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Lithia Hyundai of Fresno
5590 N Blackstone Ave, Fresno, CA 93710, United States
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Lithia Hyundai of Fresno
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Os
Review №1

My girlfriend and I had been going from dealer to dealer trying to find a good reliable car and I am very glad we stopped here. Maria was an amazing help, BEST CUSTOMER SERVICE IN ALL OF FRESNO!! we found the car we wanted, they were extremely patient and understanding of our situation. If I could give more stars I definitely would. We are more than happy with our new 2022 Elantra Hybrid Limited! Best decision we ever made.

Ed
Review №2

The staff was extremely friendly and not pushy at all. I worked with Stan briefly and he was very nice and then logan took over when I came over to the dealership from out the area and they made the process painless. Logan was very nice and sweet. The finance manager who assisted me was incredibly sweet and knowledgeable. I would highly recommend this place and they also offer prices that no other dealerships in California offer.

Ji
Review №3

Pedro is the best & this is the best experience Ive ever had at a car dealership! I saw a car deal online for the car that I was interested in leasing. Pedro helped me every step of the way over the phone, and was honest and transparent. Since I was coming from the bay area and have had bad car dealership experiences in the past, I was hesitant about driving all the way to Fresno. I was also warned by another dealership that my deal was too good to be true given the current market. Pedro was patient with me while I triple-checked details about the car and pricing. I made the drive to Fresno today to get the car and I didnt regret it! There were no surprises with the pricing, leasing terms, or vehicle. Though Pedro wasnt able to be there when I arrived, Bernie helped make the rest of the process as painless as possible. They made a great team and both contributed to my excellent experience. I will definitely be returning to Lithia Hyundai for future vehicles, even if it is a few hours away!

On
Review №4

I liked how the salesman and manager were patient with me throughout the process. Connor was informative and had a lot of knowledge about the car. He helped me to see the difference between the packages and make an informed decision. I appreciate his time and attention because he wasn’t pushy and presented me with all of my available options. I’d highly recommend purchasing from Connor at Lithia Hyundai of Fresno!

El
Review №5

I can’t go anywhere else….. This location needs an award. This is my second time buying a car and both times have been such a pleasure. This last visit was awesome, didn’t take too much time out of my day to get financed! Maria went above and beyond to make sure I was getting exactly what I wanted. I’m not the best customer, credit wise, but she found me my dream car without any judgment to my situation.My finance manager, Mike, is the absolute best. I can’t believe his hard work and dedication to finding the best of the best for my family. He really made it work when no one else could!Susan completed my paperwork and contracts, she was such a sweetheart. I purchased a used vehicle and she made sure to offer the best warranty she could. She gave me piece of mind and taught me so much about my loan and how everything works. The whole process was super transparent, I knew exactly what I was signing. I feel like family here. If I ever need another vehicle, I refuse to go anywhere else! Both cars have been the most reliable, updated, and safest cars I’ve ever had.Trust the reviews, this place knows how to take care of their customers!!

Br
Review №6

I have purchased all my vehicles from Lithia for the past 10 plus years. Kenia Lopez is great she made the process so simple and communicated very well. Maria is also great! She worked hard to get us a deal!

As
Review №7

The purchase process was quick and my payments ended up less than I was willing to pay. Rolando understood we had time constraints and was able to get the process done.

Li
Review №8

I had a wonderful experience at FresnoHyundai yesterday, Logan was a gem. I am very happy with my new car, the finance coordinator was awesome as well.

Ja
Review №9

I had a terrific experience with Lithia Hyundai of Fresno. I was helped by Maria Segura and she went above and beyond to get me the car I wanted. She not only helped me finance it so it fit my budget but also went out of her way to pick up the car in the style/color I wanted from another dealership and got it to me the same day! She was kind of enough to even to place a bow on my car since it was my very first. Overall a terrific experience. I would easily buy from them again and recommend Maria for your car needs.

