My family has purchased numerous vehicles from Huber Mercedes Benz in Fredericksburg, VA from salesman David Cunningham. David exemplifies what great service and salesmanship is all about! He is professional, honest and very knowledgeable. He made every car buying experience a breeze. His exemplary customer service skills leaves nothing to be desired. He is a top-notch salesman and professional! He will always be our family’s #1 go to for vehicles. If you desire a first-class car buying experience, go to Huber Mercedes Benz of Fredericksburg today and ask for David! In my opinion, he’s the best salesman in DMV😊

David Cunningham was incredibly helpful and timely in getting me the exact car that I wanted. Super impressed with all their incredible machines and pleasant staff.

I came in around 6:15pm to look at an e350. Ryan helped me right away. Was very knowledgeable able the vehicle i wanted and helped me personally on the best deal i could get. Very professional. I bought the vehicle and was in and out of the door at 7:15. They close at 7 and he stayed and helped me through out the process. Quick and easy. 5 star service and would buy from this dealership again. Thank you.

Thanks to my Service Advisor, Steve Appel, for his professional and courteous service. Hes always respectful of my time. Todays service was promptly completed and he advised me of other items that need attention. Nobody wants to hear that their vehicle needs more work but I appreciated him carefully explaining what was required and why.

If you’re looking to buy a car, you need to work with Eric Jones. He’s genuinely a nice person who works for the customer. He took me on a test drive and explained the car features to me. We discussed the pros and cons of car buying. In the end, I bought my first car from him today and he made my car buying experience easy. He took his time to go over the numbers with me before I signed or had my credit score pulled. When I was in the process of signing all the paperwork, DeLante Davis brought my two pups water and paper dishes so they could drink water and stretch their legs before their car seats were moved into our new car. I couldn’t ask for a better car buying experience or a better salesman then Eric Jones.

Love my 2021 GLC 300 BENZ!......GREAT SURVICE!A.RICHARDSON GREAT SALESMAN !

I cant say enough about this Mercedes-Benz of Fredericksburg dealership! They truly treat you like family! (Thanks Antoine & DeLante for everything!!). I trust them and their service implicitly. I already own one car from there and we just bought us an SUV this weekend to complete our Mercedes family. I wouldnt think of buying or going anywhere else!!! Sure is nice to TRUST your car dealership with your second most expensive possession other than your house!!! Thanks to you all for everything you do!

Bought a brand new 2022 GLE 350. Antoine was our sales rep and did a great job. DeLante, the product concierge steals the show! He spent several hours going through every feature and function inside the car. He is an incredible asset to the dealership and I’m so grateful for him showing us how to use our new SUV.

This is our family’s 6th Mercedes purchase from David Cunningham at Mercedes-Benz of Fredericksburg. What a great experience! No pressure just good honest business. If you are in the market for a vehicle you really should see David before you buy anywhere else.

Delante the Product Conceige was awesome! I am the most tech challenged person. And when I went back in for service he walked me through and answered all my questions. He’s fun, patient and highly knowledgeable. Five stars for him for sure!

Adam contacted me within 20 mins of my online inquiry. He made himself available and even stayed a bit after hours to help me with my purchase. I found the exact vehicle I was looking for and the purchase process was easy and timely Valerie in the finance department also made the process simple. I recommend the team highly! - Tom Wiseman

I had a great experience at Mercedes Benz of Fredericksburg! The staff was very helpful, knowledgeable, efficient and made sure to give me 5 star treatment. The process was smooth and hassle free. I would highly recommend them to any and everyone. I would like to give special acknowledgment to Adam, Whitney and Mickey for making my buying experience memorable. The whole staff was awesome!

As a petite female going through the car buying process, I have to say I had the BEST possible first impression with master salesman Teddy and manager Mickey. I have purchased a few cars on my own over the years and been to dozens of dealerships for each one trying to find not only a car that works for my tastes, but a sales team that is genuine. Even though there was an issue with the car I was interested in already being sold, Teddy was very upfront and honest with me from the beginning, and offered to still show me around the lots to see if there was anything in my taste and price bracket I would see. I felt 0 pressure to buy as Teddy was very kind and insightful for all the questions I had while treating me as another person, not a money machine or some dumb lady wanting a fancy car. I am still in the process to find a car but look forward to checking in with Teddy and Mickey to see what they get in stock or can help locate.

