Doug and his team at Eagles Transmission are amazing . I recently moved to the Dallas area from Maryland & my transmission went out on my 07 Impala SS. He was able to track down the east coast distributor for my transmission and validate that I was still covered under warranty by 50 miles. Saved me a lot of time and headache. I also had my a/c replaced all during the same visit. Thank you so much Eagle Transmission
I can not say enough great things about this place! When he told me my truck would be ready it was and runs great. The work done and worth every penny. The staff professional and nice. I was able to finance the amount and had my truck in 4 day. I recommend this place.
Great place, I had a great experience. Theyre very keen to help. Theyre very knowledgeable about what theyre doing.Theyre also willing to work with you to get your problem resolved. Very fair pricing also.
I had initially gone to another mechanic shop due to transmission problems and after about 10 minutes of looking at it three different mechanics there said my transmission was shot. I was dwelling on the fact that I would have to pay a lot of money but decided to go up the road to eagle to get a second opinion. I was pleasantly surprised by Doug and his team that they knew what the problem was and were able to fix it..Would highly recommend going here with any transmission problems.
Excellent Service. Doug is quite the professional and he has a solid team of employees. Which is especially rare nowadays with most mechanics being severely under staffed.
Doug is very helpful and professional. He was there in time of need and I would 100% recommend this business to anybody who needs any kind of transmission repair! Thank you Eagle Transmission!
We have partnered with Eagle Transmissions for a few years now and I can say they are the definition of professionalism. They respond to any need in a timely manner and we are thrilled to be partners.
Have had two different trucks transmissions repaired.They were professional and had vehicles ready quickly. I would definitely use them again.
Why spend hours on the phone trying to co convince a mechanic that the strange noise really does exist?Just call up Eagle Transmission instead.They are honest and they will treat your vehicle as if their own. They will listen to your concerns while relying on their expertise to exhaust all possibilities to find the issue.You wont be in and out of here replacing part after part. They are as honest and reliable as it gets. This stems from their love of engineering. When this is the case, the work is an extension of who they see their selves as. Its their pride and integrity that motivates. As long as you give them their space to do what they know needs to be done, you will be happy.
The manager at the shop on Plano Rd in Garland, TX, Doug Brice, and his shop techs are knowledgeable and professional in their approach to your transmission service needs. It was a treat to deal with a shop that takes pride in their work and treats the customers and their cars with care. Two thumbs up!
Doug is the man!! Doug and his team have earned my business for life, they have serviced my whole fleet of vehicles from my 1986 Cadillac to my 2020 Dodge Ram 2500. Doug is the most professional transmission service provider I’ve come across. I highly recommend this shop.
Got Transmission fixed and thought I was paying a bit more than expected $5k, but wanted it done correct by someone who had experience repairing Transmissions. Now getting a estimate to fix Starter for $1400 I know they overcharge. Got starter replaced (parts/labor/life warranty) for $375 at shop 2 mins away. Never going back. Nice people, but not $1000 nice! BEWARE!!!!
Very pleased! Great service!This place was recommended to me by the shop where I have most of my car service done. They had recommended that I go to someone who specializes in transmissions since my Change transmission fluid indicator light was on.So, I spoke with Doug to schedule, brougt my car in the next day for the service and it was ready to pick up same day. Doug was friendly, courteous throughout the process. That gave me greater peace of mind. How a service team treats you, says a lot about how they will treat your car.When I picked my car up and drove off I could tell the difference in the drive immediately. Much smoother! Im very please! My husband plans to use Eagle for the same service for his car.
Doug and his team did a fantastic job repairing the transmission on my F-350!! I have had no issues and my transmission shifts smoothly now!!! I highly recommend this shop if by you are having transmission issues!!!
My experience with the guys at Eagle Transmission was great. The manager kept me informed thru the whole process and got me back on the road quick. I will use them again
They replaced my transmission in my Chevrolet. Very professional, good quality work I would definitely recommend.
Doug was fantastic he took care of my car he gave me updates every day and even took my car to the carwash before personally delivering it back to me
Always a good experience. Doug is an amazing person.
