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Public Storage
5045 N Gates Ave, Fresno, CA 93722, United States
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Public Storage
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mi
Review №1

I was able to pre reserve a space and come check it out before agreeing to any obligation. Alice is great and friendly! Im super satisfied with customer service and the services offered.

An
Review №2

Came to make payment and Alice and Heather were so friendly. Thanks for great service.

Cr
Review №3

The help was great helped me every way possible, but your policies on first rentals is outrageous. 5x5 fist month 100.10 dollars offered at 50.00 be honest over the phone. The lady who helped me I could feel she felt odd about it. Please change your tactics, youll get more contacts and repeat users. Thanks for listening.

Re
Review №4

Heather was great shes been working with me on the storage ..its not my storage my friend passed away .shes been really nice to me nd the family ..Her customer service is vary good and respectful .

Br
Review №5

Best public storage Ive come across!! I was immediately helped by Heather, she helped us out and was very nice and amazing. Super sweet and great to talk to! I recommend this storage unit to anyone! Great deals too! Thank you guys! Searched all day for a large affordable storage unit and was thankful to have found one here!

Sh
Review №6

Alice has good customer service skills friendly, happy makes me laugh best service ever

Sh
Review №7

Was very clean and helpful staff, didnt like the way they towed car because it was parked on the executive parking side and didnt have a sign explaining that and didnt offer to pay the towing fee.

Ro
Review №8

Alice took great care of us no hassle will definitely recommend, :)

B.
Review №9

Great customer service. Heather was very helpful. I was able to see storages, available check rates and rent my storage in and out in 20 min. Finally being able to find a storage, was a great experience with them.

Sa
Review №10

Heather at the front desk was so helpful and easy to talk to you he made my first storage renting experience amazing! Also the prices are unbeatable! Thank you Heather and Public storage!!

Ci
Review №11

Very friendly, helpful. Easy to set up storage. Like having an app for pay.

Jo
Review №12

I have the best experience at Public Storage Alice had the customer service skills that were awesome even though they had no storage spaces left

b
Review №13

Great service property is always clean would recommend!!

Pa
Review №14

Nice place clean looks secure

Jo
Review №15

Alice and Heather were great they customer service is excellent

Ma
Review №16

Great customer service from Heather shes a genuine real down to earth person gonna recommend public storage because of her

De
Review №17

Clean, ladies were nice. Basic outside storage.

Mi
Review №18

Heather is totally the best! So excited to be with this great company!

Wa
Review №19

Very friendly and great customer service. Heather helped us out and was very awesome.

Jo
Review №20

Alice and Heather are the best they are so funny and work well together always pleasure when Im paying mothers storage bill

Ru
Review №21

Alice gave me good service like always when come to pay on account

Ja
Review №22

Awesome Customer Service !!😘Heather from the office is such a sweetheart !!

De
Review №23

Heather was happy, helpful - great rep for your company.

Be
Review №24

E rental was a smooth process Alice came out to meet us and let us know if we needed anything let her know

Da
Review №25

Heather had best customer service!

Mb
Review №26

Alice was very helpful. She made made me feel welcomed and comfortable through the whole process. Very professional I recommend anybody looking for a storage place.

Ve
Review №27

Everytime I come in office alice Id there to greet me with that nice smile and pleasing voice love it here

Ce
Review №28

Make my payments here and Heather has a good vibe

Ar
Review №29

Thank you Heather for your great customer service and always being helpful! Highly recommend. (:

Ab
Review №30

Heather has always been very great at customer service for my experiences on visits

Ol
Review №31

Heather was super nice . Had good customer service.

Mi
Review №32

Alice has very good customer service she really on top of things

La
Review №33

Heather is amazing, great personality and customer service!

Da
Review №34

Heather provided excellent service!

Ma
Review №35

Alice and Heather are so pleasant, kind and helpful when I come to make my payments.

Sa
Review №36

Heather and Alice are always very helpful and kind when I come in to make my sons payments.

