They are a very good group that makes sure your car is right. All a great help

I don’t usually leave reviews on businesses but wow, best body shop I’ve been to!! I’ve had my fair share of experiences with body shops but I’ve never been so satisfied with one in my life! My car got rear ended and the back of it was pretty damaged. They got me in quickly and when I arrived they personally drove me to a rental car shop because I didn’t have transportation. They gave me a quote for about how long it would take and they were done a week ahead of schedule! My car looks almost brand new! Not only did they fix the damages but they also waxed and cleaned all of my car as well!! It is locally owned and it goes to show. They really care about their customers, If anyone I ever know needs something fixed I’ll always refer them. Incredible experience, 5 stars is not enough. They truly go above and beyond.

If you dont mind wasting your time, money, and patience, this is the place to go. Feel free to wait around while nothing gets done on your vehicle. I hope it was the other guys fault so youre not paying for a replacement vehicle while you wait, indefinitely! In retrospect, Fix auto never had any intention of fixing the vehicle. We waited for nearly a month for an appointment, dropped of the vehicle on Monday and 11 days later, received a deceptive message stating it was determined repairs exceed the est. value after tearing it down and an inability to find the parts makes it unrepairable. Whether poor management or shady business practice is to blame, they didnt buy parts ahead of repairs, extending the time our perfectly road-worthy truck sat in their care, only to find out they never tore it down and did nothing but waste our time.Our initial estimate received in June was $4300. The estimate submitted 10 days after dropping it at Fix was for $5500. Why the adjustment? If you were unable to find parts, why would you inflate the price? Oh, to reach that threshold to salvage the vehicle.Because you are adjuster valuing the vehicleyoure entrusted to repair, there is no incentive to fix a car you cant make money on. Too bad you werent able to pad my estimate enough to make this a worthwhile job. You should have said that up front instead of wasting our time. You really should be investigated for insurance fraud.I gladly passed on my experience with your shady establishment to State Farm.

Found this shop through insurance claim. Car took a little longer than expected but they delivered great finish. Car was derailed and clean and the part that was fixed looks good as new. From the beginning though end had great customer service and communication and very accommodating.

Great quality of repairing the damage on our truck. Everything looks amazing. They even did full detail of our vehicle before giving it back.Customer service was great and setting up rental.and dropping off was very easy.Highly.recommend using them if you have to get repairs.

Amazing service and repair job! The staff is very respectful and professional. I will definitely use this shop again in the future and will recommend to friends and family.

The company provided above par customer service and repair service. They were easy to communicate with and handled all insurance and rental car paperwork.

Horrible customer service and I would not recommend. Its in your best interest to go somewhere else.

Fix Auto Gilbert should be highly recommended. I was a little upset about the cost but that’s only because it was my mistake that caused the need for repair. The final cost was right in the middle of their quote for worst case and best case scenarios. They offered water while waiting and the job was finished nearly a week earlier than predicted. All in all, I would definitely use Fix Auto again and would like to thank them for their service.

FixAuto did a great job repairing my bumper. Very courteous and communicated with me throughout the process.

Right side of BMW was severely damaged by being sideswiped by another driver. The car is perfect again after having work done here. I have been in the automotive business since 1967 and this is one of the best shops with the best work that I have seen.

Chris and the entire team at Fix Auto Gilbert did an excellent job repairing my 2005 Nissan 350Z. I needed body work and painting to repair a dent and paint damage where someone swiped the rear passenger side of my car. The body work and painting made my car look brand new again. They also provided a complimentary detailing of my car and it looked great when I picked it up. Chris kept me informed on the status of the work and the estimate was accurate. I will definitely use Fix Auto Gilbert again and highly recommend them to others.

As an insurance I have referred them to many of my clients and used them twice myself. They preform excellent quality.

These guys did great i wish i could give them more stars. The lady at the front desk was so nice to me as well as my children, They made sure the contacted me 2 times a week, i was always in the loop and they were extremely honest with me. I got into an accident and they made my car look better than the original. Thanks guys!

The staff was professional, knowledgeable and efficient. The body work to my auto was completed in two days and the car was detailed and ready for me late on a Friday afternoon! Additionally, the staff communicated with me several times to keep me informed about progress on the car repairs. I chose the right place for the body work to my car.!

Car was repaired following an accident. Not only does the car look great, but the staff was friendly, courteous and communicated frequently throughout the process. Thanks!

