailed and patient. I can not express the gratitude for the great service, I definitely will promote and suggest to all my friends and family to go see you all.Glendale Toyota you Rock!!

So Saturdays and Sundays are busy days for them just FYI .I came in for financing and have some things I wanted to clarify on my contract and Peter was very helpful to say the least I was not an easy customer or person to deal with I was very stressed out and he made me feel very okay about the whole situation thanks again. I am rewriting my review because they completely 180 changed my mind and I thank them for financing my lovely car thank you.

People there are very nice and helpful. However facility is under construction.

Toyota of Glendale makes your car buying/leasing experiance the best ever. They carefully explain all your options available to your budget. Mike, Omar,and the rest of the staff are the best. Thank you for allowing my family and I to get the best of out toyotas vehicles.

They deliver! This was best and easiest new car experience. Personally, I did not want to spend time at a dealer and they were happy to accommodate 😊 Both Joey and Mario were super helpful, knowledgeable, fast, and kind. Joey knew exactly the kind of truck I was looking for, sent me photos in the afternoon and then Mario delivered my beautiful truck to me that same evening. Best day ever! Huge thanks to Joey and Mario for making dreams come true!

The service was smooth and efficient and I was impressed at their level of coordination as a team! Everyone in the place is very friendly and make you feel comfortable, I enjoy being there. I have been getting all my maintenance service done by them for 3 years and my car has not had any issues and runs like new.

I’ve always had a good experience whenever I come here. And when my wait is really long they provide me a Lyft to go wait anywhere I want within 5 miles and they send another one to pick me up when my car is ready. Talk about service

Brought my MR2 mk1 here for service! This car is very special to me and I knew that bringing it to the dealers service was the only way. Bobby was extremely helpful and ensured my MR2 would receive the proper care. He took the time finding rare parts that was needed and had the techs take care of everything. The car is now like in a refurbished state and runs like new and thanks to AAA, I am covered under warranty. Thank you Toyota of Glendale

Look, I dont like writing reviews like this, BUT I had a bad experience and I have to share it here because I never received a customer survey.I came here for routine maintenance last week and was pretty disappointed with the level of service provided. I had to leave my car for a couple days (bummer), but I was offered a rental car (nice!). Unfortunately, I was not told the hours of the rental car place (Hertz), which closed before I arrived after work. (Theyre open 9-5 M-F, 9-12p Saturday btw) Since the rental car agency was only open at times when I would be at work, I was unable to rent a car. I ended up taking rideshares at my own expense while my car was in the shop.I felt like while my technician was courteous, he couldnt wait to get me off the phone, and I never saw or spoke with him again after my car was ready to be picked up. I tried calling him back to tell him the rental car situation but he did not return my call, instead he sent me a text saying I could drop off the rental car at the shop. This was frustrating because I spent a lot of money here. The least they could do was acknowledge my frustration.Im giving two stars because I was able to use a 15% off discount I saw on the website, which saved me a couple hundred dollars. But I still paid through the nose to get my car serviced. My tech recently texted me saying I should be receiving a survey but something tells me they probably dont want me filling out a survey since I didnt have a great experience.I wont be back.

Great Service. Friendly Staff. Easy buying Process. Highly Recommend buying or leasing your vehicle here. This is my fifth Vehicle and not my last from Toyota of Glendale!!!

Service advisor Wilson is great. Good follow up. Issues resolved.

Very good service, they did everything for us to be happy with them. Mick and Art very knowledgeable workers with them I found my car.

I bought the Rav 4 XLE today. The features are the exactly what I want. I can link to my Apple cell phone to use google map to navigate. The staffs are nice. They explained everything very clearly. Gaby and Michelle was so patient to answer me questions in email. Max explained the features of the car. Manager Artur approved a good discount. I do recommend to buy car from this dealer.

Customer service is Horrible at this dealership. Not only did I waist time but gas coming down here to pick up a part I put on hold, For them to tell me that they dont have it. They where clearly not even trying to help me.

