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North Dallas Imports
4250 Forest Ln suite b, Garland, TX 75042, United States
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North Dallas Imports
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Ma
Review №1

I have been coming to the shop for years. I have trusted them with both my Honda and Infiniti. My family also trusts them with their cars. Eddie always does a great job with communicating whats the issue and calls to confirm the work before completing it. Its always great catching when I bring my car. He always asks how my family is doing and remembers to ask about my trips. They have a loyal customer in us.

Ad
Review №2

Eddie and his staff are professional and very friendly. We are repeat customers and happy to call Eddie our mechanic for our Land Rover LR4. Thank you, Eddie and until next time!

Za
Review №3

This shop is amazin. Great workers. Amazing turn around time. Very happy with them. Recommend to everyone for your Honda needs💯💯

Jo
Review №4

Eddie has a wealth of car knowledge, is trustworthy, and has fair prices! I was visiting Dallas from CO and had some cooling system/potential head gasket problems with my 2010 Subaru Outback 3.6R. I double checked all Eddies recommendations and prices against the Subaru Outback forums, another Dallas mechanic, and a friend who works on a lot of Subarus, and Eddie was spot on with all his recommended maintenance and his prices were fair even with knowing I was from out of town and trying to get back on the road. I asked him a lot of questions and he was very thorough with how he diagnosed the car and the explanations he gave. Id highly recommend him to any Subaru owner in Dallas looking for mechanic who knows his stuff about Subarus!!!

Ry
Review №5

North Dallas Imports is awesome. A real garage with real mechanics doing real automotive stuff. I own a Honda, so I dont have many issues. When I do, I trust these guys.

Je
Review №6

Eddie and his crew is very friendly and get the job done. As a woman most auto repair shops will take you for a weakness. However, at North Dallas Imports Eddie took great care of my daughter car and was up front about what need to be done, not trying to get over or pay extra. I will recommend this shop. Keep doing a Fabulous job Guys.

Tj
Review №7

Mr. Eddie is a wise 🦉 intelligent person when it comes to the knowledge and go about under the hood of a vehicle;truly a man of integrity and takes pride in his work! Hell always find the BEST way to service your vehicle nightmares giving you a worry free no hassle satisfied feeling. Thumbs up for NORTH DALLAS IMPORTS! Viva La Raza!

Jo
Review №8

Knowledgeable and affordable! Hard to find in the auto repair industry.Will definitely recommend and return.

St
Review №9

Eddie and his crew are amazing! From the girls at the front desk to everyone making it happen behind the scenes. Eddie listens to you and does his best to offer solutions. I have been going to North Dallas Imports for over 3 years and always feel satisfied! I couldnt recommend him enough along with his entourage.

Sp
Review №10

Adam is the best mechanic Ive ever met. Hes really nice and professional!

Hi
Review №11

Eddie is great, kind generous and very knowledgeable. We take our German made auto for service here. Prices are very reasonable considering market. Would recommend and we will definitely continue to take our vehicle there as needed.

Mo
Review №12

Highly recommend this business. Upfront and fair pricing with no hidden agenda. Very respectful to his customers. Conveniently located and Eddie has always worked with me on any repairs. I appreciate his work ethic.

Ad
Review №13

These guys are amazing, they are by far the best Toyota and Lexus guys around! My Supra in Now pushing out 900 to the rear wheels.

Sa
Review №14

Awesome service from the owners and they did an amazing job with our SUV

Sh
Review №15

Ive had nothing, but a positive experiences with North Dallas Imports over the last 3 years. From a 2013 Range Rover Sport Supercharged to a 2005 Infiniti G35 Sedan theyve done well. North Dallas Imports has handled basic preventative maintenance as well as control arms, radiator replacement, alignments, etc.... I trust them.

