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Advance Auto Parts
2830 NW 13th St, Gainesville, FL 32609, United States
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Advance Auto Parts
Comments
La
Review №1

Very helpful and put on my wiper blades for me. They look up your vehicle to make sure you buy the right thing. Good recommendation too. He found better blades than RainX on sale too. Im a satisfied customer.

th
Review №2

Was looking for a specific part and Tim told me that I needed a part number. I explained what the part was and asked to just check if he could find it. Took a great deal of coaxing to get him to check and he gave me additude about it. He could not find the part with my limited information, which is fine. Frustrated with my own situation I left. Tim followed me outside trying to defend himself (from what I do not know) and proceeded to tell me that I was trying to force him into something while raising his voice. Then stormed inside. Think I go with nappa or oReillys from now on.

Pa
Review №3

3 Employees and another customer other than myself and not a mask in sight on any of them, you should probably take down your statement that employees wear masks because this is the 2nd time I’ve been in there and seen all the employees not wearing a mask. This is unacceptable and I will not be shopping with Advanced anymore because of this. Obviously the response on the last review stating the staff was not wearing masks did not change anything....

He
Review №4

Helpful staff and good low prices

An
Review №5

Prices are good for auto parts. Good selection.

Ju
Review №6

Went in today, three employees and two customers and no masks. I left and went to Autozone down the street. The employees at Autozone were quick, efficient and masked. I’ll continue to take my business there.

Mr
Review №7

I went with a family member looking for a car battery. The battery needed was not in stock so we left. The staff is very helpful

Ja
Review №8

Great people

M
Review №9

Ask for mark or jon

Ma
Review №10

Went in and asked about a bolt that I had for a Hyundai, with the bolt in hand. Was told that I cant get one with a washer. Rather than tell me the asile with the bolts, the counterman took me to find just the right one. I knew i was in trouble when he asked me if the car was a domestic. He then tried out several SAE bolts before checking the metrics, every metric, even the ones that were way too tiny. Then, I saw the flat washers and lock washers on the shelf next to the bolts. I though that it was all good, then I went to check out.He wanted my phone number and email address. I said no thank you. He said its for returns, I said, I dont get a receipt? He said that people bring in all kinda of stuff that they didnt buy there. I said even with a reciept? The, I am assuming, manager said, well then its your responsibility to keep up with the reciept. Um, Im an adult, I think I can deal with that. I told him that will be fine. He then said its not like we keep your information. Um, then how do you pull it for a return. Back to the counterman, you got 2 boxes of washers. Yes, lock and flat washers, thats how it works.I will continue to use OReillys from now on.

Al
Review №11

Usually have helpful and fairly knowledgeable employees that can save you money instead of taking your car to a shop.

An
Review №12

Went with my dad to get a battery for his vehicle. Employees were helpful and knowledgeable. Didnt have an unexpectedly needed part, but overall a good experience.

Te
Review №13

It is now 8:44 am and this store is still not open when it’s says it opens at 8:30 who is running this store the guy who is obviously suppose to open the store drove in when I did at 8:34 and still has not opened the store

De
Review №14

Helpful place. Great staff.

Cy
Review №15

This is the second time I swing by and they dont have what I need ( they only carry one make of the product. :-| Went to Auto Zone and they had about 8 different types of the product I needed to pick from. Wont be returning, my fault for doing it twice.

Ry
Review №16

Helpful, knowledgeable staff no matter who Ive talked to or what Im needing parts for (truck, motorcycle, etc).

De
Review №17

Great place

Ma
Review №18

I need parts for my 1994 Ford. They didnt have it in stock but they get it for me the next day by 9 a.m. which helped me a lot. I appreciate that. They were very helpful.

Ri
Review №19

Blows AutoZone out the window

St
Review №20

Needed a oil canister wrench, but this store didnt have it. They did tell me another store carried it, so they were helpful on that point! Friendly service!

Jo
Review №21

Always helpful. Very knowledgeable. A pleasure to work with. Tim and Kevin are great!

Co
Review №22

Great and friendly service. Loved the care I was given. Thanks again!

Pa
Review №23

MR EDDIE IS BY FAR THE BEST REPRESENTIVE EVER HE ALWAYS GOES THE EXTRA MILE FOR HIS CUSTOMERS, VERY PROFESSIONAL..MAKES YOU FEEL VERY WELCOME. AFTER THAT BUY HIM SOME LUNCH LOL

Jo
Review №24

Everything that you need for your car!

Ty
Review №25

Very kind older gentleman employee changed my battery in the freezing cold shortly before closing. he was very hospitable and talked me and my parents through our options before we ultimately just got the new battery. he didnt try to upsell or offer us anything were werent looking for.

