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A & J Automotive
712 Warrenton Rd suite b, Fredericksburg, VA 22406, United States
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A & J Automotive
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Am
Review №1

Always great customer service. Competitive prices. I always use them for my major car needs and services.

Ga
Review №2

Take your car ANY other place. My dads cooling fans were out, engine was overheating...he took his car in to get an estimate and they quoted him $900!! The parts online were less than $200 and we had a mechanic friend replace the fans, took less than an hour, he charged $50. This place was going to charge $700 for labor?? Rip off!!On top of that, they charged $120 for a diagnostic fee...are you kidding me?? Just to look at the car? Insane. We will never be back.This place will get their money one way or another. Not worth your time or energy. Take your car somewhere else.

Jo
Review №3

Seems to inspect a boat trailer they want me to leave it with the vehicle attached to it that way I went to progressive auto got it done with no hassle

LA
Review №4

The staff were welcoming, fast a d friendly. When my car broke down unexpectedly they were the only shop who took my car that day. No appointment needed. They worked quickly and got my car back to me a day earlier than expected. Thanks so much Cody.

Jo
Review №5

Professional, friendly, reliable, and Id recommend them to anyone.

Is
Review №6

My experience we the new guys are doing perfect he is the only one doing his work 💪👷

ji
Review №7

Inquired about some work I needed doneTheir price was too expensive.

Be
Review №8

I go here for inspection. Good friendly service.

Ma
Review №9

They are hands down the best in Fredericksburg an I’ll continue to use them

Gi
Review №10

These guys are top notch in courtesy, professionalism, and explaining exactly what you need and the cost. I will never go anywhere else. This place is awesome!!

Ca
Review №11

We have brought several cars here over the years and always received excellent service. I especially appreciate that I can trust them to do a good job at a fair price. Highly recommend!

ir
Review №12

Great customer service. Have been coming here since 2018 and have not regretted. Very polite workers..

As
Review №13

Great automotive shop! Great customer service and performed service in a timely manner. They were able to identify and fix the problem to my car. Will definitely be back for future repairs. Thank you guys

Da
Review №14

Great staff, honest and trustworthy! Highly recommend them.

Je
Review №15

Friendly, convenient, trustworthy, and nice. Will go back, even though my car was dead and ultimately they couldnt do anything

Da
Review №16

Wow this shop is the best I have ever been to. They fixed my car in two days an I havent had any problems since. Thanks guys

Ch
Review №17

Chuck and Cody were great to deal with. Professional and On-Time - Thank You!

St
Review №18

My husband found this place when we first moved here 16 years ago. I take all my vehicles here for everything. Friendly service, affordable. They will drop you off and pick you up while your vehicle is being serviced. They do emissions and safety inspections also. Love this place!

Je
Review №19

I am very particular on who I give my busy to. A & J Automotive is awesome. The people at the front desk are amazing and the technicians do a fantastic job each time I bring my vehicle to them. If you are looking for a place to service your vehicle, here is the place. Descent prices, quality service and they are about the customer.

D
Review №20

I went in to get my car checked out. I think my clutch was going in my car. Chuck the manager was so friendly and always kept me in the loop with my car and what was going on. I highly recommend them to anyone who needs their car worked on. They are very honest and tell you what you actually need and not try and sell you stuff you don’t just so they can make money. Thank you A & J for the great service. My car thanks you also 😁

Ro
Review №21

My car died in VA driving north from vacation. We were stranded. Called A&J a few minutes before they opened on a Monday morning. Had the car towed there. They could have told me anything, but it was just a broken serpentine belt. They took me right in, ordered the belt, replaced the belt, recharged the battery and thoroughly checked the vehicle. Was back on the road in a few hours. Good prices, good service...Thanks, guys!

Da
Review №22

As an automotive professional for more than 40 years, I was impressed with the professional service and friendliness of the staff. Having just moved to the area. I had A&J perform an emissions and safety inspection on my vehicle. They were timely, honest, and got me in and out very quickly.Kudos to a well run, clean, honest and professional shop! Thanks for your help!

Du
Review №23

I took my truck to shop on a Thursday to get something fixed, got it back Friday. When I got my truck back they had the a.c blowing high and left it on when they cut my truck off so when i got it in first thing high hot air was coming out. Then when i got home and went to leave again my alarm went off when I unlocked and opened door & I didnt think anything about it but now IT KEEPS going off everytime i unlock my truck and open it. I dont know what they did to it but they will be contacted this Monday 31st!...