Sa
Review №37

Heather is pretty dope an helps gets the job done! Advise to come

Ch
Review №38

Alice had the best service would recommend a friend and family

Je
Review №39

The employees are so helpful. Especially Alice, she explained everything I needed to know very clearly.

St
Review №40

Alice was very good with her customer service skill

Jo
Review №41

I had the pleasure to work with Heather. She was the sweetest and most helpful person I have ever met. Even though she told me she could help me get a storage up to a certain time of the day, I still came 10 minutes past that time and she still managed to help me. Not only did she help me, she had a great attitude, was very helpful and very very sweet.

Re
Review №42

Ladies in the office are GREAT. Fast, friendly, attentive. Great customer service!!!

De
Review №43

Alice was wonderful, very quick and attentive. Professional and we are very satisfied with our service here.

Ma
Review №44

Thankyou Alice really helpful and super fast service I recommend this place

ch
Review №45

We had the pleasure of working with Heather. She was amazing and so nice and respectful. She gave us all the information we needed and explained all if the fees and what exactly we are paying for. It was a quick and easy process couldnt be happier with the service we recieved and the unit we are using.

Ti
Review №46

Very helpful! Heather was so helpful and great. Im super grateful for her help

Bo
Review №47

Heather was very nice and helpful...best costumer service Ive seen...

Ro
Review №48

Great service

Ji
Review №49

Heather was super nice and helped me out in a tight spot.

Ro
Review №50

Called the 800 number for a storage unit but preferred to come to get a visual on the units. That’s when I met Ms. Alice!Ms. Alice was very professional and a joy to work with. She had all the answers to my many questions and the office was clean and cool. Ms. Alice was extremely patient when taking me around to size up the different units (temp was over 100). I’m glad I came the day I did!Highly recommend renting from Public Storage!

Lu
Review №51

Heather was great - very helpful. The process was quick and painless.

Ha
Review №52

Alice is the best she help me fast and easy

fe
Review №53

So we couldn’t find a place that had the storage size we wanted until I came here and Heather the property manager was a huge help to me and my fiancé. I was in and out in less than 10 minutes. Thank you heather!!!

Os
Review №54

Its so good this public estorge

DA
Review №55

Heather is great and was very customer focused. Signing up was very easy and quick. In and out the door in less than 20 minutes. She showed me around and was able to answer all my questions. Plus the rent got lower! That is always a plus.

Ch
Review №56

The office gal is very nice and friendly.

DR
Review №57

Alice has great service help in my time of needs

Sh
Review №58

We have stored our trailer there for 2 years. In the last 2 months its been broken into 2 times. Changing now.

Le
Review №59

I went to this PS to make my moms monthly payment for her storage while she was outta state and the person in the office that was helping me, I think her name is Brianna I can’t remember. Was super helpful and friendly, I didn’t have the account number with me but luckily she was able to pull the account up with my moms phone number and we verified it was the right location she was at. She was more than helpful and even gave me the office number for next time if I come since I was a little confused on how to get into the property and had just said to call ahead to ensure someone is in the office and remember to push the button on the call box in case we are busy and cannot hey to the phone that way was easier. Great customer service, glad to see genuine people still are working :)

ge
Review №60

Alice gave exceptional service thanks

Sh
Review №61

This location is very professional. I was assisted by a woman named Alice who greeted me with a smile and her professionalism was top notch. She answered all of my questions regarding the storage facility. The customer service received will allow me refer this storage facility to family and friends.

Fr
Review №62

Alice excellent service almost when i make my payment

ki
Review №63

Heather was super nice and sweet and good at explaining every thing

Jo
Review №64

Alice has very good customer service she is a bundle of joy love her great attitude

pr
Review №65

I love the customer service I received from Alice she was a big help I will refer to my friends if they ever need a storage!

Ar
Review №66

Service was good

Da
Review №67

Heather was so amazing very informative and helpful. Glad we chose this public storage and I highly recommend anyone looking to get a storage to come here.

Ch
Review №68

Heather was very pleasant and helpful.