Ja
Review №16

I got my valve adjustment and valve cover gasket done on my Acura TSX. They were able to finish it the same day since I dropped my car off early in the morning. The cars power delivery is smoother now and there is less valve noise. It was cheap at $280.I had to take off 2 stars for 3 BIG issues:dirty car after it was worked on,whoever drove my car revved it up pretty high in first gear while driving (I checked my dashcam),and they parked it in first gear without using the parking brake. And let the tire bulge up against the yellow parking block....My car was clean and freshly waxed when I brought it in. Afterwards it left the shop with a lot of dirty hand prints over the fenders. There was also Hondabond or RTV gasket maker residue on my fender. Luckily, I noticed before the gasket maker dried/ Had to give my car another wash.I checked my dashcam and it seemed like whoever was driving the car to move it to a different parking lot drove the car hard in 1st gear. Sounds like it was at 4500 to 5000 rpm in first gear while cold.........Youre supposed to shift out of first gear at 3000 rpm when the engine is cold.Last issue is that they parked my car in first gear and let the tire push up against the parking spot yellow block. I would prefer if they left my car how it was before they worked on it. They way I left it was parking brake ENGAGED and in reverse. Reverse being that I parked head in, so if someone releases the clutch without taking it out of gear, they wont hit the parking block.They also never called me to inform me when the cars valve adjustment was done. I had to call in about an hour before they closed while I was still in Carrollton.

Ad
Review №17

Im a Land Rover owner and have been coming to North Dallas Imports for more than five years. The team here is AMAZING. They are honest and transparent, and they work with you to create a repair plan that fits your budget. They take a lot of pride in their work (which they do quickly, by the way), and only fix what needs to be fixed – not like some of the dealerships that add on services and repairs. Land Rovers can be expensive to fix but the team at North Dallas Imports has made it much, much easier for us to keep our old Rovers. I seriously wouldnt even think about owning a Land Rover out of warranty without these guys.

EA
Review №18

Honesty, due diligence & fair price; very hard to find these days with import repairs. No I am not related or being paid for this review. Will absolutely be back and recommend this rare jewel in DFW. Only thing I didnt like was they had CNN on the tv inside; really?

Pa
Review №19

Eddie and his crew are the best. They are knowledgeable and always willing to help. I recently moved from out of state and needed a new trustworthy mechanic and NDI was the best shop I could’ve found. I will continue to bring my Disco 2 here for all my mechanic repair needs.

Se
Review №20

North Dallas Imports is absolutely amazing. Slid into a curb and did quite a bit of damage to my Acura but they were more than happy to bring it in and catered their service to exactly what I not only needed but also what I wanted and fit the budget. Super friendly and very accommodating with fantastic and fast work done. You can tell this place knows their stuff and only staffs with the very best. Highly recommended for anything you need done with your vehicle!

Mi
Review №21

Recently my girlfriend and I had tires replaced by one of the large tire chains (whom shall remain nameless but does consist of x3 letters in the name). They were very emphatic that we needed to spend over $1K with them in new suspension parts and labor. To the point that we were concerned with putting our lives in jeopardy by continuing to drive the vehicle one mile further.Before moving forward with the BIG BOX, I recalled a friend mentioning a great experience they had with the team at North Dallas Imports. Since they specialized in Japanese brands I would not have thought of them for our German. To my delight they were not only able to assist but did an outstanding job of diagnosing the vehicles real issues. They were honest and straight forward with their findings and rather than take us for more than we needed to spend, they told us the truth.The personalized care, attention to detail and apparent genuine want to create long term relationships based on honesty and trust was refreshing. Many times issues with vehicles can be like finding a ghost in the machinery and this makes people susceptible to unscrupulous business tactics. I am confident the North Dallas Imports Team is the exception to the rule, they have a new fan here folks. Way to go Eddie and Andy, you guys ROCK!-Michael R

W0
Review №22

Eddie is my go-to guy for any/all maintenance or upgrade work. Very knowledgeable and professional. Wont steer you wrong. Theres a reason he has so much repeat business. Try him out to see why!

Ch
Review №23

Every time I need my car fixed North Dallas Imports always comes through. They are accurate and they don’t over charge you. I recommend them to everyone

Ja
Review №24

These guys are great. My wife has known one of the principal mechanics for years. I cant say enough here. From projects, to the smaller maintenance jobs, THESE guys are on the ball. Id trust them with anything. God bless them. Again, I cant say enough. Just awesome.

C
Review №25

Great service, great price, utilized their WiFi to work on my laptop while they worked on my car. Killed two birds with one stone! Highly recommend their services.Thanks!

