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Cotton On The Oaks
The Oaks Mall, 6455 W Newberry Rd, Gainesville, FL 32605, United States
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Cotton On The Oaks
Comments
Z
Review №1

I don’t really get the allure. Selection is small, staff is quiet, and the store just feels meh. Clothing is overpriced, until it hits the clearance rack. I would check this out in a pinch, but this definitely wouldn’t be my first choice for men’s clothes.

Jo
Review №2

Not a huge selection of stuff. Staff is very quiet. Not very inviting personality

Ke
Review №3

Just rude and argumentative. Sad since they charge for bags and give no services other than frustrated sales people. Never again!!

Pr
Review №4

I love this place great customer service great clothes selection great price unfortunately they are not open

Wi
Review №5

Fake sales and bad customer service. We tried to buy 2 items from a small rack with a sign clearly advertising “2 for $30”. The cashier said that one of the items (a jacket) wasn’t included in that sale. I pointed out that it was on the rack with the sign, and the associate argued (quite rudely) that the jacket was just for “display”. I pointed out that there were multiple jackets across that rack, not just 1 “display” jacket, and the associate argued that the other jackets were also under the sale sign “because of the display jacket”. We went to H&M instead.Great clothes, just wish they honored their own sales and didn’t fight customers about them. 🙃

Ri
Review №6

Awesome customer service. All the employees there are ready and very will to assist you in what ever you may need. Very pleasant and polite staff

Ja
Review №7

The worst customer service I have ever dealt with They have no return policy stated then refused to exchange a brand new item “because it’s her store and she can choose what they do.” Then refused to give her name.. never need anything like it

So
Review №8

Walked in to store and staff was more concerned talking about (well one individual) about how everyone is quitting because of her and she didn’t necessarily have a pleasant face or attitude. Asked for something and got just a point in a general direction and continued to dramatize while folding shirts.

Ze
Review №9

Not polite (even some sort of racism)to their customers even he/she purchased something in it.

ci
Review №10

I liked it

Information
23 Photos
10 Comments
3.5 Rating
  • Address:The Oaks Mall, 6455 W Newberry Rd, Gainesville, FL 32605, United States
  • Site:http://cottonon.com/US
  • Phone:+1 352-332-6660
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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