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The Window Authority
3701 W Vickery Blvd, Fort Worth, TX 76107, United States
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The Window Authority
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Ri
Review №1

We just had all of our windows replaced by The Window Authority and had a great experience! They are responsive, on time and professional. They do a great job cleaning up after themselves too.

Da
Review №2

After months of dealing with various window companies and lackluster customer service, I decided to call Window Authority. With 24 hours, James came over to my residence, asked me what I was looking for, measured my 17 windows, showed me a sample in-line with my requirements, and 30 minutes later produced an amazing quote, beating out the competition significantly. He went over my financing options and following a very simple process, was able to take advantage of a special they were offering. My new windows were ordered and on their way. Due to the current situation in the world today, my window took a little longer than expected (then again what isn’t taking longer that expected these days). Gene, the Owner kept me updated almost daily on when I could expect my windows. On installation day, Dan and Jason showed up on the dot to start the work. Over the course of the next 2 days, Dan and Jason installed my windows in a fast, efficient manner, leaving virtually no mess behind. After spending 2 days with them, I don’t consider them window installers, but 2 new friends. I highly recommend Window Authority. They made a painstaking process simple from beginning to end.

Sh
Review №3

Gene communicates well and his team provided a timely, professional installation. I highly recommend Window Authority if you need to replace your windows.

Ri
Review №4

Professional, competent, friendly and efficient. Exceptional product at a competitive price - highly recommend!

Sh
Review №5

This is a wonderful company to work with. Gene and his crews were very personable and professional. The windows and doors are absolutely breathtaking. I highly recommend using them for new windows and doors.

Ch
Review №6

Our home got a major facelift by replacing the originals from 1959. The initial consult with Tony was immensely helpful. The quote process was great, more affordable than others we had out, and the lead time communicated upfront was actually met! The Window Authority team was fast and friendly in the quick and tidy install. We are overall so very pleased!!

De
Review №7

We couldnt be happier! Everything went very smoothly without any issues. Had 28 windows installed in 2 days. Gene and our installers were very professional, kind and courteous! Thank-you!

Ja
Review №8

Greatly appreciate Window Authority for providing great service. Dan and his team were quick and did a good job. One little part of caulking needed fixed but called me back and scheduled to come out and fix it right away. North Texas windows are great quality! Can’t stop looking at my new windows.

Ad
Review №9

I just called to get an estimate. Your process is not clear. The person that picks the phone is not friendly and does not know any details. She got all my info and didn’t provide any further details on anything. She just says somebody will call when available, was rushing to drop the call and not willing to answer questions.No ETA, no feeling that somebody will follow up and this was just to start a business/relationship.

Ge
Review №10

The Window Authority just installed three metal French doors on the back of our home, replacing some ancient wooden doors. The doors are very well made, look great and function perfectly. The installation team was very quick and efficient and totally cleaned up after the work was done. The Mrs and I are very pleased with both the product and the service received from The Window Authority. I have no reservations in recommending them to other homeowners in need of new doors and windows.

Pr
Review №11

We used Window Authority to install sliding glass Marvin doors last week. Service was fantastic, job was completed on time and the project exceeded our expectations. Would definitely recommend Window Authority for future window/door projects!! Great work

R
Review №12

Save yourself time and money by hiring this team. I got 6 bids from various companies. Their bid was a bit above the lowest with a superior quality window. They gave me window options and pricing. Post installation, they cleaned and asked if I was satisfied with their job...YES! Winsome windows at a cost within the price per foot for this house.

Mi
Review №13

The whole process was smooth, the installation crew was very professional, friendly, clean and so nice!! Overall, an excellent experience!!

Al
Review №14

Today I had 10 windows replaced in my home by the crew at The Window Authority. My home had the original aluminum windows and it was time for a more energy efficient upgrade. After getting in contact with them they quickly came out and provided an estimate along with insight into what windows would provide the best value for my home and situation. After receiving the quote my order was placed. Shortly after the windows came in I was contacted for install. The crew showed up at 9 am and we’re finished with all 10 windows and clean up in about 4 hours. They also kindly helped me move some heavy furniture that had to be moved for the install. I was so impressed with the level of professional and care they took with my home. Customer service and professionalism is a 10/10. I’d highly recommend The Window Authority for your window needs.

Wa
Review №15

Gene and his team at Window Authority did a fantastic job with our window replacement project!From the initial contact through the bid/quote and installation, everyone was on point, friendly and professional. Timely phone calls and emails made us always feel like we were aware of what was going on.We had a window that was damaged in shipping from manufacturer but the WA team handled this and the replacement was installed to complete our job as soon as they received the replacement window.Highly recommend Window Authority

Na
Review №16

A representative from this company came to my residence on June 3, 2021to provide me an estimate for replacement windows. The website states an estimate will be provided in 90 minutes. The representative advised me he would send me a detail estimate the next day on June 4, 2021.I didnt mention the 90 minute deal on their website. To make a long story short, I didnt receive an estimate the next day on June 4. I am assuming at this point an estimate is not forthcoming. I wonder why that is!!

