CP
CPRexpress
4368 Thornton Ave, Fremont, CA 94536, United States
Comments
al
Review №1

John is awesome! Came in here looking to purchase a phone. Saved a lot by getting it repaired. He changed the battery and the screen of my iPhone which i thought was ready to retire. He provided great service and he didn’t take forever. I totally recommend this place to anyone. You won’t be disappointed! John was such a nice guy and works fast.Highly recommended!!!

Ya
Review №2

Returning customer here. Ive been bringing my phone and all my familys phones here and Ive been very satisfied.Very trustworthy and convenient service. Answers any questions you have. Sometimes I wait inside and watch TV or go grab food from nearby. Overall very convenient and I have never had any issues. Thanks a lot!

sa
Review №3

WOW! This place is great. Ive shattered the screen of my phone twice in the last year. Both times Ive come here. They charge me $50 and its fixed within an hour. Awesome.

Mo
Review №4

I want to let everyone know that if you have any phone repair or Computer repair I highly recommend this CPRexpress store they are very well-trained very knowledgeable their prices are very well set l had no idea what was wrong with my phone it just froze I took it to them. I have to say that they give the best customer service I actually spoke with the owner he recommended me to reset the network walk me through it. And explained what was wrong with my phone he fixed it within 40minutes.Again thank you for your best customer service.

jo
Review №5

You will love the experience of cell phone repair here! Fast! Affordable! Smart! Friendly! Welcoming! Professional! Weather you need an iPhone screen replacement or Samsung Galaxy glass repair - they will do it in no time!! Stop by or call / text today to get your FREE Quote and FREE diagnostic. Dont forget about FREE cookies too lol

De
Review №6

Anyone looking to repair a phone should go toCPRexpress they are the best. I will always come back to this place. Very Professional and honest. Thanks Ahmed

ra
Review №7

Got my IPhone 7 Screen replaced, dudes were real cool & took time to explain my options. The work came out really clean and price was fair. I did have a small issue, so I went back the next morning and the tech resolved it quickly and professionally. These guys are legit! Thanks Fellas!

As
Review №8

I was looking for a cell phone repair center in Fremont and I came across CPRexpress. They are very friendly and Honest. And they small family business very fast they repaired my iPhone while I was waiting they even offered me water. If you need cell phone or computer repair go see John @ CPRexpress he knows what he is doing .

Ar
Review №9

Nice people, friendly service- love that they dont charge you unless they need to use new parts. They genuinely seem to want to help, and arent out to scam you into spending more money. They have a warranty on their parts and services, so you can go back if problems persist! Highly recommend.

Na
Review №10

My iPhone 8 was cracked and I found this placeIn Fremont they fixed my iPhone in less then 20 minutes and they even offer me a free temper glass with my repair. They are Awesome people.

Ch
Review №11

I rarely want to write a single star review, but if I do. It really deserves it.After dropping my Iphone X and cracked my screen in the beginning of the year of 2020, I was looking for a place to REPAIR my iphone X near my office in Fremont. I decided to give CPR Express a shot.After repairing my Iphone here, I will never return again back into this store and spend a penny.The first incident, I had picked up my iphone x after it being repaired here and went back home. The screen kept popin back out in the top right corner. I kept having to push it back in, and then eventually the lcd screen started leaking in the back on the top right corner and the part completely broke within the first week after the repair date. I went back, and they fixed it again after having to haggle with them for nearly 30 mins... they told me its my Iphone cases fault and it pushed the screen out and caused the problem. Mind you, I have used this case since I originally purchased the phone and it never caused a screen to pop out, NOT ONCE.After they had to fix it the second time, the screen worked for about 1.5 months; however, the speaker stopped working, and I couldnt hear calls or music from my Iphone X, and then the screen eventually went out with it. The LCD is not broken in the back. The screen is not cracked. So, I came back here to exercise my warranty, but then they wont accept any responsibility. I have come to find that the parts they use in this store is inferior to most parts other places use to repair screens. Do yourself a favor and dont go here.

ja
Review №12

Fast service. Lowest price in town. John is awesome. Have other products at great prices. I will recommend this location to anyone who needs repair or searching for technology. Just to mention Im new to bay area from the east coast & I was very please. Note: parking can be difficult on Saturday, but I was in & out under 20-30 mins. I called several stores in the area & John quoted the lowest price. Check them out before going anywhere else, you wont be disappointed

ab
Review №13

These guys are GREAT! I had my iPhone 6+ repaired there a few months back and Im pretty hard on my phones....less than 2 months go by and I seem to have cracked another screen....its in an Otter Box! So I put it off for a while....dropped by today to get it fixed and the guy says I think your screens OK....let me take a look....I remember him telling me he put a better screen protector on my original below $100 repair....so he peels the super protector off and there is a PERFECT display screen below.....had a new one quickly installed and I was out the door in under 5 minutes. Ill be a repeat customer if I ever have another problem....Quicjk service for original screen replacement and HONEST service this time around what more can you ask for? Their price for screen replacement was $15-20 less than many other places when I 1st phoned around. Thanks Guys!

