Two very helpful people. Female went into store back and pulled requested wipers (not on display) and put them aside as we continued to shop. Male (Dylan, sp?) put them on FREE as advertised AND politely refused a tip (when did THAT ever happen to you?) Then he asked us to test it. The Rain-X mid-price wiper on drivers side skipped over the center of sprayed windshield washer fluid, so he replaced it with a new one. That wiper had the same problem. He returned the 3rd time with the most expensive version which worked well. There was no additional charge for the more expensive version or the repeated service. This is service beyond just a smile. They really are Ready in Advance.

I called to find out is the part I was looking for was instock.I was told it was in stock, of course the young lady on the phone was looking up the wrong part .In my opinion the young lady answering the phone had absolutely no knowledge of automobiles. It shows the companies poor management by having people represent them over the phone that know nothing about automobiles of the parts they require.

I arrived at the location looking for a bulb for my car. Unfortunately the part was not in, but the gentleman looked up other locations nearby and let me know where I could purchase one. I really appreciate that, great customer service.

Nice store, good selection, and friendly staff.

My vehicle broke down on RT 1 in front of the store. I came in to get a new battery as my alternator was not working and the new (charged) battery would allow me to get home. It took forever to check out due to the slow service of the people in front of me.When I checked out, I explained my situation and asked if they had an adjustable wrench I could borrow. The cashier said theres a box behind the battery jump cart that I could take what I need as long as I bring it back. Since there were only sockets, and I didnt know what size I needed (as it turns out I needed three different sizes) I just grabbed the ratchet and several likely sockets.The cashier then said Im taking too much, she could let me take one ratchet and socket if I leave my drivers license. I was told that they offer a service to customers to replace their batteries and if I borrowed the tools they would not be able they would not have the tools to change a battery out. Mind you, I just purchased a $140 battery from them and I had an urgent need to change the battery (wife and 5 kids in the van on a 100 degree day is not a good combo). So I was not allowed to take a few tools to change my battery on the off chance that someone drove up and needed a few tools to change their battery. Needless to say I was frustrated and grabbed a $10 6 adjustable wrench (overpriced, but its what they had) and changed the battery. I will actively endeavor to not use Advance Auto again, specifically this location.

Helped by two very helpful and knowledgeable men today. Thank you for helping me solve multiple problems in one trip. You fixed me up and sent me away happy.

Awesome employees and great customer service

One of the easiest auto parts experiences in the area, i somehow keep getting the same employee when i come, maybe its timing. Small store, so usually they dont have what i need on hand for my weird cars, though they can usually get it faster than anybody else. Jeremy(mentioned above) has been helpful, polite, fast, knowledgeable, and has never used the computer system as an excuse. Great job staffing this store!

3/4 of the time they have what I am looking for and if they dont have it they will go out of their way to check other stores close by

A bunch of monkeys typing on computers, if you are gonna work at a auto parts store you need some knowledge of what parts are. I went in to get a water pump for a 92 Chevy S10 with a 4.3l they said they were out of stock so I said pull up a 92 GMC Sonoma with a 4.3l and they said they had it so I told him to give me that and then argued with me it wont work when they are the SAME MOTOR AND VEHICLE just different names. I wish white oak auto part never got bought out by Carquest so at least I had a place to go where people knew what they were talking about.

I came in to buy air filters for my car. They only had expensive air filters in stock. Rob called to price match Auto Zones prices and sent me out the door with what I needed at the right price.I was stunned with the excellent customer service. I was also greeted twice on my way in the door.😀I will defiantly be doing my business at this location in the future!Thanks Rob!

Good as usual. 4stars because no free coffee. Lol .I likely coffee

Get the right part the first time, these guys only sale and offer you items you need to complete the job...

They had what I needed it was a good price.

It was easy and fast

Knowledgeable staff.

Long wait time to check out and shelves are always empty. Customer service is on par though. Order online and pick up in store is your best option.

Great prices and great customer service

The employees at this store go above and beyond! I was at Sheetz and couldnt get my car to start; the battery was fine and I had just changed the oil. After some advice from passers-by, I walked over to Advance Auto Parts. I explained the problem to Dwayne, and he drove over to my car to look at it. He examined the car, figured out the problem, and offered to drive it back to the store and show me the right parts. Luckily, the problem righted itself just in time and I was able to drive home. Dwayne was extremely understanding and patient, I couldnt ask for better service.

Good news is they had what I needed, bad news was it took 20 minutes to checkout; one associate was on the phone and the other went in the back looking for a part. If it wasnt for the convenient location I would have gone to Wal-Mart for the coolant I needed

Over priced an it seems your workers are very depressed they never smile barely say hello i walked around 5 mins noone said anything to me so i walk out

Excellent selection and excellent service.

We have a dealership and come here almost daily for parts. Everyone is very knowledgeable and professional and their prices are always great.

Two guys change battery and dont due ....nothing experience......change battery?.....come mennn!!!!

Knowledgeable staff, had what I needed.

Very helpful and knowledgeable staff and great selection of parts.

Had just what I needed

I’ve literally been standing here for 15 minutes and not a single soul said a word to me. 1 at desk playing mechanic with the customer and the managers are in the back laughing. Silly store. Mickey Mouse club house is what this is

Great deals and great prices on auto parts

They saved the day they had what i needed

Dora is the best when comes to CS

Exceptional customer service

Just like any other advance auto, nothing special

Always my first choice

Average

Great place

Nice prices