Got my vehicle in and out quickly. Doug was especially helpful and gave e me a great deal. Would use again!
Ive used this location for several different vehicles, and they always do a great job!
Had a whole transmission replaced in a short period of time great people and fast response real professional price was good too other shops wanted a lot more
Jason and team did a wonderful job repairing my transmission. Jason did an excellent job of holding my hand and explaining all available options and potential costs to me. Before repairing my transmission Eagle Trans explored multiple lower cost options and alternatives to make sure that we did not do a more extensive or expensive repair than required. Once we determined the exact issue they fixed my transmission quickly and on the budget that they had given me. All told Eagle Transmission saved me more than $2,000 over the cost estimate given to me by the first shop I went to.I have already recommended Eagle Transmission to friends and family and will not hesitate to recommend them in the future.
Very professional. and very courteous it was a wonderful experience I recommend them
Honest and competent. Investigated the problem and gave me a quote. Then completed the repair as promised.
The Manager was very helpful guy I will be back for my Camry oil change Thank you for your help city Tire !!
I called Eagle Transmission and spoke to Doug about a leak I started to notice under my truck and wanted to see if they could look at it without me having to stay there waiting before they could get to it. Doug told me they were busy but if I could get it to them soon after the phone call he would get it checked out without me having to stay there for hours. The truck was looked at, I was told my cost options and never pressured by Doug to get it repaired. I was in and out within 30 to 35 minutes with the information I needed concerning my truck. THANKS DOUG!!
Chris the manager helped me to my f150with reasonable price. Yes I will recommend friends and family. Good job
Chris the manager was very helpful. They fixed my ac asap with reasonable price. I will recommend this shop to friends and familyGreat Job
Have used Eagle in the past, and glad I chose to again. Honest and upfront about what to expect. Easy group to deal with.
Eagle Transmission Did a excellent job on my Bmw Transmission repair. Their customer service is great they explained everything they needed to do to fix my car before they did it. They are very honest and trust worthy. When i picked up my car it was washed and also cleaned on the inside.My car runs great! I strongly suggest Eagle for any and all car repair services!!!!
Nice to know mechanics that care! Woohoo I get my car back today! Thanks Doug for your excellent customer service skills and mechanical knowledge, rare these days to get both!
Took in my car to get a second hand look at my transmission. Jason the manager is very reasonable and communicative to my concerns. Him and his employees went above and beyond for me. I highly recommend their service to anyone in need for transmission repairs.Highly informed, great communication, and reasonable pricing!
MY 2014 JEEP TRAILHAWK WAS TAKEN TO THEM. THEY SAID THE BATTERY WAS THE WRONG SIZE, SO THAT WAS MAKING MY SERVICE TRANSMISSION LIGHT COME ON. PUT A NEW BATTERY ON MY JEEP SAID HE DROVE IT 60 MILES AND IT WAS FINE. I ASK WHAT WAS WRONG AND WAS AGAIN TOLD HE DROVE IT 60 MILES AND IT WAS FINE. SO ON THE WAY BACK TO TYLER THE TRANSMISSION MESSED UP AGAIN. WHEN I CALLED HE SAID IT WAS FINE WHEN IT LEFT HE DROVE IT 60 MILES. THEY LIE THEY DO NOT DO WHAT THEY SAY THEY ARE DOING. I WOULD NOT TAKE ANYTHING TO THEM EVER. CHRIS TOLD ME LIE AFTER LIE.
I m very happy the way Chris the manager helps me to repair 2015 Ford f150 transmission. I called several transmission shops and they quoted some crazy prices, But with eagle transmission in garland things were easier and very affordable compare to others transmission shops that i contacted . Now i got my truck back on the road and running perfect yes i will always recommend eagle to friends and familyGreat Job
I was very impressed with the experience I received with Jason and everyone at Eagle. Jason was very patient with me and took the time to explain each and every step of the process to repair my transmission. They knew how important it was to me to have my car back by the weekend and the team here stayed late to make sure I got my car back. I was so impressed and pleased with the service!!!
I was traveling from the Midwest to the Dallas area for thanksgiving and my truck’s transmission started acting up and slipping. Doug the manager got my family and I back on the road very quickly and provided professional services at half of the cost that I was quoted by the dealership.
