They make quality products, IF you want an item that is production line standard. But if you need something original, of other-than-standard size, go elsewhere. Their website specifically states that they make hand-crafted, custom doors. This is most definitely not the case. We ordered two doors and provided detailed drawings and dimensions. The doors we received were smaller than we had specified, and when we called to question this, we were told that the standards for door sizes had changed since our home was built. What do todays standards have to do with making a door to match a customers specifications? We will not use them again.

Stay away from Russell at resdoor. Ordered doors from him and got a call back to confirm the order and waited 2 weeks no phone call. Called to confirm that the doors were there and they said they had no records of an order. We had records of payment of the doors. No apologies or real concern from him. When we would try to explain to him the situation he would just put his hand up to try to get you to stop talking. Only solution from Russell was I can give you all of the pieces and you can assemble them yourself. Very very poor customer service from Russell Ivision.UPDATE!WE GOT TO OUR INSTALL DESTINATION THAT IS 4 HRS AWAY. RUSSELL GAVE US ALL THE PIECES TO ASSEMBLE THESE DOORS OURSELVES AND AFTER SPENDING MOST OF THE DAY PUTTING THE DOOR FRAMES TOGETHER AND CUTTING ALL THE HOLES IN THE DOORS (WHICH WE HAD TO GO BUY ALL OF THE TOOLS TO GO DO) . THE DOOR FRAMES ARE ONLY 4.5IN THICK. WE TOLD RUSSELL WE NEEDED 4 3/4. THE GENTLEMAN LOADING US UP IN THE WAREHOUSE CONFIRMED THAT THEY ARE 4 3/4 THICK AS WELL. SO THANKS RESDOOR YALL STRIKE AGAIN! NOT ONE CONCERN FROM ANY INDIVIDUAL AT THIS PLACE. WHAT A JOKE.

Terrible. Just terrible. We needed 8 ft doors and gave them the exact measurements. We picked up the doors and went to install them and they weren’t wide enough. So then we paid to have them installed in door frames to fix their mistake. They made right handed doors instead of left handed doors. Absolutely ridiculous. Do not buy here!

Russell and Kathy are awesome to work with. I love using this place.

Emailed four times over a month, called twice left message. No response. Wanted them to fix a mess up they made. Also wanted to purchase more doors even after all this mess. Nothing. Good luck.

Very impressed with my visit. Everyone was very helpful, quick, and definitely knew their trade.

I cannot say enough good things about Resdoor. Donna came in clutch for us on a project, gave me all the info I needed in a clear and to-the-point manner, and in a way that met the needs of the project. She was so patient when we had to make a change to our order, and was in constant direct communication with me. Their time to fulfillment was unbeatable, and I could not recommend them more! Thank you Donna and Resdoor!

I wish I knew the lady that screwed up my order 3 times in a row and when I got there she was mean, ugly face, and ignored me. White lady gold hair on her 40s maybe 50s when you walk in to the left there she sits

Amazing prices and staff

High quality craftsmanship, great customer service, and competitive pricing.

Shutdown slowed em down a little, but their back at 100%. If you dream it, they can make it.

Not recommended, five times my delivery it’s wrongStill waiting for one door since first week of MarchCostumer service horribleSales guy “Dennis “ Now do not pick my phone callI will pay more in Home Depot for my next proyects so I know they do better work

Great experience! I ordered what I needed and Resdoor delivered on the specified date, dropped it in my garage. Great quality materials and the price was ⅓ of the cost of home depot. I would definitely recommend Resdoor.

Really neat place to buy building supplies such as baseboards, crown molding, and of course doors. Ill update my review when my items arrive via free delivery! Cost about half of what it would have cost from one of the big home improvement stores, and you have kind, helpful employees assisting you. On top of that, supporting a local business just feels like a win-win.I will say it feels a bit old-school and you kinda have to rely on the sales reps to relay information to you instead of an extensive catalog or website. This makes it harder for someone who likes to plan everything out before placing an order, but can be beneficial for some.

I have been using them for years on all my trim, doors and finishing wood work for the interior of all my projects. Pricing can not be beat!! One stop shop for all your finishing needs!!!

Great place to buy baseboard and doors. Friendly staff and very helpful.

Russell and Kathy are outstanding ! Exstreemly helpfully and very knowledgeable. If they dont have what you need they can find it or let you know where you might be able to find it. Pricing is better than Lowes or Home Depot on trim.!

Horrible customer service. Rude and abrupt telephone service with them just hanging up. Several emails and voicemails left unanswered with unnecessarily long wait times. On top of that, they’re crazy expensive. Had we not had to pay up front, we would’ve went somewhere else. Avoid AT ALL COSTS!!!

Don’t have a clue what the quality is. Called twice, went by, turned in a quote request with a sales person. 5 days, no response. 8 days I called in, left a message with sales person. 12 days, I called again. No response. Either they don’t sell individual doors, or they just are so busy they can’t build another door. Either way, a return call would gave been appreciated.

I wish they would sell retail. Please open a store.

AMAZING SERVICE.

All your door needs in one place with fast service and good prices

Wonderful people. Extremely helpful and knowledgeable on their products. My house would not look as nice as it does without them. If you’re looking for good quality and good customer service, this is the place to go!

Mark Dunn is the Best!

