I had a great experience at this place but only because of the salesman that attended to me. As a first time car financier, Mike the salesman was very helpful and patient. He put me through the process of understanding how financing works and the option that would be good for me. Unfortunately during bargaining, one of the sales manager Ryan came in and ruined this experience by telling me that I would never get a car that I like because I’m a first time financier. Ryan was so rude and almost walked us out of the dealership when we asked to see more car options to help us make a good decision. Mike had to come in the second time to explain everything better and I got my lovely Toyota Corolla. Please don’t ever ask to see Ryan at this delearship, he’ll make your shopping experience hell.

The new manager Grant is excellent! He took time to give courtesy calls to update me with the status of my car. Very professional and knowledgeable! The work done on my car under his care was great...so far, so good. Staff were helpful. Thank you!

My experience yesterday was awful. I called Tuesday to make an appointment for Wednesday and was told the afternoon was wide open. I set an appointment for 1:00 PM. I arrived on time and was taken to see a service adviser who asked what I needed to be done. Just needed an oil change, tire rotation and air filter change. I reported a possible tire leak in the right rear tire and a light problem with the driver’s side visor. I was told by the service advisor he would need an hour and a half. I told him fine I would be waiting. After an hour and a half he called me up to tell me the technician found a small nail so the tire had to be patched. He then said they advised changing out two filters and wanted to add new wiper blades, an alignment and balance. He also said the visor issue would be a warranty item through Lexus. I told him to fix the tire and replace the filters and the wipers if he had the correct ones in stock. After 3 hours I went back to check the status and he said let him go back and check. After about 15 minutes he came back and said the car was ready to go. When I saw the invoice there were no charges for any filters. When I questioned why that had not been done he said I never gave him the go ahead. I came in for a service that included changing the cabin air filter. I was so frustrated at that point I just wanted to leave and not argue.I have been to this Toyota dealership many times for service on both my and my wife’s Lexus vehicles. Except for this experience they have all been very positive experiences.It seems that Service Advisers change on a regular basis because each time there is a different one and the ones I have had are no longer there.I have left two messages for the Service Manager to call me to discuss my issues and to this point no calls!!

Been doing business with Shad in service for about five years now- ALWAYS top notch! Shad takes the best care of my vehicles, always looks out for my best interest, and goes above and beyond every time to be accommodating. Couldnt recommend Shad enough! Thank you so much for all you do, Shad!!

Eric Zamora was such a pleasure to work with, he really made my day. My husband and I was glad to encounter such a lovely man. I hope we made your day enjoyable too. Stay as you are, cause you get more bees with honey. Thanks again!!

Great place, good sales people... Dabari really took care of us! Highly recommended!

Maya was phenomenal!!! We went to another dealership, was very displeased, called on our way, she called before we got there to see if we had any questions she could get answers for before we got there. Got there at 7:45 and they closed at 8, and each time I apologized, she was soooo nice, professional, and was pleased to stay to help! We had our 3 year old with us, she was so patient with her and quick! The sales manager and the finance guy we dealt with we’re both very professional. We didn’t get out of there until after 9, Maya still wanted to get a picture, and wasn’t in a hurry to get out, made sure we didn’t have any questions and even called the next day to make sure we didn’t have any questions on the vehicle!!!!! I can’t say enough good things about the professionalism and kindness of this team here!

Great service. It was very quick. My service advisor Stephanie was knowledgeable and her estimated service time was right on time. This was my first time at this dealership and I will definitely return for future service needs.

We just bought the first 2022 Corolla Cross sold by Gatorland Toyota. Nicholas Lapuma was our salesman and he kept us up to date and informed when the car was coming in. When we came to pick it up, he was very knowledgeable about the car and its technology. Overall it was a very pleasant experience and when its time to buy a new Tacoma, we will certainly call Nicholas.Webb and Jean Nichols.

Napier family new used van and we love it! Thank you Gatorland Toyota Dabari was amazing and so helpful! 🥰💞💖

I’ve used Gatorland Toyota twice now and Ian has been nothing short of phenomenal. He does great with getting you checked-in & making sound recommendations. The overall Toyota team makes sure you’re in and out— effective & efficient!! 5-star recommendation

I went in because my check engine light came on. I previously had went to Jerry’s automotive and had a oil change and tire rotation done. When I left Jerry’s my check engine light came on, plus it showed that my vehicle stability control was out of whack, Jerry’s had also replaced air filter. Before I got to Gatorland Toyota my car had cut off 3 times. I was told that a aftermarket air filter had been put on my car and they had broken the air hose, Gatorland Toyota diagnosed and fixed my car!! So I’m very pleased will be coming back for all my repair work. Thanks.