Thank you so much for your help and for fixing my car and gets me back on the road.
Jason was so amazing at helping me! He was able to check my transmission the same day and gave me very honest opinion about what should be done. He did not take advantage of me being a young female. He gave me advice and told me the options I had and talked with me about what would work best for me. I am very grateful for how much he helped me!! I will take all my cars to him from now on
Traveling through and broke down. Doug was awesome got us back on the road quickly.
Fantastic customer service. Had to leave my car with them for a day and couldnt find a ride, Mr. Chris was kind enough to drop me off at my house. Really appreciate these guys looking out for me. ~Sedric
I recieved great service from Jeff and his staff.Thank you for getting me back on the road so I can get back to work.
I highly recommend this place customer service is perfect and Jason is such an amazing person very honest and understanding. Though my car wasnt fixed due to unforeseen circumstances but they were honest to explain everything and also gave me an advice so if you want to be treated right EAGLE TRANSMISSION is for you
Went there today as I needed my car looked at ASAP. The whole staff was great and so nice. They were upfront about everything and were honest about what was needed. They dont try to upsell you on things like other places do. However they are honest if they find something else wrong and will tell you their honest opinion on your situation!! I will recommend them to all my friends and will be going back for all my car needs! Thank you so much for taking care of me today!!
This has to be the BEST auto repair shop Ive experienced. With no hesitation they rescued me from being stuck in the middle of the street and provided me with an answer for why in less than 5 minutes. They worked towards a resolution without asking for anything additional. Theyre main focus was putting me and my son back on the road SAFELY. I can definitely trust returning to this shop in the future.
Awesome great staff very knowledgeable
Took my car in for rattling noise in the front, was told it was shocks and something broken. Was repaired in a timely manner. Received a follow up call a week later to make sure everything was fine.
They worked really hard to find the issue with my car and didnt give up. They also did not charge me a arm and a leg for the repairs. Jason was really nice and upfront about what was going on with the repairs. I will refer everyone to them!
Jason is pretty awesome. Gave me the information about my car that will help me maintain for a while. Appreciate the service and the care you and your guys give!!!! Will be back for any maintenance my car needs. ❤❤❤❤
Jason was very helpful, and willing to answer questions. I saw the coupon online and had no trouble getting the discount when i got there.
Great job. Manager was very helpful and honest
Manager was very helpful and knowledgeable.
I went to eagle transmission in garland for transmission repair. The manager helped by towing my car and call me back later with options to rebuild or put a use one. He was very honest with me and helped to choose the best option for my finance I called several transmission repairs they gave me very expensive price which i could not afford . With eagle everything went wellGood job
THEY OFFER ME MONEY FOR DELETE MY COMMENT. ALSO THEY REPORTED ALL NEGATIVE COMMENT AS A SPAM AND REMOVE THAT.This shop is truthworthy and fraudulent.Never trust them. I have 2012 ford focus at 75k mile. Firstly left my car for free diagnostic, then they could not find anythink. They said we must open the transmission and figure out whats happening. The cost will be 399.99 + 79.99 diagnostic. I accepted and they removed the transmission.After that they give me a quote 5.400$ for change transmission with new, 4.000$ for used. I accepted used one because i trust theirself. They said our offer best. And i went ford offical services for quote, they give me 3.000$ for brand new transmission with 2 year waranty. I went half day later this fraud transmission shop again and i decided to cancel because they overcharger. They did not want to cancel my process first, we have talked about it. They said we have ordered your transmission, i said ok i will pay return cost. Then they said we will install your transmission again and we are gonna charge additional 399.99$. My total was 1054.98$ you can see the receipe. They are 100% overcharger. They are not trustful. Stay away from this shop.
Jeff may just be THE most personable, concerned and thorough guy behind the desk Ive come across. Ive never had someone at a mechanic shop show such concern. Pricing may have been slightly higher than those I shopped him against for the transmission rebuild (but not for the differential rebuild and tune-up), but his warranty was way better and again, how he went about his business won me over. You get what you pay for in this business it seems. He and his crew, Tommy and Rudy, have a customer for life. Highly recommend.