Ka
Review №10

Im not sure if the labor/service costs are the lowest in town, but the overall customer service and quality of work is outstanding at Lithia. I was given excellent assistance even though I had no appointment (which Ive always had in the past for services). I was going to go out of town that coming weekend, and I had a few concerns I needed to have checked. They took care of everything-- and I was given a ride to work, and was picked up to return to get my car the next day. Truly exceptional!

As
Review №11

Bernie Estrada was absolutely amazing in helping me get my first car. He did everything and more to make sure I walked out with a car I loved. Especially when complications came up, he stayed patient and helped me through everything. I couldn’t ask for a better salesman, and I appreciate him so much!!! Thank you again Bernie, you’re the best!!😊

Br
Review №12

I loved my entire experience! Pedro was nothing short of amazing, and kept things open and honest. When there was anything that I had questions about, or wanted a change to he was quick to help. We went through quite the decision making process, however in the end he got me into the perfect vehicle! I will always be recommending him to any family member or friend in the future! Susan was also amazing in finance! She helped me get a great warranty on my vehicle, and made me feel very sure of my purchase. Overall, the Lithia Hyundai team was amazing. I will definitely be back when it’s time for the next vehicle!

Ph
Review №13

I purchased a new Hyundai at Lithia Hyundai on October 5, and was very pleased with my experience. My salesman, Conner, was very knowledgeable and reasonable with the pricing. Susan Hicks, the Finance Manager, processed my paperwork with lightning speed. In 40 years of car buying I have NEVER been in and out of a dealership as quickly as I was during this recent purchase. I have nothing but positive feelings toward Lithia Hyundai!

Le
Review №14

Logan was our salesman and he was great, friendly and knowledgeable. I would recommend buying a car from lithia and Logan.

Li
Review №15

Our salesman, Pedro Garcia, was very kind, informative and cared about us. His personality made us feel comfortable with our decision.The dealership was very busy and the wait to purchase the Kona EV was extremely long. Suggestion of possible appointments with the financial officer would be useful so you can step out and get a bite to eat instead of sitting in the showroom waiting for hours. Made it a very long day, bad headache and not so excited with our new purchase as we drove it home. That took away from our positive experience. Anti-climatic ending to what started as a wonderful day.

Li
Review №16

Amazing service! Frank helped me choose first car and was very helpful and friendly along the entire process. I didn’t wait to be helped when I got to the dealer either which was very nice to see. Glad I chose this dealer for my first car. Thank you!!

Jo
Review №17

Honestly one of the nicest people I have ever worked with at a dealership. Frank immediately helped us find 2 vehicles for my wife and I. Thank you for being awesome and helping us get a great start for our future here. I am going to recommend anyone I can to come here and purchase a car !!!

Ba
Review №18

Service department Very unprofessional never answer on time waiting time too long never seen something like that before this is ridiculous

Gl
Review №19

Awesome interaction with Frank and Maria during the trade in special. We are very appreciative of the extra time put in to closing the deal beyond normal hours that evening. Few days later Maria still entertained some questions we had while she was already on vacation. Thumbs up for Maria & Frank.👍🏽

ga
Review №20

Bernie was super helpful and nice to my girlfriend elleah and I during this experience of getting our 1st car he made it super easy and enjoyable and fast I would highly recommend working with him on buying a car

Go
Review №21

Maria was a wonderful person to work with. She definitely knows her vehicles and what they can do. She was very positive and personable. It was nice to have such an enjoyable experience. In just browsing on the lot, she had me sold the first night. I came back the next day to drive and make my decision. (this is my second new car in many years) Owning this Hyundai will be an adventure, and I owe it all to Maria. If I have any further questions, it is nice to know whom one can go back to in order to get answers. Thank you for all of your help before and now after the sale.