First and last time that I will visit this place for a service maintenance.They tried to charge me $5000 in repairs, which is worth more than half of my car value. I went to another Toyota dealership where my parents lived and inspection found nothing wrong.Either they misdiagnose badly or they are greedy. Doesn’t matter because it left a bad taste in my mouth.

The service was great. Nancy Voss was amazing!She rolled out the red carpet treatment and had my car repaired and serviced within 24 hours.

Went to gatorland Toyota for a 30,000 miles tune up. It was done timely and price was fair. Staff pleasant and knowledgeable.

Gatorland Toyota is always my go to place for service. They are very customer friendly and explain any repairs needed. Their prices are reasonable.

To my surprise this dealership was not worried or focused on money but rather what we needed and our experience. Within a few minutes we were test driving a car and in about 30 minutes we bought the car. Dabaris was amazing!! He even stayed late to ensure we were well taken care of. So glad not to have to deal with the typical sales car person!!!

This was my first time buying a vehicle on my own and Gatorland Toyota made it such a stress free and easy situation. Buck is amazing gentleman and helped me find the RAV4 I was looking for and went above and beyond to help me drive away with it. From here on out if I need a new vehicle I’m coming to Gatorland Toyota for the amazing customer service and stress free environment.

I purchased a car from Gatorland Toyota, and from start to finish it was the most seamless and easy experience.This was my first car purchase and my salesman Dabari Destine was extremely kind and patient and answered every question that I had. He worked with me throughout the entire process and kept me in the loop regarding the arrival of my car and made sure that I was getting all the accessories and other details that I wanted.I would highly recommend purchasing from here not only for the great car, but for the the people as well!

Absolutely one of the best car service experiences! Stephanie was so pleasant to deal with and she was quick to understand my need to be out of service quickly. I actually brought in my new Lexus for something and Gatorland Toyota handled it perfectly, professionally & quickly. I would recommend this dealership to anyone looking for a no hassle experience. Something wonderful to have in this day !

My overall experience at Toyota this time was excellent as the assistant manager, Ian Roberts, assisted me all along the process to repair my car and get back on the road. Thanks

Took in first service they did tire rotation and went ahead with my oil change even tho I had a couple thousand miles before it was due. They washed my car and also was able to reset my car so everytime I started it, it wasnt saying communication module failed. It was really annoying.

I guess I’m like most people that dreaded the car shopping experience but I have to say, gator land Toyota was amazing. My sales person was Kyle, made the whole process so easy so seamless I got there at 11:30 and I left at 2:30 with my new car thank you so much!

Upon arrival as a walk in, I was immediately paired with Iliana Mullins. She listened to what I had recently done and my concerns. I had her and the service team look into the alignment of my 4runner. Within an our she had a service reccomendation and I was able to tell her what I wanted to proceed with at that time. Within another hour and a half my vehicle was finished. I look forward to proceeding with the rest of her teams reccomendations as funds allow. Very impressed with the speed and efficiency of your operation and most notably Iliana.

My sales associate Mark and the financing team did an outstanding job getting me approved for my first car when I thought I wouldnt. Everyone was friendly, the only complaint I have is that when you drive a vehicle off the lot everything should be checked and I mean everything before it gets driven off the lot.

My car’s check engine light came on & it had low power. The service tech I called said to come right in & they would work me in without an appointment. Iliana was VERY helpful- got my car right in & made sure the repairs were completed & I was out the door before my next appointment. Thank you!!

When I walked in the associates were not welcoming and friendly. No one said hello. The receptionist who checked me in looked like she was having a rough day and it was only 10:00 in the morning. I sat there for 30 mins before the receptionist came to tell me they didn’t have the product they ordered for me. She was gonna let me walk out the door until I told her that I spoke with someone and he told me he had ordered it. She checked and found it under another name or number. My point is there was no urgency for customer satisfaction. If she was as quick to rectify the situation as she was to walk me out the door, I wouldn’t have been uneasy or upset. Didn’t like the feel of the place!!

