We recently sold our minivan to Nissan of Gadsden, Jon and I believe Craig had made the entire experience a breeze. I got the exact asking price that I wanted for the car, and they came and picked up my vehicle and signed off on all the paperwork the same day. Through the entire process they were both very informative and friendly with all of my questions. I would most definitely do more business with them in the future.

Though a little problem with directions I was given @bout coming in first thing in the morning, Jason came to the rescue and got me in and out quickly. He even reminded me that I had some points accrued that could be applied towards the service work. I very much appreciate him doing that and appreciate him totally. He’s top notch.

I sold my Honda Pilot to Nissan of Gadsden. It was the best and quickest experience I’ve ever had dealing with a car dealer. They were willing to come pick my car up from my house to help me out, but when I told them I had a scheduling issue, the met me where I was to get the vehicle. Jon was did a great job communicating everything, and Carl was super accommodating in the delivery of my car. Great job guys!

Excellent car buying experience! Very helpful and knowledgeable staff who treated us like royalty. Highly recommend giving these guys a shot. Burney and Steve took were a pleasure to work with.

First time doing business with this dealership and had a great experience. I had my Honda Odyssey listed for sale online, they made the transaction very smooth and effortless. They had the deal done in the same day, came to me and picked it up and brought the paperwork to me, so no hours sitting at a dealership. Great experience, highly recommend!

This team was such a pleasure to work with! They went above and beyond to make my experience smooth and easy. They were honest and straight forward about the whole car buying process. I would absolutely recommend working with them, and would be happy to buy/sell with them again.

Jason Smith is our Service Advisor and he always goes above and beyond to make sure everything is perfect. He is the best!

I had posted my vehicle for sale on Facebook. Specifically for the fact that I just knew I wouldn’t get what I wanted if I took it to a dealership. Jon had contacted me offering me the exact price I wanted for my car. Although his only job was to purchase my car from me, and write me a check, he went above and beyond by making sure I didn’t leave empty handed. He helped me find my new car, made sure I didn’t leave empty handed, and made sure I was happy throughout the whole process. He gathered his team (Blake Manyard and the owner whom I can’t remember his name) and they were just as spectacular. This was my first adult purchase, and it couldn’t have gone smoother and easier. I’m forever grateful for the customer service and FRIENDSHIP I gained from this experience. I will make that two hour drive to continue my business with them throughout the years! HIGHLY recommend!

Service of the vehicle was timely. Completed prepaid service this dealership had included in the purchase of the vehicle. Will now find a dealership which is more convenient for me.

The guys there are always polite. They got me in quick for my oil change and fixed a recall. I am very pleased with this business.

I had an awesome experience with Nissan of Gadsden dealing with Josh and Karl was one of the most pleasant experiences I have ever had with a dealership they went out of their way to accommodate my needs and work with me .

Great doing business with these people. Even though it was over 2 hours from my house. They treat their customers like family. The entire staff went above and and beyond to make sure we were satisfied. Cameron and Steve were spectacular and we couldn’t be happier with our purchase. Great Service Great People Great Job Nissan of Gadsden!!!!!!

Jason in service is Awesome! I had my transmission replaced, so they had my vehicle several days, he kept me informed of the progress and was on top of the whole process. Def. Recommend them for all your vehicle maintenance.. I have to drive over an hour for service with them., but well worth it

They did not want to accept an offer, salesman didnt come back with a counter offer. I feel Nissan of Gadsden is trying to make a big profit on chip issues. I feel like my salesman was being smug. Its ok because I got another deal 2000.00 less and have premium paint. I would not recommend this dealership. Burney I got my Pathfinder and my salesman was totally awesome. So sorry you didnt want to talk business. But you not will to negotiate cost you a sell. But more that that I have a large family and I bet you have lost their business!

Drove from Anniston to take my Armada to get checked. Great customer service from the time I got out of my vehicle until I left the lot. Jason and all the guys in the service department are awesome

If you are thinking about selling your vehicle. Go see John at Nissan of Gadsden. Everyone there was really nice and got deal done in same day.

The experience as always was great. They did exactly what I came there to have done. I had my son with me as always and they let him run around the store playing and speaking to all the workers. I love that they interact with him while we wait and don’t make a fuss over him being a “toddler”.

After stopping for the night found a soft tire with a nail on it. They repaired it quickly and got us back on the road. They were very friendly and the services great.!!

Very smooth transaction. Communication is key, and their reps did that effectively.

