I have been renting for about 3 years and in that 3 years I have gone through ups and downs financially. They have ALWAYS worked with me and never made me feel nervous about losing my belonging. They truly hire the nicest and kindest people there. Very willing to help you with whatever you need. Sometimes even going above and beyond. Ive never written a review before, but this store and these people deserve me taking 3 mins out of my day to praise them. Its the least I can do.
I met the nicest professional gentleman at your storage facility in Fort Worth! His name is John, he took the time to listen to my storage needs and came up with a solution that was perfect! The buildings are clean and a safe haven for my near future needs! No other companies compare to you guys! I just wanted to give a shout out for the good service in these hectic times for the manager than went above and beyond!
Its way better than other storages. They let you work on your belongings long as your inside your storage. During business hours if youre there they stop and ask, are you okay? They work with you if you have a problem. Down to earth people! I give them a 5!
If they mean anything- I have said enough all day x 10.You asked me for details again three times before this questioon obviously knowing people will be exhausted by now. YOU ARE ABSOLUTELY THE WORST!!!!!!!!You are even forcing me to give you a star that you absolutely do not deserve to even POST. TOTALLY abusive and scandalous business policies.
I was helped by a very friendly and knowledgeable staff member when I inquired about availability. Great location with reasonable pricing and a caring staff! Highly recommend!
The people that work there are super nice and helpful. And on top of it. Thanks I highly recommend this place. A++++ Awesome. Always friendly.
Staff was very courteous and helpful. They answered all my questions again
Amazing place for renting storage unit quick reliable easy to get to very helpful and great people work at this place
I hv been a customer here for 6 months and i would recommend any 1 to store there stuff here the service is excellent and they are very kind and helpful
The Gentleman At The Location My Items Were Stored Were Very Professional,Very Nice, And Very Helpful. And Questions I Had Were Answered By The Teammates They Were Just Great.
John was so kind and helpful.
Best storage facility around secure and friendly.
October 14th 2021...Happy with unit and service at the sorequest location.
I had been looking for a storage unit in my area for at least 4 hrs. Saturday morning. Scrolling the internet, and finally I found one that was nice,and the size I wanted. They were the only one in town that had a 10×20 unit, besides one other. And the other company wanted 4 times the amount that this company. I felt so blessed to have found StoQuest Self Storage. And Cody, the gentleman at the front desk was very pleasant and full of information. He explained every detail very clearly. Companies need more CODYS around. Im just saying, youll be very satisfied with StorQuest taking care of your storage. I was!!
Great customer service, i forgot the guy name that helped me but he was very nice && helpful.
You guys have awesome customer service. Keep up the great work.
Great customer service and an amazing clean property! Highly recommend.
The guys at this storage where very cool and helpful, they made me feel like I have been there before with welcoming arms. Great job guys!
The personal is very friendly and professional. Look forward doing business with store quest.
Thank you for the best experience ever
Moving back from Missouri to the Fort Worth area I needed a storage unit sight unseen. I saw they had good reviews and competitive pricing so I gave them a shot. Everything was done over the phone w/o any hindrance. Almost two months in and Ive had no incidents or problems. Cant ask for more from a storage center. Happy customer.
Great service Shan is the best manager
Upon our arrival Daniel greeted us with upmost respect . He is a very very great asset to the company. He is very knowledgeable and took the time to explain everything precisely so that there is no misunderstanding which is what I found with other storage places. So this is been a really great find for me. Daniel is amazing I just cant say enough about him. When we first got there the first night our key code did not work. We were locked in saw the gate. It was after 12 and I called the 1 800 number and they connected me with Daniel and he remedied the situation so yes I am very happy with my decision to use the storage facility
Great customer service and quick rental process!!
Was In And Out! Great Service..
Great customer service and very secure and clean storage place.
I recently just got a unit and love how nice these guys are. My company already had one and I needed one for my personal use. I like that they have security cameras and security gates around the property. I am able to easily store my stuff and know that its going to be secure. They guys also help answer any questions I may have.
Good storage facility. The staff is helpful and always courteous with all questions or issues. Spoken with Angie several times always a friendly welcome and thank you dont get that often now a days. Definitely recommend this place.
These girls are amazing! Clean & organized office....very professional. I was shown a few units to decide which size is more suitable for my storage. I got a drive up...which is very convenience...especially because I have little ones...Highly recommended!
VERY friendly. They send you text reminders when you rent is due! Love that. They are very personable. Glad I chose to store my beloved things here
I rented a unit in between our move from one house to another since there was a delay in our move in date. Angie was so helpful and understanding of all the stress we we dealing with. She made the process of renting and moving our things into storage as smooth as possible.
CANT SAY ENOUGH GOOD THINGS ABOUT CODY. GREAT CUSTOMER SERVICE, VERY NICE YOUNG MAN. HES A KEEPER.... 😊 THANKS CODY.
Angie was so friendly and helpful! She was able to answer all questions I had and provide ample detail about the units. Will definitely be recommending to friends and family.