First time there. And probably the last.. Price above average. Service delayed for the cost. Got a call two days later from them wanting to buy my car. Who does that? They were really not interested in giving me any help especially during these tough times after I complained about the cost of their services several times. But they wanted my car. Seriously? The conversation ended with I hope nothing else bad happens to your car which felt a little threatening. Gatorland has a lot of soul searching work to do. 🙏🏼 peace out from Gods hood.

Wife and I came in looking for a Corolla hatchback. We worked with both Levy and then Dayton, they were personable and friendly. At the end of the day we didn’t buy the car, but the experience I had at this dealership was much better than other places I’ve been to in the past - I would say Gatorland is how a dealership should be run. Dayton showed great respect even after I told him we were passing on the car. For the experience alone I’d recommend this place!

Very poor customer service all around. For them to be one of the top dealerships in town seems like they truly dont care even though weve bought the last 4 vehicles from them!

I have nothing but good things to say about Gatorland Toyota and my sales rep Buck after my recent lease of a 2020 Tacoma. I live in West Palm Beach and the dealers down here just wanted to play slight of hand with pricing and inventory. I was able to negotiate a fair price with Buck and had a deposit to hold the truck all within a few hours! I drove up to get the Tacoma a few days later and was in and out of the showroom within an hour or two. I didn’t buy this way because of Covid but if you are concerned they for sure can make this painless, fair, and safe.

Congratulations to Eric Zamora. He was our sales person who had been there for 3 days, and we were his first sale. He did a great job. I would recommend going to him to my friends and family for a vehicle.

Superb professionalism, very friendly staff and bright, spacious office.Big thumb up for Russ,Justin and sales manager Ryan. We are so happy with Russs patient and technical help after the deal is done.

I was able to pull in without an appointment and had quite a few cars in front of me. To my surprise I was in an out of there QUICKLY considering I had to have quite a bit done to my SUV. The facility is ALWAYS clean and the customer service is superb. I love Gatorland!

Excellent experience with extremely polite staff. Very professional. Services were completed in a timely manner.

What a great day. Found what I was looking for & had a fantastic salesman to work with me. Thank you Mark, and thanks to all the staff at Gatorland Toyota that helped me in accomplishing my task today. I love my 2015 Nissan Pathfinder. Shes so nice & just what I need... lol, Im a happy gal!!

They were amazing! I truly thought my car had no near solution but by the next day I was on my way again plus they provided complimentary Uber and that was a big plus.Thank you so much to all the team :)

I would never go anywhere else. Ian in the service department is the best!! Takes great care of me and my Toyota!!

Very disappointed. I went for service to obtain a new battery for my 2017 Highlander. The service technician strongly suggested I opt for the lifetime battery which I did. Afterwards, I received no specific paperwork as proof of warranty on the lifetime battery. All I got was information on my receipt explaining I have to go to a part protection website to obtain retrieve. The website does not work whatsoever! When I enter last six of VIN and last name, I’m taken to a page that does not work. VERY AGGRAVATING!!

Hey I drove up to Gainesville to look at a Toyota 4Runner and I really like the vehicle they advertised it for 33,6 00 and I really felt high pressure from the sales staff anyhow before I could make a deal with them they brought the price up to 39,600. If you advertise not 39 anyhow I would never buy a vehicle there now after that it is a difficult time to buy its not really a good time to buy but that was just being dishonest and they were seriously taking advantage of me anyhow be prepared if you go there they will strong arm you and high pressure sell you.

Great customer service. Nancy was very nice. However, cost of services extremely high. After over $1,500 in services, cannot feel very happy and satisfied.

Very easy to use with the texting option. Hours are convenient. Night drop is handy. Friendly service. I spent quite a bit on my 2007 Yaris but it needed the attention. It feels like new and Im happy with the decision.

Wonderful dealership and experience. Worked with Michael Barton in Sales and I HIGHLY recommend working with him. Came in to just check out some cars with 0 intentions of leaving with a car. After finding one that we loved, Michael was able to work us up a deal in minutes! It was exactly what we were looking for and he was completely transparent throughout the whole process. Michael is charismatic and cares about his community and will make sure you leave happy and fulfilled.