Di
Review №26

Best and most trust worthy car shop in Dallas.Such great service. Would trust them with all my cars. Been customer for many years

C&
Review №27

I dont know what Nicole is talking about but these guys are the best Ive dealt with I trust them fully and they have always helped me out with my Acuras. They are honest and reliable and wont let you pay for things you dont really need. I wouldnt go anywhere else. Eddie keep up the great work!

Ci
Review №28

Staff was friendly and knowledgeable. Told me what repairs were potential safety hazards and which ones I could go without for awhile since Im planning on selling my car. They fixed some lug nuts on a tire and accidentally did the wrong ones. When I went to discount tire down the street and found this out, the owner sent someone from his shop to come replace them there on the spot! Very good service and they stand by their work!

Da
Review №29

Eddie and his team are awesome! Great customer service, a good deal on services, and clean waiting area. His wife even shared some tamales with me while I waited! Highly recommend.

Ni
Review №30

Honest and trustworthy, plus really well priced! As a young female coming in alone, they told me what the problem was on my 2006 Sentra, had it fixed exactly when they said they would, and didnt try to sell me anything I didnt need. They even gave me a list of non-urgent fixes I could come back to complete in the next few months. Would 100% recommend them to anyone looking for a knowledgeable mechanic!

My
Review №31

Super happy with this place! My husband and I own a 2009 Acura TL and a 2015 Lexus IS 250. I am 9 months pregnant and recently came in because my AC was out. I spent 30 min in shop and walked out with my AC working like a charm blowing ice cold air! We come here for ALL of our car maintenance needs and always walk out extremely pleased! Thank you, Eddie for always making our experience at North Dallas Imports exceptional!

Jo
Review №32

Eddie has been looking after my cars for over 8 years and I have been very impressed with the care he takes care of my cars. He just checked on my lexus for a concern I have about the hybrid battery. He told me that the battery is working well and did not charge for the test.

De
Review №33

Great guys. Fair pricing for solid work. They use OEM parts, have short wait times, are honest, polite, and happy to resolve any follow-up issues you might have without any hassle. Highly recommend them as an independent shop and trust them over the dealership any day.

Li
Review №34

Im never too excited to need car repairs, but I love the people at North Dallas Imports! I have a 90 Honda Civic wagon that needs occasional love and they treat her right. I trust them to take care of my car and be respectful of my wallet. They make suggestions and recommendations, but are never pushy. They explain what the problem is, what needs to be done, and they are all Honda mechanics so they are fast too! I feel confident in their work and recommend them highly.

D
Review №35

They have been very helpful always. I have been going there for many years for my two Hondas. I even change oil with them only (I drive long distance to do so) because they do a good job and they do not damage my car or try to (like many others shops and dealers, with the hopes I would buy a new car or do a more expensive repair). I trust them.Update:I think they have changed mechanics, it is not the same.

Th
Review №36

One of the hardest things to find is a trustworthy mechanic. However, look not further than North Dallas Imports to restore your trust in auto mechanics. I have had several repairs on my Volvo S40 at North Dallas Imports. They have always been honest, quick and economical. Their estimates have always been less than comparable repair shops, without sacrificing quality. Eddie kept me updated on a daily basis regarding the repairs of my car. I would highly recommend North Dallas Imports for all of your foreign car repair needs, and I will continue to use them in the future.

Su
Review №37

Very trustworthy! I’ve been going to these guys for years. Due to the recent tornado, my car suffered significant damages. The guys at NDI inspected and informed me of damages sustain and have referred me to a reputable body shop for further assistance. They are honest and knowledgeable. I highly recommend this business; they know what they are doing. They don’t try to overprice the services because I’m a woman.

T
Review №38

The most important thing about driving an older vehicle is knowing you are not far away from having technicians nearby who do quality work and look out for your best interests. Its not all about making money with Eddie, Andy and the others. I am sure they have had my best interests in mind when performing work on my vehicles. Im fortunate to have found them and have confidence knowing they are doing top quality work at the same time.

Be
Review №39

Ive been taking my 4runner to North Dallas Imports for several years and have had consistent good experiences with service/expertise, honesty and reasonable prices. The first time I came to their shop another competitor had just suggested that I get several items fixed so I wanted to get a second option. I took it North Dallas Imports and they told me I only needed 1 item fixed out of the 5 items that the competitor suggested, thus saving me about $1000. Just recently I had a loud noise coming from under my car and North Dallas Imports dropped me off at work and kept my car all day looking for the source of the noise. After finding the problem, they did not charge me a penny and suggested I could potentially save some money by getting it covered under a special extended warranty offered by Toyota for the defective part causing the noise. I highly recommend this company.