Re
Review №17

We recently replaced our patio and window with Windows Authority and have to say Dan and his son J did a fantastic job not only installing the new doors and windows but also made us feel like the home got a contemporary upgrade. With any large project, there are going to be quirks and issues but these are the folks you want on your side taking care of those issues. Not only do they do quality work, they are very responsive in addressing your requirements in a timely manner. Gene has a fantastic crew supporting him, call these guys for your next upgrade!

Ro
Review №18

I went with the NT Presidential windows and I am happy with window quality. Installation went smoothly. Installers were very responsive to my request. I would for sure recommend The Window Authority.

St
Review №19

I had a wonderful experience with Tony (sales), Josh and Gonzalo (install). Tony didn’t just give estimates, but also came up with a creative way to keep our thin profile frame and drop the sash! It was all comparable to other pricing! The install was quick and thorough, Josh and Gonzalo are a great team and I was very comfortable through the whole process. They really took their time to make sure everything was looking perfect before they finished. I would definitely recommend working with this team. Gene, the owner, calls to schedule and makes sure that you’re being taken care of. Thanks guys!!

Li
Review №20

Dan put in my French doors today and did a marvelous job. He paid great attention to detail and made sure to let me check it over before he left. He was kind, considerate and took care of my things around the door area. I would recommend Window authority and especially down any day of the week. He did a great job.

We
Review №21

Window Authority did a fantastic job replacing all of the windows in my home. From beginning to end, the process went smoothly without any issues. The windows are amazing and I wish I would have replaced them sooner. I definitely recommend using Window Authority and will remember them for future homes.

Gr
Review №22

NO sales pressure at all. Tony (scales rep) was informative and courteous.Tony inspected all 13 windows we wanted to replace; he took measurements and made recommendations to upgrade the look at no extra cost.Installation crew (Frank and two sons) were fantastic. They worked hard, basically cleaned up as they worked so there was very little clean up when they finished.The new windows are incredible! It is difficult to tell if a window has been installed in some of the openings!We can already tell a significant difference in temperature and noise reduction.Window Authoritys cost was several thousand dollars less than other companies as well.We are so pleased with these windows and the installation process that we plan to use Window Authority again when we replace windows on the west side of our house.Highly recommend Window Authority!

St
Review №23

The Window Authority has been great to work with on ordering new, custom windows for our home. We have been very satisfied throughout the entire process & are so happy with our new windows!

KT
Review №24

Two thumbs up for Window Authority of Fort Worth. We just had our new patio doors installed by Window Authority of Fort Worth. We had a great experience with this company! Every aspect of the process with them was easy - very knowledgeable about different brands, quick bid process, fast lead time (for the product we chose); and skilled, courteous installers. They were even able to customize the glass to accommodate our sound proofing needs. Their prices are great too. Highly recommend!

MJ
Review №25

If you are in the market for new windows I would definitely call Window Authority. Gene came to my house. He is the owner and loves his job! Your home will be beautiful when he is done with the design. He discussed all options that were available and gave me a bid that included pictures of my new window design. He was very responsive to my questions and concerns. Dan and his crew came out to install the windows. They were professional and were very careful with my home. They installed all the windows in 2 days - they were extremely hard working and conscientious.

JR
Review №26

In this time of the COVID-19 pandemic, The Window Authority came through to replace all my 1974-era windows and I couldnt be happier. They were no-pressure 100% of the time, responsive, completely honest about delivery and installation time lines, and offered what i considered a premium product at a competitive price.An installation team was assigned to my home that was, in a word, impressive. They were top professionals. Efficient and friendly, respectful and took every precaution to keep my home clean while removing the old windows and all the debris that comes out with them. Other than brand new windows, they left nothing behind that would indicate they had even been there. What I also appreciated was that they kept my family safe from COVID-19 by staying masked during their work. Showed me that they respected me as a person and not just a pay day. Frank Sr. was willing to answer my questions as this was my first time getting replacement windows. His team worked diligently, taking time to get it right and was still done with the job much faster than I had imagined. Like I said, they are impressive!I recommend both TWA, Burris brand windows and if you got Franks installation team, that would be the trifecta.

Ri
Review №27

If I could give these guys a higher rating I would. They were outstanding. Totally exceeded our expectations and the new windows are awesome. I can already count the savings of my decreased electric bill. The crew that came to our house was polite, professional, cleaned up everything and I mean everything. We could not be happier with the results. I highly recommend this company!