Au
Review №22

This place was awesome! This was my first time buying a car on my own, and thankfully all sales reps I dealt with were great, but Maria Segura at Hyundai went above and beyond! She found me a car that fit my needs in every way, she filled me in on everything I needed to know and was honest about everything with me. Something came up with the car I originally picked, and she immediately called me an offered the exact same model in another color which was so professional of her in my opinion, she gave me my options and went with whatever I picked!

KY
Review №23

This dealership offered a great experience when purchasing my first vehicle. I found an awesome deal post on edmunds.com that brought me to this location. I was lucky enough to buy right away as many others were in line behind me. Francisco was the name of the salesman that took care of me and made sure that I was in fact getting the best deal possible. Crystal, Eli and Maria also helped with coordinating with me. The vehicle they sold me was detailed washed very well, received new tires, oil and gas. The vehicle had no problem driving across country immediately after purchase. Very satisfied overall and would highly recommend to a friend.

pu
Review №24

Frank was so helpful! He approached us when we pulled up and walked us through the entire process from start to finish. He was very knowledgeable about the different cars, their mileage abilities and appeared to really care about the product. Highly recommend purchasing here!

Sa
Review №25

Maria & the rest of the team helped me achieve my goal of a 2022 Tucson. Maria was very nice and gave me pointers when it came to buying my first vehicle. The team made the whole process easy!

Da
Review №26

Frank! Absolutely an amazing salesman very knowledgeable went through the whole process of everything. Financing she was extremely helpful did an amazing job super friendly to talk to you absolutely recommend 100%.Staff had a positive amazing attitude very friendly very clean nice elegant dealership.Super easy I went and traded a car I was out within an hour of buying a new vehicle.

Ly
Review №27

I bought my first car from here 3 years ago and had the best service. I just went back this Sunday to get another car and Francisco was the person that was supposed to help me. I was looking for a specific car and Francisco told me it was still being detailed and he told me not to buy it until I saw it. He told me that I would be the first person to see it once it was done. I called back on Tuesday to check the status of the car and he told me again it was in detailing and he would contact me once it was ready. I called today(Thursday) to check again because I had told him I needed a car by Saturday. I spoke to a woman named Maria who said the car was there but in detailing and we could come in to start the paperwork and they would have the car ready in 24-48 hours. I went in and waited nearly an hour for them to find the car and pull it up only to have them bring me a different car entirely. When I told them that was not the car I was here to see they told me that the car I wanted was at the Lithia Nissan next door. They walked me over there only to have them tell me it was sold in Wednesday. Horrible service! They lied to me and Wouldn’t take ownership in their mistakes. I would have been inclined to buy the other car had they not lied directly to my face! They absolutely lost a loyal customer today. They obviously don’t care if you come back or not because I haven’t even received a single apology since I left there at 2pm today. Good riddance!

De
Review №28

Service scheduling and drop off is very easy. I utilize the app which is very easy.The service staff is very friendly and professional.The area is always neat and cleanWould highly recommend

Cr
Review №29

After the bad experience I had with the previous service on my suv, I was contacted and was given a free detail on my car. I was very happy with the service. Matt was very nice and understanding.

An
Review №30

Frank was so helpful!! I live in OC and had to talk mostly over the phone about my new Jeep. He was extremely helpful and knowledgeable, quickly answering any questions I had! He made pick up super easy! This was my first time buying a new car and he gave me the best experience ever!

Cr
Review №31

I wanted to leave a review here and give a personal shout out to the guy that helped me get my new 2019 Nissan Sentra I got a very good deal and it’s all thanks to Connor. He was very patient and willing to help. I didn’t feel rushed or forced into a deal or anything like that and it made the whole process a lot less stressful. He didn’t even ask me to leave a review but I thought he deserved it so I’m here.Thanks Connor!!

Ca
Review №32

I had a very great experience. I am a first time buyer and Frank made everything easy. He answers all of our questions. i was in and outAlso Brad helped out a lot! Gave us multiple options and an easy experience.Thank you to Frank & Brad!