I scheduled service through the MB Assist since I could never get anyone to answer the service line at the Huber dealership. On the scheduled day of service, we showed up on time with our 2021 GLE 350 for its first service. Service Advisor said it would take 1.5 to 2 hours to complete the service. You guys know the deal, it took 4 hours for an oil change and tire rotation. I am fine with the delay, because the service is normally slower than they advise. I paid the bill and left. As i reviewed the bill, I noticed a 11.50 charge for windshield wiper fluid. That must be some special MB windshield wiper fluid, because the high price fluid that I have seen is at the highest 5.50 and that is high. My point is most dealerships top off those type of fluids as a courtesy. I realize now this dealership does NOT do the courtesy top offs. So, make sure you top off your wiper fluid or expect to pay additional $12.00 for your $60,000 vehicle you paid for, already. But they will wash your car ($19.95 value- they say) like my 12 year kid did it, with trash still left in the cup containers and all weather mats still dirty. I would think attention to detail is born and bred with a MB dealerships. Lets see how this plays out.....More to follow. But guess what, you can get a free thermal mug for a 5 star rating.Part Two:Track Record: I have only done about 5 reviews and since I am relatively new to this my responses were mostly to really poor service or food.. I am glad to see your snide remark is inline with your previous responses to other negative posts. This is one of the reasons I decided to respond to this. I hope folks look at all your responses as an indication of customer service as your track record indicates a pattern of pointing fingers instead of getting it right. Judging by your lack of knowledge of the Service provided and what is included, you must be a paid media service and I hope its not a HUBER dealership employed person responding. Please let me know as this will make my decision for future business. Thank you in advance and look forward to a quicker answer. If you are not sure if the top off is included in the Service A, can you also let me know, as it was an additional charge. Please pass this on to Clay Huber also, I would love to chat with him about this.

Teddy Parker was early for our appointment.He answered questions without pressure, and on top of it all he is a true gentleman. Ask for him. He is worth your time. He made my deal happen!FOLLOW UP: I had to email Teddy about my vehicle 2 1/2 months later. Teddy answered very quickly and helped me with my issue. Teddy is an honorable man, and GREAT to deal with!

On the day of purchase I felt rushed and pushed through sign off because they were so busy and had others customers to get to, didn’t even do a test drive. Communication has been really bad post purchase on multiple issues. Tried emailing about ELW, no response from Whitney. Was told I would have certain services covered by Ryan and it took over a month later to get reimbursed. 2 months after purchase of my CPO C63s the tires were dry-rotted and down to the cords and could have put me in a accident. The car has now been down almost a month after only owning it for 2. Communication to get new tires has been horrible and a slow process being out of state. After obtaining differential flush records it was done @9k miles instead of 2k like the owner manual calls for (7k miles over service), with it being a CPO I assumed the services would have been done according to schedule and on time. A strict eligibility requirement for CPO is services were done according to schedule, posted right on MB USA. In this case that isn’t so. Extremely disappointed in my first Mercedes experience and customer service after spending 89k. Make sure you ask for service records on a CPO car prior to purchase and make sure what the handbook calls for was done. CPO only means one service done at a Mercedes dealer prior to them receiving it to qualify it. Services records before that don’t matter and isn’t their responsibility.

From start to finish, Mr. Hiawatha’Teddy’ Parker, Mercedes-Benz of Fredericksburg, rolled out the red carpet and made me feel like a VIP client. My car was detailed from bumper to bumper. No detail was left without the Midas touch. Thank you, Mr. Parker! I will refer you time and time again. You are the best!

