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Murdock & Son Automotive
2713 S Garland Ave, Garland, TX 75041, United States
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Murdock & Son Automotive
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Ta
Review №1

They diagnosed the noise my wheel was making in about 30 seconds, got my new wheel bearing in, and replaced it by lunch! They were also honest with me that the other noise I was concerned about wasn’t a problem that I actually needed to spend money on and I really appreciated that. They’re great people who take the time to honestly break down the cost and repairs for you. Thank you!!!!

Ch
Review №2

Always the best! Great family business! Nice people, fair prices. They go above and beyond. Really care about their customers. They know that when your car is down, your life is frantic, and they do all they can to get you back behind the wheel as quickly as possible. Highly recommend these folks!

Ro
Review №3

The mechanics here are extremely knowledgeable and try to diagnose the root of the issue. Very professional and friendly. Honest workers that will help you out of sticky mechanical situations. Doug is one of the best mechanics I have met.

Bl
Review №4

We are visiting the area from out of town. The air conditioner in our car went out. We took it to Murdock at almost closing time on Friday afternoon. They graciously took our car to check the Freon and found it to be low however something else is wrong. They did what they could, would not charge us and gave us a contact for a repair shop that is open on Saturday.

Ms
Review №5

For a first time customer, the owners were very helpful in explaining what was wrong with my vehicle and fixed the problem in a great timely manner. I am very satisfied with there business and would highly recommend them to anyone who has an issue with their vehicle and I will continue to use them for both of my vehicles. Thank you very much for getting me back on the road😊

Me
Review №6

Last night my truck starting sputtering out going up an incline. I was up all night researching (and stressing) about what it could be. I stayed up late researching reputable mechanics close to my job. I had barely made it to the shop and was waiting outside for them to open. I have a love/ hate relationship with my truck. More on the love tho...anyhow Doug was able to get her going back strong again. He suggested something and it was definitely what he mentioned before he looked at it. Ignition coil and he even suggested some upcoming maintenance which I also was aware it needs. I will be coming here for all my oil changes and not some random place who doesn’t know their customers. They genuinely care about customers and they take great pride in their work. THANK YOU for being so fast and courteous to me. It is appreciated.

Ka
Review №7

I went here to get my brake pads and rotors changed, after a little while Doug came back and brought to my attention that my axle was bent and gave me options to see what I wanted to do, so I went ahead and they ordered the part and fixed that too. They got it done within the day and they were reasonably priced. Everyone was super professional and they explained everything I needed to know. Ill definitely be coming back here for future repairs.

La
Review №8

I love this place They are very honest and will go out their way to get your car right

Ca
Review №9

Love the family vibe great prices have told many people about them hands down one of the best places to go to.

Km
Review №10

The Murdocks are the only automotive repair folks that I trust. Ive been very satisfied with their quality and service for more than 20 years. They are the best!

na
Review №11

Friendly service and good work so far.

Jo
Review №12

Great team Great prices honest work

SD
Review №13

Great mechanic. Almost too good to share.

Ha
Review №14

People are nice but they just dont seem to want your business. I stopped in from out of town to have my air conditioner looked at I was looking for a mechanic thought I had found it but they never even call me back after I called them repeatedly to find out when to bring my car back for them to fix it, but no help.

Ka
Review №15

Laurie and Mark are truly wonderful people! Very professional and quick when I needed help fixing my recent cash car purchase. The car is in much better condition thanks to them, and for a reasonable price on multiple fixes! I cant wait to use this awesome business in the future! 👍

Ka
Review №16

They go way above and beyond to satisfy the customer. Ive been taking my vehicles here for about 7-8 years and they always exceed my expectations. I cant say enough good about them!!

mi
Review №17

Murdock and Son is the best. Honest. Reasonable. Great repairs. So glad we found them.

Ab
Review №18

Murdock and Son is the best mechanic Ive ever been to. I took a car I was looking to buy here, and they gave it a thorough inspection and test drive free of charge, and gave me a full rundown of everything about the car. Very friendly, professional, and clearly showed their expertise. Plus I was given some excellent advice and left knowing that Murdock and Son cares about its customers in a way that is rare nowadays. Werent looking to get anything out of me, they just wanted to make sure I was taken care of, this place is as high quality as it gets when it comes to service.

Da
Review №19

Very fast and reasonable labor price.

Bo
Review №20

I took my truck to Murdock & Son Automotive for an oil leak, squeaking from the brakes, and what I thought was a ticking sound from the motor. These guys took a complete look at everything and I just had dust buildup on the rear brakes, no ticking that wasnt normal, and the oil leak was cleaned up, inspected. It did not need to be torn apart but we did replace a valve cover gasket and the truck is running great. I can not say enough about their honesty and knowledge . If you need automotive work done these are the guys you need to call and the prices were extremely fair.