Li
Review №40

I recently took my Range Rover in for an oil leak. The guys at North Dallas Imports were professional and courteous! I have my vehicle back and was very happy with the service and price that I received! This is the second time that I have entrusted the people at NDI to take care of my vehicle and I couldnt be more satisfied!

ni
Review №41

These guys are awesome and honest. Saved a ton of money for great expertise and service. I have a Range Rover and repair charge would have been double at the dealer.

Ad
Review №42

The North Dallas Imports team is the best!Me and my family always take our cars here to get everything done. We’ve been here for years and they never disappoint us. They are honest and give out the best advice on what’s best for your car. They are super friendly and hardworking. They are super knowledgeable on cars and the parts, you could learn a lot from them. Eddie is very good at his job and i wouldn’t trust no one else with my car other than north dallas imports. I can’t thank them enough for always taking care of my car with their hardwork, effort and high quality of work. I highly recommend this team!

Ni
Review №43

I am almost 110% positive employees and people are paid to leave reviews. This company has an F with the BBB they are not import specialists, or specialists at all. I brought my 1997 Saab 900 SE Turbo ( body WAS mint condition with no dents) in to get a simple Drive Belt put on and the tech not only didnt wipe the work grease off my car, they also dented it. Of course I got super upset. This was absolutely ludicrous. I called the justice of the peace and they even laughed when I told them which company I was filing a complaint with. It is unfortunate, coming from a family that is auto mechanic savvy, and not having the means to fix my vehicle and bringing to professionals just to have them patronize me. Even though one of the guys I dealt with was Latino he totally reminded me of the baby-booming misogynistic white men from back home! Dont fret for I am a 32 year old white woman, so I know my way around a bit of misogyny, unfortunately. Wes coundnt put a whole sentence together whether checking me in with my vehicle or me bringing to his attention the damage done to my vehicle. Literally one word responses. I was blown away. PLEASE PLEASE do not take your vehicle here! there are SO many other options in Dallas. I am not from Dallas, as therefore I was DUPED by the paid for reviews. ALWAYS check BBB for this kind of work! Please contact me and I will provide any other info you need NOT to take your vehicle here.

li
Review №44

All I have to say is take pictures of your vehicle inside and out. Our bumper was damaged when we got our car back and they did not take responsibly. I can say more, but will not waste my time.

De
Review №45

I love them... With me being a female I appreciate they are honest with me and I trust them. They always take great care of me. 👍

St
Review №46

These guys do excellent work and are competitively priced. I have had two cars repaired. I have found my family mechanic and I highly recommend their services.

tr
Review №47

Great service and shoots it straight. Always tries to keep you in budget

Ge
Review №48

Eddie, Andy and the guys at North Dallas Imports are awesome. I always take my 2001 Honda Accord to the shop for all the major repairs I cant do myself. Theyre consistently less expensive and more knowledgeable than the dealership. I recently took my car to the dealership for the airbag recall and got of quote on changing out my bad ignition, which locks up and wont allow the key to turn regardless of whether the cars wheel lock mechanism was on. Eddie quoted me at over $150 less than the dealership and was still able to drive my car home and save on paying for a ride while waiting for parts. Luckily, the guys were able to bypass the ignition turn mechanism and showed me how to start and stop my car in the meantime. I love this place and totally trust these guys with my car. Very pleased.

No
Review №49

Please see my Yelp review. You can trust this owner and his Land Rover mechanic is excellent. The pricing is very good.

Tr
Review №50

Amazing, honest service! Owner came in when the shop was closed, sent me a tow truck (very reasonable$), evaluated, got parts, and did the work himself. His repairs are done with OEM parts, not generic, lower quality parts.Eddie and his talented crew are very committed to excellent customer satisfaction!I live in Rains County now, but will make the trip to North Dallas Imports everytime.

al
Review №51

Great group of guys, found them on google and the took real good care of me. Price was right and service was excellent.

PH
Review №52

Good shop for LAND ROVER models.