Today was an exceptional day and I owe it all to the incredible team at Mercedes-Benz of Fredericksburg! I have been a Mercedes-Benz owner for quite some time and the experience has always been amazing, but today I experienced something unbelievable! From my first contact with Nikki Henzel who held my hand through the initial process and gave me great options to the AWESOME Sales Representative, Ryan Brent who made mountains move for me today by working every angle to make sure that I received exactly what I wanted. He NEVER gave up and for that I am forever grateful! Also I cannot neglect to mention Nick who sealed the deal and gave the approval that went above and beyond anyone’s expectations! From Whitney to DeLante to everyone I spoke with or spent time with or even passed within the Dealership, every single person went out of their way to put me, now a loyal customer for life, as their top priority with great respect and a genuine sense of caring. Ryan is AMAZING and I will be forever grateful to him and Nick for making this happen! Customer service at its FINEST!

EXCELLENT TRANSACTION. HIGHLY RECOMMENDED! A HIGH QUALITY DEALERSHIP.!AAAA++++ ALL THE WAY!!!

I was very impressed with the customer service. D. Cunningham was such a pleasure and he gave us the VIP special. He took his time with us and answered all our questions. I would recommend this dealership to all my friends and family. I love my GLE 350. It rides so smooth.

From start to finish this was by far the most efficient and organized car purchase I have experienced, Lucas our sales person, Whitney in finance and DeLante the product concierge did an outstanding job. Thank you each for the help and customer service. The service center is very customer oriented and accommodating. Rated 5 stars but would rate higher if available.

The service was stellar, Antoine did a wonderful job navigating us through our purchase. We don’t live locally and getting there posed some challenges, however, we were in and out so quickly and effortlessly. The concierge was amazing and very accommodating with all of my my inquiries. Overall it was a great experience buying experience..

My dealings with Eric were conducted in a professional business manner. He ensured that I knew what I was buying and how much it would cost. He helped in the transfer of property between vehicles and ensured that we were comfortable while waiting for the new to be prepared. He also assured me that he was available to answer any future questions regarding the purchase. I was very satisfied with Erics professional appoach

Thanks to Eric Jones for helping me purchase my new Benz. Eric was really helpful and patient. I highly recommend Eric Jones.

I have had a Mercedes for over 20 years now and have been coming to get them serviced at this location for all those times! Friendly sales people, great customer service and prices on point for the brand. - Amena Kay Thornton, CEO Amena Global Enterprises / amena.co

Valerie and Richard were awesome! Definitely will be back.

The customer service of my salesman Mr David Cunningham and my financial manager Ms Valerie Weddermann and the other finance Danielle Graves were superb I would absolutely recommend Huber Mercedes Benz to my friends and family. Thank you

Great team at this location, every encounter is always pleasant. Definitely have a great team of staff that genuinely cares for their customer(s) needs. Also pleased that they keep you up to date on the latest recalls, etc when it comes to your vehicle.

I had a wonderful time here! Eric Jones, my sales consultant, is very friendly and welcoming, and he explained to me in great detail. Thank for his service, which made my car purchase experience very comfortable and happy.

I flew in from Charlotte to buy camaro ZL1 that was price 5k cheaper then any camaro with in 200 miles of Charlotte. Everybody was very nice and helpful want to thank Valerie, Ryan, and Lucas for all the help

Bought my first vehicle from Mercedes-Benz dealership in Fredericksburg . Very friendly and clean place even the bathrooms were spotless. Had a very friendly and well explained manager to do all my paper work . Whitney did a great job and answered all my questions. My salesman Rich was top notch.

Where to begin. I arrived in distress and was introduced to Eric Jones. He and his colleagues immediately brought order to my chaos. Their patience and compassion was excellent. Thank you Eric Jones and the entire Mercedes-Benz Of Fredericksburg team.

My husband and I came in for a test drive and right away the customer service of Mr Lucas H, made us fall in love and walked away with a very good deal on a 2020 Benz, With all the great futures an update that you could ever ask for, we then went over so DeLante D, Who said our app and other features up very well. Management then topped it up with receiving a great gift which Michael provided best customer service you can walk out with, such a great team, From the beginning to the end, And they didn’t forget to fill up the tank before driving off. We was not expecting to go home with a new vehicle but this much customer service made as feel very comfortable and relaxing to go home with one.Double 5 stars to this great team in Mercedes-Benz of Fredericksburg. Make sure you ask for these 3 men. Double double star to sales (Lucas Hidalgo). Thank you everyone 💝💝💝💝💝

Went in to this location with my own financing ready to purchase new. However, the sales manager annotated to me this afternoon, most of their selection of Mercedes brand (very few) do not hold a chip, and that most of the selected new vehicles are being pushed to back to loaner status.Buyer beware due to the vehicles on lot, since most may not know the current state of affairs consisting of the chip shortage.., and it appeared that they were most interested in trying to sell their huge inventory of used randomness.PS: I did receive a higher appraisal for my potential trade though.

