EXCELLENT SERVICE AND FRIENDLY STAFF!!!!I would rate them a 100!!! RECOMMEND THEM TO EVERYONE.Phone was dropped in water. AT & T stated it could not be fixedThe phone had pictures that were important to me. I took my phone to them and requested they try to fix it.They worked until the phone became functional and I am using it currently.If I ever have a phone in the future that has an issue I will definitely take it to them to repair..

The team was attentive and continued to process requests while performing actions for other customers. Fair trade in value; I was given resale estimates and reasons as to why my trade in value was the amount I was given. Great staff

I sold an old phone that had not been used in multiple years and got what I thought was a very fair price for. I also asked them to take a look at an old iPod Touch that had not worked in multiple years and they were able to get it up and running when I could not. I give them an A+ in customer satisfaction.

Very pleasant young man helped fixed my problem in less than 10 minutes. Very knowledgable. Thanks so much.

Arrived at appointment time and the phone was diagnosed immediately. 40 minutes later and my phone was repaired and I was on my way. Now I have had my devices serviced from another company many times and I always left feeling like a number and wait times averaged 3-4 hours. Never again my friends will I go back there. I run a company that has 60 devices in the field, I will be bringing my business to CPR in Gardendale Al from now on.

Bought a speaker to take kayaking. Its waterproo. Cant wait to try it out. Always friendly service l

Great! Employees went above and beyond my expectations to remedy a complex situation.

Do a great job very friendly Ask for Micah

Very very over priced. Advice, look for your parts on Amazon. If you can watch videos on you tube. Itll walk you thru most repairs. I understand they are trying to run a business but it way way overpriced.

They were excellent I recommend them for any problems you have with your cell phone.

Staff was very helpful and friendly.

Great experience! Gave them a call to see if they could help with the repair needed for my phone screen and was able to drop my phone off same day. Repair was completed within the hour and pricing was reasonable! I highly recommend!

Outstanding thank you!

The place was fine, the workers were nice.

Mathew is very good at explaining whats going on with your phone. Their repairs are done quickly and reasonably. Very happy with his work.

They did a great job on my phone thanks a bunch

Didnt have my part but ordered it

They are always very professional and do a fantastic job with repairs. Prices are very reasonable as well

Awesome folks. Brought Microsoft Surface Go in with messed up screen. Was going out of town, so didnt need to leave it, they fixed it right away, took the time to do it right, but got me on my way. Thank you again!

The guys down there were great. Friendly atmosphere. It did take longer than expected but they did a fantastic job fixing my Samsung Note 10+.

I pulled in at 7, their closing time, they had already locked the door and mopped the floor, but they let me in - I waited for the floor to dry, and asked if they had the battery I needed, they did, and tested the phone to be sure it was the battery that needed replacing. I brought the battery and installed it my self, BUT I should have let them do it, (dang tiny screws), any way, phone rebooted a bunch of times and is working fine! I recommend these guys! Fast, great price!Floor was still wet when I left they were so fast!

They replaced my cell phone battery and it was ready in about 3 hours.

These guys know there stuff. If you have a phone problem this is the place to go.

Did competitive pricing and service was fast and excellent. Thank you very much.

Always fast service and great care is taken to make sure my devices are repaired correctly. I recommend this place to all my friends in need. They have always had the part or accessory I need.Quick, fast, and on time as promised.

My experience at the Gardendale store was AMAZING! Went in to get my screen replaced and they were some of the sweetest people that Ive, EVER encountered in customer service, and thats saying a lot! I highly recommend this store! Will definitely be going back if need be in the future! Thank you so much for the AWESOME SERVICE! :)

They were able to fix my phone very quickly and at a very reasonable price. They told me to come by any time I have a question at no charge. Very kind!

Excellent service. Quick repair. Less than an hour to replace my battery on my LG G5.

Ps4 pro .....had cleaned and running like new .great job guys!!