This is our second time purchasing a car from here. We had stopped at another dealer earlier and nobody would come assist us but that was not the case at all here so that was much appreciated. Buying the car was also fast and easy. Every one is super nice as well. I will be recommending our sales person Brian Tuck to everyone:)

We had a great experience at Nissan of Gadsden. Our salesman Brian was so helpful! We didn’t feel pressured at all and Brian has been a great help through the whole process! Highly recommend - ask for Brian Tick!

The service department is terrible. They can not fix my car even though it has been in four times for the same problem. Now they wont give me an appointment or return my calls. They said they ordered a part over a month ago. I guess that was a lie.

Great dealership to work with. Jon was the BEST!!

My salesman Blake was very patient with me in helping me find the perfect new vehicle. The whole experience was easy, didnt feel rushed, and Blake was very knowledgeable about the vehicles I was interested in. The whole experience was very smooth.

Why go out of town? Nissan of Gadsden has always met all of our needs

Im very very happy and pleased with my new truck and would highly recommend yall to anyone that is interested in purchasing a new or used vehicles

They preformed the work very fast plus had a clean nice waiting area

Everyone is so nice and friendly. They are knowledgeable with the products they sale and helpful. Its nice being taken care of for a change. If your looking for a awesome salesperson ask for Tyler or any other salesperson because they are all great! Even the management.....Great Job Nissan of Gadsden.

Everyone at Nissan of Gadsden shows excellent customer service. They genuinely care about their customers.

We bought a car from Matt. Super helpful. Found what we needed and left with a new car that day. Would recommend!!

It really hurts to say this, but Im very disappointed in Nissan of Gadsden. I brought my car in to get my A/C fix on 9/9/21 and literally had to call almost everyday to check on my car until I got it back on 9/14/21. In addition to that each time I call, they would take a message and never call back. I also had a warranty on my vehicle and was told my warranty did not cover the parts to fix A/C. When contacting my warranty agency, I was told that Nissan of Gadsden never contacted them to review coverage.

They go above and beyond to get the exact vehicle you want even in these trying times.

Jason met me at the car, and I let him know I had I had an appointment. His reply....Ill be happy to take care of it! I told him I was leaving my car, and he said hed text me or call me if I needed anything else.....I said that would be great! He did EXACTLY what he said he would do. Jason was EXTREMELY professional, and even asked me if he could wash my car. Ive had my car at this dealership at least 3 different times, this was the FIRST time anyone has ever asked, if I wanted my car washed. This gentleman is extremely passionate about his customers. Their needs are his concerns!! I will ALWAYS make sure I schedule my service with him, from this point on.

Excellent experience. Your sales rep did an excellent job of explaining while not being too pushy.

Service advisor Jeremy has a smart attitude every time we come in and is the reason we don’t buy cars anymore from them. I called and complained and was told I would get a call back and it’s almost been a week with no response. This dealership is a joke at this point. The only reason I come here is to not drive an hour to the dealership where I bought my car. To have someone make comments about where I bought my car is disgusting. Nissan is Nissan. It doesn’t matter what dealership it came from considering my warranty is through nissan. Not the dealership itself.

It was great! My car was well serviced & my car wash.They did a awesome job

Your company sent me a coupon, get 1 oil change and filter and tire rotation, buy one and get one free. i thought i would have trouble with this coupon. jason, he step up and set very thing right. great person to work with, thank you

It was a clean area . The wait time could have been better . Lance was very nice & helpful .

Easiest and friendliest I have ever experienced Wendell Parker was excellent!

Josh at the service department was very helpful and knowledgeable about his explanation and assistance in the service I stopped in for.

I had a great experience from beginning to end. Burney Akhter is an awesome salesman. Very knowledgeable and humorous. I love my new car. Thanks Burney!

The prices are very high. We bought our car because of the warranty and finding out why we received a lifetime warranty. I understand getting oil changes and some flush work done but we rarely drive over the milage required in the agreement. But oh well... lower your prices

I was really pleased with my experience. I didnt feel pressure to buy a car they were all very nice and were eager to work with me to accommodate my needs.

I’ve used Nissan of Gadsden for 4 years. They have always taken care of me. The staff are super nice! I love Nissan vehicles, so when I traded, I knew I would go back with another Nissan..

Zack Crew went above and beyond to find a vehicle that this retired Senior could afford. He is an amazing salesman. Would highly recommend him.

Purchased a new Nissan Rogue special edition. They were selling cars like crazy. Loved the incentives on the 2020 models. First new car i have ever owned and I am 55 yes old. It was a pleasant experience. My day had started with bringing in my 09 Rogue for eval of problems that were obviously too expensive to fix so we moved on to shopping the new cars and the rest is history.