Mr Teddy Parker is one of the most professional, knowledgeable, courteous, and client oriented sales person I have encountered in a long time. He is great and highly recommended . My next car I will acquire it from him.

I loved Adam McCrary personality, he’s very positive and caring. Adam is more than just a salesperson he’s a leader and has a ton of knowledge of getting deals accomplished.. I’m thankful for Adam.

Very good customer service friendly support staff And thanks to Alonte for helping me get my top down

I visited the Mercedes-Benz of Fredericksburg dealership I met with DeLante and his personality is amazing. He is very courteous and professional I am very happy with the service that was provided. I look forward to seeing him again next time.

I returned to MB of Fredericksburg with my wife. We met with Nick, the manager and told him about our experience.He listened to our issues, assured us that he would address them and we took him at his word.He and his staff then treated us like valued customers. We greatly appreciated the time and service.

Excellent experience with this dealership. Worked with Adam and Whitney this past week while purchasing a new vehicle. I can not say enough good things about this team. Adam was friendly, knowledgeable and patient throughout the entire process. No gimmicks or pushy sales techniques and I never felt pressured. Whitney explained the contract clearly, leaving me with no questions about my purchase whatsoever. I highly recommend this dealership as they are a team who are clearly passionate about what they do.

I love my service at Fredricksburg Mercedes - Benz today 😁!!

Just love Mercedes of Fredericksburg. Steve is the best service manager ever and is always honest with me. Keeps my vehicles running great. Everyone is friendly and patient!

Tony was amazing! Words cannot express how wonderful my experience was with him. Tony is very knowledgeable and the prices were extremely fair beating all other dealers. I have never had a bad experience working with Tony as he is always positive, friendly, and will go above and beyond. Such a wonderful experience and thank you Tony for all you do!

Another seamless service experience on my AMG!

I walked into the dealership full of trepidation (due to a negative experience here12 years ago)I walked out happier than I ever expected to be.. and more!Carlos Rodriguez greeted me with enthusiasm and made me feel comfortable as we discussed my initial concerns and previous experience.I ended up driving away with the G550 from the showroom floor and a deal that was hassle-free and more than fair.Everyone else that I came into contact with, Mickey, Nick, Kelly, Whitney and others whose names I did not get, were pleasant,, hospitable and courteous!I highly recommend Carlos Rodriguez and Mercedes-Benz of Fredericksburg!

I want to take the time to thank David Cunningham for being a fantastic sales specialist and the whole Huber motor team for making the process of buying a car as fun as possible. I’ve purchased a few cars from this Delearship in the past few year and it has been an great experience every time. The selection they have on cars is unlimited and with great service. Looking forward to stop by soon for my next car. Make sure you ask for David

I purchased my first Mercedes Benz from Mercedes Benz of Fredericksburg. The entire process was seamless. I worked with Teddy Parker. I was able to pre-qualify over the Internet and do everything that I needed to do before I stepped inside the dealership.We took it for a quick test drive and it was everything that I wanted. Financing was a breeze. After the transaction was complete, Delonte showed me the ins/outs of the entire car and how to work everything. I would definitely recommend purchasing your next vehicle from Mercedes of Fredericksburg!!!