Ki
Review №28

The whole experience and team was amazing to work with. Tony gave us a window demonstration and discussed the different options to chose from. Hands down Tony is the best to work with and would definitely recommend to family and friends. He is very knowledgeable of what is currently out on the market and was not trying to up sell us. After meeting Tony, my husband and I wanted a second option and called Renewal by Anderson to see what they had to offer. My recommendation is the skip that step and just go with window authority. They are substantially cheaper and the quality is great as well and you won’t waste your time sitting through a 3 hour presentation. Dan and along with two others came to install my windows. It took about 7 hours and they left as if they were never there. They swept up every single dust/glass that was created from install. Calling the support or customer service line was painless as I was able to connect with a live person almost immediately. I would highly recommend and will use them again if needed. The bonus of all of this is that they have a lifetime warranty on all of their windows!!! Meaning if it breaks they will replace for free!

Mo
Review №29

I can’t say enough good things about this whole window replacement process. From the start- Tony came out to do a quote and consultation, I was very appreciative of his no nonsense or no cheesy sales pitch. He was very friendly, professional, and sent over a quote quick. The installation was fabulous. Dan, Jessie, and the crew were quick and SO clean. It was such a pleasant experience. There is not a trace of trash left in my yard. My new windows are beautiful. Thank you all so much!

Ge
Review №30

Great experience with the Window Authority. From the owner, Gene, to Josh and his crew that measured and installed. The crew was timely and very clean/neat in their install. Highly recommend.

Ad
Review №31

I was looking for a specific type of window with a thinner vinyl frame, than what most companies offer, to replace all the window in my home. Three other companies I contacted could not provide them. Window Authority had exactly what I wanted and the price was comparable to slightly less than the other companies I received quotes from. Everyone associate with Window Authority made sure we were happy with their service and went above and beyond what was required. Installers were professional and did a great job. There was minimal clean up after they left. I would highly recommend them.

Da
Review №32

My experience w Window Authority was very good. They were able to guide me through the process and get the project done. There were three parts to the process 1) evaluation and recommendation, 2) measure, 3) complete install. All were done in a timely and professional manner.

Pa
Review №33

Today was our second experience with Window Authority...they are very professional, always on time and the guys don’t leave until the job is done! They are very courteous, respectful and efficient. We recommend them highly for their great windows! Patsy Holmes

Da
Review №34

I had pretty much given up on getting new windows installed. Out of the 4 places that I got estimates on, I was either going to have to get a second mortgage or sell my body for the purchase. Window Authority came out on a Saturday and did an estimate that was the only one responsible in the DFW area. It was about a 3 week wait for the windows and they installed all 12 windows in one day and the house looks new to me. Extremely easy company to work with and get home windows done.

We
Review №35

If you want the highest quality in windows (construction and installation) and the best value, these guys are your huckleberry. Professional, clean and fast - and they went out of their way to accommodate my quirky schedule. A delight to work with.I was planning on using someone else for our doors ... no way, now. I’ll be using these guys again! An A+ experience. You will NOT be sorry.

DM
Review №36

Very satisfied with the quality of the product and installation.

An
Review №37

I am pleased with the service they provided at a reasonable cost. Your technicians were polite and very considerate with the clean up. I have been asked by my neighbors for your information because they clearly see what an improvement that was made.

La
Review №38

We just had all our windows replaced and this company is excellent. The whole team gave us superior service. Tony came in to show us our options and pricing. Straight forward and honest. No pressure selling. The pricing was perfect and affordable so we moved forward and had 18 windows replaced. The replacement process was easy and Dan and his team were great. Left everything clean and tidy. They went the extra mile and helped us find a brick guy to repair some bricks that were broken out before we moved here. Its difficult to get anyone to come out to our area. Also met the owner who came out to look at a window that was a little off and they fixed that as well. Good communication throughout the whole process. I will definetly recommend them to everyone.

Ma
Review №39

Their windows are very affordable the installers are very polite and cleaned up everything before they left inside and outside around our home we will definitely be calling them in the future if needed.we Highly recommend them.

Li
Review №40

Our experience with The Window Authority was top notch from start to finish!Tony Gilbert was awesome on the sale end, Dan with making sure all of the measurements were accurate and the team doing the install were respectful and did a terrific job cleaning up!After install, we had a couple windows that we were having difficulty latching correctly. The Window Authority sent someone out the next day to rectify the problem. We could not be any happier with The Window Authority. Thank you so much!!!

Pa
Review №41

Dan & his crew were awesome! Very professional, completed job quickly & cleaned up like they were never here. Thanks, Dan

Ni
Review №42

Excellent job and we love our new windows. Our windows were 30 plus years old...what a transformation! Great experience from start to finish. Dan and his crew did a fantastic job on the install and made sure everything was right down to the detail. I would highly recommend them to anyone needing window replacement.