Re
Review №24

My husband and I really like A & J Automotive. My car was making a funny sound & they gave me a better explanation than the dealership.

Ma
Review №25

It was a good place, the people are very nice. I was in and out and they seem to be very organized. Fair prices. Ill be back.

Av
Review №26

Fast service and informative. Their pricing is reasonable and the staff is very friendly. Thank you for giving my car a much needed oil change and alignment.

Re
Review №27

Great place very helpful

Je
Review №28

Always the best. Austin and Joe Roberta Chuck, Cody and the entire team at A&J are like part of the family. They are always fair and trustworthy. We have been going to them for around 20 years now. My daughter went off to college in Florida and the goal is to find a place there that we can compare to A&J. That will be a tall order. When ever she drives home the car goes to them for a good once over.A+++

Mi
Review №29

Best shop ever !

Be
Review №30

They are always so friendly and helpful!

Ge
Review №31

First time, very generous but the price was a little to expensive 😅 to what Im use to paying!

Li
Review №32

I like them, never had an issue and reasonably priced

Cl
Review №33

Cant say a bad thing about these guys (and gal). I do 99% of my work myself but whatever I cannot do I take to them. Honest guys from Cody and Chuck up front to all the guys in the back, to the very involved owners Austin and Joe. Great work, fair prices, and honest folks.

Ko
Review №34

Love this place. They’re so quick and always offer me a ride back to work if I’m dropping my car off. Prices are great and it’s so convenient that I don’t need an appointment time.

De
Review №35

Professionalism is unmatched at A&J. The experience that the staff has here makes the difference. Employees stay here and dont move around. That says something. Dont trust anyone else with your vehicle.

Gr
Review №36

Awesome business!! The guys Chuck and Cody at the front are always very helpful and knowledgeable.

Pa
Review №37

Very professional staff and technicians! Highly recommend them.

Ro
Review №38

Oh my God --These guys greet you when you walk in the door -convenient to my area dont know what I would do without them.The folks there are amazing helpful & patient. God bless you guys for being in the area 🙏 we need you!!

Gr
Review №39

These guys are all about customer service! They are great people with knowledgeable staff. They go above and beyond to make you happy. Still continue to take all my vehicles here. Anyone complains about these guys havent been to a car repair shop in the last 40+ years! Keep up the good work Austin and Joey.

Ni
Review №40

Very friendly staff! Amazing job!

An
Review №41

Workers are responsible respectful and really knowledgeable thanks guys for getting me back on the road

Br
Review №42

These guys always do a great job, inspections and emissions.

Ti
Review №43

I took my old Ford F-250 to have the alignment done. When they went to pull it into the shop the starter solenoid stuck (common ground issue with older Ford’s). The mechanic didn’t know what to do and let to turn until starter was smoking. Every real mechanic knows that when this happens you have to tap the solenoid located on the fender to get it to release. Then they called me saying I needed a new starter and solenoid. I told them I would come down and put a new one myself which they gave me no complaint over me doing that. I came by and put the new starter and solenoid in while the truck was in their parking lot which took about 15 minutes. While I was doing that, the own came out and started cursing at me telling me to get my truck out of his lot and he was calling a tow truck. I would never go back to the shop again. They do not know what they are doing and they are rude if you don’t let them fix your vehicle after they break it. By the way, the ground wire was loss and that is why the solenoid stuck.

De
Review №44

Repair prices affordable and the guys that work there are great!

Am
Review №45

Fantastic job here. Came in based on the good reviews I saw for what I expected would be a big, expensive repair, and not only were they all super friendly and understanding, but they fixed my car in record time and now it works great. Cheaper than I expected and I didnt get that feeling that they were trying to take advantage of my since Im a woman by bumping up prices. Thanks, guys.

My
Review №46

These guys are honest and fast. Been bringing all the familys cars here (6 of them) for about 2 years. Not the cheapest shop in town, but the knowledge and honestly pays off in the long run. They always shoot me straight and I trust them and their work.

jo
Review №47

They are the best in town! The have all the answers and all the right equipment in stock to take care of any type of problem for any type of car. You cant beat their prices and they make you feel like family! Love the location and so do many of my friends and family!

Ke
Review №48

I am a mechanic by trade. I have been coming here since moving to FBurg. All of my interactions are pleasant. My wife doesnt even mind going in. I have observed the way they deal with less knowledgable customers and am impressed. I feel they are honest, up-front, and fair. I have paid for them to do jobs that I could do and I couldnt have saved enough to make it worth it. You should at least give them a chance.