Tr
Review №21

I never had a regular mechanic until I came across Murdock & Son. They are very honest and upfront with repairs. The first time I took my Dodge Ram in to get the heater checked, they actually talked me out of a $2000 repair because the problem would most likely happen again. That sealed it for me. I had never had somebody talk me out of spending money at a business.Another time I had a leaky radiator, called them to make an appointment, and they were already ordering the part before I even delivered my truck to their shop. And then they had the truck repaired within 1 day. Repairs rarely take more than 2 days unless they are completely swamped with work.They always called to confirm pricing before starting repairs and call again when repairs are complete. They are great. Everyone from the shop to the front desk always go above and beyond to help get me back on the road.Highly recommended.

gl
Review №22

The Murdock family has always worked with quality and expertise. I would not trust my vehicles with anyone else.

Lo
Review №23

I brought my mustang into this place a while ago. The mechanics said that nothing was wrong with the car, until I told them to check the belts. Thats when they tell me that it is going to be a 700 dollars repair. Rude service, expensive, and not professional. I swear I wrote this same review before but maybe it got deleted? Might as well have gone to the bloody dealer.My name is Jonathan Yogendra, work was done 2 years ago. Ford mustang 05. You can reference what happened but even your apology sounds rude/like you dont care, dont even bother.

Ke
Review №24

Wow! I went to Murdoch & Son today and was beyond impressed with the service. They accepted my late appointment the day of and were so professional with my SUV. They were so friendly and truly care about what they do. It was very affordable. I cant recommend them enough. I will be back!

Es
Review №25

Nice place.

Ga
Review №26

Im gonna come to these folks from now on

Lo
Review №27

Friendly service however the new temporary service booth is a bit cramped when accompanied by another person.

Fa
Review №28

They gave me all the info I needed for my vehicle

De
Review №29

Excellent customer service, fair prices and reasonable turnaround

Ca
Review №30

THE BEST, TRUSTING, WILL NOT TELL YOU OR MISLEAD YOU IF YOU VEHICLE DOES NT NEED THE WORK.EXCELLENT SERVICE, KIND, THE STAFF DOUG THE MECHANIC EXCELENT, .LAURIE, & MARK, ARE GREAT WILL ANSWER ANY AND ALL INFORMATION IN TAKING CARE OF YOUR CAR,TRUCK ETC...SERVICE FOR ME 20 YRS RECOMMEND TOO ALL OF YOU..

To
Review №31

Great, honest place. I was referred to them by another great mechanic but they didnt work on electrical problem. They was able to get my almost 20 year SUV running like it did when I first purchased it. Its hard to find a place that doesnt try to rip you off. I definitely recommend them

Bi
Review №32

My trucks demonic electrical system was a conundrum to at 3 other mechanics. It was suggested by one mechanic that I take the truck to Murdoch to see if a repair could be made or the truck euthanized. I am happy to report that the truck is still running and the electrical problems have been cured.

Da
Review №33

So glad to have found this place. Just fantastic service all around. Ive been to them twice already and will certainly be back.

Th
Review №34

Knowledgeable and friendly mechanic shop, highly recommended.

Gi
Review №35

Doug and his team are the best and very affordable. I would recommend them to anyone for their professionalism and quality of work.

Pa
Review №36

Very professional helpful.

PU
Review №37

Our go to mechanic and has been for years

Di
Review №38

They are always amazing and my whole family uses them...no for real aunts and uncles, grandparents, secound cousins and great aunts! Seriously you get exactly what you pay for, them do such great work.

La
Review №39

Impeccable integrity, very intelligent group. They love to figure out better and less expensive ways to fix the vehicle. I have known and used these guys for gong on 25 years. We have been blessed over and over again. Ill never forget when Chester turned a $1200 fix into a $75 fix. Go ask him (or Doug) how . . .

Ro
Review №40

I am so impressed with Murdocks help, responsiveness AND HONESTY. I took my daughters clunker there for repairs thinking it needed repairs costing several hundred dollars. They found some things that would cost SO MUCH MORE (the repairs are more than the total value of the car) and provided sound advice, different options and didnt charge me a dime for the time, advice or the freon they used. Thank you Murdock! Ill be back.

Mi
Review №41

Since I discovered this shop, they are the only place I take any of our cars to. Plain and simple. Without a doubt the best auto shop Ive ever dealt with. Have recommended to all my friends and co-workers.

Lu
Review №42

We have used this shop for years. We took our old truck here when we were told we needed a new transmission just to get a second opinion. The $1000 dollar transmission job turned out to be a bad universal joint on the drive shaft. After getting the drive shaft re-balanced (who knew that drive shafts had to be balanced?) we were back on the road without the vibration. Nice people to work with and they have always taken the time to explain what they were replacing and why.

Ma
Review №43

My family has continued to use Doug Murdoch for several years and recommend them to anybody. This is a very honest company and they will take excellent care of you

Ch
Review №44

My family and I have used Murdock & Son for over a decade with several vehicles and have always been treated fairly. Its rare these days to say I have complete faith in a business but they are truly an honest, hard working family that have gotten us through several fixes, fairly.

