Joe has been the best sales person I have ever delt with, he has helped me and my wife get into brand new vehicles in the past week! Always an exciting moment getting a new car and if I ever get another car it will be from Joe and at Ronnie Watkins! Excellent service and team members!

Went in to get 4 new Michelin tire for my 2019 F350.They gave me the same deal as Sams Club, and made an appt.for service and tires for the following week.Showed up at 9:00 and was out before noon with all work complete.Had a nice area where I could work while waiting. Great people!!

I had a great service experience at the dealership. they were happy to give me a ride home. As soon as the parts came in they called me to bring my vehicle in. All repairs were done quickly and accurately. I have taken my vehicle in a few times and have had great service every time. I highly recommend you take your vehicle to Ronnie Watkins Ford.

Shawn was very polite and helpful in getting my problem corrected. He went out of his way to ensure a safety issue was corrected quickly and correctly.

Best experience shopping for a vehicle Ive EVER had! Jonathan Nichols was awesome at finding us the best vehicle and giving us a great deal! Very friendly and knowledgeable and made sure I know how to work all the vehicles features. Cant express how amazing this dealership is! Definitely worth the long drive out to Gadsden! And also thanks to Stoney Diggs for all his help!

Ronnie Watkins Ford gets five stars in every area! They make buying a new or used car very exciting and easy! They worked with us to keep our payment close to where we needed it! My husband loves the Corolla we bought from here! I bought a new Escape at the first of the month and am in love! My experience was the same! We will definitely be repeat customers! Thanks guys for making both purchases an awesome experience!

We have bought several vehicles from Ronnie Watkins and have always had great service! You can depend on these guys! Johnathan is awesome 😎 hes not your typical salesman he will go above and beyond to satisfy his customers! Thanks guys for EVERYTHING!! ☺️

As always, I am impressed by the level of care Steve and his team in the Quick Lane show me as a customer! I truly do feel like they they care about me as a customer, and I will certainly continue to bring my car to them for routine care!

Great vehicle, Great price! Juarus Rawls is great to do business with!

Steve Smith...Best customer service guy ever. Always polite. Always professional. Always has my best interest at the top of his to do list.

The auto repair was accomplished on time and at the estimated cost. The service writer was pleasant and knowledgeable. It was an expensive but necessary purchase.

I had been looking for a particular car, MINI Roadster, I found one that had everything I was looking for, I live in Tn so contacted the dealership and Chris contacted me letting me know they still had it on the lot. I let him know I had a set budget and he made it happen for me. Drove 3 hours down to the the dealership and it was much better than I expected it to be, pictures did not due it justice. Of course I purchased the car, it was a great experience and will definitely recommend them to anyone looking.

I went at the right time and did not have to wait long for my service to be completed. The only complaint I have is that no one talked to me about the results of the vehicle check-up. But they did give me the vehicle check-up sheet and I was able to see what maintenance would be required soon. Thanks.

Great customer service. Everyone was super nice. Brandon Johnson set down and spent plenty of time getting us in the vehicle that was best for us. He did everything possible to make sure we got exactly what we wanted.

If I could give this Truck 0 stars I would have! I bought this truck in December of 2020. I have since put 38,983 miles on it, so it doesnt qualify for the Ford buy back because of Alabama lemon laws (which is 2 years or 25,000 miles). I keep having the same issue, which is several trouble lights come on and put my truck into limp mode. I got my truck out of the shop for the 3rd time on September 24th, and on October 2 my truck started doing the same thing all over again. So on Monday the 4th which is today I put my truck back into the shop for the forth time. My job, along with the miles I drives allows me to buy a new vehicle every 2-3 years. This will be the last vehicle that I buy as a Ford and the last vehicle I buy from Ronnie Watkins Ford.

Shady and lack of communication. GM thought he would throw some big names around like I cared. Where I come from it’s first come first served. Again, lack of communication within the dealership. Not a big selection and you’re better off going through private owner on marketplace.

Great neighborhood service center, have been going here for the past 6 months and seems like Ive been going for much longer... very comfortable atmosphere and I feel like Im running into old friends, especially Shawn at the front desk. They are also helpful even when I call ahead to get information over the phone, thanks for making me want to come back!

Took my car into Ronnie Watkins Ford Quick Lane. When they remember your name it’s special. Pleasant experience.