Worst customer service! You’d expect for the price you pay for a car here that the customer service would be impeccable. Not so much. The service department doesn’t pick up the phone. If you leave a message, they won’t call you back. We purchased a loaner vehicle and didn’t see the car for another week after paying it for it. For some reason the salesperson refused to call the car back and trade it out, but rather waited for it to be returned after telling us we’d have it in a day or two (we didn’t). Then the car was given to us damaged (chunk of paint missing), which was not disclosed upon purchase. Rather than repair it properly, the service department simply painted over it with a touch up pen (which looks terrible). Additionally, they allowed my husband to sign all the paperwork but because the check to pay was in my name, required me to come back to also sign the paperwork over two weeks later as we were literally driving out of town for the weekend. We had to return and go back over 20 miles in order to sign (they claimed it was urgent and couldn’t wait). Not a week later I had to return the car for two recalls. When I went to pick it up, they couldn’t find the keys! I waited for almost 20 minutes for three different people to locate the keys. Most recently the window open/close button inexplicably broke while I was putting the window up, and the service department claims it might not be covered by warranty. The car is three months old! This dealership has made me never want to own or deal with Mercedes ever again. If you must own a Mercedes, drive north to purchase it. Dealing with this nonsense is absolutely not worth your time or money. I got better service from Ford where I paid half as much for a car.

Thanks to Adam, Nick and Valery for the NEW car as a birthday present. Very happy with their service.I recommend to everyone to stop by MErcedes Fredericksburg and ask for Adam. Thanks a lot

Very responsive staff that will work to meet your needs and earn your business.

We just purchased a used Mercedes-Benz SLC300 at Huber and received one of the best experiences we have ever had purchasing a dealer-sourced car. Our sales person, Carlos Rodriguez, showed he was an experienced individual with professional demeanor, attentive to our needs and limitations, and down-to-earth. He made the inspection, test and purchase transaction smooth and trouble free. Another top-quality individual was DeLante Davis, who made getting acquainted with our car’s inner and outer functions a simple process – thorough, knowledgeable and professional.

Carlos has been helping me with the purchase of a car, he has transparent, kind and very patience . I wish mi can give him a 10 starts . Google only allows to give 5 stars . Pls ask for him, it is a what God send .

We recently purchased a new Mercedes from this establishment and had a good experience. David Cunningham was very helpful and great to work with. We also appreciated Delante Davis, the product concierge, who was quite patient and knowledgeable in demonstrating the cars new features.We are loving our car!

My experience with Fredericksburg Mercedes Benz was effortless my agent Teddy went above and beyond getting me the best deal I am very pleased with the outcome.

I unfortunately got a flat tire on I-95 last week but fortunately was only a short distance from MB of Fredericksburg. I called the service department from my location on the highway and received timely and professional service from Mr. “Tony” Di Cino. Tony assured me MB of Fredericksburg could and would take care of me when arrived…, he was correct. By the time I arrived at the dealership Tony had reserved a tire and promptly got me vehicle in for service. MB of Fredericksburg repaired my tire while my family and I waited and we were back on the road in record time. Thank you Tony and the extend service department and MB of Fredericksburg team for professionalism and customer service that helped me and my family through a stressful situation.

Excellent Service. Both the sales representative (Antoine Richardson) and the Product Concierge (DeLante Davis) made us feel like real important people.

Eric Jones is the man to see if you are looking for a Mercedes. He is knowledgeable and super helpful. 5 Stars for Eric and Mercedes Benz!

Excellent Service with Sales Person Ryan and Product specialist DeLante. I really recommend them and Mercedes Benz dealership of Fredrisberg.

Great people all around from sales, Carlos Rodriguez to our concierge DeLante DavisThank you

I went to Mercedes Benz of Fredericksburg Va.and I had the best experience and best service ever at any car dealer that I have went to. Teddy Parker was my sales agent snd he went above and beyond to help me get the car that I wanted.Teddy Parker has great expertise and knows his job very well and he is very detailed. He worked very hard with the financial department to get me what we had discussed. He is so honest from start to finish! If he see that he could do more for you to get the vehicle that you love to be in then he will work on it until he knows that you are happy and satisfied! He didn’t have to do what he did but he did it anyway! He knew I wanted that Red Mercedes Benz and he got me in there work all his hard work! Please feel free to see him when ever you visit the dealership! He is AWESOME and an very Outstanding Sales Agent! Thank you so Teddy Parker on the great job of letting me leave the dealership so happy with the car that I loved!!! Also thanks to Delante Davis for expertise on Mercedes options for my car. I would most definitely recommend him to family and friends and he made us feel like family as well!!!

