The level of service we received at this Service King location is by far the best we experienced, relative to others. In fact, they are #1 on our list compared to the other repair facilities we have patronized in California, Florida and here in Texas. Yes, they are that good!!!

They were very nice and professional. I love how detailed they were, Locating all damages that needed repaired. They kept me updated daily with a text letting me if they were on track or what they were waiting for. It was great being notified of the progress. I really like that my car was ready 2 days earlier than scheduled and I was able to return the rental car to them to handle. The job they did was excellent and looks beautiful. Highly recommend them always.

This place is Absolute garbage. Save your time and money and just take your business elsewhere. Lied to try to get us to do business with them promising that they will do a service that they dont do.

Just got my car back from Service King. The staff is very friendly and helpful. My car looks great - you would never know it had been in an accident! Much to my surprise, they detailed the interior! I hope to never have another accident, but if I do I will definitely use them again.

The service they provided was so streamlined. They worked directly with my insurance company and the rental car company and kept me informed every step of the way. My service occurred during the recent ice storms, and I received personal calls with updates in addition to the automatic text updates.

They do great work!

Outstanding customer service

Excellent service and friendly knowledgeable staff

Honest service and great technicians.

I am pleased with Service King Collision. The team did great from customer service, the break down detail, the repair work, and the overall process was pleasant. Apollo is gone now I have shift to Service King. You will not go wrong bringing your car here for repairs.

They picked my car up faster than I expected and got it repaired quickly! I’m very impressed with their customer service and quality of work. I will definitely recommend this team to my friends. Thank you.

Great folks to trade with. Veronica and Gretchen were patient and knowledgeable about initial questions; Sawyer was a great guide through the process. The turned my truck over several days early, and it looks great.

Very friendly and courteous staff ... prompt and professional service from the very beginning ... kept me updated everyday on the work that they were they doing on my car ... the end result was my car looked fantastic... inside and out ... thank you so much .. great job!!

Very professional staff. Great work on my daughters car. Everyone I dealt with was extremely friendly.

This company was Excellent in every way!! They always kept me updated about my car. The work done to my car was top notch!! I couldn’t be happier!! Would highly recommend this company! Thanks Service King!!

Lori did a great job. Truck looks great and they got it out early. Thanks.

Good customer service.

My vehicle was not ready on time even after picking up my vehicle up a day later than what was expected for the completion date. This caused my vehicle to not be cleaned properly. I received no apology which is what upset me the most and they were not very friendly. I will not be using them again.

We were very impressed with Service King! Our advisor was Jonathan and he took the time to make sure we understood exactly what needed to be done to the car (a deer ran into it!), and how long it would take. We really needed the car quickly - we dropped it off on a Tues morning, and they actually completed the work ON TIME. We picked the car up the following Wed afternoon. We did get another estimate from Caliber, but they give a 22 day fix time as standard! No way could we leave it that long! Another nice touch - text updates on the car throughout the process! Would definitely recommend - very professional and great work!

I made a mistake and dented my fender. Service king fixed it and it looks like it never happened. They did a fantastic job.

Ive used Service King for my auto damages since 2011. Great staff, professional, and the best communication via text, email and phone calls Ive ever seen before.

Very professional service team and quality work. Used them a few times over the years and consider exceptional. Only complaint I have is spare tire was just thrown in my trunk instead of wheel well under the mat.

Very professional shop. My vehicle was done perfect before the time said. Very professional.

These guys are awesome! Unfortunately I was hit twice this year. Both times we took it to Georgetown Service King and both times we were totally satisfied. I have a 2009 Mercedes E359, and a husband who is a Motörhead! Extremely picky about this car!Daniel our adviser kept us up to date with texts and phone calls. When it was going to be there longer than thought at first, Daniel contacted the insurance company to get our lease extended and called Enterprise to inform them too! We didn’t have to worry about a thing!Best experience! Thank you Daniel! Thank you Service King!