An
Review №53

Ive been using North Dallas Imports for years and highly recommend the place. The team there is very knowledgeable, attentive and friendly. You will not find a more honest group and certainly not better prices. Plus, you can wait on your car in their office (free wi-fi, comfortable chairs and desks, etc.).

Ta
Review №54

I bought a 2008 Acura MDX used obviously and I took it straight to North Dallas Imports upon purchase to let them check it out and fix anything that had gone undone prior to my owning it. I have nothing but pleasant experiences with them thus far. I have been a customer almost a year and feel they provide great, prompt service and never feel like they are overcharging or trying to hustle me into fixing something that isnt broken. I believe they have a customer in life in me! Thanks Dallas Imports

Za
Review №55

Just had my Acura MDX 2011 in for the A123 service. I found the staff (Andy in particular) to be very honest, professional and knowledgeable. Very clean and inviting shop, well worth the 45 min drive. The cost of service was well below what the dealership or other highly reputable shops online (Yelp or Google reviews) wanted.Thank you for the great service!

Jo
Review №56

The most important thing for me is customer service and reliable parts. They treated me REALLY fair and all have Honda experience. No gimmicks or upselling and things you dont need for your vehicle. They are straight shooters and give you options. I have already referred two other people and just visited today. All parts are Honda parts, not generic at all, and the cost for all the work they do cant be beat anywhere! I am very happy I found this company and will be back if any other work needs to be done on my car.

Br
Review №57

Quick turnaround. Excellent, reasonably priced work.

vi
Review №58

Excellent service! Fast, friendly, fair. Eddie and his staff will go the extra mile!!!! Highly recommended!

E.
Review №59

It isnt often my otherwise reliable Honda has issues, but the rattling noise coming from my 2008 Accord sounded very serious. Having only 85,000 miles, I was shocked to hear I needed a new A/C compressor. Knowing this was going to be an expensive repair, I was reluctant to service it at the dealer. I found North Dallas Imports online and upon consulting with them, my worries were immediately put to rest. They were professional and clearly very knowledgeable. I was so relieved to find their cost significantly less than what I was quoted elsewhere. I was even more relieved (more like, ELATED) when I was told they didnt need to replace my compressor after all, just the water pump (a considerably less expensive repair). What an honest establishment! They’ve definitely made a returning customer out of me!

Mi
Review №60

North Dallas Imports always does a great job!. They treat you like family. Thanks, Eddie, Wes, and Martha.

Ry
Review №61

Awesome friendly staff replaced my belts quickly and properly on my 2003 350z.HIGHLY RECOMMEND! Talk to Andy!

Je
Review №62

This is the worst auto repair shop I have dealt with in my life. I took them my 2003 Suzuki Aerio to them because it wasnt accelerating like it should, plus the engine light was on, they inform me it was the mass air flow sensor and that it needed to be replaced, I also what them to recharge my AC, they told me it would cost $540 for everything, so I went to pick up my car and soon as I drove off the same problem with the car not accelerating was just as bad as when I took it to them, which let me know they didnt even test drive the car to see if they fixed the problem and the AC was blowing out the same quality air as when I took it to themTook my car to Rallye Auto and they informed me I just needed new spark plug, he installed them now my car runs fine, he also fixed my AC, told me they didnt charge it but half way full, so I will be filing a complaint with the BBB. PLEASE STAY AWAY FROM THESE CROOKS !!!!!!!!

J
Review №63

Took two of my classic cars to them for a free estimate to install parts I furnished. Never got a written or oral quote for several months. They called and said someone stole wheels and tires when they took my cars, without my permission or knowledge, and parked them behind a business close by. Refused to pay for thousands in damage and later found my cars shoved against concrete wall in their shop with paint and body damage. They then demanded $18,000 in storage fees and attempted to have the cars auctioned. I hired a lawyer and filed a lawsuit in Dallas County, and it is still pending. Ive purchased over a hundred cars in my lifetime and I have a large car collection. These are only some of the facts in this case and this information should not be relied upon (legal disclaimer per my lawyer), but instead you should check all public records regarding the lawsuit. They operate under NDI, Inc., d/b/a North Dallas Imports. Eddie Nunez tells people he is the owner, but the Secretary of State shows Nearioth L. Kong (a female) as the owner. However we tracked her down as an employee for another company. BEWARE!!!