Rather disappointed that only 1 out of 5 people I interacted with when picking up my car didnt know how to drive my manual car so I had to get my car from the lot/shop. I found an empty drink cup trash left in my car. At least they also dropped $0.35 of change in my car too that I got to keep. At least they offered to detail inside of car after finding the trash and I had to walk back to the shop to back my own car out.Follow upThe dealer gave me a free full car detail since they left trash in my car previously. Happy with my very clean and shiny car inside and out now.

Ryan was an absolute pleasure dealing with, by far the best purchase experience I’ve ever had. Super professional and went out of his way to get my car CPO’d at no additional charge for me. Definitely looking forward to working more with him in the future, everything went as smooth as can be with my experience at Mercedes Benz of Fredericksburg. Thank you guys for everything again!

This was my first service with Mercedes Benz of Fredericksburg. The Service Manager Steve Appel was very professional and through. Great Customer Service. I highly recommend!!!

We called Mercedes-Benz of Fredericksburg lookig for a used Toyota Highlander I had found through the Consumer Reports website. Antoine Richardson answered the call. He responded with information on the car I had seen but also emailed me about one that had just come in. He was super accommodating and informative. We drove that car home today. Very happy with the service received from Antoine at Mercedes-Bens of Fredericksburg and made the drive from Richmond worth the effort.

A friend recommended getting my car serviced here. I’m glad I took their suggestion because the service department is awesome. I can’t say enough good things about the quality of the service and care during my visits. I highly recommend anyone who wants great customer service and the best care for their car to stop by.

Service Dept had no respect for my time. I had a scheduled appointment for a simple service and my car was not taken in until an hour+ past my appt.

I have been going to Mercedes Benz of Fredericksburg for years and I continue to have an OUTSTANDING experience. From Mr. Teddy Parker being my Sales Advisor, to Niki giving me great upgrade offers, to Valerie ensuring I receive the best interest rate and warranty products, and to Delante for being extremely knowledgeable on all Mercedes Benz features and safety products; I could not have asked for a better team to purchase my new convertible. Teddy Parker is extremely knowledgeable and will go above and beyond to answer your questions even outside his normal working hours (or in my last purchase case, while on vacation). Last; but not least, the Service Advisors at Mercedes Benz of Fredericksburg are FANTASTIC. They tell you up front of the estimated cost and what is covered under warranty. Also, throughout the servicing process they text to keep you informed. It is truly a one stop shopping experience. I continue to recommend Mercedes Benz of Fredericksburg to all my family and friends; along with the strangers who admire my beautiful car. Thanks Teddy Parker for keeping it honest and “real”!!!

The BEST experience ever! I’ve purchased many cars in my time and i can honesty say everything was so smooth and transparent here. Adam was my sales guy and when i say he’s one of the coolest guys, yes he is! He has excellent communication skills, the whole deal was through email and phone. We only had to leave my house to come sign papers and pick up the car.In finance Miki and Niki were the best, hands down! They truly went above and beyond for us, they are SHARP!Delante assist us with setting up “Mercedes Me” to our smartphones and linking to the car which was super cool. Any questions we had, he had an answer supplying us with so much Knowledge about our new vehicle.Overall, this place has great quality employees. I felt as though everyone was handpick when hiring due to it’s very unlikely to receive this type of hospitality in the dealer business. I don’t write reviews often but this place really deserves to be recognized.Thank you Mercedes of Fredericksburg!!

DeLante Davis is so awesome. He is a Mercedes Benz genius. When I bought my car he showed me all I needed to know how to operate the vehicle. Anytime I have needed him to guide me through something related to the vehicle, he has been there to help. He is so kind. I will always buy from Mercedes Benz of Frederickburg. This dealership has top notch staff. DeLante represents Mercedes Benz of Frederickburg very well. Keep up the outstanding work DeLante!

I received excellent service form Niki and Teddy. They help make process pleasant

Bought this GLB 250 from Fredericksburg Mercedes, Eric is great and helpful he’s the sales consultant in the dealership 10/10 recommended here

**UPDATE**Although my buying experience was a good one, they have now gone non responsive to my questions about receiving my hard tags. I have call and left messages and sent emails all with no response. I guess this is how they operate once they make the sell.....My family and I showed up at the dealership 20 minutes before closing and I must say the patiences and time that was showed to us by the team and especially our sales consultant Eric was exceptional. They never made us feel rushed and Eric took his time to explain the details of the vehicle I chose and even showed me another option for comparison. We would have never known he was new to the dealership and were happy to be a part of his first sale. Congratulations Eric, I love my new car!