Gordon, the site manager, and his staff are some of the best people I know. Youre not just an account or customer at this location. THEY CARE! They care about your items and they care about you as a person. I find that rare in the consumer world today. I appreciate it. I would never trust my items to any other location or company. All my needs are met here. Satisfied customer since 2014.
This continues to be a great place to store my belongings. Staff is so friendly and helpful. The office and grounds are always very clean and well kept. I really recommend this facility to anyone. Thanks again Storquest for all you do.
Very friendly and helpful services. I liked how calling ahead I was able to get in and get paperwork all filled out in under 25 mins. I didn’t have to wait around or it take up half a day of my time. Seems like small family and I feel good about my belongings I’m storing here will be safe. Not the greatest neighborhood but facility seems pretty secured.
Best place ever! Excellent customer service. Angie is amazing! Id recommend to anyone! If youre in need of a place, Angie is your gal!
Great place for renting! Angie & Ms. Nelly work very well together and are a very friendly team! Clean lot & very organized. Highly recommended!
Great service. Respectful and awesome people.. Must use this place. Also very clean,great prices..
Very friendly and fast service. Felt welcomed and confident in my property being secure and safe here. Excellent customer service!
Danielle was very friendly and helpful when we came in to get my mom a storage unit. Even though the online discount that we were supposed to get didnt show up in her system she helped us get it also. Very good experience, and I would definitely recommend this to anyone needing to store things. I will also return here if I need any storage units in the future.
I have had my belongings in StorQuest for over 3yrs now. They have always given top notch service to me. The property itself is clean and well kept. The office help is always eager to help with anything I have requested.
I had recently started renting from them and let me just say they by far have the best customer service I seen thus far! The manager on duty at the time (forgot his name) was very polite an extremely funny! He made sure the storage unit was the right one for me and even got me a way better an cheaper deal for my first month! Gates work great! Alilttle bit of a small facility but other than that its a great choice!
Management was phenomenal! I was pleased with the assistance I received from your manager Danielle. She was very nice and respectful! Keep up the good work! Would highly recommend this place to friends and family members.
This place is awesome. Great customer service. Glad I got a good place to get Storage from. I would highly recommend this place to anyone in the area who is needed to store things. Danielle is AMAZING!!!
I had two locks on my unit but still, thieves were able to break in a steal personal and valuable items from my unit. When I asked about the cameras, Dan (manager) quickly responded with they do not work). Additionally, part of the weather stripping to my unit is missing and as a result I have discovered debris and lizards in my unit. I have requested maintenance to repair the weather stripping but to no avail. If you have to use Stor Quest Self storage, please protect your items. Purchase their insurance.
Everything was quick and easy!
Was a very pleasing and easy experience to rent a unit i recommend this facility to anyone who needs a storage unit. Angie was very helping on understanding the rules and helping me with the best deal possible.
They were quick and the information was easy to fill out. I got a 15% discount on my first months rent. And, the ladies were really friendly.
Very awesome experience. Quick and easy and affordable. Danielle was super polite and professional. She even offered us coffee and gave my son a storquest man toy, which he loves! Would recommend to anyone who needs a storage unit!
I enjoy doing business with Danielle. She help me find the right storage space for my items and assisted me every step of the way. She amazing! Good customer service and recommend this place!
I enjoyed the manager. She was very friends and very helpful. Had me laughing. I would def come hear again and refer my friends to this place
Today I purchased a storage unit from StorQuest Fort Worth and the experience was amazing. Ms. Danielle was super helpful and nice and beautiful if i might add. But if anyone needs a place to store valuables go there and and talk to Ms. Danielle so she can hook you up.
Extremely helpful and such a good change to deal with someone so nice, friendly and personable. I visited 17 other storage places first. Most were rude, or didnt answer their phone or didnt return calls. Some were unsecure, open gates or no gates, no cameras, etc. This location is clean and seems very secure. I highly recommend them.
The facility is clean and well maintained but their hours of allowed access (6am to 8pm) leaves 10 hours per day where a customer cannot access their own personal property. I was lured by the first month special but now at $55/ month for a 5 x 10 unit that requires a walk down a long corridor (cannot drive right up) I find the monthly rate to be comparatively and unnecessarily highconsidering I pay only $54/ month for a unit twice the size (10 x 20) that I can drive right up to. Oh, dont spend any more time at your unit than what management deems acceptable or you will be advised and corrected bythese site managers
Great place. Angie was great so sweet easy to talk to.. very helpful
Wonderful customer service!
I arrived slightly late to be able to look for a storage unit, so I’ll take the blame for that. However the attendant was sitting in front of the building talking to what I assume was her boyfriend. Instead of going out her way to service a potential customer, she poked her head out her car and said in a way that I perceived as rude that they were closed. Well, I took my business elsewhere.In response to the owners comment. I came in on a Saturday and the attendant clearly stated “I closed at 6”. This was not a random customer.