Hi Lee,Just a note to tell you how happy I am with the repairs and paint on my Buick. I know its difficult to match the while pearl finish, but it came out absolutely perfect. Please relay that to your shop people.I also appreciated the explanation of the process and the updates that you gave me.Ralph Salyers

Keith Hernandez did an amazing job working with me and when my car should be finished. There were 2 really minor things missed that wasn’t done but they fixed it within 5 minutes of me bringing my car to them. Will definitely use service king again! Thank you

I have a new Volvo XC90. I was extremely worried about the repair. Keith did an outstanding job of calling and keeping me up to date about my repairs. There was one error that popped up, but it was immediately rectified. I am very pleased at the results and have recommended Service King GT to family and friends.Thank you for taking good care of my car. My Volvo is back to being beautiful again.

Professional, helpful and communicative. Kept us informed throughout the whole process. Very highly recommend these guys.

Had minor damage to the driver side of my 2017 Toyota Tacoma. USAA (insurance) said this place was on the list of approved repair locations, so I took it in for an estimate. They gave the estimate, decent price, set up an appointment and coordinated with USAA.Service king took three weeks to fix my truck!These people didn’t call me once in the three weeks to give me an update!!These people don’t care about customers, our vehicles or our inconvenience!!! It’s about money for them...I had minor damage, they sprayed with my windows or doors open and now the interior smells like a paint booth. The clear coat has overspray, the protective plastic has three thousand bubbles. NEVER AGAIN AND NO ONE I KNOW.

Excellent service

Very professional and friendly.

Great service with outstanding quality and attention to detail. These guys can only give an estimate on the amount of time the car repair will take. Once they get started other things come up adding to the time I would rather a body shop find every problem and fix it than rush through the job. Sawyer kept me up to date every few days by text. They were able to match up and paint my damaged trunk and bumper to make it match the rest of the car. It looks brand new. I can not find any faults in the paint after looking at multiple angles in the sun. Great job Service King

Place gave me a promise date 2 weeks after drop off date, two days past promise date and no update they say they’ve sent text updates but I get no updates. I got one call once it was already late telling me it would be late again until the following day and still no call to say it’s complete, horrible experience never again, your better off at mak haik body shop or caliber collision.UPDATE: it’s been a a few days still no response even after sending 4 emails, no explanation why my vehicle took way longer than they told me, no apology,not even anything to make up for it, nothing....very unprofessional. Would had loved an explanation or apology or something but yeah I can guarantee I will never go to any service king for any services or repairs.

Employees were great, kept me up to date on everything. No issues with the repairs that Ive come across and finished ahead of the repair estimate.

After being side swiped the entire right side if my truck was scraped and dented. The team at service king made it look like new again. The lines are great with no gaps or indication that there was body work.

Phenomenal customer service. Really fought to help me out as much as they could.

Bad service! Dont trust them, check all before you leave!!!Geico paid for all my car fix, it was ~$12K.After my last week service in Toyota, they told me that they saw my battery car and it is not Toyota branded + it is not in good shape and I will need to replace it in ~1year from now.Service King Collision placed old/used battery in my car although Geico paid for a new Toyota battery!!!++ Still have problems after they fixed my car...

Excellent job as usual.

Dishonest or complacent are appropriate adjectives, take your pick. Told us delays were due to Insurance company, when the insurance agent had sent them the approval three days prior. Repeatedly misreported the work status of the car until we went to the shop and confronted them about it. Took them almost two months to repair light damage incurred in a slow speed accident. There are plenty of honest companies and service representatives who can care for your car, this isnt one of them.

Daniel was kind. The repair was incorrect and I had to re turn it but they made it right.

They fixed everything like new and even threw in a bumper repair for free.

They need to work on their communication to customers.

Excellent attention

Avoid these guys. They told me theyd repair car (minor bumper repair) in 3 days, took 8 days and only after escalating with my insurance company. Manager called me and yelled at me. When I asked for his managers phone number, he gave me a bogus phone number.

Sawyer is the service king!

WONDERFULNESS.

It is treatment and the staff speak Spanish