Amazing customer service with very professional staffs. Delonte, Lucas and Whitney were all very pleasant to work with. Definitely recommended

Great experience from online inquiry to driving off the lot. Shout out to David C.for all the time invested before I even stepped on-site and having vehicles lined up and ready to test drive!

I worked with Adam and Mickey @ Mercedes of Fredericksburg, and I would 100% recommend their services. They were patient, honest and worked with me to ensure I could secure the vehicle I was searching for online. Also, DeLante, the product concierge, was a massive help in explaining how to work the tech to get the most out of the purchase. If youre on the fence about giving them a call, do it!

This place is amazing! They really take care of their customers. General Manager Sabrina Morgan is wonderful to deal with! I bought a used Jeep that was out of warranty. A few months after I bought it, I realized that the Jeep had an issue that was present since I bought it. I called them and explained the situation and they gladly took care of it. They did not have to do it, but they did. I cant say enough good about them. Go there and buy a car!!! You wont be disappointed. Thanks again to Sabrina and Roy!

Outstanding experience all around. Strong recommend

Where do I start? From entering the town of Fredericksburg to leaving, my husband and I had an amazing experience and met the mot! We never thought we would be buying our dream car, and happened to see it online and I started dealing with Ryan Brent who made everything happen before we got there. When buying a car, sometimes it can be stressful and not so fun. Once we got to the dealership, they immediately made us feel comfortable and welcomed. From the front desk to driving off of the lot. Ryan was so great to work with, Whitney made everything easy and seamless and was also so great to work with, and last but not least Delante. Delantes enthusiasm, kindness, knowledge and passion was the cherry on top! I am in sales and he is everything a company could ask for. He could be on my sales team any day...give that young man a raise/promotion and do not let him go! He is a gem. We would make the long trip again to buy our next MB there just because of the top notch customer service. Thank you Ryan and thank you Mercedes Benz of Fredericksburg, your staff was phenomenal and gave us the best experience.

Good place to buy the the benz here at Fredericksburg very helpful people mr eric here help our family pick an GLB!

I have always dreaded getting my car serviced. I’m not a car person! But my friend highly recommended I get my service done here and I was so glad that I did! They are efficient and professional. I felt so welcomed and taken care of, I will never dread getting my service done on my car ever again! The customer service I received was above and beyond my expectations, they definitely have a customer for life!

Steve Appel did an outstanding job getting my vehicle serviced.He went above and beyond making sure I was happy before I left the dealership. Based on his efforts, Steve deserves an A++.

This shout out is to the service department. I had the unfortunate experience of a faulty thermostat and had to have my MB towed to this dealership. Though stressful initially, once everything was worked out, their customer service proved to be top-notch. I would highly recommend this service department.

Great experience from start to finish. Ryan Brent took good care of me, got me what I was looking for, and had me in and out with my new car in a few hours. No pressure or salesiness - these guys do good work.

The Service Department did a great job on my car detailing!

Friendly staff.

I came to this dealer after extensive research on the internet. I have to say that the customer service I received is what prompted me to purchase the car instantly. As soon as I stepped in, Delonte greeted us warmly and made us feel welcomed until he was able to put us in touch with Lucas, our sales person. Lucas was just as awesome and helped us through the process with Whitney. Big shout out to Delonte, Lucas and Whitney!

Recommend highly to Adam. Nick and Valery For our new GLA 250.Wife is exited for thatThanks a lot

My experience started a year ago when I didnt get approved for a loan. The professionalism with my salesman David was outstanding. I then promised myself once I improved my credit I would return to purchase my car. David displayed patience and integrity. He was very knowledgeable of the product and he asked probing questions to ensure I was in a safe affordable car.I was then introduced to Jeff the manager which was great in explaining prices to me.Finally I met Niki in the finance department. She was awesome in going over the contract to explain everything and made sure I had an understanding of everything.This is the best place to purchase a vehicle.