An
Review №33

While Im not fond of overly aggressive car salesmen, I think walking the lot posturing near a few cars then walking through the showroom floor without.... well I cant say so much as a hello... but not much else. Ive been given more grief using a restroom at a convenient store. 3 stars unless this is your management plan then 4.

Sh
Review №34

I want to thank matt Calderon for contacting me regarding my survey response. You guys really take note of customer responses! I was very surprised by his concern for me. His consideration was top notch. Thank you Matt for cementing my satisfaction for Lithia.

Ad
Review №35

Had the best car buying experience with the assistance of Frank and Brad! They were quick in giving me options based on my budget and communicated everything perfectly for me to make the best decision. Love my new car

Ed
Review №36

Maria did a great job making sure that we were well taken care of, shes very attentive which is what you need in the retail business... and might i add that she was training a fellow employee and was doing a great job at that as well! I would definitely recommend if you come here to purchase ask for her

Ma
Review №37

Kena!! Was absolutely amazing. I was a first time car buyer and she was super helpful. She made things very easy to understand and answered ever question that was asked. Highly recommend going to her!!!

La
Review №38

Such a smooth process from start to finish! Frank went above and beyond to get me exactly what I wanted at the price I needed. No pressure, no tricks. Just excellent customer service, respect, and a willingness to do the legwork to get a customer into what works for them. Definite upgrade from other local dealers I was looking at.

Ke
Review №39

Bernie did an excellent job of helping me. The process went smoothly and I ended up with the car I wanted.

DE
Review №40

Best experience Ive ever had buying a new car! Brandon Smith made the whole thing fast and easy. Save your time and just go right to Lithia Hyundai.

Da
Review №41

They totally listened to and took care of my youngest son buying his first car. Got him what he loves in his price range. Thanks Leonard!

Jo
Review №42

I had a great experience at this dealership with the salesperson, Boris, and the sales manager, Brad. Boris did a great job throughout the visit, he was very knowledgeable and helped me find a car that I loved. Brad was very honest and helpful throughout the sale and helped me get into a car that I love at a price that I love. I would definitely recommend this dealership to anyone looking for a car.

Jo
Review №43

Tried to mark up everything then I waited 4 and a half hours to actually get started with the paperwork to take the vehicle home. The car was very nice but the service was garbage. Worst car buying experience Ive ever had.

Fr
Review №44

Great friendly experience explains features of vehicle, and goes the extra mile to get you the best rates

Gr
Review №45

Would like to give a big thanks to Kenia Lopez of Lithia Hyundai of Fresno for helping us on a 2019 purchase .

Mi
Review №46

Very happy with the service and the vehicles I leased through Lithia Hyundai of Fresno. James Highsmith, who helped me was wonderful. Listened to what I was looking for and delivered!! I highly recommend Lithia Hyundai of Fresno, and especially James Highsmith.

Me
Review №47

I would highly recommend seeing Ricardo! He was very nice and very helpful throughout our whole process of getting our first new car. Hes very easy to talk to and made us feel really comfortable. Definitely recommend him here at Hyundai.

An
Review №48

Great service! Kenya was the best, she answered all my questions and was beyond helpful. Definitely recommend Lithia and Kenya.

Le
Review №49

Frank was awesome. Made the process smooth and easy to buy a brand new vehicle. I will definitely refer friends and family to come here to purchase a vehicle from Frank.

Ri
Review №50

My sister was looking for a vehicle (SUV) type, we looked at Toyota, Honda, Nissan Dealerships and ended up at Lithia Hyundai and found the Tucson (SUV) we had the pleasure to deal with Maria Segura she made us so comfortable and made the car (SUV) buying process so painless and fun, I highly recommend her to anyone looking to purchase a new Car/SUV she knows her vehicles inside/out and has all the patience in the world, shes also very funny, if you do go by and meet Maria, please ask her to tell you her full name .Maria thank you so much for your help, my sister loves her New Tucson.

