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Japanese Auto Care
19316 Woodfield Rd, Gaithersburg, MD 20882, United States
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Japanese Auto Care
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Mi
Review №1

Came in looking for service hoping to get honesty and transparency however I feel this shop did not provide excellent customer service. Looked to get complete140k service tune came in with my own set of plugs told him I did and honestly I dont know if he used his or the ones I brought in (didnt even bother to tell me) who knows I could have returned my plugs if plugs were included for the tune up package he did of change engine oil ( didnt ask me if when I changed them which I just did 1k ago fresh royal purple hps and filter) air filter, trans fluid flush, coolant flush, ps fluid flush, cabin air filter, brake fluid 580 replace both rear pads and replace bad caliper and bleed 510 when asked about what kind of oil and pad he used low tonely so I could barely hear and understand with his accent, he said some racing oil brand called chem 2 and alcuposite pads (which he said were better than mine) i googled and did not find anything of those makes.. Also asked for alignment which I thought he said hed do never did, I think he mentioned my sideskirts were in the way? also when mentioned the coupon from his website he simply says I already gave discount. Total spent 1,106.35 Just wish he was more pleasant I was hopeful it would be a good experience but he just didnt seem like he cared about me.. if this is ok please follow up. *update car steering shakes like crazy now after his brake job, had blown piston and and replaced with new and blown ones didnt shake like that what is going on?? also I brought in caliper to replace them and he said they were not the right part but I didnt get that back, did he scrap it or keep it I dont know.. bad experience. *Update took my car to another mechanic and was told I got over charged. Dishonest mechanic who will prey upon people. Theif/crook* went from 2 stars to 1.

Ge
Review №2

I greatly appreciate the quality of work that Japanese AutoCare has provided to me over the last year. They are very professional and honest with pricing and the work holds up! Last year my fuel line ripped in my car and I contacted Japanese Auto care on short notice and they helped me repair my fuel line. It has been one year now, and the work they did still holds up. I highly recommend Japanese Auto Care for any and all services relating to automobiles.

Ra
Review №3

Ive been taking my KIA here ever since my 100,000 mile warrenty expired from the car manufacturer. So far no issues.

Do
Review №4

Very quick. Work was completed with exactly what I asked for.

br
Review №5

I had the 60k service done on my 2014 Lexus GS 350 and had a very pleasant experience. Im very appreciative of their excellent customer service. No more dealer for me!

Am
Review №6

Ive been getting my cars serviced here for many years. Always use factory manufactured parts. The owner and mechanics are excellent diagnosticians and extremely trustworthy! The prices for service are extremely reasonable and fair. Wouldnt even consider ever going to a dealer after going here! Make your own comparisons. Definitely worth their weight in gold!

Jo
Review №7

Have been using this auto maintenance service for more than 20 years and I trust Myong to always do an excellent job at a very fair price. The only downside is that he works only on Japanese-made cars. Id love to bring him my BMW as well! You cant go wrong here.

Mo
Review №8

The owner and mechanics are very honest. Definitely makes you feel like they have your best interest at heart.

Ph
Review №9

Reliable and have been going to them for years. I have had my car for 13 years and it is still running smoothly. I have not had any issues with my car.

Ta
Review №10

I started going to this place last year after having so many issues with other shops overcharging me for subpar work. Frustrated I decided to look for a place that specializes in Japanese cars. I am so glad that I did and I will never go anywhere else. They are honest and straightforward. They do quality work and have reasonable prices.

De
Review №11

Very honest owner. Ive been using them for many years because they always take care of my need instead of trying to sell me something I dont need

St
Review №12

I have taken all of my cars to Japanese Auto Care for 13 years! They are the best, ethical and knowledgeable mechanics ever!

te
Review №13

Their honesty is what bring people back to this shop. Way to go Mr. Shin and associate!

Ma
Review №14

Cant go wrong! Honest and excellent service.

Da
Review №15

We have taken our Honda CRV as well as our Toyota to Mr. Shins service since 2001 and highly recommend it, especially for Hondas. He is honest, dependable and prices are very reasonable. The CRV is over 10 years old and has over $140K miles, and he has helped keep it running like a top.

Ji
Review №16

First class mechanic thats honest about your car!

Ke
Review №17

Only place I take my car

Information
6 Photos
17 Comments
4.8 Rating
  • Address:19316 Woodfield Rd, Gaithersburg, MD 20882, United States
  • Site:http://japaneseautocare.biz/
  • Phone:+1 301-977-8747
Categories
  • Auto repair shop
  • Auto machine shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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