Ma
Review №14

My iPhone XR was cracked, I took it to CPRexpress and they repaired it under 30 minutes, very reasonable pricing and excellent customer service.

mi
Review №15

This place is very Honest and reliable fast service you’re find in the entire Bay Area. Ahmed is very to the point of the issue or the problem you may have with your device or cell phone. Go see them

VI
Review №16

Safi is so good! I went around a month ago for a new screen for my 7+ and GOD BLESS! I found this place on yelp and they had good reviews so I decided to give it a try. Hes so sweet and it only took him like 20 mins and it was for such a good price. Not going to lie, since then I have dropped my phone like 3 times and it still didnt break!! Definitely recommending to all my friends and family!

Da
Review №17

This is one of the best cellphone repair service shops in Fremont area. Quick and Cheap

ma
Review №18

Today, I accidentally dropped my iPhone 7 Plus on the ground and the screen shattered. Fortunately, only the screen shattered and the LCD portion still functions correctly. I talked to John and he was able to give me a great pricing on the screen repair and repaired it that same night. I could not find any other stores in the Fremont area that was opened so late and do the screen repair. The whole process took less than 25 minutes and the work is warrantied for 30 days. Thanks to Johns great work, my iPhone 7 Plus looks just like it was before I dropped it. Note that phone repair area is located in retail shopping center where the store is, and they have cool cell phone accessorys and they sell their products too.

ca
Review №19

Came with a shattered iphone 7 plus and they were able to fix my phone in 30 mins. I just called right when they opened and they took me in.I told them I had class all day so i wouldnt be able to pick it up. I found it very nice of them to fully charge my phone for me while it was there.Spent $108 on repair and they also give you a free screen protector and apply it on for you.Best customer service ever!

Ja
Review №20

I went to get my battery replaced iPhone 6. They replaced the battery with a very cheap one which only lasted 3 weeks. They refused to change the battery making me lose my money.

Sa
Review №21

These guys are really super good in customer service. I came here to fix my iphone 6s, they fixed it by the time i stand there for 20 minutes. They are like super fast in service. They know exactly whats going wrong with the phone.

Re
Review №22

Love this place they fixed my iphone 7 in less then 30 minutesthanks ahmed!

br
Review №23

I come today its said they open but there are close i waste time and gas😡

Li
Review №24

Got my note 5 fixed here.... the customer service was great... I went to few places, but I got the best price here... Im diffently sending friends n family here....

ni
Review №25

L walked into the store with a completely cracked iphone screen and got it fixed in less than 20 min.The service was quality, fast and informative.The owner(john i believe) is very great, AJ with a warm welcome gave me lot information.overall i had a great experience i would defiantly go back there in future.

Ka
Review №26

Mobile world is awesome, they repaired my iphone8 in less then 30 minutes. They also offered me a free tempered glass for my iPhone 8. Thanks John

Wa
Review №27

This place is very Honest and reliable fast service you’re find in the entire Bay Area. John is very to the point of the issue or the problem you may have with your device or cell phone. Go see them

sa
Review №28

This place was amazing, They are pretty quick, easy to work with, and very efficient. I’ll definitely come here every time i crack my phone

ma
Review №29

After my iPad broke, I contacted literally 15+ repair shops from Hayward to Milpitas. Service MW had by far the best customer service and easily the best service warranty (3mos vs 30 days from everyone else). They were completely friendly and transparent from the start, which most other places were not.I gave it to them over the holidays and John made sure to let me know about when theyd be closed etc and also told me when he could provide an update - whether or not there was any news while they worked on it, he still held up his end and gave me a call just to update. He was very considerate to the time it was taking and offered a discount for the holiday delays. Honestly this place has EXCELLENT customer service and you should absolutely come here. And John needs a raise!Ultimately they repair the iPad they did everything in their power to help me. That being said, I would definitely come here for any future service needs.

Wa
Review №30

I was looking for a place to repair my iPhone XR and online I found CPRexpress. I came here they fixed my iPhone XR in less then 30 minutes thanks Ahmed!

Je
Review №31

Took my iPhone 7 screen to be replaced only to discover the part they used was defective giving me a hazy unclear tint. Had to go back and get another replacement. Definitely not factory quality or close to it.

ma
Review №32

A++ Phone repair shop. These guys are good at what they do. Took in my iPhone 7 with a cracked screen and my Samsung S8+ with a shattered rear glass for repair. Very fair cost, quick stock check for parts and very knowledgable service team. My phones were done by the time I got coffee and something to eat. *I had an issue with the display colors on the iPhone and when I returned, there was absolutely no hassles in redoing the service. 2-3 hours later, picked up a perfect iPhone 7! 100% pleased. If you need your phones fixed, go to Mobile World in fremont.

Na
Review №33

I found pretty cool service here in this store . I got my phone fixed twice iPhone 6s plus within 30 minutes . They provide a great customer service.