To
Review №26

I bought what I thought was black spray paint to work on a project, when I sprayed it, it was brown and then realized it was for spraying underneath your car. I had thrown the receipt away, figuring I didnt need it. I tried to return it after the refund policy, and they wouldnt give me store credit or do anything for me. It was only a $5 item and I knew that telling them I bought it over a month ago (I work 2 jobs and go to school, so I cant always fit every little thing in my schedule) would mean itd be left to their discretion, but he was very short-sighted. I left the can there stating that I literally dont need it and just bought it by mistake and if they wanted to re-sell it. He took it and said Sure and said I cant do anything for you. Ill be going to Auto Zone from now on, which is right on the same street. Why? Because sales is not about the couple bucks you can get off a customer on a technicality, its about cultivating relationships with your customer to create long-term gains on both sides. I hope Advanced Auto enjoys the $3 profit from a $5 item, they wont be getting any more of this persons cash.

Ti
Review №27

Clean store, helpful staff, reasonable prices. Some of the employees could be more knowledgeable, and less condescending. Overall, a good place to get parts.

Ke
Review №28

Good service had what i needed

Al
Review №29

I needed a new battery for my car, the young man came out and installed it for me. I am so grateful to this store for doing that.

Wi
Review №30

Great customer service.

Mi
Review №31

Service at auto advance is good workers are great at assistant you and what you need Eddie did a good job

Bi
Review №32

The service is excellentAnd the prices are expensive

Ra
Review №33

Everyone is always helpful and attentive when I go there. The service is super quick and Im always in and out with whatever I need. Thanks!

D
Review №34

Ordered on line to pick up..in and out in minutes...staf was great

Sp
Review №35

Clean facility nice staff but honestly nowhere near as knowledgeable as OReillys staff

Ne
Review №36

Did not have the part I needed. With that said, they went above and beyond to try and accommodate me.

bo
Review №37

Always have what I need. Staff is always friendly and helpful as well as knowledgeable about car stuff.

Am
Review №38

Went here to get a fuse. We got smart comments and the guy helped someone on the phone before us. We asked for the fuse back and left. How do you put off an actual customer that is in your store to help someone on the phone.

Ma
Review №39

Good, counter help was very sweet and put on my wipers in a very experienced fashion

Gr
Review №40

It is the best auto parts dealership Ive ever dealt with the manager mr. Kelly was awesome

Ja
Review №41

A little slow, but helpful staff when you ask for help.

fa
Review №42

Great staff Tyler and Vee took there time and assisted me with everything. Best customer service ever.

Sh
Review №43

Always helpful and friendly

is
Review №44

Had what I needed

Em
Review №45

The manager at this store (Tim) is rude and not helpful. He wouldn’t honor a warranty on a part my husband bought, and made him stand around for 15 minutes. After 15 minutes, Tim “made up his mind,” and sent him on his way with no help. My husband went to another location and they took care of it in 5 minutes.

Lo
Review №46

Very cordial and always got what you need

Jo
Review №47

They get you the parts you need quickly and are friendly and competent. Good place to get help advice as well!

Sh
Review №48

Nice staff greeted me as i entered the store

Pa
Review №49

Has a decent selection on common parts and turn around is pretty fast for special order items. Cheaper than Napa on certain things.

Ja
Review №50

If they dont got they get it

Do
Review №51

I always get good service/help at this store. They put the battery in your car for you.

Ty
Review №52

I always get good service here.

Ja
Review №53

Very helpful and polite employees. Will definitely be back!

St
Review №54

Friendly and knowledgeable employees, everything I need is always in stock, and items can be ordered online and available for pickup in 30 minutes. I no longer live near this store, but I gladly drive past a few others to continue to shop here.

I
Review №55

Associate really helped me out. Thanks!

Jo
Review №56

If only they were all as good as Lona

Di
Review №57

Came in New Years morning for a new battery. The staff was polite, professional, and super efficient.

Al
Review №58

The staff here are incredibly friendly and helpful

ro
Review №59

Typical for advance. He seemed interested in only selling me a high dollar product and seemed to conveniently not hear my question about a cheaper way.

Br
Review №60

Tested my car. Great price.

se
Review №61

NEVER have what I need in stock!! 93 f150. Common vehicle, but no parts in stock!

Ma
Review №62

Courteous, helpful staff.

Da
Review №63

Friendly knowledgeable staff.

Te
Review №64

Has everything you need at a price you can afford

Ca
Review №65

Better than autozone.

Ro
Review №66

Great place to get Auto parts

He
Review №67

The only in Alachua!!

Ma
Review №68

These folks always help me out.

Mi
Review №69

This is where I buy my windshield whispers blades

Jo
Review №70

Very helpful

Ty
Review №71

Very knowledgeable people

Th
Review №72

Enjoyed

OJ
Review №73

Helpful as usual

St
Review №74

Good service

Da
Review №75

Very helpful

Ji
Review №76

Average for auto parts warehouse store.

Sh
Review №77

Good service

Ch
Review №78

Friendly service

Sc
Review №79

Helpful staff

Da
Review №80

Very helpful

Ru
Review №81

Free battery change

Al
Review №82

Friendly staff

Ri
Review №83

Good treatment and speed in the service

je
Review №84

Rude rude rude

Information
23 Photos
84 Comments
4.3 Rating
  • Address:2830 NW 13th St, Gainesville, FL 32609, United States
  • Site:https://stores.advanceautoparts.com/fl/gainesville/2830-nw-13th-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 352-371-3083
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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