Weve used Quick Lane for several years and have always been satisfied with our service. Steve is the most helpful and always friendly. We love doinf business with Ronnie Watkins Ford

The guys are very friendly and let me know everything I need to know about my truck.

Steve and his team at the Quick Lane ALWAYS do a great job. Not only is the work done well, but they always treat you like family. GREAT EXPERIENCE. I have never had a bad experience at Ronnie Watkins Ford.

We had our F-350 that had a code that needed checked. We were afraid that we were in for an expensive repair. The service department told us they checked it out and that it could actually go through four or five more codes before needing the repair. Thankful they didn’t jump on it before it was necessary

First class service department,,, they have always been very professional and treated me with respect,,, not just another number like some others do.here they make you feel like family..... THANKS

Our recent car purchase at Ronnie Watkins Ford was superb.Jonathan & Patrick were excellent.We whole heartedly endorse Watkins Ford and will shop there again for our next vehicle.

I was referred to Ronnie Watkins by a trusted mechanic. The front desk operator was very kind. The mechanic who worked on my car actually spoke to me about the service provided and a noticed potential problem. Very honest and effective.

Juarus is an amazing and talented salesman. He’s my go to guy for sure. Loving my platinum super duty. Even though on $80k truck I must say it’s everything I dreamed it would be and then some! Ronnie is so nice and friendly. He and his team are rockstars in my book. I’ve never enjoyed purchasing vehicles ever in my life until I started doing business with these guys years ago!

My salesman Joseph Fountain is awesome and goes above and beyond for us even two years after we have purchased our car but, my battery dying for absolutely no reason and then causing my transmission to need to be relearned definitely should have been covered. I feel like no matter what they will try not to cover anything under warranty and we bought the extended which is not cheap. Wru disappointed with the service department.

Great People and always friendlyand willing to help. The One Dealership In Gadsden I Can Goto for service and know I trust.

I have received excellent service every time I bring my Mercedes-Benz to Ronnie Watkins! I look forward to being a long time customer! Thanks for the great service and hospitality!

When I arrived at the Service Department, I was informed that they were extremely busy and it would probably be about an hour before my car was serviced. I was okay with waiting and enjoyed resting in the waiting area. I received the courteous and complete services that I requested.

The service department is awesome. They are always polite and very helpful with information. Shawn is great.

Always a great time at Ronnie Watkins Ford. Good people and a lot of cars and trucks. Nothing there I could fit into or liked. Going back next month.

I stopped by the Quick Lane to have the wheel alignment checked on my Explorer. It would veer left if the wheel was not tilted to the right.It was checked and adjusted. The repair person rode with me to test drive. He explained the problem and wanted to know if I felt the problem was solved. It was great! I was very satisfied. I always go to the Quick Lane to service my vehicle.

The dealership was very sensitive to my needs. They made it super easy to purchase my vehicle. I would definitely refer someone to Ronnie Watkins Ford. I look forward to being a lifelong customer. The salesman was very nice, and not pushy. I recommend Ronnie Watkins Ford.

Purchased a set of tires for my F150. The tires arrived as promised, and Steve notified me that the tires were in. My truck was up on the rack within twenty minutes of my arrival. I was driving off of the lot in a little over an hour. I have no complaints.

Service was taken care of in a very timely manner and did not take as long as they told me it was people were very polite and I will go back there for my service needs in the future

They was very nice and friendly. Got it done on time

I purchased my f150 from Ronnie Watkins Ford in 2009 and have had it serviced at regular intervals since. This service has been consistently excellent. I have never been disappointed in the product or the service.

2 cars in the past week. My 3rd vehicle from Ronnie Watkins. I have been very pleased with my experience here. Brandon Johnson and Corey Epperson is awesome they go above and beyond to help. Thank you so very much for all your help.

Great place to buy a car! Johnathan Tapp is an amazing car salesman is honest and doesnt lie like most car salesmen! If you buy a car from this place ask for Johnathan he is amazing!

Top level services. Friendly and helpful staff. Best prices in town for top level services. Ronnie Watkins Ford keeps my vehicles in great running condition.

Always friendly and professional. The waiting area is clean, comfortable and the coffee is fresh.Highly recommended.

Excellent scheduling and service with a pleasant waiting area.

Only there for parts. As usual no effort to solicit my business regarding trading. Too busy in conversation about what they did over the weekend.

REALLY ENJOYED my Ecosport but Joe and Joseph got me in a Ford Escapeand I am REALLY like my car. I already have 1100 miles on her. If you are looking for a car, please call these guys today.