Very knowledgeable didn’t try to sell me something that I didn’t need

I bought a trade-in from Nissan of Gadsden back in August, and its been a really great car so far. The salesman, Brian Tuck, was very nice and professional and did a great job of selling the car without being pushy or annoying, like a lot of salesman can be. They also sent me a Christmas card.

Blake Minyard and Chris Farmer were awesome to do business with! I came in with no idea what I wanted and not sure if I could even get approved. But the guys went above and beyond and made this customer one happy lady!!

In the middle of a pandemic with at state issued mask mandate there were NO employees wearing masks. I witnessed an employee coughing and I never saw him go to wash his hands or use hand sanitizer. I understand that everyone has a right to do how they please; however, in an industry that is service based, please have respect for your customers’ health and at least wear masks when interacting with them.

Nice comfortable waiting room. They offer free WiFi and multiple waiting areas with televisions on different stations. A free car wash is included with oil change. It is not fast service even with an appointment.

The service dept is wonderful. The service was great and the people were friendly.

Worked me in for service without an appointment! Time is unpredictable on my schedule so I really appreciate them .

Just stopped in for air pressure ck, and ck any recalls, and decided to get a new a/c cabin filter and new wipers. It was a very rainy day, was no line..., got right in and out within the hour. Thanks.

Explained my options. Very considerate and helpful.

I have been purchasing cars since I was 18 years old and I am now 52, this was the best buying experience that I have ever had. From the first time we spoke with Cameron (salesman) on the phone, he was nice and pleasant. He was pleasant through out our entire buying experience. The finance person (Riley) was equally as friendly and knowledgeable. I enjoyed this car buying experience

Theyre always courteous and very helpful.

Excellent sales and finance department staff. Very knowledgeable of the products and services offered by the dealership. The sales staff helped me decide on the vehicle that met my needs and didnt push to up sell a higher end product that I had previously expressed no interest in.

It was great doing business with Nissan of Gadsden. Blake was very informative about our New Rouge. The whole staff was very nice. I love my Rouge and I will by my next new car from them. I can’t wait to do business with the service department. A car wash every time you visit, WOW!

I had a great experience. I told Tyler from the start that I didnt want to stay all day buying my murano. Everything went really quick

Very professional and friendly employees.

I had an awesome experience here! I bought my first car from them a few months ago, and they were so nice and helpful. I was in a wreck several weeks ago, and they have helped me so much through the whole ordeal. When I went to pick up my things from my totaled car, they immediately got to work in helping me get into a new car as quickly as possible. I cannot recommend them enough!

Great customer service as always - clean - safe - responsive to your needs and wants

Friendly knowledgeable staff. Very accommodating--only complaint was time it took --had 3:30 appt left at 5:30.

It went very well. blake went out of his way to help me get the monthly payment that I needed.

Excellent service from Blake in sales and from Riley in finance..... Truely made my wife and myself feel like VIPs......Both were extremely knowledgeable in their areas of expertise....No questions were left unanswered.....BRAVO...

Service guys were very professional and cordial. Service was completed on my Nissan in a very timely manner.

Took my car in for service always nice and friendly

This is the worst service team I have ever seen. My van was supposed to be done Tuesday by 11am to be picked up. Its Thursday at 1pm now and they still have not even moved the van. I keep getting lied to and this isnt the first negative encounter ive had with them bit it will be the last!Yes. I see your response however, nothing was done to fix the problem. And after my computer was flashed by your techs it is still not correct. So I basically paid for nothing and took it to another shop to have it fixed.

Fast friendly and took care of business! Service even washed my car!

I brought my car in for a regular tune up, have the brakes checked bc of a squeak sound, tires rotated and have new light bulbs installed. I sat there for over 4 hours. Several customers came and went with their cars. I had to ask about my car several times, no one volunteered information. Lance, the one who ignored me as a paying customer told me my car was ready with no free car wash. So I paid almost $600 for a squeaky brake that is still there, a car that now has a hesitation in engine, and car vibrates like it has a flattened tire, but doesnt. Lance said that it put new spark plugs, then why does it sound like you only caused problems that werent there when when I brought it in just for a regular tune up???????I work hard for my money.

Jake at Nissan of Gadsden was great. He really knows his stuff and is very informative about any questions or concerns you may have. The friendly service truly made this experience very smooth. If youre in need of a car Nissan of Gadsden is where its at!! The process was quick and simple. Thank you Jake!!