As
Review №45

Thank y’all so much for the great service! Murdock’s did the differential service on my truck within an hour for a great price! Could not be happier!

No
Review №46

This is the only mechanic in DFW I can trust my auto repair since 2006. Amazing people and highly professional mechanics. They would never give their opinion right away but examine the whole car first and call you to explain what is wrong and what my options are. Never overcharge. Never do any harm to my car. I will always go to Mr. Murdock when I need my car fixed.

Ke
Review №47

Doug and staff are wonderful to work with. Great family owned business. Thank you for all the great service work that you provide for our company and personal vehicles. Thanks again!

Do
Review №48

They were honest about repairs needed and actually came in 200 less then original estimate

Ma
Review №49

Highly recommend this place, they will treat your vehicle like it was there own and not gouge when it comes to pricing

Do
Review №50

Good Service

Jo
Review №51

Doug and Laurie and the rest treat you like family.

Ry
Review №52

Used to be a good place when my uncle worked there. billy Peterson was their best mechanic there. now they only care about money and not true work, timing belt went out and we go over there to ask them to fix it and they do but three days later the alternator goes out and they didnt even check because they dont care all they care about is your return for $$$$ for them. and when we asked why that wasnt diagnosed (that we paid for again) their stupid answer was we dont know....crooks period. OH! and they are not cheap. my uncle was the last good mechanic on this planet, no good mechanic exist anymore because greed is the only thing they care about they want you to keep coming back so you spend more money. crooks.

Ch
Review №53

These folks are great! Friendly and professional. Great work at a reasonable price. Highly recommend!

Jo
Review №54

My father and I, as well as my entire family, use Murdock & Son exclusively and we always will because we trust them not to lie to us about any problems with our cars. If you can make the drive out to Garland, it doesnt get much better in terms of great service, affordability, responsiveness, speed, and friendliness. Hopefully they will be servicing the eastern metroplex for decades.

Ma
Review №55

I have been going to this auto shop for more than a decade. You can trust them. They will not steer you wrong, and they will never lie to you.Update 8-10-18: When I bought my Lexus (used with 22k on it) in 2001, Doug assured me Id get 300K out of it easy. Well, this summer I hit that mark! Couldnt have done it without Murdock and Son. I havent had a car payment in over 12 years. Cheaper to fix er. We take all our vehicles there and now my grown children do as well. Trust-you cant buy it.

Ar
Review №56

They are the best! very honest, exelent customer service. Thanks!!

Jo
Review №57

Great local service. Nice people, honest prices and honest work. Reliable and fair. No need to go anywhere else.

De
Review №58

These are great. Fast and reliable. Customer Service was insane. Thank yall!

D&
Review №59

Great service

Bo
Review №60

Doug and his crew are experienced mechanics. They have been very fair with me for over 20 years. Doug is an expert at diagnosis.

sy
Review №61

My first visit. Ive found my new mechanic shop. I was very satisfied and will be a loyal customer.

Ja
Review №62

They fixed my car and didnt add on a bunch of extra stuff that it didnt really need. The mechanic explained to me what he did to repair the car. I trust these folks, and will take my vehicles there for all future repairs. Worth every penny.

ro
Review №63

Amazing service and work

Wa
Review №64

Great service and reasonable prices

Am
Review №65

My parents have used Murdocks for decades. Our whole family uses them, and anytime I, or anyone in my family, gets a new car it goes to them to double check that everything the dealership said was true. I wouldnt pick any other place to have my car worked on. I have all faith in the hands of these mechanics. The prices are very well priced and they will explain what is actually going on. They wont force anything on you if you want time to think about your repairs, good example is my motor mounts are wearing down but they arent quite ready to be replaced yet and they let me know about it so I can start to get the money ready and they gave me a round about time frame that they will need to be replaced. LOVE THESE GUYS!

Ke
Review №66

Good

El
Review №67

I was sent there by another mechanic shop to get my car fix because they do fix older cars. The shop kept my car overnight then they claim there diagnosis equipment was updated that they fix cars from the year 1998 and up now. So I picked up my car and left. I felt me and my money wasnt welcomed there.

al
Review №68

Very kind family would recommend

El
Review №69

Great people. Very helpful. Knowledgeable.

Br
Review №70

Awesome experience.... Rebuilt transmission and r place rear bearings in 48 hours for half the prices of all other quotes

Ca
Review №71

Processional and trustworthy, good customer service.

Na
Review №72

Wonderful staff & excellent service!

Ky
Review №73

Good honest folks.

Jo
Review №74

Im not big on mechanic shops but this experience was okay. Customer service was okay . Then man at the front didnt really seam to interested in helping me but the mechanics did fix the problem.

Information
1 Photos
74 Comments
4.8 Rating
  • Address:2713 S Garland Ave, Garland, TX 75041, United States
  • Site:https://murdockandsonautomotive.com/
  • Phone:+1 972-278-9835
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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