The man in charge knows his technology! Very knowledgeable and goes out of his way to help out. Pretty good prices too. I paid 300 dollars for an almost brand new iPhone 6 and he even switched it from the previous network to the one of my choice for free.

Awesome customer service! Very knowledgeable with phones.

Great customer service! I have recommended to all my family. Good quality service on cell phones and lap tops. So helpful!!!

Great guys, always helpful and insightful. They dont steer you the wrong direction

Big thank you to Total Cell Phone Repair (Gardendale) for saving my phone this past week! My old phone suddenly quit working and screen went completely black and I was unable to get any of my data/ photos off it and apple was unable to assist. I took my phone into Keaton and he was able to receive everything!!! If yall ever have trouble with your devices please go see Keaton at their gardendale location! Amazing customer service and quick solutions! Had everything back within a few hours!

They were able to fix my phone and did not even charge me anything. They were fun and professional too.

Keyton and his staff are extremely professional and courteous. They were done with my repair in 30 minutes and it is done using original apple parts. They were about 25% less than other places. Unfortunately, i have had too much experience with broken phones so i can attest that this is the best and most cost efficient cell repair store in Alabama.

Had trouble with my phone charging. Was going to get a new phone. Total cell phone fixed my phone for $15.They Rock

They were great very knowledgable helpfull & courteous

Great work and very fair priced. I will be back.

This cell phone store is awesome! They really know their stuff and even speak fluent Spanish. Seriously, its crazy good.

My favorite cell phone store to come to because of his nice they are. I have bought two phones from them, and they have brought back my contacts from my old phone that died. They are wonderful.

This cell phone store is great! I have no complaints. I thought that I was locked out of my accounts forever. Great work guys!

I always have a good experience here. They take care of me and know the phones inside and out.

I do love it here! They are so helpful and kind. I bought a phone from them and, they have repaired my charge port. They are great!

Very nice guys that work here. Got my phone fixed for me quickly. They are great!!! Go try them!!!

Everytime I go in there they treat me like Im their only customer. These guys have taken excellent care of me since I first started coming. I highly recommend Sam and the team there!

I highly recommend this cell phone store. They are knowledgeable and got my e-mail working after two other stores couldnt. Finally, thank you!

I have had the occasion to use this establishment twice. Both times I received the most courteous, reasonably priced and timely service. I cant stress enough that this is where you need to go for your cellphone needs!!!!!!

Thank you so much, Marcus, for fixing my moms Acer tablet. We thought it was a hopeless cause but by simply replacing the charging port the tablet is now in perfect working condition!! My mom is ecstatic! Marcus went beyond expectations from beginning to end with repairing the tablet on a very short timeline and at a very reasonable price. This is the TOTAl package... Product knowledge and repair abilities and EXCELLENT customer service! I will definitely be back and will recommend this place to all my friends and family!!!

My whole family and I come here to get our phones fixed, and we have even bought a couple. We come here because they are so nice! I will be back again soon, probably too soon, Lol.

Great customer service. Owner is a man of integrity.

They got my phone back up and running very quickly. They were very professional and nice. I will be back!

I would like to retrack my last review (Sam Moon) i was contacted by the owner and he made a special trip to open the store on a Sunday to resolve this issue. Upon checking the phone and calling my carrier the manager ordered me a new phone ar no extra charge. I am ecstatic!!!!! Best place i have ever dealt with when it comes to phones. Awesome.

Nice people. When I have a problem with my phone they fix it

Great people works there vary friendly good place to get cell phones looked at and to buy also

Wonderful to work with!!! Very friendly, caring and good pricing.

Great experience all around. Customer service is great.

This is a great cell phone store! I come here for all my cell phone needs. Highly recommend!

They fixed my tablet so fast! Great price too! Awesome work guys

Dont really have experience isnt anywhere else to compare it to. Honestly, I was confused when they would quote a time that they would be finished by which was just an hour or so. My understanding was that they would call me when the phone was fixed. I never got a call so i drive all the way to Gardendale to find out that they hadnt started on it 3 hours later. So I have to sit in the store for an hour for them to fix the phone that they said wouldve been done already. Also, the part that they replaced is already not working again. Not sure I will do business here anymore, because Im tired of throwing money away on parts that apparently arent going to last.