Ma
Review №69

Came in and need a unit and Brianna C. Help me out. She was quick and very helpful. Answer all my question. Will definitely come back if needed because of her. :) she is amazing

St
Review №70

Alice she give the best service I had in a long time everything went very well friendly service

me
Review №71

Great location. Super friendly staff. Brianna always makes it coming here feel warm and inviting. Since day one this location has really impressed me. Highly recommend. Very clean and great prices.

ka
Review №72

Excellent customer service. Answered all my questions and concerns. Brianna is friendly and made me feel welcomed. Overall great experience with good prices.

Ri
Review №73

Heather was so helpful and gave me a wonderful deal ....... thank you so much

Cr
Review №74

Alice and heather are awesome. Very helpful. And great prices

Wi
Review №75

This is the best experience ever I appreciate the extra effort that Heather put in to help me at this point in time I would never recommend any other place for your you storage needs Heather is the bomb a 145 stars. She is the go-to person I did five star

Gu
Review №76

Heather was really helpful and helped with everything without hassle. Happy customer

CD
Review №77

Heather was excellent. I am happy.

ja
Review №78

Heather is a great worker and very helpful

Sh
Review №79

I like Lynn! Her exceptional view on life is something else. Shes so funny, personable, and knowledgeable of all the activities that goes on @ the storage units. She told us the exact size of the unit we were interested in & surprisingly accurate. We really appreciate how nice she was. We feel safe with our belongings over there.

ki
Review №80

Heather was amazing perfect customer service very welcoming and nice

Ry
Review №81

Heather was fantastic, very fun personality. Would recommend!

Da
Review №82

Heather was great! Thanks so much.

Ti
Review №83

Alice was great she is a breath of fresh air, she helped me with all my inquiries Thank you Alice for showing what great customer service is all about!

Ir
Review №84

Alice was very friendly and helpful. The service was quick and painless! Thank you Alice!

Ru
Review №85

Alice was a great asset getting my rental together for me great service

Mi
Review №86

Alice was super helpful, very friendly an accommodating to my storage needs!

Da
Review №87

Staff was nice and super helpful.

Ge
Review №88

Heather was outstanding! She has great customer service skills and very helpful.

Bl
Review №89

Alice has great service excellent personality would refer public storage to family and friends

Da
Review №90

Heather was awesome with helping me find the right space and price for my immediate needs. I highly recommend this public storage for low prices and great service. Keep up the great Work!!!!!

Ma
Review №91

Alice very patient excellent service would refer a friend or family member

Ka
Review №92

Alice she was very helpful and gave me a chair while we sat and filled the paperwork. Thank you.

To
Review №93

Alice gives me terrific service when I come to pay and a pleasure to talk too

Su
Review №94

Heather was Very friendly, quick, and helpful! Also very great prices, with great storage room! Highly recommend! Great staff and prices!

Da
Review №95

Alice was amazing and gave me excellent and quick customer service, I really appreciated all the help she gave us and will continue to come here for business.

KA
Review №96

My unit is enormous! I like that there is a lot of room for all of my things. I wish that the hours were extended and open a little later because of the hours I work but they stay open til 9 pm.The manager is a doll. She is willing to help you out with whatever you need and lives on site. The security is great. You have to use a code to get in and out of the facility that is your very own personal pin. There is also cameras everywhere.They recently raised the price on me and I decided to stay because I liked the staff and security.

Tr
Review №97

Heather was professional and efficient. Thanks for great service!

De
Review №98

Alice was fun and funny. Good conversation..and very helpful

Th
Review №99

Heather was great was in and out. Thanks so much super friendly.

Ca
Review №100

Went in needing a stall for a vehicle and was promted by a young lady I believe is named Brianna. She was very friendly and willing to answer my questions. Even called to inform me that I another spot I had inquired about had become vacant. Her customer service is the reason I continue to store at this faculty although it is further away then other places.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:5045 N Gates Ave, Fresno, CA 93722, United States
  • Site:https://publicstorage.com/self-storage-ca-fresno/257?pid=pslocalsearch
  • Phone:+1 559-554-1493
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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