I am a remote buyer. I had found a 2016 Porsche Boxster I was interested in, though I had my reservations about purchasing it sight unseen. I had never done that before. I worked with Teddy Parker (Sales Associate), Nick Paone (Sales Manager) and, when it came time to organize delivery, Niki Hensel.Teddy went above and beyond for me, waking around the vehicle taking a video and answering all my questions. Nick and Niki were terrific and communicative. The transaction was flawless. They sent a notary to my house to sign the paperwork, took my down payment via credit card over the phone, and delivered the car 2 days later, 700 miles away.I was beyond pleasantly surprised and would not hesitate to work with this team again.

We have been loyal Volvo of Fredericksburg customers for years so when in the market for another new car we went over to Mercedes of Fredericksburg thinking we’d receive the same service. Unfortunately that couldn’t be farther from our actual experience. Unkept promises and zero communication is what we got. While we understood the complexity of the locating the specific car we wanted, we expected clear communication throughout the process. Days went by with very little communication. Finally we were shut out completely, no answer to our calls or texts. This dealer over promised and under delivered. We ended up traveling to Mercedes of Charlottesville (1.5 hours out of town) and got exactly what we were looking for. Sorry to say, Mercedes of Fredericksburg is a NO GO!

Antoine Richardson was so helpful. I highly recommend the dealership from start to finish!

Teddy Parker was my salesperson and he was terrific! He made sure I got the deal the way I wanted. Financing took less the 3 minutes, no unnecessary charges, just solid business done with integrity. Thanks, Teddy, see you when it’s time to buy again!!!!

I came to MB of Fredericksburg for what seemed to be a minor issue. I met Tony Di Cino upon arrival. Tonys knowledge of my request put me at ease. However, what could go wrong did go wrong. Despite the challenges we faced, Tony kept me well informed every step of the way. That meant a lot to me. My experience on this trip from the technicians, shuttle drivers, check in staff, to Tony was very satisfying, which the made the entire process not really stressful. Thank you all !!!!Sincerely,Millard Sailor

Great dealership to work with. David Cunningham was a real pleasure.

OMG! This was the best customer services ever! BIG thanks to Ryan my salesperson, and everyone who helped get into my new car!

I had the pleasure of working with Teddy! He made sure that I was taken care of and provided me with the car of my dreams. Valerie was also polite and was very speedy with a smooth transaction. Great job to this team and company that continues to serve customers!

We walked into the dealership in search of a car to replace the one we currently have. Ryan greeted and welcomed us warmly. He was very patient and answered every question with extreme joy. The dealership was about to close but the entire staff never rushed us to make a decision. Ryan is an excellent and highly knowledgeable Mercedes Benz expert. He ensured that we purchased a car that we love and went above and beyond to make sure that we received great financing. Delonta was highly experienced with the features on our car. Although it was pass time for him to go home, he ensured that he went the extra mile to explain all features with unimaginable patience. The finance staff Valerie and Whitney did a phenomenal job to make sure that all of our financing needs were fully fulfilled. We’re highly elated with our experience and we have gladly joined the Mercedes Benz of Fredericksburg family with great joy. We entreat everyone to purchase their vehicle from the family friendly dealership. They will work hard to get you the car you deserve.Okai & Barbara

Appreciate the quality service and expertise. Thank you Steve.

My first experience buying a car online wont be my last, as long as I can work with Mr. Teddy Parker and DeLante Davis. We called in the morning to ask about the vehicle we saw online the evening before and had the great fortune of talking with Teddy. Four hours later, my car was in my driveway and Teddy, DeLante and I took our seats in the MB of Fredericksburg remote office - my kitchen - and the experience was no less professional, courteous and complete than if we had been in their offices. Its been two months and I absolutely love my new car and the service that comes with it. If youre hesitating, theres no need. You are at the right place and in the right hands. Thanks Teddy! Thanks DeLante!

I am a first time car buyer. Mercedes-Benz of Fredericksburg was amazing. Teddy was my salesmen and he did an outstanding job. He answered all my questions and was so kind and informative. I highly recommend buying a car here and ask for Teddy!