Ma
Review №49

Ill do business with people who I believe are honest and kind. I felt that here. This is where Ill bring my car back to in the future.

Do
Review №50

A friend neighborhood auto shop. We had issues with our brake rotors and they were able to quickly diagnose the issue and replace the rotors. The staff is very friendly and accommodating and gave me a ride home when I dropped my car off.

Ia
Review №51

I got a clutch/timing belt/other work done here recently. The work was great, and they were very patient with me when I thought there was something wrong with the clutch, because I wasnt used to the new one. The prices are also very fair and their hourly rate is ~$40/hour less than nearby shops.

Tr
Review №52

Exemplary service!

Dr
Review №53

I’m a little disappointed in the service here. I brought our family van in for a second opinion and ended up spending more than I originally would have. I bought four tires and had the O2 sensor repaired and it cost almost $1400. Their military discount only applies to the the first $50. That’s pretty weak. The service was good but they should have given me a better deal since I gave them by business instead of another shop. Also, I sent several customers there. Won’t be going back.

Da
Review №54

They treat your car like it is their car. They dont upsell repairs and try to manipulate you into getting things done that you dont need.

Ed
Review №55

Great service. In and out under a hour

D
Review №56

Dishonest owner. Does work without permission when you have explicitly told them call before you do anything. ALSO charges a ridiculous rate for simple things that take less than a minute. Im sorry 100 bucks for something that takes 30 seconds is not ok. Literally 30 seconds. Not an exaggeration. Then refuses to take the payments listed on the door and insists on cash if you argue the price. F*** this place.

Am
Review №57

Front Staff is ALWAYS welcoming and takes great care of us. We take our vehicles in for routine maintenance all the time and NEVER have been pushed to get additional work done that was not needed. (unlike other places we have been). I know our vehicles and wallets are in great hands when we go to A & J Automotive. Constantly recommending them!

Br
Review №58

Front Staff is always welcoming and takes great care of me. I take all three of my vehicles in for routine maintenance and repairs all the time and never have been pushed to get additional work done that was not needed. I always get a ride back home or work while they work on vehicle. I know my vehicles are in great hands. I always recommend A & J Automotive to my family and friends. Geico employees give A & J a lot of business because we trust them!

St
Review №59

Very fast. Very compliant and understanding. Dad has been going here for years. I just started going here. Deffinetly the best shop Ive been too.

Mi
Review №60

Great staff. Good prices professional work

Ka
Review №61

I have been with A&J for years now and have always received top service. I never leave there feeling like I have paid too much or paid for something I didnt really need. Really like the family feel of the place as well. Highly recommend this business!

Je
Review №62

Ive been taking our vehicles to A&J Automotive for over 8 years. They are honest, fair and do great work.

Ma
Review №63

This is the only place I will bring my vehicles in Fredericksburg area. They are trustworthy, and have saved my hundreds of dollars with their honest diagnostics when compared to other local mechanics. The other members of my family that live in the area now bring their vehicles here as well. 6/5 stars

Pe
Review №64

Theyre quick when doing inspections; however, theyre pricey when it comes to repairs. My daughter went in for an inspection and was advised that she needed $1100 for breaks and windshield wipers🤔

He
Review №65

Great honest and professional work time and time again! Thank you Roberta for shuttling me home and back to the shop. My car runs GREAT!

Ri
Review №66

Best place in the area to get your car repaired or have preventative maintenance done. Extremely honest and fair.

Jo
Review №67

Always a great experience going here. Honest service and prices.

bl
Review №68

Nothing but crooks here! Saying something cost 500 plus to fix, meanwhile the pieces are only ten bucks and I can install it myself. They try to charge you for things you dont even need, so glad I got a second opinion.

mr
Review №69

Great customer service very well explain thank you 😊

Be
Review №70

When my car broke down I had it towed to A&J. It was an hour before they closed (and on July 3rd), but they still took the time to diagnose the problem (snapped axle), and had two mechanics work on it so they could get it fixed that day.The end result- 2 hours after being stranded on the road, A&J had me back on my way.Excellent service!

Ro
Review №71

Great service, fair prices.

Jo
Review №72

Great customer service with reliable technicians.

Re
Review №73

A&J is the best!!! They are honest, trustworthy and great at what they do. I recommend them to everyone!

Ka
Review №74

Great service as always.

Ri
Review №75

Honest fair one of the best automotive repair shops in the burg!!!!!