The people are very friendly and knowledgeable about their products. They are helpful and have helped answer questions about the products we needed in our home. Plus, they let us bring our dog into the showroom...she always gets more attention then we do!!

Always have what I need

This is your ticket for trim and doors no question. Best prices and high quality products. This is where your good custom builders purchase from. Buy direct. Friendly staff.

Arrived last Wednesday around 4:45pm (I hate being that customer, however my brother called ahead to ask if this specific trim was available and was told yes and that he or I would be right over, we own a drywall company and we had a job scheduled for Friday ) I arrived, to a what seemed like a tense office setting, people rushing around trying to close down for the holiday. After about 7 minutes of standing there trying to my eye contact with someone, I was greeted by a gentleman in a corner desk. Coincidentally, he asked if someone I knew called early to ask about this same trim number said yes it was my brother, we got rung up the man asks the what seemed the be the yard worker to go grab the piece. He hands us the trim, and I double check with him it’s the right one he said yes. Mind you, it’s the day before thanksgiving and Resdoor was closed for the the next 3 days. Turns out I get back to our shop and it’s the wrong piece. Resdoor is closed at this point, our job was Friday. Really put a damper on everything, we had to inconvenience our customer and come back out Monday. My brother returned the piece and was put to blame for the mess up until the receipt showed what we asked for was not what was given to us.. Hope if we need go back we have a better experience and will be sure to triple check our order.

I have been a builder in the DFW area for 25 years. Resdoor used to be a quality company that would work with their customers to provide a solid trim and door order and delivery experience. My former salesman, Mike Marbut retired 6 years ago and since Resdoor has steadily declined in quality and service. They no longer meet with customers on the job to estimate materials... Today, they only have in house sales people who will do an estimate based off a set of blueprints. Consequently, the estimates are way off. They over estimate purposely to overcharge customers. Any returns are tagged with a restocking fee. I still use resdoor but do my own estimates and stay away from their sales people.

Trim to 2x4s, plywood and siding. Love Sweeny Lumber/Resdoor. Huge property, so much lumber. Great staff. Quality products.

If you need trim or molding they will find it if it is to be found. Ask for Kathi shes always got a smile on her face.

Best place to buy trim and crown plus so much more. Prices are worth the drive to Ft. Worth.

Our company has come here for years. We always get what we need at a good price. Mark dunn has always helped us and made our experience A1. If you need help with doors, trim boards or crown moldings or stair case supplies. Look no further!

They always have what I need and am looking for.

My wife went to this location to find trim for a bathroom that we are remodeling. None of the salespeople would look her in the eye we she spoke to them. The salesmen inside were rude to her and would not help her. Wont be getting our business. I will let the carpenter that referred me here know how they treat his customers.

Great pricing and excellent installers. Definately use again in the future.

Great prices and quick service in a week on custom doors

Super helpful a great place for custom work .

Awesome door and molding selection, friendly staff, very reasonable prices.

Most of the inside sales people are knowledgeable, however they are not helpful and they portray they feel as if they are doing you a favor by talking to.Their treatment is borderline rude. I find it very ironic that they have a banner in the pickup area that talks about good customer service.

Ive been buying doors from Resdoor for over 25 yrs as needed. They build doors to order with great prices & customer service!!!

The absolute worst door company to work with. You ask for one thing and they say they have it but in reality dont. They dont know the difference between a quarter inch and half inch.

Great place to find crown and great quality!

They carry the millwork I need that you wont find in your local box stores

Went in for two doors and came out with friends. The salesman here are down to earth and understanding, with positive attitudes and couldnt have been more helpful.

Been doing business here for over 15 years never again ordered doors 2 weeks ago told me it would be ready last Friday called back they didnt put the order in because he said we had to pay he didnt tell me that when I hung up with him so reorder around Monday gonna have it rushed ordered and have it by Friday here we are again no doors and I like over 2 hours away and was supposed to be done Friday so yea never again and I gave them so much business by recemendind them I wont do that again either

Extremely helpful Sales and warehouse staff

Great service and knowledgeable staff

Very helpful.Fast service and fair prices

This is the best meal Workshop Door Company in the Metroplex we have been doing door for over 20 years this is why we use them because of their customer service

Superior finished products, rare woods, top notch customer service.

Great service.

Awesome helpful staff and they can find and order anything for you

Excellent prices on millwork and doors. Lots of hard to find items. Wholesale only.

Very good at matching whatever you are looking for on the lumber indistry

Custom milled exactly what I needed!

Custom Doors and trim

Great service and fast dock work.

Russell is great. Always there to help out.

Unprofessional, rude and down right horrible. I will never do business with this company ever again. Buyer BEWARE!!

Great prices

Ok for new doors. About all I know

Initial mess up but they fixed the issue.

Didnt have what I wanted..

Worst service...none actually....we spent a lot of money to be treated like this....awful .Please spend your hard earned money else where...these people arent too concerned.

Tony White with Resdoor hung up on me. Extremely rude, unprofessional, buyer beware!

It big a alot going on.

Great customer service!!

Not quick on call backs or follow ups but if you do all the following up the products are solid

A must for rehab contractors

Knowledgeable people, definitely recommend

Good people

Very rude customer service.

Knowledgeable people

Great service

Great place

Good attention. Pretty people

Very good service in very fast download

Sale of doors

Esselente

I worked there, it is a company where they sell very good doors and wood

Everything you need in wood