Best part about StorQuest was the awesome help from Gary, He made sure I was comfortable with what fit for me and took time to ensure I was satisfied. Also had great deals online
She was very pleasesnt and friendly. We were in and out without a hassle. I would definitely recommend this place.
Convenient location. Good hours. Very friendly staff. Easy to work with. I recommend their services.
Was fantastic. Went out of her way to get me a great deal.
The new manager ANGIE has been very helpful and attentive. Going. above and beyond in notifying of changes that will affect my access. The days the units would be painted, doors will be repaired, fence will be repaired, insurance requirements etc. She seems to always be around when needed. I dont she how she has time for lunch. Angie has excellent customer service.
StorQuest has been a great place to stash our stuff. Angie and her team are always courteous, and excited to help.
The lady who was there when I got my unit was super awesome. Her computer was acting up and took a while, she apologized several times. It was hot she offered us water several times. She even allowed us to sit under the air while unloading because of the heat. Because of her kindness, storQuest will definitely get my business again.
Very friendly office staff and willing to go out of their way to help with an issue. I would highly recommend this place 100 times over. Go in and have a chat with Angie and then get your unit. She is second to no one.
Had an amazing experience! Very friendly and helpful and even got into my unit super quick which matches perfectly with my time frame. Danielle you were amazing at helping me out with getting my first storage unit and I cant wait to keep using storquest to store my things in the future!
Great customer service. Very clean office. Highly recommended. Organized and staff is outstanding!
The staff is phenomenal! Angie is very professional and friendly! Location is easily accessible and always clean! Would highly recommend!
Staff was very friendly and helpful! The rental process was quick and painless. My storage unit was easily accessible. Overall great experience.
Awesome, needed it done quick and she did a wonderful job of getting me in and out. Very friendly and helpful
They are all friendly and very helpful
👌 Ms. Nelly was amazing. Outstanding personality, free spirited. All around great experience.
The moment I enter in the facility, Angie the employee there greeted me with a beautiful smile and full of joy. Shes very professional and helpful.
YA!!! We got a storage unit and at an Awesome price! My husband will be So Proud; I did it by Myself! Customer Service here is Wonderful! And Im a Real person yawl, not a computer! Toodles April 2017
The guy was very nice gave me the best price and I like this place I will recommend it to lots of lots of customers that wants a storage
Great experience, clean units, easy access! Danielle was very helpful and offered fantastic customer service. Would recommend this location to anyone!
The staff is absolutely polite and helpful. They provide great service. I would recommend them to anyone
Living to fulfill my purposeBeen driving as an owner operator for five yearsThe experience with storquest is wonderful. I love the customer service and is highly recommendable.
I was very happy with everything about StorQuest. The price, security, location, people, and the service. I would highly recommend StorQuest over and beyond other storage places out there to anyone.
Boy that Angie that works there is just the best! She is so helpful, beautiful and kind. Looking forward to working with her again!
Quick and easy service. Very professional staff member. I will do business with them again.
Angie was a great help today with me getting into a storage. Fast and very friendly
Very nice place
Needed a storage unit seen this place online, reserve the unit they called me, immediately after reserving to make sure that I was taken care of and when I was stopping by. Called me again the day I was stopping by to let me know about the time they would be there, and the availability of the unit. When I got there R Vasquez was a big help. She helped me see the unit I was getting, understanding the agreement I was signing, how much time I need with the unit, payment schedule, and when I can get in.
Very clean and the people there were helpful and nice. Will definitely go again ...
I was helped by a very kind man named Gary. He was helpful. Great customer service. Thank you!
The staff was very nice and professional here at this site and everything went fast as far as the paperwork. Great place...
Great customer service! They do everything they can to accommodate you.
Its a great and friendly storage place. Ms. Angie was great treated me with much respect. Thank u so much ms.angie thanks for everything....
I was able to secure my storage unit easily online which is a great feature. The Storquest facility is nice and clean and conveniently located. The property manager, Danielle, was prompt in contacting me once I secured the space. She was also very friendly and helpful when I met with her before move in. I will definitely recommend Storquest to anyone who is interested in finding a storage solution.
Always nice every time I go to make my payments. Even when Ive been late, they Dont continue to call 3 or more times a day. And they have a great referral program as well!
Excellent employee and very friendly. Made my experience very pleasant! A+++++++
Great help from the beginning to great price to the end of my stay. Thank you for all your help.....
From what Ive seen its pretty good I would recommend this to anyone very nice and polite the girl at the desk with the long ponytail thanks so much goodbye
Angie very awesome. She answered all of our questions. This storage place is very clean and a great location.
I own a small business and we use StorQuest for all of our storage needs. The Manager Angie is awesome and we have had a wonderful experience so far.
Kyle deserves a 10 star!! He has the sweetest and most pleasant spirit I have ever experienced when it comes to going above and beyond representing STORQUEST.
Danielle was very helpful and polite. I enjoyed her service and we need more people like her in world. Glad to be a customer...
Angie was super helpful, she made my process so easy. I am very thankful she was there to help answer all my question.