Absolutely phenomenal!! No complaints. I went in for damage to my passenger side door. They were extremely informational on the process. Called me with updates and made it a very smooth transition to getting my car fixed. Fairly quick repairs and the car looks brand new! 😍 THANK YOUUUUU!!!!

Outstanding communication and quality work. I highly recommend this business.

I used fix auto to fix the rear bumper damaged in an accident. The staffs are so nice and helpful, handled all the processes of insurance and car rental. The repair work is efficient and with hi quality. I highly recommend this shop.

Great job they did an they detailed my car. Very nice people.

I have used this body shop a couple of times now for my personal vehicles and their customer service and professionalism is unsurpassed. They work very hard to do an excellent job for their customers. I continue to refer clients of mine to them as well. You won’t find a better body shop in the valley.

I chose Fix Auto based on the good reviews.They were good to work with. Vehicle looks great.

They made my vehicle look like nothing ever happened to it! Fix Auto Gilbert did an amazing job!

After an accident I brought my car to Fix Auto. They were very helpful from the get go. They were very quick to answer the questions I had about the Insurance process - they were way faster than my insurance company.Hopefully I don’t get into another accident but if I do I will definitely be bringing it back to them.

Amazing customer service! Very happy and pleased with the work done. I will definitely use Fix Auto Gilbert in the future.

Great service, friendly staff. Made my repairs easy to deal with. Will definitely use again.

Mike and Alan are both awesome, and completely took care of me from start to finish. Alan kept me informed throughout the whole process giving me updates on my vehicles progress. Super professional, quality work, and most importantly excellent service. Definitely would recommend you get your vehicle repaired here. The whole process was an absolute breeze.

They were quite familiar with working with insurance companies and did most of the leg work in communicating, making it easier on me from having to do it. Customer service was friendly and my car looks good as new, where the damage was repaired.

Employees provide quality work, but no sense of urgency. I had to call to get updates even though I was told Id get one twice a week. My car was there for almost 2 months due to insurance and I wasnt impressed impressed with the communication.

Love coming here and working with Mike! Highly recommend coming here!

I dealt with Loren, Dallas, and Allen all great guys to talk to, very knowledge and kept me informed on the status of my truck and what was going on. Mind you i had never stepped into this shop until i picked my truck up! I was greeted by the owner and had a great conversation. Definitely recommend this company!!!

We brought in our vehicle to get fixed after a road debris incident. We worked with Allen the most, but had also met Loren (the owner), and worked with Aaron. This was my first time doing a claim through our insurance, and while our insurance took a long time, Fix Auto Gilbert helped explain the process, the issues, and gave us estimated timelines to help us stay informed. They went above and beyond what I had hoped in both communication and service and would recommend them to anyone. We have had our car for a little over a week and its is just like new. Thank you Fix Auto Gilbert!

I went here based on an insurance recommendation and it was great from the start. The staff was really friendly and helpful. They even communicated with the rental car company when I got there and when I picked my car up. Also, my car was done about 5 days early, which is always a plus, and it looks great! An overall seamless experience.

Fix did a great job on my 2018 RAM. They did some body work to the door, cab and bed and the work looks great. Its just like new.. The paint came out great and the best part they completed all work 4 days early. The customer service was excellent and the work was excellent. I definitely recommend them for any collision work.

I took my Lexus to Fix Auto in Gilbert for repair following a collision. Not only did they do a great job with the repair, but they completed the work much sooner than expected. They were super efficient through the whole process and very easy to work with. I highly recommend them if you need help with your vehicle.

We used repair and paint services after a minor bummer accident. They handled the insurance and car rental this location had amazing service. Quick, easy with great customer service. My car was cleaner then when I dropped it off.

I was very impressed with the service I got at Fix Auto. Keep in mind COVID-19 restrictions were in place and the drop off and pickup was quick and seamless.They kept me informed along the way about the progress. Explained why they ordered a replacement bumper versus patch and paint. That decision saved me a few dollars and the work looks fantastic.Love that my service tech is a Chicago native. Made me instantly feel comfortable and we speak the same language.Want it done right, I highly recommend the Fix Auto team in Gilbert.

The nice thing about this location is that they are able to provide their customers with the personable service normally associated with your local independent body shop while having the support of the Fix Auto family. The staff running the shop have significant experience with collision auto repair and will stand up to insurance companies to provide their customers with the best deal possible (after all, if you or a loved one were involved in an accident, you would hope that there would be people in your corner making sure you were taken care of, am I right?) I am not sure if they offer any custom work, but if you need to get your vehicle back to pristine condition, this shop should be at the top of your list.