The sales associate Troy Davis was awesome. He was prompt in communicating before the purchase and when I arrived he was patient, pleasant and knowledgeable. He gave great customer service. I don’t give an overall five stars because the finance associate, Kyle Strong was not courteous. He made the process tense and I didn’t feel free to ask questions. He had poor customer service. Overall the service was good because of Troy.

Brought my Corolla in for a safety recall. Though I had scheduled an appointment, I was told when I arrived that they would need to keep my vehicle overnight because they were extra busy. The next morning, they contacted me with a laundry list of urgent repairs my car needed, and quoted $2,200. I politely declined. When I went to pick up the car, the tech told me whoever was servicing my car was doing a very poor job and letting me drive my car in a dangerous condition... My car had been serviced just a few weeks earlier AT GATORLAND! Took my car directly to another technician in Gainesville and they told me it was 100% safe to drive as is. Their only recommendation was changing the windshield wiper blades. I wont be trusting Gatorland with my vehicle again.

Nick is an extremely knowledgeable car salesman and you would not go wrong buying from him. Hes very honest and will be an excellent person to buy from. Super friendly and down to earth.Bought my 2021 Corolla from Nick and could not be happier.

I cannot reach to their Finance department after making my purchase! This include my questions about vehicle title, services and insurance I purchased initially. If I were you, call for their finance department to see if you are gonna be connected and talk to a financial advisor and then consider purchasing through financing.

I always have a good experience when I come in for service

First I will say that both the Kyles that helped me (sales and financing) were 5 stars. The 3 star review is for the dealership itself. Next car purchase I will be looking elsewhere. I understand there is a vehicle shortage and when you need a car in this environment you are at a disadvantage. However I have purchased several cars from Gatorland and will be buying more in the future (for business and personal use). They really low balled me on my trade in and took advantage of my need for a vehicle. Yes that is how the game is played. But they have no loyalty as a returning customer - (multiple vehicles in the past few years) I was disappointed they did not work with me more than they did.Kyle and Kyle were helpful and friendly and a highlight.

Eric helped me with buying a truck this past week and I was really happy with the overall experience. He and the dealership are highly recommended.

Everything was as it should be. Easy reservation system. Service took one hr as promised. No upsells. They washed the car too.

Reasons why I appreciate Gatorland Toyota: scheduling an appointment is a breeze and they have Saturday and Sunday hours.Illiana in the Service Dept. is one of the busiest, most efficient, and level-headed persons in that line of work.I always ask for her from the first time I scheduled with her. With all sorts of customers, many in a hurry, she takes her time with them, listens carefully, and makes sure the tickets get written accurately to get the job done.The waiting area is quiet if you have to wait or like people-watching: tables for doing paper or laptop work, comfy seating, free coffee, tea, or hot chocolate available. Plus free Uber to wherever you need/want to go.And they don’t just service Toyotas! So, if you’ve never been, check them out!

I worked personally with my guy Arnoldo any car questions or service questions he’s my go to man to work with. He was patient with me and we discussed truck health and talked about life. He is the best car professional I ever talked to. And Raul is a absolute professional and I am happy he worked on my car I will definitely be back for those two gentlemen for making my process so easy! 5 star service every time I come.

Quality customer service is not present during the time I was there. The service department does not seem to have any patience for their customers. Ironically, they even put out a book regarding having patience. However, all the staff members just came off rude. None of them smile even though they dont even have a mask on.

Josh was great. Great customer service and I felt like my business mattered.

Mike was a big help Im deciding between trim models for my new Tacoma. He was great to talk to and just a really nice guy, even gave me extra on my trade to help with my monthly payment. I also wanna give a shout out to Tim who worked with Mike to get us a good deal with our financing.

Although the body work they completed was excellent and the paint match was perfect, there were several things they broke or ripped inside my vehicle which was annoying and frustrating. I’m having to take my car in again to see if they will fix the things the damaged.