I really had a good experience here. I have purchased two phones here and will continue to come back. Excellent work!

Extremely nice people! They are the real deal and got me back up and running very quickly.

Quick same day screen replacement I love it good job guys Ill definitely be coming back

Full service phone repair at an economical rate.

Great cell phone store to come.to. They buy phones as well as fix them. I dont go any where else.

They really are a great phone store. I bought my phone here and they helped me set it up all the way before leaving. I will be back again!

Good, fast service. If you work in the local area, its a great spot to drop off for repair during lunch and just pick up after work.

I just called to see how much it would cost to replace my glass on a Samsung galaxy Note 3 and he said $129.00 to $149.00!!! I then asked him if this was the price for just the glass or a total screen replacement and was told that on a Galaxy Note 3 you couldnt just replace the glass that they would have to replace the screen and digitizer. I had already watched a youtube video of someone replacing just the glass and theres a step by step instruction on how to do it as well. I guess Ill buy a $24 kit and do it myself. Evidently they do not know what they are talking about...or didnt think I knew because they were definitely trying to rip me off.

They were sooooo nice very helpful

A great place to go to get a new phone set up. A great place to go because of the people working there.

Thank you Keeton and everyone for all your great work!! Courteous, professional and prompt!! Totally pleased!!

They go above and beyond to make every transaction as smooth as possible. Ask for keyton & you will have a great experience.

I dropped my phone in water, and it was a goner. I didnt have an upgrade so I came here and bought one. They got me in and out and I will be coming here from now on!

I just discovered Total Cell Phone Repair today. I really thought that something was wrong with my phone or that I needed a new battery. The employee was very friendly and immediately waited on me. He took it to the technician and discovered that I had accidentally pushed something on the phone that should not have been pushed. He corrected the problem. He did not even charge me for his time. I was very pleased and glad that Total Cell Phone Repair is so conveniently located by Pasquales in Gardendale. If I have any future problems, I will definitely come back to Total Cell Phone Repar.

I went in knowing exactly what was wrong with my phone it was a Galaxy Note 5 it was a S Pen issue but he wanted to sit there and tell me that the screen digitizer wasnt picking up on my S Pen when I know that there is a sensor on the inside of the phone that detects when the S Pen has been removed thats whats broke but he wanted to charge me $249 for an s pen issue. But its okay I called back and talked to Keeton and we got to an understanding that it was just a S pen detection sensor. ill be back monday to have my phone repaired. just a silly misunderstanding.

Some of the nicest people! They put my screen protector on for free!

My sd card was damaged and I thought my pictures were lost but they got them back. Thank yall so much. Yall are awesome

Excellent Customer Service. Replaced my phones cracked screen in 3 hours. A+++

Excellent service & repairs are not overpriced. I would highly recommend them.

Most dependable and reliable cell phone person ever!! Never let me down.

These guys stand behind their word. They are great to deal with, and I will be bringing all my phones here.

The best around! After my insurance would not fix my phone I took it to Total Cell Phone Repair and it was cheper to have the screen fixed then the deductible would have been. Im not paying 15.00 a month per line anymore. Ill just take it in to total..STAFF: 5 out of 5 stars. Educated, friendly, helpful!Quality: 5 out of 5 stars. Warranty on repairs.PRICE: 5 out of 5 stars. A bit high but still saved me 50.00. I forsee a lot of good things to come from the team at total!

Good work. Unsure of pricing. Seems a litlle high but they did a great job.

We always have a great experience when we come here. We refer our friends and family here too.

Great service. I had my charging port repaired instead of having to buy a new phone. Thanks guy

These guys are great. Fast service, great price, and very friendly.

They were able to save and transfer all of my pictures. The place to go.