Je
Review №64

Looooooooooooove. Prices good. Service techs are knowledgeable. If you can, try to make appointment. Walk-in are welcome. Closed on Sundays..

wi
Review №65

I LOVE THESE GUYS. They are actually good people. Worked on my vw beetle to perfection.

sa
Review №66

Not only are they over priced but they treated my car like a junk car. they found a motor problem and told me I needed a new motor. I said ok Ill take it back home. they charged me 670. I guess that was that was for labor. then I asked them to put all the parts in the trunk in a box if they can. they agreed but I found loose parts under my hood, loose in my trunk, and the cover of my fuel tank damaged from them putting the parts box on it. And to top it off my battery upside down and leaking in my trunk!

Tr
Review №67

Derek always does a great job with my cars! Keep him!

Pl
Review №68

Great customer service. Reliable repairs.

Ph
Review №69

This is a great shop run by honest people. Im always skeptical when I go to a mechanic because they often assume that I dont know anything about cars and then give me a bull excuse on why they want to charge me more than it should cost. This shop was not like that. They gave me accurate quotes over the phone, which was cheaper than the dealership (even though they do the same things as the dealer and use oem parts just like the dealership) I had my timing belt changed as well as the 90K mile check up for my car and they took care of everything in one day ( I thought it would take longer) They gave me a break down of what they did, the inspections, what they found, and what they recommended in repairs (without pushing any repairs on me) They were very down to earth and explained exactly what repairs would be needed soon and why. The best part was that they were honest about it, no made up excuses to get my car back in for repairs I didnt need. I even thought I might need a brake job when I brought it in because it had been a while, but they told me that my bakes were good even though I was ready pay for it. Because of their honesty, prices, and quality work, I will definitely be coming back to them again.

Ch
Review №70

Honest mechanic...enough said! Take your Honda here!

sa
Review №71

Straight talk no hidden agendas

Jo
Review №72

They were able to fix a locked door that would not unlock. Thanks

C
Review №73

I used to go there to service my Subaru Outback. Gave them several chances (was there at least 3x for various repairs), but poor repair 2/3 times. They did a good job of installing new CV axles, but for the small jobs and details, they dont pay attention or care. Lost several of my underbody bolts to attach the shield/bumper underneath, so destroyed part of my underbody shield just from driving down the road. Asked them to fix my non-functional windshield pump/cleaning system, they determined it was old hoses, so they reinstalled them early 2016. I just had a hose in the hood get eaten up (October 2016), the same source of the problem last time. Either they put in the wrong type of hose or never replaced that segment. And they charged me almost $200 for that. Asked them about squeaky power steering and they recommended replacing the entire assembly for over $1000. Did some basic Google research and found out is was probably an O-ring near the pump, took it to Autoscience who confirmed and fixed it for $80. They dont know much about Subarus and dont care to learn in order to do a proper job. Service times went beyond what was estimated at least once. Understandable that sometimes things get backed up for turnaround time, but add this onto shoddy service, and its not acceptable. Very, very disappointed for wasting my money here.

Ri
Review №74

They always do a great job on all my auto repairs.