My service advisor was Joshua. He was very nice. I came in for a warranty tire rotation, oil change and vehicle checkup. The cost for this was nothing.My dash light showed a tire issue. Apparently there was a nail that was in the sidewall, so I needed a new tire. Tire price was $201.25. With labor, parts, and fees, the tire price was $222.47. After shop supplies of $15.69 and tax of $16.06 were added, my tire price was then $254.22. Upon paying my bill, a 7 % additional charge was then added for more shop supplies or disposal. I ended up paying $261.85 for a $201.25 tire. That is a $60.60 charge added on for labor ($20) tax ($16.06), fees ($15.69) and more fees $7.63). I personally feel that some of these extra fee charges were excessive.In addition, I noticed when I got home that my new tire had no tire valve cover on it to match my other 3 silver custom valve covers I had on my vehicle when I brought it in. Joshua was nice enough to locate it for me, but I had to drive all the way back to retrieve something that should have been put back on my new tire in the first place. Also, I received zero information on the warranty for my new tire or the DOT card I usually get when I buy new tires from anywhere. All I have is my payment receipt from Toyota for my purchase. I feel that I should have been given some warranty/mileage information along with my purchase of a brand new tire.

Amazing job from everybody at Gatorland made my wife and Is experience a pleasure! Mark Derrico was an amazing sales person that didnt seem like a pushy sales person more of a buddy. Honest, down to earth and inviting personality while being informative and knowledgeable. In addition, Mike Means in Financing has the best personality! He was great to work with as well! And that digital signing desk computer is cool! Hands down, I would recommend anyone to buy here again!

They are the best did a wonderful job on my truck Mr. John kept my updated throughout the whole process. Couldnt have asked for better service.

We recently bought a car with the help of Dayton. We are so happy he was the one helping us from the beginning as we appreciated his honesty and the fact that he was not at all pushy in anything.. it was a pleasure working with him! If you ever consider buying a car from Toyota, I highly recommend him, he really was amazing !

Toyota is wonderful! I purchased my vehicle brand new in 2019 and apparently there was a recall on it. I was unaware of this, but the dealership reached out to me personally to let me know and then called to schedule an appointment to get it fixed. I also received an incredible car wash and detail while my car was there for only $20!! I was shocked at how good of a job they did on it. The technicians were polite and helpful!

So my old car was very very in need of replacing. I still owed on it and my credit is a little lower right now than its been in the past. I was POSITIVE I would not get enough for trade in and I wouldnt be approved for a vehicle. Welp, I was wrong. From start to finish Gatorland Toyota was pleasant, helpful, and kept me excited through my anxiety over the process. Long story short, I left in a brand new 2021 Toyota Corolla! It is literally the nicest thing Ive ever owned and I am elated. A huge thank you to the entire staff that helped me!

DO NOT PURCHASE EXTENDED WARRANTY OR ANY OTHER ADD-ONS! Purchased 2 Toyotas a few years ago. After moving out of the state and selling the vehicles, I have tried several times (too many to count) to speak to someone about getting a refund on extended warranties and service agreements. I was able to speak to someone only once and emailed him the required information, only to never hear from him or be able to contact him or anyone else in the finance department. In addition, when purchasing my truck, the finance person I originally dealt with made it seem that the interest rate is dependent on purchasing an extended warranty which is definitely not the case after reading the fine print. If anyone wants to test this, try to call the dealership and ask to speak to the finance dept. The call will go to voicemail and you will most likely not get a call back. Maybe the outcome would be different if I still lived there and could go into the dealership, but have to find solution over phone/email. Filing a complaint with the state as well since I cant get anyone from dealership to help.

Walked in for a routine maintenance service and left with a new car! I worked with Debari, who made me feel absolutely at home. He walked me through the process for my trade-in, helped me select the best vehicle within my budget without trying to sell me any unnecessary upgrades. Just honest and helpful. I highly recommend Gatorland Toyota and working with Debari. Best experience that I’ve had at a dealership buying a vehicle. I am a customer for life.

I can’t say enough about Arnaldo, my service associate. He always remembers my name and makes a point to go the extra mile for me. Today was a great example. My check engine light came on yesterday and he was able to fit me in within 24hrs. I took my car in expecting the worst. It turned out that the only issue was that I’d forgotten to close the gas cap! Not only did Arnaldo not charge me for his crew’s time, expertise and effort, he also didn’t bill for the Uber that took me home and brought me back. I’ve been to dozens of dealerships in the past, but Arnaldo and Gatorland WOW me to no end. GO GATORLAND!!!