Had to change out a damaged front bumper cover for Toyota Prius. I did not have clips and other parts for this. They had it finished in a few hours. Very organized professional operation. Thanks guys !!

Dallas was very helpful and called me intermittently to let me know about the progress of my vehicle being fixed. He was very friendly at pick up and he made sure he explained everything to me. Its very reassuring to know theres a lifetime warranty on the paint job also.

I was in a fender bender and the front tire was rubbing on the mangled mess of my car. Fix it sent over a tow truck and picked it up at my place. Sent me the needed paperwork first thing the next morning and had my vehicle fixed in just over a week. They kept me posted on a frequent basis so I was always informed of the status of my car and they were very knowledgeable and answered all my questions. I enjoyed and was very pleased with the service they provided.

Great service! When my schedule prevented having everything fixed Mike offered to contact insurance to get permission to fix side mirror to make it easier to drive back to Kansas. He had everything ready and it was replaced very quickly while we waited. Lots of work for a small job. Everyone there was great. Thanks for stepping up!

Fix Auto Gilbert exceeded our expectations! They were very courteous, professional, and did an excellent job repairing the damage done to our car.They were timely with the repair job and called us periodically to keep us informed of the progress and estimated time of completion. They also detailed the inside of our car so it looked better than when we dropped it off! Thank you to the workers in the body shop for a job well done. We also appreciate the great customer service from Joe, Dallas, and Mike. We would highly recommend them!

I’m not sure where this will be sent do let me first say I experienced their business during the COVID quarantine so I know that affected my experience with them. My contact also got sick in the middle of the repair. So I’m just going to leave my impression of the good and needs improvement. Overall I am happy and would recommend them in the future.The good part-The repair was done RIGHT! I mean they left no stone unturned. They found things I would have never looked for and made sure it didn’t leave their shop until it was safe and ready to be back on the road. This far outweighs any mirror inconveniences I experienced.Things I felt could be approved-I was told there would be a rental car at the shop for me to pick up when I dropped off my vehicle and that was not the case. However they provided a ride up the road to pick one up. Not a problem really. The only other thing that happened is I was told I would revive regular email updates and that did not happen however I blame this on my contact being out sick during a crazy time.

Every person was fantastic to deal with! I loved how friendly each individual was. It was a very family-oriented feel, with all the love and comfort included!Dont look anywhere else!

Scheduling was super easy and I was able to get in the same day for an estimate. They ordered the part on a Friday and got it in on Wednesday. They had two people work on the replacement and had it done in under 25 minutes. Really appreciated how seamless and quick everything was!

My name is Anthony Do not fix your car at the shop Aaron was very very rude and the owner Wants to cover up for him do not grind me for me telling the truth you guys double the price of the mirror which was your guises fault and you are not taking responsibility for your actions and if the owner wants to take me to court for deformation I’m a local business owner with lots of money and lots of lawyers behind me I will see you in court anytime of the dayYou should be teaching Aaron how to be more customer friendly we are customers that keep your business openIf Aaron does not care about customer service like he stated to me he should not be working there Again do not fix your car here go somewhere else

I called Dad find out some information and they were extremely nice on the phone. So Ill be taking my vehicle there next week to some repairs I cant wait.

My car had minor front end damage from some one backing out of a parking space. I went to shops recommended by my insurance company. One was for $2700, and the other was for $3200. I live on a fixed income and my deductible is $1000. The damage was all cosmetic. Fix Auto listened and understood that I just wanted to be able to drive the car without the bumper falling off. In less than 1.5 hours they had the bumper secured to my car for under $200. Sure it still has paint damage and a minor dent on the fender but ask me if I care! Will never go anywhere else!

Joe made this whole process as easy as it could possibly be. I was given updates daily from the time I dropped the car off until I picked it up. I am a hard person to please, and I am impressed with the quality of the work you guys did on my car. You have earned my business in the future. Thank you so much.

A1 customer service - A1 quality repairs - CV19 Pre and post repair sanitations performed better then those alleged sanitation professional companies! 5 stars

Do not take your car to get fixed here Mr aaron seems to not realize that customers make his wheels turn. After stating to me that he doesnt care about customer service after more than doubling the price of my repair. Find another auto body chop

Excellent service. Handle with insurance from beginning to end.