Jo
Review №51

Thanks to Frank and Susie! The car buying experience was great. They went above and beyond to get me in a car that I really needed and could afford. Even with negative equity and bad credit.

Sh
Review №52

I sold my vehicle to Hyundai. They did not send my vehicle payoff in time, because there was paperwork on their side was filled out incorrectly and had to be resubmitted to the DMV. It took me days of calling to finally get ahold of a manager willing to help me. They supposedly fixed the issue and sent in the extra couple days of fees because they were at fault for the delay- but they didn’t send enough. Now my vehicle still has an owed amount. The amount is small, less than 100 dollars, but that’s not the point. The whole process ended up being a mess and I wouldn’t recommend them at all. Their paperwork issue caused delay, and they were supposed to fix it and didn’t.

As
Review №53

Brandon was super helpful and found the right car for our needs. Was able to work with my credit and keep my payment comfortable. 10/10 come see him if you are visiting the dealership

Ed
Review №54

Super helpful and professional!We were helped by Gianni!We took our Tucson in to ask about the brakes and tires, as well as a secondary issue with the drivers side seat heater.They gave us the millimeters of tread on both, didn’t try to sell us on anything, just gave us the facts and their professional opinion. They were also able to check to see if our car was under warranty and get us set up with an appointment to have the seat heater fixed.Fantastic! Would recommend!

Lu
Review №55

Renewed my lease for a new car. Brandon made the process so easy and was very helpful. I’m glad to to continue my relations with hyndaui they provide exceptional service. I give them a 5 star rating.

li
Review №56

Lithia put a new engine in my car, BBecause the engine wentBecause the engine went outBecause the engine went out on Because the engine went out on meBecause the engine went out on me froze upbecause the enginefroze up. The engine was on a recall list.it was stuck in park when this happened. After new en gine was put in it hasnever stopped getting stuck in park.this happens occasionally. It has been back to hyundai 3 different times. The managerof lithia of frezno promised to take care of it, which of course has never happened. When this happens i have to turn car off, and star again to get it out of park.i swriously am very disappointed in lithia of Fresno

Jo
Review №57

I was extremely happy with my purchase. The customer service was phenomenal. Maria did a awesome job and I got the car that I wanted.

Mo
Review №58

Shout out to Brandon, Stan and George at lithia Hyundai. Recovered the ball and turned the game around. Appreciate the love.

Ro
Review №59

Frank was awesome get customer service an support. We love our car we appreciate everything the company an Frank has done. Thanks very much

Fe
Review №60

Went in looking for a affordable car. Francisco was the one who helped me. He made it easy to get the car I wanted at the price I wanted. Thank you!

Ju
Review №61

Ricardo is the best he got us our car and did the most we love him as a sales person will definitely be coming back

Ed
Review №62

First time car buyer, I was helped By Kenia Lopez, Shes was very Patient, helpful!!! She answered all my questions. Made the process easy! I highly recommend going with her. Kenia THANK YOU 😊 IM IN LOVE WITH MY CAR 🚗🤍

Iv
Review №63

Honest dealership.They listen what you need and they do not try to trick you and sell you something what you dont wont or afford.Frank salesman is great. Young guy but he knows his business.

Ad
Review №64

What a great dealership! And Frank was an awesome salesperson. Frank is super personable, knowledgeable, and helpful throughout the process. 6 out of 5 stars!!

Ba
Review №65

Great service; Brandon was amazing and kind and tailored the experience to what I needed. He really went above and beyond anything I was expecting. Brad was so helpful and nice too and is willing to work with you. Thanks! 😊

Se
Review №66

Frank was amazing 👏. Made yes feel comfortable. Super friendly. Made my daughters first purchase smooth....

Li
Review №67

Bought my car here and I loved it. I worked with Brandon and he was great!

br
Review №68

If you are looking for a new car come and see Brandon he was so kind and friendly made my experience so much better!!! He was quick and gave options and solutions.