I purchased a 2020 4Runner SR5 from Gatorland Toyota. Salesman Nick LaPuma and his manager Brent Biehl are outstanding to work with. They found me the exact vehicle I wanted and beat out 3 other FL Toyota Dealers and a national used car search over a several month period! I was so happy to buy local AND get the best deal and service. If you want to purchase a car and want to save yourself lots of time, effort, and research, just go start with Nick at Gatorland. You will be super happy you did!

Sadly this rating is based solely on the way Ive been treated since I paid out right for my vehicle. The guy who sold the vehicle, has since relocated but he offered excellent service something this dealership obviously has forgotten.I have been waiting for five weeks for my plate and instead of sending another temporary plate Ive gotten excuses and a complete lack of respect during phone conversations to inquire about it. All they had to do was send a temporary plate by mail and we wouldnt have to drive over 45 miles to pick one up in person with an expired temporary tag. We gave plenty of time to do so before this one expired but the dismissive attitude of the person in charge of this area was not helpful or reassuring at all. I cannot tell anyone where I purchased my vehicle from because they deserve better treatment. The customer service shouldnt end because the check clears. I may have bought from them again or recommended them to others.

They told me with full assurance they have 2021 Rav4s in stock but when I got there, an hour later, a different salesperson said they didnt have any in stock. So, I left and bought a Honda. A couple weeks later, they call me asking if I am still in the market and I told them what my experience was with them was like and the lady told me to have a good day and hung up. Not sure who, if anyone, is training these folks in customer service. Definitely never going to this dealership again.

Phenomenal customer service! It is so nice to walk into a place of business and be acknowledged and appreciated! Our experience with Troy was awesome and he was informative patient and professional. Great rates and even better customer service! Thank you Gatorland Toyota family! We WILL be back!

Drove up to get a price on an oil change since I kept getting the voicemail when I called. Price is better than what Jiffy Lube quoted. The wait was a bit long but I didn’t have an appointment so considering it really wasn’t too bad. Only complaint I have is when I was checking out I was told my car had been ran through the car wash when it definitely was not.

I had the pleasure of buying a car from Gatorland Toyota recently. From beginning to end the process was painless and efficient! My sales professional, Everette, was extremely knowledgeable and made sure I understood what I was buying. He helped me to weigh my options for the best outcome. The manager, Paul was equally as helpful with giving me great guidance. Without hesitation, I recommend purchasing from Gatorland!

John at Gatorland Toyota Collision Center was awesome! I brought my 2009 Toyota Corolla in for a new paint job. They got me a rental and had everything set up and in place so I didnt have to do much of anything. They were backed up because of employees being out, but John called weekly to give me updated and reports. They even changed my battery and windshield since they were bad! When I got the car back, it looked so good. I highly recommend this place.

Impressed with the service they provided! The staff is very sweet and friendly! Our sales person was Russ and he gave good service and we were happy that we made our purchase from this car center!

Beware of the dealership fees! I was shocked when the total was 5k more from the original price. About 1,000 in dealership fees(which is normal) and some other fee that the company has you include which is about 1,500 added to the car total. That’s about 2,500 Not including taxes and APR interest. This was for a used car with close to 100,000 miles. You might as well get a new car for the price. Just saying.

I looked far and wide for my new truck, and found it at Gatorland. Jordan was so incredibly helpful and attentive without being pushy like car sales professionals can be at times. He was incredibly knowledge and helped me pick the right truck. The pricing was also transparent, with no sketchy mysterious fees. They really took the time to explain everything. Would recommend.

Charles was a straight shooter, nice and personable. Although inventory was low he made the experience great.

General maintenance, all good, got in and out pretty quick.

Great customer service! Quick and easy services.

I had such a great experience with the service department at Gatorland Toyota. From my service advisor Brad to the wonderful mechanics who worked on my truck. They exceeded my expectations in all areas.I will be going back there for all my future service needs and will be recommending them to family and friends.

I purchased my Corolla today and I am so happy and excited. Maya was wonderful. The deal almost didnt happen and I had walked away. Maya called me five minutes later to come back. She had worked out everything. I appreciate Maya for making it happen. Keep up the great work.

Michael Means and Maddie were the best! I was welcomed with their warm and comforting personalities. I didnt feel rushed or like they were trying to get over on me. The best car buying experience Ive ever had. These two individuals are a great asset to your company and I love my new toyota. Thanks you two!