Thank you Fix Auto Gilbert for a great job in repairing our 2014 Altima Nissan. Not only that, our car was vacuumed so spotless and clean and smelling really good inside too! Your quality works and professionalism will be sure earning you with many recommendations from now on.Again, thank YOU!

Amazing communication. High quality work. Would recommend to anyone needing body or paint work.

Picked up my Jeep today and could not be happier. They took extra care and did a couple extra details without charge. It was returned super clean inside and out! Highly recommend.

Wonderful Service! I felt informed along the whole process and taken care of. Aaron gave me an estimate with detailed reasons why and I could tell the receptionist cared about my case. Highly recommend this place!

They were very courteous and helpful and kept me informed on the repair of the vehicle. Great group to do business with.

I got my car back looking better then before I was rear ended. Very professional and super easy. Not loads of paperwork or unanswered questions. Not to mention they cleaned the living hell out of the inside of my car before I got it back. Very satisfied hopefully I won’t ever need to use an auto body shop again but if I do this is the place I’ll go.

I regret selecting Fix Auto to get my new car fixed.it very simple job, but they made scratches on my new car here and there. they agreed to fix them, but they didnt have any skills and techniques to repair it.they are too careless. they just kept making scratches on my car.Look at the video. they said its fixed and they werent responsible for it anymore. im speechless. Its weird how they can keep their business. So i made an appointment with a dealer shop to get fixed. itll cost $265. !!!! they said they would not pay for it.

Went there to get quote for my Ducati fairings and Lauren was very professional and very decent on his quote. They delivered the fairing in a timely matter and the outcome was unbelievable good

Fix Auto never ceases to amaze me!! They always deliver an amazing experience, and, I always leave, feeling overly satisfied, and, taken care of. Their high quality of work, strong customer service, professionalism and punctuality exceeds any other body shop that I have visited. They always take the time to answer all of my questions, and, guide me in the right direction.As always, thank you for always taking such good care of my vehicles, and, myself, Fix Auto!

We were very pleased with how quickly they handled our claim and were very friendly. Dallas and Joe were extremely helpful. We would recommend Fix Auto Gilbert to anyone in need of auto body repair. They were exceptional!!

Absolutely the best service. So courteous & explanatory about the repairs. Would recommend them for sure.

Dallas was so helpful and courteous and so was Aaron ....I had sone particular insurance issues and they we’re both so helpful making sure I got the best outcome that I was comfortable with, also the best customer service that I expected. Thanks guys very happy customer here

I was hit by someone who ran a stop sign last month and the other driver had State Farm insurance. Fix Auto was one of their preferred places, so I decided to go with Fix Auto for my repairs. I picked my car up today and the repairs looked great. Unfortunately for me, State Farm made this a very difficult process, but Fix Auto did their part. Thank you Fix Auto for the repairs.

The guys at Fix Auto were great! Car turned out perfect, they kept me updated throughout the whole process, were very professional and super friendly! I would definitely recommend using their services!

This place is so amazing, the quickest turn around I could have imagined, with the most fantastic results, my car looks beautiful, like brand new. After the work was completed, they didnt just wash my car they detailed my car. The staff (Dallas and Aaron) were very professional and so helpful and nice, they kept me updated on a daily basis as to the work being performed. I would give ten stars if I could. I will never go to another body shop for any work I need done. I very highly recommend Fix Auto .

Very professional and easy to work with. Understood my expectations and very empathic to my needs.

Alphonso was extremely kind and helpful from start to end. Very attentive and fun. Updating me everyday and my car was done a day before estimated completion date. Thank you so much to all of you who worked on my car and to my service advisor Cody. Amazing job done with my car I truly appreciate it. If my car ever needs something in the future I will definitely be back to Fix Auto!Highly recommend Fix Auto!

Hard to find a good quality body shop combined with exceptional customer service. Fix Auto in Gilbert is exactly that. They would call every couple of days for an update and they always offered to assist in other areas such car rentals or ride.

Excellent customer service. Very nice lobby with amenities if you choose to wait. They had my F-150 passenger side mirror replaced in about 10 minutes. Highly recommend Fix Auto Gilbert.

The gentleman at Fix were great to work with after a tree fell on my car. They actually finished replacing the roof a week earlier than expected.

Easy to work with, provided a great rental, and were super fast. They even clean and sanitized my car when it was fixed! Highly recommend this place!