Very friendly service. They will go above and beyond your expectations. I highly recommend them.
Friendly staff and quick repairs. Stephen was very friendly and put me at ease about the work being done. Thanks again, guys!
Did a great job at replacing the transmission on my Subaru outback. Jeff made sure that I get the car back quickly and arranged for my car to be picked up at my home considering my busy work schedule. Jeff did all this for a steal of a price. No other transmission shop could even come close. The quality did not get impacted by the price. He made sure to replace with OEM fluids and filter. Ive had the car back for almost 2 months now and its running great. I would highly recommend anyone thinking about getting transmission work done to go here. Ask for Jeff, he will take care of you!!
I took my honda to Eagle transmission. Jason the manager was very patient and go thru all details with me.He was very honest With me with reasonable price they fixed my car .i was very please with the service. Yes I will recommend them to any one who needs service ..honest people and knowledgeable ..
Eagle transmission does a real good good job I will return back
I recently had to use Eagle transmission in Garland, best experience I have ever had at a repair shop! Jeff, the manager, took a stressful situation and made it a relaxed one! He was extremely friendly, personal, honest, and helpful! He made sure I understood everything and explained all the options to me. I would definitely recommend them to everyone!
Appreciate the great service!
Jeff was awesome. I honestly was just ready to trash my van because of all the bad advice I was being given. I called and told Jeff the symptoms my newly placed transmission was having and he told me to just stop by and see if it needed a quick relearn. I stopped by and spoke with Mike who was very nice and shared a story about a van similar to mine. They did not even charge me to complete the quick relearn and so far my van is driving great. I will be coming back if I have issues later on. Great customer service and will recommend!!!
This is a really good transmission shop Jason is a very hard worker thankyou for helping me with my hummer h2 and save me money I will come back and tell my friends and family!
Great work and good service. Had to get my two front rotors replaced and they had me up and running before end of day. Took about 4-5 hour and Im pleased with the results. (I came here thinking I had another problem and found out they are not a one trick pony) Very satisfied
I highly recommend this business. The manager James is fair with everyone. They don’t take advantage of anyone. I’m pleased with the recent brake work that was done on my car. Their prices are decent & affordable.
Service quality is bad. I dont recommend to anyone.
There communication is not good i wasted a whole week there and I had to tow my car to another shop for the repair.
I love Eagle transmission. . they fixed my car right. If I have a question they will answer it. Happy happy Happy Richard. .
2010 Chevrolet Malibu 2LTDisclaimer: We do not know much about cars.I took my car here because the transmission had given out. My car would only reverse after being stopped for a minute. I live near by and looked at the google reviews. I was asked to leave my car over night since I worked during their regular business hours. The next day when me and my husband stopped by to pick it up and go over the diagnostics they told us that it needed a brand new transmission. That the work that had to be done on it was too much and not worth it. They quoted me around $3,000.00. Since at that time we didnt want to put that type of money into it we took it back home. We trusted in them and could really not drive it around from shop to shop because of the issue it had. My car sat there for about 3 months until one day when I was trying to sell it the guy that came to look at it checked out the transmission and let us know that it was something as simple as needing some minor work done and adding new transmission fluid. The cost to have it fixed was about $40.00. So no they are not trustworthy and a fraudulent shop. If I could I would take stars off.
Had my car towed in after it left me stranded on 635. Erik called me and walked me through the entire diagnostic process and very calmly explained to me the repair process. They kept me up to date every day with an update everyday and had my car back working like new 3 days later. They also offered to take care of a couple other issues that I knew about while it was in their care. Thank you for all your help.
I was assisted by James when my girlfriends 2006 Toyota needed some serious help. He was extremely honest with me about what he could help with and gave me very honest timelines/figures. I will definitely be going back if/when i need help again. 100% recommend . Thanks, James!!
If you’re here, James is the guy to go to! Forever honest, patient, and an all around friendly guy. He’s great with keeping in touch and keeping you updated on your car, and he tries his best to get you a great deal.
Excellent service. Knowledgeable and very cost effective
Jeff is a doll. The mechanics are very knowledgeable and get the repairs done right. I will continue to do business with them.