Just bought a Tundra and that was the best car buying experience I have ever had! The management team is amazing especially Ryan, Paul, Tim and Tyler! Wouldn’t go anywhere else to buy a vehicle. Officially a Toyota man for life!

Great customer service From Michael Barton and a wonderful deal too! And don’t forget about the service people!! They had my car up and running like new at a great price!!! Love this location and the people who work there!! 10/10

Gatorland Toyota contacted me immediately after I made an inquiry online. From first contact to delivery took about 2 weeks because the vehicle I wanted was not in their inventory. During that time, I worked with Dabari Destine and Ron Kiffer, and both were exceptional.On our first call, Dabari took the specifications for what I wanted and relayed them to the inventory manager to locate a vehicle. When I visited the dealership for the first time, Ron was fair and honest about exactly what was available and how much it would cost. I was never pressured to do anything I didnt want to do; the team simply informed me of my options and let me choose what I wanted.A week after signing a deal with Ron, my 2022 Corolla Hybrid arrived, and Ron called me as soon as it was unloaded from the truck. I worked with Jim in the finance department to sign all the necessary documents, and he shared information about additional services with me, then customized a package that met my needs.I had a fantastic experience with everyone at the dealership, and I highly recommend choosing Gatorland Toyota for your next vehicle purchase.

If you want to get the car you want and the payment you want, go talk to Mike. Knowledgeable, friendly, and personable. We walked in the door, told him what we were looking for in a vehicle, and he made it happen at the monthly payment that worked for us. The whole process was smooth and our paperwork was done fast. Can’t recommend Mike and the dealership enough.

Signed in at appointed time. They did requested service. Kept vehicle an extra day to evaluate intermittent problem but didn’t experience issue. Not sure they vacuumed at online forum, as suggested, documenting similar issue. Car was washed and vacuumed nicely. Polite personnel and clean area.

UPDATE 9 HOURS LATER: I took the General Manager at his word and reached out to him via the email address he provided in his response. I will keep you posted.UPDATE: 6/9/21... Sales manager reached out to me and satisfied my concerns. I am raising my rating of this dealership.

Car purchase was made over the internet via email/text. All was done securely including the credit application. They had the one vehicle I was after and I flew down from the North to Florida to get it. Mike Barton, the sales guy, picked me up art the local airport and took me to the dealership. All the paperwork was ready and the car was prepped to go. They have an electronic signing process so all your documents are paperless and are placed on a USB thumb drive. The finance guy was great and didnt try to upsell me on things I didnt really need. We went over the paperwork at a detail level I was comfortable with and then signed. Mike let me pick some goodies from their toy shop to go with the car and then they set the car up for me to drive it off the showroom floor! I hung around for a couple of hours (by choice) and spoke with a number of employees and the owner, Tim. All were knowledgable and helpful. They would have given me a tour of servicing but since I live 1300 miles North of the dealership, servicing will be the one thing that I dont get a chance to experience. This dealership is very open about their numbers, targets etc. with all that information on display so there is no mystery. I didnt experience any let me talk to my manager moments or numbers that they werent happy to explain especially since this was a very out of state purchase. Mike Barton was great. He worked with me over phone, email, text to dot every I and cross every T so that there was nothing left to chance when I arrived as there was no going back to get the right kind of ID or binder given the distance travelled. I would be very happy to work with him again. The car is great. 1300 miles later in two days and we are back home with no regrets, in fact things couldnt be better. Thanks Mike and Thanks Gatorland Toyota!

Buck was very nice and easy to work with. He was not pushy like a lot of salesmen I have dealt with over the years. The finance guy was super nice too!

They have a huge selection of awesome vehicles, both new and used. Dayton Shupak is incredibly easy to work with. Hes genuine and really cares about helping people. This is by far the best car dealership. First class service.