The service/body shop manager, James, and the employees in the body shop did a fantastic job repairing my vehicle after I was involved in an accident a few weeks ago. James worked seamlessly with the other driver’s insurance company to ensure my vehicle was repaired professionally and that I had a loaner vehicle while mine was being repaired. Great experience and very pleased with the repairs done to my vehicle.

Wonderful! The entire staff was very professional, courteous and knowledgeable. All of our questions were answered thoroughly and gave us peace of mind throughout the entire visit!

Fast and easy car purchase and great salesman Joseph Tyler Copeland

This was an 5,000 mile oil change and tire rotation. Jason Smith always does a professional job as my service advisor, and he goes above and beyond. At the end of our visit, he advised me of what needs to be done on the next visit. If I had an extended Power Train Warranty on my vehicle, Id be 100 percent confident in it.

They are customer focused and highly attentive. I currently own 3 Nissan vehicles that were purchased at the Gadsden dealership and plan on buying from them in the future. Very pleased every time I frequent the dealership. Excellent service. #Topbox. Blessed to have them in close proximity to my home.Brandon Rogers

Went in for an oil change and tire rotation

Very good and Customer Service was great

James was very helpful and knowledgeable. He addressed my concerns and had the repairs done very quickly. He followed up with a call and email checking on the repairs afterward. I was very pleased with the service.

Nice place to relax and know you are trusting people who know what they are doing!

I had Great experience. Jason was very helpful.. Great customer service.. I will most definitely be using your dealership in the future..

It was a very pleasant experience!

Blake and Riley was absolutely amazing. They both deserve employees of the month. Everyone was nice and friendly. The service department was very clean and orderly as well as the rest of the facility.

A fantastic dealership very friendly helpful best car buying experience Ive ever had appreciate everybody there. I would highly recommend them they have a very nice and clean dealership and service department. The best warranty overall the best car I used to buy Fords but the last one I bought was a 2016 Ford Focus Titanium and it was a piece of junk. Ive owned two Nissan I never had any trouble. So I highly recommend them.

Fantastic crew including the shop. Mr. Saunders was cordial to work with. They have good inventory to select from. New and used.

Excellent customer service!

Charged $ 54.00 for an oil change. Didnt offer me a coupon. I have been loyal to come there even though I didnt buy car there. That shows how much loyalty means I guess.

We needed a new car asap and Zach Crews awesome in helping find the vehicle we were looking for! He went above and beyond to help us and I highly recommend using him when you go to Nissan of Gadsden! We will definitely be going there again when my son needs his 1st car in just over a year!

Everything went well ...the service rep was very informative and my appointment time was good and I didnt have to wait long

After shopping quite a few dealers in Central Alabama, Nissan of Gadsden stood out. Andrew Turner, my salesman, was very good. He answered questions or found answers to the ones that he didnt have and was great on followup without being pushy. While it was a back and forth negotiation, I feel like it was a win/win for both sides. Hopefully any additional service after the purchase will go just as well.

The service center at Nissan of Gadsden has always done a great job servicing my car. They are courteous and professional. They have always been able to fix the car at or below the original estimate. I would highly recommend their service center.

Bought my new Nissan Frontier here a few months ago. Best buying experience ever. Great staff great price.

Sales and Finance were extremely helpful in getting me in a new Rogue that met my expectations in features and affordability.

This is the second vehicle someone from our family has purchased from this dealership. We drove from Mississippi at our son’s recommendation because he thought we were being taken advantage of. He was absolutely right. We drove over, signed our papers, and left with our new, 2018 Rogue for way less than the bottom dollar at the other dealership. Zach was great. I would recommend him to anyone. Thanks for making this so easy and stress free for us.S. Adams

This experience was outstanding. Zach Crews was excellent to deal with. If I had a question, he replied promptly. I will definitely be back to deal with Zach in the future.

Jason Smith ensured all services were competed accurately and in a timely manner.

Came in to look and ending up buying.The salesman was a real knowledgable person and absolutely no pressure..I am so happy with how they delt with me.

Cameron Ezzell is an excellent salesman. He tries to help you get your car payment where you need it and answers all your questions about the features the car offers.

This dealer ship is one of a kind for sure. We purchased a certified pre owned 2017 Nissan maxima. Got it home found few things wrong called them told them they told me to bring car back. O took car back they ask what was wrong and fixed it no questions ask. I was very qell taken care of by our salesman wendall. I will be back to purchase another car when the time arises for me to have one. My wife loves her car. Thanks to nissan of gadsden for being honorable in what you say you will do. Thanks to MARK BROOKS as well for helping me out. Your a stand up guy in my book sir.