No help! I had my truck scheduled for service to fix a AC drain hose leaking in the passenger floor board. This is an issue that Ford has had for years, it should be a recall but they tell me it is warranty work and that my trucks mileage is out of the scope of that work. So I will have to pay to get it fixed when it came from the factory like that. The dealership even ran my VIN number and said my truck was one of the F150’s having problems. They should have fixed it at no charge. If Ford Motor Company does business like this I will not be back to buy another Ford truck..

Always a pleasure taking my car to their Express Lane for The Works oil change and tire rotation.

Quick and easy recall appointment on my 2008 Mustang 🐎 that had its Takata airbag for years. Odd to see empty showrooms and no new inventory due to COVID-19.

Great place to get your car serviced, wasnt a long wait time either, and the employees were very nice. Over all succeeded my expectations.

Did service for a recall on my truck computer was in and out in an hour. Very nice people.

Great service and Always willing to discuss your best options when taking care of your car or truck. I would give 6 stars if I could.

Oil change, and inspection. I was the second in line, back on the road in about 45 minutes. No complaints.

Every time I have had an issue or thought I had an issue, sales/service always made sure I was satisfied

Very please and satisfied with purchase of my 2021 F-150, Salesman Jonathon Tapp was great, no haggle he did what he had to do to make it happen. No down payment, use rebates as down payment to get my monthly payment down to what I could afford. Thanks Jonathon!

Im pleased with the service that they do,only complaint I have is I got a coupon for oil change,tire rotate for 49.95 when you pay for it. It comes to 53.and some change. I ask parts went up,oil,filters. Then why advertise 49.95

Steve is always the best @ taking care of all my vehicles!! He works with my crazy schedule and always delivers..

Steve was friendly and very helpful. He answered all of my questions.

I had purchased a 2018 Ford F150 off the showroom floor, it was absolutely beautiful and I was completely satisfied with it and my salesman Joe Willut but I later realized I really didnt need that much truck, so I decided to trade in my truck for something smaller, more economical. I looked around town and out of town at several other dealership then came back to Joe Willut @ Ronnie Watkins Ford. Found just what I wanted there she was a beautiful Ford Escape on the showroom floor again. Joe was so helpful with the whole process. The trade in, the financing, the complete transaction was laid back, friendly, pleasurable and satisfying. My dad was a Ford man and Im carrying on the tradition. Fords for life!!

The quick lane is great. Fast, friendly and efficient.

We had gotten a service engine light on our motorhome while on a trip. I called ahead and they said to come by and they would read the code. They were so nice to take time to help us read the code and get back on the road! Thank you!

Very professional and friendly service for my Ranger. It may cost a little more, but top notch service is worth it in my book. They were also willing to schedule a ride to my place of work while they worked on my vehicle. Great Job!

Ronnie Watkins Ford has always gone above and beyond what was expected to make every purchase a great experience. I have no problem in recommending Ronnie Watkins for your next vehicle purchase.

Nice friendly people..little pricey but the ok..this is the automotive place

Joseph was amazing and listen to and got what we were looking for and wanted. Thank you so much for everything.

Was served in a timely manner and was just like visiting family

Attention to detail and trustworthiness mean everything. Especially to a widow. A personal relationship with the salesman is nice, but when he’s gone pursuing his basketball coach dream, and you’ve worked with Ronnie Watkins twice before, then you know the quality of people they hire; and you feel safe when making a decision about such an important thing as a car. Andre (The Manager) gave me an amazing deal. My husband would be proud! And the car is beautiful.

Professional in every aspect. Good service.

Great, and expedient service from beginning to end! Love the car, and will be recommend the dealership to friends and relatives!

Great service. Service comparable pricing. Excellent Service Manager.

Ronnie Watkins Ford was like getting the VIP treatment. Jaurus Rawls was the sales agent - he walked us through every step, explained every feature, gave us a buffet of payment options to select, and had us complete faster than any dealer/car sales person Ive worked with. Highly recommended.

I did not have a good experience with them. I purchased an 08 Honda CV-R and with in 14 days was told the transmission was bad that it was slipping. I spoke with Patrick he let me know there was nothing they could do to help me. I will not be going back!

Recently purchased my truck after doing some window shopping, Jonathan Nichols was very helpful. Happy with my purchase.

