Amazing experience with this location. Helped me with an issue I was having immediately! Thank you.

First I would like to thank Mr. B. Perkins for all of his help. This guy was on it when I came to get information about a trailer. Even though their location did not have the right size he was still able to get me a reservation for the right one that I needed. I even want to give a thanks to the location on E. Loop 820. David out there was good with me and helping me get everything checked out. The guys out there hooked everything up and checked the trailer to make sure all lights were working well. So, again guys big thanks to all of you for the help.

Steven was an ENORMOUS blessing today. He was quick, friendly, & returning my U-Haul was a hood experience at this location.

Awesome experience! We had a 6x12 trailer with ramp and experienced a flat tire after a few days. UHaul was great and came out quickly and replaced the tire. We lost some moving time due to the flat as we kept trying to air it up, however, E Lancaster location took care of us! Will use again as we need moving often. The guy (bad with names) was super professional and took care of me (had tattoos and was an awesome worker as he was manning everything from the front desk to working out in the heat)! Thanks so much guys!

Excellent service. They went above and beyond to help me. There are not many places that will help you out like them.

Absolutely the worst experience at a uhual rental Ive had. They had a untrained employee that had no clue what he was doing, with no management or supervisor on shift. He had to keep calling someone on the phone for help and weve waited for hour. He had no clue how to pass on my reservation and we had to leave to another location. We wasted our time and our 8 hour trip was pushed back significantly. This location Needs to properly train their employees and make sure a manager is present especially if being on the weekend.

Very nice staff. Had a great rental experience. Will recommend to others.

Worst experience, location and returning equipment or to make changes company sucks!

Ive only used the store for refilling propane but they are always courteous and ready to help. As a bonus, they only charge for the propane actually dispensed sand youll know the bottles are full.

I called to reserve a uhaul at the location off of E, Lancaster, I spoke to a customer service representative Ladonna, She was very kind, helpful, explained the process to me therally, Answered all of my questions, There was a slight problem with my card to reserve the truck and she went out of her way to make sure I got everything situated, Overall 5stars plus some, For a happy rep who enjoys her job I will definitely call this facility in the future & Highly recommend. THANK YOU MS, LADONNA!

Jeffrey is so nice and the store is clean and neat!!

They extremely nice an considerate​

Curtious and friendly

Its convenient

Nice customer service

Great propane service

Good people

Its fair!