I love the help that in get at this store. They are patient and set up your phone right.

Great people!!! Have had a Ipad screan replaced and proximity sensor replaced on iphone6. Nothing but praise for these guys and gals.

They set up my phone and got my apps working again. Cool place to go to.

Thank you for helping me with my phone. Great service

They set my phone up so fast! Great cell phone store!

Great all around mobile shop for parts and repairs!

A life saving store here! Keyton the owner and his staff has a thing for being able to swoop out of no where and just get your stuff fixed. I cant thank you enough for being there and able to help like you do!Total Cell Phone Repair in Gardendale Alabama out of all Cellphone repair places has given me an impressive track record of repairs and sells as well as trade-ins. Ive bought my Galaxy S6 from there, it was rooted they told me, but what we both didnt know was the rooted was locked on the firmware so if the gmails didnt match on the software and the root, the phone would lock. I requested them to reset the firmware back to default and they did by the following day. Bought my lifeproof case from them for it. My daughters phone needed repair, so they replaced the screen for it and we bought a case as well. My sons tablet needed a screen and though it was a difficult repair they were able to locate a screen, repair it and get it back to me in a week. And every time I was always given the best and utmost respect and attention. Probably one of the best customer services stores Ive encountered in a very very long time.There is a local city buzz too both on facebook as well as in schools and church of how they treat people and are coming highly recommended. If you need a repair. You need call them or visit! You wont regret it!

Helped me get set up and saved my contacts. Great cell phone store.

Need to be able to give a 6th star! I know it’s a lengthy review but please read.These guys are quite possibly the best there is out there. This does not only apply in their aptitude in cell phone repair but in their interpersonal skills as well. I have been, and will continue to be, a repeat customer after I bought a cell phone, Samsung Galaxy S6, off EBay with a non-functioning screen and they managed to repair it without any complications or the typical hidden cost you find at some places.I later shattered my screen on this same phone while at work. This time I chose to go a repair shop close to home because Total Cell Phone Repair is over an hour away from my home in Jasper, which turned out to be a huge mistake. Almost two weeks later my phone still wasn’t fixed at this other place. This other repair shop also told me there would be additional time added to the two weeks I had already waited because their vendor had sent the wrong part. After dealing with this other business I decided it was time to make the drive and return to Total Cell Phone Repair in Gardendale. My phone was fixed two days later (ordering the part and all…. AMAZING).This most recent trip to Total Cell Phone Repair in Gardendale involved the same phone. This time it randomly stopped charging. I thought it was my charger so I tried two more chargers at home with no luck, so this time I went STRAIGHT to Total Cell Phone Repair. I spoke with Keeton, I hope I am spelling his name correctly, and he told me he would take a look at it and believed it was possibly the charging port in the phone. He told me to check back three days later (how long it would take to get the part) so I did. Keeton informed me it wasn’t the port, or the battery, and that he was going to “work on it some more”. The next day I find out he has talked to my carrier on my behalf and arranged for me to receive a new phone with only the cost he originally stated for the charging port. This is an amazing price given the amount of time and resources in which Keeton invested, he actually drove to speak with my carrier in person to negotiate for my phone, as well as the fact that this phone would cost me several hundred dollars to replace myself and also in the process saving me the stress and headache of trying to talk to those corporate big-wigs myself.Anyway, I should be receiving my new phone tomorrow (2016-06-14) or the following day at which time I am gladly going to pay for services rendered as well as to shake this man’s hand. I recommend everyone to visit these guys if you have cell phone problems because this business truly puts the CUSTOMER FIRST, a value that is so commonly overlooked in business these days.

Fantástic ; 5 stars! I wouldnt go anywhere else!

My go to guys! We bring all of our phones here and will keep coming back. They have brought ours back from the dead more than once. I wont go anywhere else.

I spent hours trying to get back into my accounts, and they got me back up and running in no time. I highly recommend!

I have purchased a phone here and had mine repaired. They really know their stuff and are willing to stay late to get the job done.