De
Review №76

Great service and nice staff. Got work done in a timely manner

Ro
Review №77

Great and fast service, I use them to do all my repairs and service for my limousine fleet and personal vehicles. Keep up the great work!!!!ThanksAnytime Limousines

Ke
Review №78

Great service! Highly recommend them for your automotive needs.

Wy
Review №79

Charged $105 bucks to look at a check engine light. Didnt say a thing about it when dropping off. Never coming here again. You shouldnt either.

Ro
Review №80

ALWAYS FIXES PROBLEM SO I DONT HAVE TO MAKE RETURN TRIPS FAIR PRICES FOR REPAIRS

Br
Review №81

Great service

Je
Review №82

Excellent service, they were able to get me in quick. Highly recommend them.

Ch
Review №83

Always helpful in explaining all services and repairsFast turn around on everything Ive had done

Sa
Review №84

Great service and nice staff. The service was done fast and at a great price!!!

Wi
Review №85

Excellent service, excellent price... I wouldnt take my 1996 Ford F-150 any where else, they are very reliable, dependable and guarantee their work...

Am
Review №86

Excellent service and helpful staff, highly recommend!

Tr
Review №87

Great and good people to work on the vehicles.

An
Review №88

Absolutely love them!! They treat you like family and their prices are beyond reasonable!!!

Mi
Review №89

Beware - I suspect foul play from A&J automotive. If my experience is like others, I would ask to confirm their findings prior to it leaving the repair bay.I do have a basic understanding of mechanic work, being raised around DIYers for most of my formative years and took auto shop class in highschool, and even do some light mechanic work on my own vehicle from time to time just to save cash, as most shop rates are between $95-$125/hr. That said, I know when someone is trying to slight me. I digress.Roughly two weeks ago, I took my vehicle to A&J Automotive for va state inspections and they failed it under exhaust (which I agree with, which has been addressed) and a bad right corner light. I found this odd, as I had replaced both left and right rear lights at the same time (they are led bulbs as opposed to the OEM incandescents, which typically have much longer lifespans unless either the circuit board hosting the LEDs or the LEDs themselves are cheaply-produced - of which these werent, and were not cheap on account of it) less than a year ago. I declined both services and had them fail the vehicle so I could get these issues addressed when I had the money. Needless to say, I was a bit skeptical about the turn signal light and so I verified functionlaity myself.The result: both bulbs were perfectly fine.So, I got to thinking - there are only four possible reasons why they would habe failed the turn signal lights:1) The ambient lighting conditions in the repair bay were brighter than the bulbs themselves - which doesnt make a whole lot of sense to me considering that only one bulb, not both bulbs, were counted as a failing condition.2) Bad wiring running to the tail lights - if this were the case, then why did it present itself only during the time of the inspection and no other time? A police officer would have pulled me over and informed me of faulty equipment as Ive not only crossed paths with multiple cops, but many have driven directly behind me with no recourse, even at night. I get home and found both lights were working just fine.3) human error (The inspection official was not paying attention) - however, this is supposed to be a state-certified inspection specialist which handles these types of issues and can see when things are wrong. Why did this guy miss it when another one passed it?4) false diagnostics and unneeded repairs claimed as necessary - Ive heard about this happening before, and the others described above make little sense when logic is applied.Now, its not like it was an expensive repair, and the person servicing the front counter seemed nonchalant about the issue, but what I take issue with is the principal matter of potential dishonesty, and on that, I cannot trust returning there.

Bi
Review №90

Good, Honest, quality service.

Da
Review №91

Staff bend over backwards to help you get your vehicle in the shop and out as soon as possible with all repairs done. You can trust this crew!

St
Review №92

Honest good quality work

Le
Review №93

The information that they gave was discouraging. After I asked if the repairs could be guaranteed, management said no, there is no DTO resolution Given.

Er
Review №94

Good place nice guys fast service

St
Review №95

Great mechanics, fast work, friendly and knowledge.

To
Review №96

Crooks ....I really miss Hudson’s Automotive they were a quality mechanic shop

Al
Review №97

Very Friendly staff!

Te
Review №98

Great service and honest

ti
Review №99

Great service and awesome people

Sh
Review №100

Highly recommend this place!!!

Information
4 Photos
100 Comments
4.5 Rating
  • Address:712 Warrenton Rd suite b, Fredericksburg, VA 22406, United States
  • Site:http://aandjautomotive.net/
  • Phone:+1 540-373-2811
Categories
  • Auto repair shop
  • Towing service
  • Transmission shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–7PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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