Su
Review №34

I have been here many times due to best customer service and great prices. The best unique thing from all the other stores is that they fix any issue in less than 30 minutes.

Ja
Review №35

Highly recommend! Speedy and professional repair service by the business owner himself, John . My iPhone 7 screen was replaced in about 20 min and everything went smoothly and was right on time.I was told they use refurbished genuine Apple screens for the repairs. Be aware there is a small extra charge if your LCD is damaged in addition to the screen glass, as that means the broken screen cannot be refurbished for reuse.I would highly recommend Mobile World for any of your electronic repair needs. They also fix laptops, water damage, provide data recovery services, and have lots of mobile phone accessories for sale in the shop.I used a Groupon voucher for the repair. Mobile World does give a warranty for a Groupon repair - however I was clearly informed of this before the repair and was told that as such, it was my responsibility to double check device functionality after the repair before paying. John was patient and gave me plenty of time to test everything was working properly afterwards, before redeeming the voucher and paying tax. He even gave me some useful tips about my device as well and was kind and respectful throughout, event though I was using a Groupon.

Na
Review №36

The best place to repair your iPhone 7 Plus

Yo
Review №37

Be careful with am he lying alot dont put your signature in any paper for am if some damage he doing on your phone he not paying your damage he telling ot was like this so be careful they are 2 guys one boss 1 employe dont trust does people they took my 500 $ to repair my 3 phone ofter 3 days it was the some sheet which I give it to am and he telling me oh that some other part of your phone u should repair he want more money then he didnt repair my phone

It
Review №38

These guys try to lie cheat and steal people who dont know that much about there fell phone problems. These scammers have u sign the work order before they fix your phone but in the fine prints they say no matter what your paying even if they dont fix it right. They tried to sell me a iPhone 5s saying it was unlocked but in fact it was a lie after I put inside a different SIM card from AT&T and it locked up right away. So I didnt buy it.

su
Review №39

I had my iphone broken, as i need it in urgency and roamed 3 to shops but in this shop it was done in 20 minutes. Thanks a ton. It was great.

Wa
Review №40

Great Experience here. If you are looking to get an iphone repair, This is the place. i had a cracked iphone that needed to be repaired. and i google iphone repair in Fremont . and many people showed up. John was able to give me the cheapest quote over the phone and i drove by. When i walked in I realized they do more than just iphone repairs. they do iPad repair, samsung repair, and macbook repair. Great to know that places like this exist. I will be sending all my friends.They were so professional and sweet as well! They went above and beyond for me! Couldnt say enough great things! They are my go to!!

Lu
Review №41

Terrible place. I went to ask for the of a iphone 6 he looked at it he told me 300 plus tax,put it back where it was and started helping a different person...I walked away I didnt buy it he didnt want to sell it... terrible service

De
Review №42

I have an iPhone 7+, dropped it broke the screen costed $280. Got it fixed the following week the digitizer started malfunctioning costed another $250. A week later the screen is still malfunctioning. If you want a quality repair do not come here. They just want your money

Te
Review №43

Literally ruined my $650 phone. Lied about their ability, the owner is very unprofessional and dishonest. IMHO...One of the worst businesses in Fremont Ca. If youve ever been to Fremont you know that is saying a lot.

JO
Review №44

Took my iphone to Mobile World they are fast they fixed my iphone in 30minuts

BA
Review №45

My iphone 7 screen was broken and sam over in mobile world has repaired it at a very good price with OEM parts.

Fl
Review №46

This is the the best store around I definitely recommend

Sa
Review №47

So literally all I needed them to do was screw in a couple of screws so that my Moto X Pure could function. They were very rude and said basically that they dont want to take on liability. Also a couple of months ago I gave them my One Plus One. 4 weeks later we called and they said the part wasnt even there yet. Terrible store.

ja
Review №48

Scam Scam liar and complete rip off. He lost my iphone and told me that sorry I lost your phone with all my important data. avoid using this place

Md
Review №49

I came here last week it was very good experience!!i came to fix my phone.I got i done real quick with very good service and reasonable price.I got a good assistance from people over there which made my work real easy

Ri
Review №50

Fremont location just want your money

Ro
Review №51

Horrible. I went to get my IPhone screen repaired and they replaced it with a screen that barely sensed my finger when I touched it. We got it fixed and then again the same thing happened. A few days later the screen went black even after charge. We went to him and we didn’t get refund, help, or anything.

Pa
Review №52

One of my friend suggested to go here. I came here with two problems one is cracked screen and the other one is battery. They fixed my two issues in 30 minutes. I was really shocked and i refer this place for my friend so that they get the same experience like me

JA
Review №53

Helpful people

Br
Review №54

Everything, A2Z perfect

Information
54 Comments
4.7 Rating
  • Address:4368 Thornton Ave, Fremont, CA 94536, United States
  • Site:http://cellphonemastertechnician.com/
  • Phone:+1 510-713-9300
Categories
  • Cell phone store
  • Computer service
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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