Great shop, Jeff the manager took great care of me. They got my Hyundai Sonata in quickly and serviced and even pointed out my water pump was leaking that they fix week.
My ford focus needed a new transmission. Eagle went above and beyond after many set backs and ended up having to rebuild the transmission. The car runs great! I will definitely recommend them to my friends and family!
Please stay away from this place, previous was a joke and so was the manager. These guys had my vehicle for 2 months on a transmission rebuild. They could not figure out issues and I ended up taking it somewhere else. I had to pay for the transmission rebuild so please stay away.
These gentlemen are great! They repaired my transmission in my 2011 chevy malibu for a fair price. Some things you just cant go cheap on, and Id rather pay a little more rather than have more issues down the road or my transmission fall out with my kid in the car! Andrew, Dan, and Corey were all very courteous, I would definitely recommend eagle transmission, and would use them again in the future! Thanks guys!
These guys always take Care of us!! Very honest people. Honesty and trust mean everything!! They will always have my business.at this location!!!
Eagle transmission has worked on 3 of my vehicles they are the best at their job I wouldnt take my cars and truck anywhere else prices are fair and very friendly mechanics highly recommended !!! Thanks guys sincerely Tina .
Ok. So I fixed my transmission at this place 2 weeks ago. Car is running great so far. Vino is really nice and seems to keep honesty as his best friend. And that I appreciate a lot.
I know im not the easiest to deal with. And my car was being a real pain but they stuck it out all the way through too the end... and they are still here helping me when i need them too this day. Great place... great people!!!!
Their quote stated $700, then after few days they called me and told me job is done. i went there. they charged me $1600. they said theyve found something it has to be fixed. Ok.. but you gotta tell me what that is. you can not just fix whatever and charge me more than double. i refuse to pay the difference. then they said they can not release the vehicle until i pay. i paid but didnt sign the receipt. then i charged back thru bank. and theyre calling me all day. ok scammers. if you have problem, see ya at court :)
I had minor repairs done at the Garland Eagle Transmission and was happy that they were completed quickly and affordably.
I am Stephen Merrell a retired engineer and part time shade tree mechanic. In May of 2016 I had a great experience at the Eagle Transmission on Plano road in Garland. The technicians Veto and Clay were outstanding. I highly recommend that shop and am especially appreciative to those two men. I had done extensive work on my Grand Daughters 2005 Honda Civic engine. In the process I broke one of the transmission connectors. It was in a place and the damage was such that it was VERY HARD TO DETECT. Those two men found the problem, loaned me the tools to make the needed repair, and charged me only for the replacement part.May of 2019The following is my second positive review of Eagle Transmission at Plano road and Forest in Garland. This shop has new management since my experience with them in May of 2016. However, the new management seems to be just as good. I highly recommend this shop. A widow lady that attends the same church as my wife and I was having intermittent transmission issues with her 2006 Honda accord. Eagle at first diagnosed it as motor mount failures. I purchased new motor mounts with the thought of installing them myself to save the lady this cost. However, before I could install them the transmission acted up again in a much more serious manner. I took the car back to Eagle they diagnosed the need for a transmission over haul, quoted a reasonable price and offered to install the new motor mounts at no additional cost. A few days after the lady received the car back it started making another serious noise. One of the motor mounts was either defective or the associated mounting bolts were not torqued properly. Eagle replaced the mount, it’s attachment bracket and the mounting bolts free of charge. Again, I recommend this shop.
Waste my time and money coming here they over charge on everything and take weeks to Months to get the job done the guy Jeff especially is unprofessional he lied to me about fixing a few parts on my car and even cursed at me over the phone my transmission went out few months after rebuilding it after the 2 and time they voided my warranty they always try to scam you especially on income tax season would not recommend this shop at all to anyone.JEFF is a good scammer he always scamms and over charges everyone Everytime I ask him about my car always tells me something new he forgets about wat he is gona do and never gets things done.JEFF is a lazy guy who sits behind the counter just waiting to rob people never gets nothing done right I seen a few ppl waiting on him they lookd irritated said he had them waiting for hours and they all say that he lied to them and there car still not ready some on le had said there car was here for 1year till it got fixed they took 5 months to fix mine not only do they over charge you but you have to wait months to get you car back and it will break down in few weeks they do something so you have to go back and get it fixed dont go there worst shop ever in my life wasted over 3500 and my car was still not running good.