The repair on my car was superb. Also it was such a nice surprise when they detailed my car. So clean. They are professional and pleasant people here. Awesome Customer Service

Amazing customer service! They were really good at keeping me updated about my car. Great quality craftsmanship too.

Amazing service! They took less than two weeks to return my car after fixing it. They did a great job everything looks perfect. I love that they also took their time to clean and vacuum the interior. Definitely recommend them!

Whats confused work to park at

Good quality bumper and tailgate repair. Job was finished sooner than expected which was a plus. Our truck looks new again.

Great customer service!! Love to finished result of my car!!! Only one complaint I was told that they would inquire about the replacement of my sun visor and they told me that they would be in contact with me if they could assist and I never did hear from them but other than that excellent customer service and service in general with the car repairs. Also they have weird open hours on Saturday so if you do need to pick up your car on Saturday make sure you contact them and set a specific time that way you were able to get your car.

Thank you Lauren! My husband brought his truck in after getting hit. He needed a new bumper and headlights and it looks amazing! They didnt take forever to get it done and communicated with us on any updates. Good job 👍

My car came out looking like a new car lol. They did a great job fixing the issue on my car.

Held the car to have the insurance pay for doing nothing and had us wait.

I unfortunately got in a hit and run and needed my car repaired. Saw great reviews on this company and now I must leave one because they were fast, efficient and always kept us updated on the status of our repairs! I would recommend them to anyone needing their car fixed!

Great honest team!

Fix Auto was very professional, transparent in the pricing and scheduling, and delivered our car good as new. The team was very easy to work with and one I would trust future repairs with and not have any reservations whatsoever. Highly recommend their services!

They were friendly, fast and did excellent work! They kept me updated every couple days of what was going on with my car! If I ever have to have body repair work done again I will definitely use Fix!

This is my second experience with Fix Auto Gilbert, I like the work they do, my front bumper looks good and the paint job is spot on. They provide a good customer service, they work great with customer concerns and expectations, and make you feel at ease. I highly recommend them.

Amazing service, updates during the repair process and final job was excellent. I was unfortunately Tboned by an uninsured driver and Fix Auto works directly with my insurer State Farm and made the process so easy and trouble free. They were nice enough to drive and drop me off to the nearby Hertz to get into a rental car and when finally picking up my car, I was able to leave my rental car with them and head home.Especially during this Covid-19 pandemic, they made an already stressful time so much easier to deal with. Now bear in mind due to Covid-19 repair times might take longer than anticipated due to shipping of parts and availability. But that’s out of anyone’s control so be patient and understanding. All in all, amazing repairs and employees.

Fix Auto Gilbert is the best! They took great care of me and my car. They kept me informed and worry free. I recommend them to everyone! Thank you!

I can honestly say that Fix Auto (Especially Lauren, Mike, and Joe) went above and beyond on their customer service, quality of workmanship, and overall expectations. Listen, Im a picky guy...I literally asked them to adjust my hood and fender slightly because the gap was only off a 1/8”. They without question, put me in a very nice high end rental and they even paid for it. Took care of the hood and fender gap and we’re happy to do it. Lauren took the time to talk to me as if I were family. He provided his background, history of the business, and even gave me some sweet spots to go tubing down the river. These guys KNOW how to do business! They detail the engine and interior with every job, period. Lauren was nice enough to walk me through his shop, introduce me to his staff and gave me pointers on Insurance Companies that might be better than others when it comes to OEM replacement parts. I took 12 of their business cards and gave them out all over at my job to people who need body work done on their vehicles. I will be posting this as a Google review and will glady provide their business whenever someone asks me if I know who could help them get their vehicle PROPERLY fixed.

Extremely helpful, thorough and kind. Reasonably priced and speedy service. Highly recommend them.

Repair process thoroughly explained and repairs completed in a timely manner. Repair looks great!

Very friendly and easy to work with. I will definitely use them again!

Service Tech replacement my damaged door panel plus cleaned up the replacement part. Everything works great.

Car was rear-ended in Tucson. I took it to Fix Auto Gilbert, on a recommendation by my mechanic. Excellent work performed. Look brand new.

I would highly recommend Fix Auto they are professional fast friendly and helpful they kept me informed evey step of the way thanks Lauren, Mike and the rest of the gang. Yall did a great job on the truck

They worked quickly and gave prompt updates. The quality of work was great!

Had a great experience with Fix Auto Gilbert! Great communication all the way through and very upfront. 10/10 recommend. Car looked brand new again!

Good with communication and updates. Quality was great.