Ky
Review №75

I have a car with them with issues. I kniw it was in time cause a corrupt but competent mechanic did it for me after a methed out piece of garbage named Jeff Perdiue put some heads on. So this Wes guy said it needed timed and charged me for that. He made something up it sounded like by saying the other guy timed it 180 off...most likely he did when he retimed it and like the below review from Angies list it seems like theres no accountability. They still have my car so Ill provide updates. Ill pay them because evilness always get Godly Karma so Im not worried. Heres the Angies List ReviewHeres a review from Angies List: Transmission Service7 months agoReplaced the transmission in my 2002 Honda Civic EX. They actually broke more things then they fixed. I started a small claims lawsuit against the owner and lead mechanic Wes Armstrong. They eventually installed the correct transmission but left numerous items broken or non working. IE: Glove box: Gear selector lights on center console. Parts were left in the car & things are not fitted together. Additional damage has occurred with improper workmanship.Initial contact was fine and reasonable. From Dec 2015-Jan 2016 we discussed Installing a JDM transmission & engine. On 1/16/16 the transmission failed completely, and I elected to do the transmission repair alone. 1/21 the car was supposedly finished at a cost of $840. The check engine light was on Wes assured me it was fine and car would clear itself with driving. That night it started to shudder and jerk when moving from Park to Drive. Friday night vehicle worst and I could smell transmission fluid burning. Saturday it started smoking and slipping. Returned car Mon 1.25 told them list of problems, they said we will take care of it. They wouldnt even go with me for a ride to experience the danger. Thur.1/28 pick up car light on & vehicle is even worst. No drive light at all, when attempting to move the snifter the 2nd gear light will come on and blinks. Wes has the nerve to tell me they fixed rings replaced seal but didnt have a chance to test drive it. Give me a suggest list of another $3265 of needed repair my car which I dont have to do all at one. Only receipts given are totally BS. Both have same date on it, the exact same mileage. But the parts & repairs needed were pulled out of the air like $594 for an oil change, over $1000 for motor and transmission mounts which were fine before going there. Wes is either intoxicated beyond belief or a complete and total con man. There is no QA QC or any real contact with the customer and no one in the shop can tell what has been done or said. The lack of communication was dismal and horrid. Considering what I read on other web sites review I am surprised they are even in business at all. Still considering some legal options as my car is a delivery vehicle and this has cost me thousands of $ in lost income. They put my life and others in danger with substandard repairs. Wes Armstrong didn’t even own up to making the mistakes let alone apologizing for this disaster. I am still attempting to have the additional damage done to the car repaired. Eddie Munez needs to completely rethink his business plan or that place will no longer exist. Myself and others will follow through with legal action(s) and complaints until some measure of justice is served.Services PerformedTransmission ServiceAuto Repair

Jo
Review №76

I have had my 1996 acura worked on here since the place opened, and I have never been disappointed. The prices they charge are typically 40 -50 % less than most other shops, and I am not exaggerating.

Mi
Review №77

NDI does great work! For years I drove across town to the Acura dealer but now I dont have to. I found the guys at NDI who are all Acura/Honda certified technicians. They do a great job on maintenance and repairs to my TL and save me some serious cash. They will bend over backwards to satisfy their customers.

Ma
Review №78

North Dallas Imports is my go to place for Honda repairs in Dallas / Richardson area. Eddie has fixed my Odyssey transmission, alternator, air conditioner, and changed the timing belt. Eddie knows how to fix your car and can tow it in, too.

Jo
Review №79

I recently took my 2007 Land Rover LR3 in for some major repairs and was pleasently suprised by the quality and expertise of North Dallas Imports. The staff was very friendly, knowledgable, and trust worthy. My Rover was fixed very quickly and the best part was the PRICE! I got a quote from the dealership and it was HUNDREDS of dollars more.I would reccomend North Dallas Imports to any luxury car owners in the Dallas area.Thank you N.D.I.!!!!

Ma
Review №80

Very trustworthy! I know I can count on them to tell me when a repair is a must fix and when its a repair that can wait.

Kr
Review №81

I was referred to North Dallas Imports by my fiances brother! Eddie and his staff did a fantastic job on the brake job I was in dire need of! Pricing was so much better than other mechanics I was looking in to, and their main concern for me was the safety of my car, not the cash inflow they would recieve! Eddie is very knowledgable of his products and service as well as the inforamtion he gives to you! I will definetly be going back for all my mechanical needs!

Mi
Review №82

Vehicle needed alternator replacement, Eddie and Wes and the techs repaired it for me. Thanks. North Dallas Imports

Jo
Review №83

Friendly and knowledgeable staff of mechanics.

sa
Review №84

They always get the job done

Da
Review №85

Knowledgeable and professional staff

Ka
Review №86

My uncle

Ch
Review №87

Like

Fr
Review №88

They fixed my compressor and put in a new belt and had my LR3 ready in a day and a half early than three days they work fast gotta give it to them love doing business with North Dallas Imports two dumbs up rated five stars.

Jo
Review №89

This is my 5 (fifth) bes that I bengo excellent prices and service, they do not try to give more and most importantly HONESTY super recommended RASA !!!

Ja
Review №90

Great service, great price, great place to take your car.Excellent service, excellent price, a good place to take your car to fix.

Information
28 Photos
90 Comments
4.5 Rating
  • Address:4250 Forest Ln suite b, Garland, TX 75042, United States
  • Site:http://northdallasimports.com/
  • Phone:+1 214-501-2960
Categories
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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