Ive been going to this toyota for a couple years for maintenance but this past experience was so positive I felt compelled to write a review. I brought my car in for service after being told it had untold problems with the tires, with the alignment, with the filters etc from another shop. Robert walked me through all of the problems and went above and beyond to ensure that my car was safe and that I left the lot happy. Car work is so intimidating, especially for people who dont know much about cars like me and are afraid of getting ripped off but he walked me through every charge and every change honestly and gave me the truth! I cant speak more highly of this experience - especially when good customer service is so hard to find (ESPECIALLY when it comes to car service). Thank you robert!

Excellent service, took care of my car twice!Would highly recommend, because of very knowledgeable, friendly, professional staff!

The employee Peter is the best, he gave amazing service and took care of my appointments for me smoothly. That’s why I continue going to the Toyota of Glendale.

I did not experience any hiccups during the process and Marie the sales assistant was great and very helpful. If im going to buy another car i would definitely go back to the same dealership. 👍

Check out toyotaofglendale on ebay to see what parts they have for your Toyota. Ive ordered from them on a few occasions and Ive always been very happy with their prices and quick service. I only wish theyd list more items so I could purchase ALL of my parts from them!

Total amateurs. If you want to buy Toyota go somewhere else. These guys don’t speak English, it’s crowded with people, dirty and they offend us so bad that I don’t know should I buy Honda again or try my luck in different Toyota dealership.

Glendale Toyota has always been fair and honest with me. I have been using their service department for several years first with my Camry, then my Highlander and now My Toyota RAV4.Peter Atmajian is my Service Manager/Advisor and has consistently treated me with respect and is always professional and efficient.

This was my best car leasing experience ever. My 2018 RAV4 lease was about to expire in February but Toyota sent an offer to upgrade early.It sounded pretty good so I called Toyota of Glendale and connected with Omar Dirky. I told Omar that given the virus, intense heat, foul air Id prefer not to visit the dealership. No problem. Omar and I worked out a deal on the phone, signed papers electronically and were done. When my new RAV4 came in Omar brought it to my house, went over the features with me and took my trade in. Easy. I cant say enough good stuff about Omar.He was pleasant, professional and very efficient. Very nice guy and a pleasure to deal with. I highly recommend Toyota of Glendale and Omar.

Marcos and Freddy were great. Got a great deal on a new Camry!

I just got a Prius from this location and Marie was very helpful in the whole buying process. She was able to help me decide which car suited me best and I’m extremely happy with my purchase. I was also very comfortable coming to this location seeing everyone wearing masks and distancing themselves for everyone’s safety concerns. Everyone there was very nice and I’m so happy with my new car!

Im very happy with my New car, I had a wonderful experience in Toyota Glendale. The manager and Hilda Tavares and staff were very friendly, organized.

Thank you to Artur (team leader), Ejmin in sales, and Peter in service!

Professional and efficient. Marcos in sales. & Artur in finance provided excellent customer service.

I had a great experience with Toyota of Glendale! Mario was awesome! He is very knowledgeable and was so patient with all the questions I had for him about every car I was interested in. I was able to test drive a few cars and fell in love with the Venza! I am so happy with my new car and appreciate all the help from Mario and everyone at Toyota of Glendale!

The easiest, friendliest transaction Ive ever had. Highly recommend.

Great service and getting better all the time!

Setting an appointment online is easy and they have an attentive service advisor (shoutout to Paul Flores) who went the extra mile to you help me out.

So far may experience is very good

Ive been coming to Toyota of Glendale for almost 15 years now getting the same Gen 2 Prius serviced by my excellent service advisor Paul Flores and his team. I attribute the cars long life to the care I have received from them and am greatly appreciative. I know it may not be something everyone considers - going to the dealership to get routine maintenance performed on their car - but it has been worth it for me. I would highly recommend Toyota of Glendale for service.

I had Wilson assist me on getting my windshield fluid tank replaced. He was very kind and respectful. I’m happy with Glendale Toyota. And that they sanitize my car before I get back in it

Sahar helped me a lot. And they are so professional with everything. Definitely will bring my family and friends here.

Every one was very professional, the used vehicle I purchased looked great and ran great with zero issues to this day. The financing department went really smooth with no hidden fees. Overall I had a great experience.