Takes far too long for a simple oil change and tire rotation, an hour and a half, with an appointment?

Brought my Santa Fe in as part of free schedule maintenance (oil change, tire rotation, inspections) and got out in 1.5 hours. Folks were very friendly and no hassle at all. Thanks Fitzgerald.

Brandon service was awesome. He made sure my car got the attention needed and everything just went smoothly!!Now thats the customer service we want

I love Fitzgeralds Hyundai service in Gaithersburg. They are the best. Polite, efficient, and they really take good care of me and my vehicle.

There was a new person behind the desk who clearly did not know what he was doing. Luckily others came over to help but my estimated 30 minute service lasted almost 2 hours and my car was no where to be seen. Hopefully he will.learn more before someone else gets him.

Shorted out battery and MFD in car while doing routine maintenance. Was going to le ty wife drive off the lot without notifying the MFD broke while in their possession (presumably hoping we wouldnt notice until we had left)

Great service and very professional

Very nice.

Service department is ghastly. I would rate it zero if I could.

I went in for a specific repair that I knew I needed and they said they needed to run a diagnostic($152) before fixing anything. I agreed but asked them to take care of the repair afterwards. They then said nothing was wrong with it and to come back when the car stopped working if I wanted my repair (where I’m sure I’d be charged another diagnostic fee). It’s a scam to require diagnostics for a repair then refuse to do the repair till the car is damaged enough to need more work on it. Don’t waste your time, go to an honest mechanic and save yourself the headache and money ( my repair ended up costing half their diagnostic fee).

The lady who received me very nice, she speaks well to the customer, its really that Im not yet my car but she was very reassuring.

Good courteous service. They have serviced my last 2 cars.

All good. Very nice

Excellent service josse segovia Excellent thank you very much