U-
U-Haul Moving & Storage at Hulen
7225 S Hulen St, Fort Worth, TX 76133, United States
Comments
Bi
Review №1

Quick easy check out and check in. The parking lot is a bit small, but workable. Staff was helpful!

Sa
Review №2

I have to agree with many other reviews - horrible customer service. The guy working the front desk was very unwelcoming towards me from the moment I walked in. It seemed like he didn’t want to help me at all when he saw me.He cut me off when I was asking questions about some of the price differences online vs. in store and was practically yelling at me when responding. I felt like he wanted me to leave right away for some reason.

Ro
Review №3

The staff was helpful, courteous, and responsive to my needs. He explained options and things to consider.

Ro
Review №4

I have used this location multiple times for truck rental. Always friendly and willing to help make sure you get the best deal for your situation. Highly recommend.

Ye
Review №5

Horrible customer service. Its tues 3:48 Hours of operation are posted on the door and the door is locked. No doorbell so I knock, I wait. Gas is too expensive for this. No service no customers

F
Review №6

Professional personnel always accommodating to my concerns. Id recommend this place to everyone.

Ka
Review №7

Love the staff. They treat you so well!

Tr
Review №8

Service was great. Even during the pandemic

Ch
Review №9

Jared was very helpful and renting the storage unit was a quick and easy process. Definitely use this place if youre needing storage!

Ga
Review №10

Very friendly and easy to work with

De
Review №11

Very kind people here. Units are clean and fresh. Easy access from hulen. Prices are reasonable.

Co
Review №12

This place is ran soo bad I feel bad for whoever has to experience this place for storage or whatever reason. They do not care about you or your belongings or you having access to your belongings. We were told when we got the storage unit that we had 24 hr access well on 9/29 around after church that evening we went and got our Uhaul truck and came to load it that was around 8pm then unloaded that load came back at 10pm and entered my code and the gate wouldn’t open. So I call this morning at 9am Also the uhaul corporate told me that we could return our equipment here and when we tried to even begin the conversation James (the employee we’ve had issues with) said, “THERE IS NO WAY WE CAN ACCEPT YOUR EQUIPMENT AT THIS LOCATION” not even a little hint of empathy. I will never use this place again and will inform everyone I know not to as well!!!

jo
Review №13

Awesome. Fast and easy. Customer service went above and beyond. I will use again for truck rental. Highly recommend

Da
Review №14

Got directions cause I had 1 month free storage but never went there?

De
Review №15

Someone broke in my storage and stole my 6o in samsung tv, 2 electric scooters and 2 bikes. They waited a month to call me and tell me. And my storage is filled to the ceiling with things, i wont know for sure what else they have until Im able to move my things out. And the claims company only paid me $1000 for all that.

La
Review №16

Ok no boxes for the size I need

Da
Review №17

Very helpful and polite!

Ka
Review №18

Wrong place

Br
Review №19

These people are helpful and friendly. Would recommend.

J
Review №20

The staff is awesome and they keep the locatiob very clean!

Li
Review №21

The staff is really nice and helpful. The only reason I didnt give it 5 stars is there have been some minor discrepancies in billing

Go
Review №22

The lady there very nice and its easy to deal with

Li
Review №23

Customer service here is absolute garbage.

di
Review №24

We had a storage unit there and when we were moving out we rented a truck and we had to check out ourselves with that truck on the same day with our phone the problem is the area was really bad there was no light near the near the area where we had to go to to check out on our own so we couldn’t really see how to do this so they charged us an extra $20 and they are the rudest people ever just the service is Ruth and screams at you when you talk to you when I see you at first and then they turn into evil people so just so you know don’t go there

Sy
Review №25

James was very helpful and polite!

SO
Review №26

Exceptional Customer Service

Co
Review №27

Easy access in and out

il
Review №28

Great 👍 service

Al
Review №29

Great location..

An
Review №30

Really bad customer service

Pa
Review №31

Real friendly

Ro
Review №32

Great location

Information
32 Comments
4 Rating
  • Address:7225 S Hulen St, Fort Worth, TX 76133, United States
  • Site:https://uhaul.com/Locations/Self-Storage-near-Fort-Worth-TX-76133/836072/?utm_source=gmb&utm_medium=primary&utm_content=836072
  • Phone:+1 817-294-7972
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Trailer rental service
  • Trailer supply store
  • Truck rental agency
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:7AM–7PM
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