Ti
Review №69

Thank you Carlos for all your help! He was very patient and was willing to work with me even when I kept changing my mind. Very knowledgeable when it came to all my questions and I left with my very first car purchase feeling so content!! 10/10 recommend!

Ha
Review №70

Big thanks to Connor for helping me find the perfect car I wanted and needed! Super helpful and the staff that put in their time as well to help us! Will be back again soon!

jo
Review №71

Just bought a brand new Hyundai Elantra r line with the 6-speed manual transmission loving it

De
Review №72

Frank was a huge help! Very thorough with the information and very tentative to customers. Highly recommend!!

Ma
Review №73

We had a wonderful experience and our salesman Frank was extremely knowledgeable on the electric vehicles.

jo
Review №74

Big thanks to Brandon for his help. Go see him for quails help. Also thanks to stan

ja
Review №75

Great customer service frank made sure all my questions were answered everything was so smooth paperwork did not take long . we decided to buy a second car from frank with in 2 weeks decided Nissan was not who we wanted to do business with so traded in our 2019 sentra

jh
Review №76

Thankyou Frank and Brandon for helping me choose my new car I love it .

Ge
Review №77

Brandon help me get the car I wanted. He was very helpful and the rest of the staff was great! Very happy with my purchase!

Sa
Review №78

Having just moved here abroad, I was looking to lease a specific type of vehicle with a limited budget (AWD SUV, 15K miles/year, 36 months bumper-to-bumper maintenance, ~$250/month). Tried 9 different dealerships around Selma, Clovis, & Fresno (theres also a car shortage due to the pandemic, so prices are inflated)... Got exactly what I was looking for here, closed the deal, & got to drive the car off the lot the same day. Thank you so much for working with me!!

Ha
Review №79

I had a wondeful experience here getting my new car thanks to Frank Amparando. He made it as easy possible and helped me get the best deal in my budget. I would recommend anyone that wants a new car to go there and ask for him to help you. THANKS AGAIN! :)

Ch
Review №80

Brandon was so helpful. He got me into a new 2021 Eleantra. He was absolutely the best and very positive. Go see him if you want a car.

Ke
Review №81

Frank is a great salesperson, he went above and beyond to get me in a 2021 Elantra.

Cy
Review №82

I dont even want to give them 1 star for a reason of James Highsmith making me feel like he was belittling me and making me feel as if I wasnt worthy of owning what he said was a 20K kinda car. After bring this to Lithia attention they gave my file to a different salesman. Pedro told me he got me approved with a lender even gave me the terms for down payment and monthly payment. Once I got down there and drove and feel more in love with the car started paper work and then he was called in the back and came back and told me I wasnt approved anymore. Been in tears and feel like they are wrong in the way they do buisness.

Ke
Review №83

I bought a 2021 Elantra off of Maria and my purchase was a great experience I have never had a new car and she was able to get me at the payment I wanted and a new car I’m so happy with my car defenitely recommend her she’s the best

lo
Review №84

Fantastic customer Service, everybody is very professional and knowledgeable, Thank you Brett for Another excellent service experience, the facility is very nice, fast service, we have been really happy with our purchase, thank you again

Ja
Review №85

Frank at Hyundai really helped my family find the right car for us. Coming from a horrible situation where someone smashed our car and not really having planned to get a car, he helped us turn lemons into lemonade. I highly recommend if you’re looking for a car for your family to visit Frank and Lithia Hyundai Fresno.

Cr
Review №86

I’ve made two vehicle purchases with them, they never disappoint. We’re able to get us to our payment and our interest rate. Would truly recommend being back and thank you to Carlos Filo for assisting us in our purchase on the 2021 Hyundai palisade this time around

Ja
Review №87

I highly recommend this dealership. Pedro helped me get into my car in a timely manner and the customer service was superior.

