Ive been a patient of Dr. THOMAS for 30 years and have never been unhappy with his services. I cannot say the same for the front office staff. I decided to go elsewhere 2 years ago, but now that I work remotely due to COVID I thought Id go back and give Thomas & Associates another try. This morning I looked at their website to see the hours and COVID precautions. Masks are required.I got there and told the front office people I needed new frames. I was asked if I had an appointment, and I replied no. I was told they only did things by appointment and could not help me even though there was no one in the waiting room!I remembered why I left 2 years ago and I wont go back.

For over 10 years, Dr. Thomas has been taking care of me and my family. He is always friendly, kind and explains everything. His staff are professional, friendly and have come to know us by name. We are moving out of State and very sad to leave them here in Tennessee.

You will not find a better eye doctor and nicer staff than this great place. Dr. Thomas is SO knowledgeable and skilled. I have lived all over the country and he is, bar none, they best eye doctor Ive ever had.

Great place for eye appointments. Sometimes hard to get an appointment at the last minute, but once you do, youre in and out within 20 minutes. That is if youre not wanting to get any glasses or contacts there.

For over 30 min I had to listen to the eye doc laugh, joke and share stories in the exam room with an old friend, while I waited outside of the door on a wood bench. After I complained, the assistant finally interrupted him to tell him I was still waiting. 35 minutes after my appointment time, he finally came out. He seemed angry that I complained, then did my eye exam in under 4 min, wrote my prescription and sent me away; (very uncomfortable). His staff apologized multiple times for his behavior, but the doc didn’t seem to care or address his actions.

Excellent care. Professional, courteous, competent.