Go see Chris Smith. He will take great care of you and find you the car or truck you want. We love our new Ford Edge.

Great sales and staff people. Nice automobile

Finally got time to get out and go in my new STX F150 Supercab. Most Awesome vehicle I have ever had the opportunity to drive, let alone own. Jonathan Tapp and Joseph Fountain were both really nice to deal with. No high pressure, just a relaxed environment. Im spending a little more than l had in mind, but l could not be happier with my truck. Ol Hoss is Bad To The Bone. Love my Truck;) Also gotta put in a good word for Don Higdon. Made my Saturday trip for the Tahoe cover installation a breeze. What a great guy to have around the shop for real.Thank you all at Ronnie Watkins Ford. After all the years Ive driven by and wished, now l finally got it.

EXCELLENT service. Juarus Rawls and the whole staff extremely helpful!

Very happy with detail that was done recently on my truck. Steve in service was very helpful in scheduling and notifying me once the vehicle was ready for pickup. Detail crew did an outstanding job! I will definitely return and use this service again!

Great customer service and does a great job replacing bad equipment in car too new.

As always, it is always a pleasure doing business here. Very trustworthy, unlike most dealerships out there. Juarus is the man to go to if you are in the market for a new or pre-owned vehicle. He will make sure you get what you are looking for. They make the process of buying a car as easy and stress-free as possible.

Great customer service!

The Service attendant was very helpful and accommodating. Warm personality

Good job and service. But took a very long time.

Staff was courteous and helpful service was completed quickly and had no problems.

I had repair work done, an alignment with a camber kit and a detail job. I could not be more pleased. The car drives great, feels great. It feels like I just drove it off the lot. Im very happy that I brought my 2008 Ford Escape Hybrid here for Tony to work on and also Tyler to correct the alignment issues. Thank you Ronnie Watkins!

So very thankful to Ronnie Watkins and Brandon who helped me and my daughter find a wonderful car. Superior service by all and enjoyed our time at the dealership.

My experience with the Quick Lane oil change department was so easy. The folks there are knowledgeable and thorough. They helped me with things I didn’t know I needed help with like a tag light out! They made me feel at ease and comfortable while waiting for my service to finish. They explained everything they did and encouraged me to follow up with any recommendations. Thanks Ronnie Watkins Quick Lane!

I inquired about a car they have and I got all my questions answered by courteous, helpful people. Good folks!

The guys are great. I have been using them for 7 years and love the work. Down fall is they are busy so many times that I usually have to wait a few hours to get my oil changed.

Excellent service and in and out in a reasonable amount of time.

This is an amazing dealership with great prices and family friendly service!

This place has been a lifesaver. We priced checked a couple dealerships and they had the best price. Not only that but the best customer service. Cody Nailed it! We even rented a car for our vacay!

Excellent Service Department Treatment -A pleasure doing business with these folks beginning with Don on the service desk to Tyler an expert service technician. All the staff that I have met have been warm and welcoming and the facility is spotless and comfortable. And the restrooms are immaculate providing a good clue to the overall management philosophy. We bought our Ford Edge here at Ronnie Watkins Ford and will certainly continue to have it serviced here in the future. Thanks Guys for a job well done.READ MOREEMPLOYEES WORKED WITHDon and Tyler

Best oil change experience ever!

Everyone at Ronnie Watkins is always courteous, friendly and knowledgeable. Any service you need, I would highly recommend the team at Ronnie Watkins Quick Lane Tire and Auto Center to do the job!!! Thanks Steve and the team!

Ronnie Watkins Ford was fair and up front with me when I ordered my new F-150. Due to the pandemic they couldnt tell me when I would receive my new truck but they did keep in contact with me when they received an update from Ford. The whole transaction was very easy by the great sales staff!!

Just isnt the same since Darrin left. My family bought 9 cars from him over the years but no one works like he did to get you in the car you love.

They are very nice and helpful they helped me get my headrest off my 2013 expedition in the back they were to big for me i had a bad blind spot cuz of them one of my kids ran up on the side and didnt see them cuz of it scared me to death nothing happened but after that they had to go he also showed me how to do it myself so if i want them back on i can as long as i dont lose the clips and they did not charge me for i was surprised most places charge for evey little thing the pic is one of the guys that helped us

Very please with service provided on my recent visit.

Excellent service for my vehicle. I was satisfied with the cost, time the vehicle was being serviced and the friendly staff and service tech.

They still got it going ON love the service.