Ev
Review №88

Frank helped a lot did a great job, everyone was really nice also !😊 I’m happy with Frank’s work he was really helpful ! I left happy 😊💜

Ha
Review №89

Got my second vehicle from here over the weekend with the help of Frank! He always makes the process super simple and stress-free. I love my new Elantra!

Ch
Review №90

Went to look at 2022 tucson to consider an upgrade from my 2017 Elantra. Salesman Frank Amparano helped us out. Ended up purchasing 2022 tucson that I wanted. Wasnt available local so they are delivering from So-cal. I hope once car is delivered my experience continues to be as good as its been so far.

Ro
Review №91

Lithia Hyundai is the place to shop! Pedro Garcia provided us with a flawless experience! After my husband and I had a horrible experience at Selma Mazda we were referred by a friend here. From the start of our experience with Pedro Garcia, our sales man, we were put at ease! He went above and beyond to make our experience awesome! I will be looking to him in the future when we buy another car! Thank you Pedro for making our experience so awesome! We are grateful!

Be
Review №92

Matt and Giovanni in the service dept are top notch. Treated me and my car so great. With these 2 men, I would not hesitate bring my car in! Thank you both so much 🤗

Ka
Review №93

First time getting a car all by myself and Bernie made the experience so smooth and fun. Amazing customer service, I will definitely keep my business with them for any future needs :)

da
Review №94

Very friendly and helpful service..Second time buying from this dealership..Go see Maria!!

Ad
Review №95

Maria was a big help! Spent all day looking for a car for my mom and helped me finally get the perfect car!!

As
Review №96

GREAT customer service! Thanks to Frank and Francisco I drove away with my dream car!

Ke
Review №97

Bought my car here..I love my car! Always great service when I take my car in for my regular oil changes..

An
Review №98

Got my first oil change here the other day and the staff were very friendly and polite, especially Jeff who was the man who took care of us that day. Overall, everything went very smoothly and it was a very positive experience. Great service!

Ye
Review №99

I went in asking for just a quote, I dealt with Maria, I never said I was going to purchase, I just wanted the out the door price. Maria took my information, then she asked for my social, I did ask her why did she need my social if I only wanted a quote. Maria said, If you want to buy the vehicle cash, I will need your social. I again, told Maria that I only wanted a quote, she continued to write information on the computer, she then handed me a paper with my information on it, and asked me to sign it, she didnt explain to me what I needed to sign, I asked her, why do I need to sign, she mentioned that, that is part of what they do, I read the document in which again, there was no statement on there as far as what exactly I was supposed to sign. I then told her, I dont understand why I need to sign if I only want the price. She then proceeded saying, thats fine, you dont have to sign, then stands up leaves the office. Come back with a price, she would not allow me to take the quote with me, just take a picture. I felt very uncomfortable with her asking for my social and a signature with no explanation. I received a text from Lithia the following day asking me about my experience with Maria, I told them exactly what I am writing here. I later received a text saying, the paper she asked to sign is called a commitment between the buyer and the dealership meaning you will buy today, as soon as I read that, it really made me feel like Maria was trying to trick me in to committing to buy from them even though I only asked for a quote. You can ask for a quote at any dealer and YOU DO NOT NEED TO PROVIDE YOUR SOCIAL OR SIGN ANYTHING. Please be careful with people like Maria, I hate dishonesty and trying to be tricked in to doing something different from what I am asking. I hope this helps anyone that goes to Lithia Hyndai, I dont know if this is a protocol, but DO NOT SIGN ANYTHING until you get the full price and know exactly what you are being charged. See screenshot of text message, I erased the reps name since it was not Maria who asked for feedback.

Da
Review №100

I have managed automotive service shops for over 30 years. I had to take my Hyundai for a recall and Brett Kirby is top notch! Great job

Information
66 Photos
100 Comments
4.5 Rating
  • Address:5590 N Blackstone Ave, Fresno, CA 93710, United States
  • Site:https://lithiahyundaioffresno.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 559-899-3257
Categories
  • Hyundai dealer
  • Car accessories store
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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