With the new owners..my little brother has his truck correctly repaired .the service has improved.
They did a great job finding leak, keeping me informed and did a quick turnaround.
Amazing and super fast service, friendly and nice staff, they were able to identify the problem and fix it within less than a day. Would highly recommend to anyone with car problems.
In October of this year, I took my 2006 Kia Spectra EX to Eagle because it was going into limp mode and because they are in walking distance from my office. At first they said it was a wire from the alternator to the TCM and one of the solenoids. A couple of days later, they said it was the ABS control module. They tried three different ABS control modules to no avail, claiming they were all junk parts. They even said they sent my old one in for core. They claimed not to be able to figure it out and I didnt pay anything because the issue was not resolved. So, that was good, I suppose.I picked up my car and took it down the street to a company called B&N Automotive. They specialize in auto electrical systems and had them run a diagnostic. Turns out my car didnt have anti-lock brakes. B&N Automotive correctly diagnosed the problem with my car which, and this is pretty funny, was a bad wire from the alternator to the TCM and a bad solenoid. Eagle had it right the first time. Im not sure why they second guessed themselves. I took it to Clutches and Gears Transmission off of Shepherd St in Garland, TX, on B&Ns recommendation, and got a used valve body installed. My car runs just fine now.So, in effect, the tech at Eagle was trying to put a part on my car when my car wasnt even compatible with the part and pretty much wasted three weeks of my time. It seems to me, if you were going to employ somebody at your establishment, youd want them to be able to tell right away if a car has certain options built into it or not. Also, why would the manager claim my ABS control module was sent away for core when, in fact, it didnt have an ABS control module to begin with?I feel like a lot of this was unnecessary and avoidable were Eagle honest and forthright with me. It also makes me feel like theres a break down in communication between the manager and the technicians that needs addressing.
If you want to get scammed come here.
Great customer service.My transmission was failing, I was trying to get the last bit of life out of it when it catastrophically failed while driving. While coasting in to the nearest parking lot with a plume of smoke behind me, I looked up and I was at Eagle Transmission. Well I am grateful thats where I ended up. Vito and the guys got me back on the road and put new life into my car in a timely manner.The entire staff was professional and courteous. They explained the problems in detail with me and I could tell they were sincere. If family or friends ask me where to go for transmission help, Im telling them to see Vito at Eagle Transmission in Garland... the one by whataburger-Michael1988 Lincoln Town Car
Crooks. BE VERY CAREFUL dealing with these guys, especially the manager, James. They will rip you off. They say its a free diagnosis. Then tell you its $4k to rebuild your transmission. Way too much. Then if you tell them No thank you, they charge you $750 for that Free diagnosis. If you dont pay the $750, you dont get your vehicle back. This is a scam. They try to force you into paying the $4k even though that that amount is 2x what a usual transmission rebuild costs. They operate in the same way Just Brakes used to do. Thats why they are no longer in business.I will be leaving this review on EVERY search engine site. Look on RIP OFF REPORT.
This is my new go to shop.
Nice service
Good trusted service, friendly people & good price.
I took my car to have my transmission clutch looked at because it was making some noises as I was driving. They performed a free diagnostics for me and was able to tell me what was wrong and provided my with a quote. Bob and Peter also took the extra time to help me by performing additional work while the transmission was out which would of cost me more had I gotten it done elsewhere. I would highly recommend them to all my friends for any work they need on their cars and would return for other repairs.
The manager Andrew was very helpful with mechanical details and reasonable pricing...these guys are not cut throat and just after your money they actually love what they do...I would recommend this shop to everyone...
Very good place to have your transmission repairs
Would 100% Recommend!! Eric and ThisTeam did such a good job of geting me a good deal on are new transmission and have walked us through any issues along the way. Thay have my trust. And thay are a caring and honest staff!!!! Thay even called later to see how it was doing!!!