5 stars for Gatorland Toyota! Dan/Ryan and his team did an outstanding job of getting my Tacoma. Ive contacted 6 or 7 toyota dealerships about getting my exact specs. Some barely helped. Could maybe get me something close to what I wanted or just didnt make the effort to see if they can get it ordered for me.One dealership kept throwing me Tacomas that werent even close to my specs just so they can get me into the door insisting I should put some deposit down on some Tacoma. Way too aggressive and Super shady.I was losing hope with the researching process as just getting into a Tacoma was already difficult during this pandemic. Im glad theres at least one honest Toyota dealership in the state of Florida.Dan was nothing short of exceptional and the professionalism to explaining things up front, getting the ball rolling to finally getting my finance in place. Way too easy. We need more dealership that wants to help customers out without the b.s. marked up prices.An all around great communicator and let me know when my Tacoma was during the process of waiting for it.Just knowing how great the service is with Gatorland Toyota is and the fact Dan owns a Toyota I wouldnt mess with anyone else in Florida. Thanks man!-BUDDHA

Dan Maher helped us find exactly what we were looking for in a RAV-4! He helped explain all of the package options and what level of trim included which bells and whistles. He communicated thoroughly with us through the shipping process and explained everything with the chip shortage. We are so thrilled and highly recommend him!

BEWARE OF SHADY SALES TACTICS!!!We went to Gatorland to purchase a vehicle this past weekend.What a huge mistake and disappointment. We had an appointment to purchase a specific vehicle after they bombed it for the cigarette scent. Our sales person showed us the vehicle, we agreed to go inside and get the paper work together for purchase. Out of no where the sales person suggested a completely different unsolicited vehicle for us to view, to be courteous we agreed to see the vehicle, this took about 10 minutes max, we then went in to complete our sale for the vehicle we had gone in to purchase, while we were waiting to seal the deal the sales person came and said sorry the vehicle has been sold. Gatorland really did it this time, the dishonesty and senselessness of this was really evident.We were promised that a price we saw online would be honored which was lower than the price they were asking on the lot. It is quite evident what happened, we were distracted so they could make a higher profit by selling to someone else. There is no customer care here. Clearly Gatorland does not value its customers especially with the tables turned and the market being a sellers market.The sales person did not even ask us if we wanted to see something else. When I spoke with Sales Manager Ted G. He had no solutions, just Im sorry, I understand but you know its a first come first serve basis. Well, Ted we are aware of that, that is why we came to purchase the vehicle.Gatorland will not even have the pleasure of serving another vehicle of ours. This entire experience has left a very bad taste in my mouth.Save yourself and head on over to another Toyota dealer in the Ocala area for real customer care.

My advisor Stephanie is simply the BEST! Very knowledgeable, friendly, and professional! Her customer service is beyond amazing!

Very professional customer service. Oil change was quick and easy. Iliana, my service, rep was awesome and made me feel like I was a valued customer.

The maintenance and overall experience went well with one exception and that was that I found a new rattle upon starting the car that turned out to be a loose engine mount bolt. This kind of thing can happen at any shop, but its best to not have the customer find it.

I dont put reviews often because I dont want to affect business, but I think its important for this one since I paid for service that probably was not done.I read reviews from other customers that said service was said to be done but actually wasnt. It happened to me too. So be careful.Got a multipoint inspection just to see status of car. When it was time to pick up car, got handed the paper detailing status of car. Things that didnt get a mark was the oil level and the tire pressure. I asked if this were done since it wasnt marked on the form. They checked in on the mechanic and was told yes and was given the tire pressure and the oil level. Got told the oil level was ok as it was exactly at the low point mark, not below it.Guess what.. I checked it myself the before coming in a few daysback and it was at the higher mark. Checked it after the inspection. Right after. and it was at the high mark.And for tire pressure was told the mechanic put it at 36. And had 36/36 on all tires. Meaning it was at 36 when it was checked and got added air to be at 36. Does not make sense. Why tell me air was added so the tire pressure is now 36. When it was 36 to begin with!!!.This made me question if they even did the inspection at all. Worried me, if you cant even check the oil level and even at that not do it correctly then why would I trust all the other stuff.Took money for no service. Highly likely.Becareful!!.

Old school car sales malarkey. This industry needs to get rid of the costly middle man. Customers are too savvy today with online intel. I know they took advantage of me because of the post-pandemic supply chain disruptions. You, readers, should be wiser and save money when normalcy returns.

My husband and I just gut a 2019 Toyota Tandra from here and it was a pleasant expense . I was grateful I started with them first I save time and money by going to them first Thank you to the hole team for making it a will awesome experienceand a special thank to Dabari Destine