Ma
Review №43

From the initial consultation, bidding, ordering, and installation; the Window Authority did an amazing job! They were the most responsive out of the four companies we talked to. Their sales guy, Tony, was very prompt to answer our questions. He helped us get a higher quality of window for a great price and didn’t pressure us at all.We needed to replace all of our house’s windows. It was a huge job. Still, the windows came in sooner than expected (Milgard Trinsic). Dan, their installation manager, was efficient and very professional. The crew kept everything as neat as possible and cleaned up the areas well. We are very pleased with this company and their work!

Te
Review №44

They did such great work. I love there windows.After checking with other window companiesand the bad luck we had with another company on 3 windows. We decided to go with Window Authorities. Such an awesome job they did 12 beautiful windows and repaired bay window that was not done correctly by another window company. I will definitely call them back. When we finish with all our repairs. Thank you Window Authority’s. Yes I would recommendWindows Authorities to get there Windows

ch
Review №45

The estimate process was fast with no high pressure sales. The install was great! Dan and his team were on time and finished early including cleaning up after themselves! I could not be more pleased and my windows and new window sills are beautiful!

Ki
Review №46

Our home has the original windows and 100 yrs old. So we were pretty picky on choosing the right local company. Tony and Dan oversaw the project and we are very pleased with their customer service and attention to detail. Dan and his crew were kind, clean and transparent. We highly recommend them and would use Window Authority again! Thank you guys!

Da
Review №47

I highly recommend Window Authority based on the selection of windows available and the installation process. Thank you to Tony, Aaron, Sacha, Eric, and Gene.

Ba
Review №48

I love my windows! So easy to clean and it made my house look fresh again! Such a pleasant experience. Job was completed in one day and cleaned up perfectly! I highly recommend Window Authority.

Ah
Review №49

You dont have to pay an arm and a leg for great quality, these guys are awesome! Their prices are unbeatable and their quality is on par with the most expensive windows out there. Tony the salesman was great and knowledgeable, Gene the owner made sure that I was satisfied withweverything. The installation team was amazing ;Josh & Gonzalo did a great job and addressed everything, they were professional,courteous and accommodating. I will definitely be using the window authority again in the future if I have any window needs. Highly recommend!

Tr
Review №50

Tony was incredibly helpful in picking out the style of windows and Dan and his crew did a great job with installation which took exactly the 2 days they said it would. I could not be happier and the house looks amazing. Thank you Tony and Dan.

Ke
Review №51

Gene and his guys provide great customer service. It seems to be harder and harder to find a responsive and trustworthy contractor to perform any type of work these days, but thats what Gene and his guys do. Very refreshing for me.

Da
Review №52

I am very happy with my recent window purchase from The Window Authority. We replaced 45 windows in our house and would definitely recommend this company. From the initial visit with our sales rep, Tony, to the installation by Eric & team, as well as a follow up by the owner, we couldnt be happier with our investment. Excellent customer service and very knowledgeable staff!

S
Review №53

Overall they did a good job.

Eu
Review №54

The installers were awesome. I love that cleaned up everything and took the trash with them.

su
Review №55

Fantastic work. Great prices. We love our new windows!

Tr
Review №56

Great company to work with. They not only offered great prices, but also had outstanding service. Excellent communication and very professional installation.

Br
Review №57

Great product. Awesome service! Fair price. Would recommend. Definitely call. Youll love their windows.

As
Review №58

We love our new windows! Tony, Gene and Erics crew were all great to work with! Highly recommend The Window Auhority to anyone looking at replacing windows. They are honest, fairly priced, and do a great job.

Me
Review №59

We received a very reasonable quote from Tony, given an acceptable timeline and the windows are great, the installation by Josh was not. They were a window short, which my husband pointed out early in the day of installation. Josh kept reassuring my husband it was the there. It wasnt till they were leaving after 5 they they were indeed missing a window. Unfortunately for us, the window delivery business closed at 3 and were closed the weekend. Needless to say, that was 3 weeks ago and we are still waiting on one small bedroom window. Josh said he would be here Saturday but due to bad weather changed it to Sunday. Today is Sunday, no call or text from him, my husband and i both had to text him, he finally responded saying he cant make it today, he has plans. Now he wants to come out Monday or Tuesday but we both work and took off from work the initial day of installation and refuse to take another day off for their mistake. Im sure they would be upset if we promised payment 3 weeks ago, gave them a portion and kept giving excuses as to why we cant complete the payment. Very unprofessional and unwilling to make their mistake right. I will not recommend Window Authority to anyone, not because of the quality or price but because of the lack of customer service from the installer, the salesman or the owner to make this right.

Ja
Review №60

Gene, Dan, and Tony were absolutely awesome. These windows are amazing. I couldn’t be happier.

G
Review №61

Great company that goes above and beyond the expectations. Prices are some of the best in the Metroplex. Highly recommended.

Br
Review №62

Salesman Tony was painless and to the point, no long BS salespitch. After getting onsite bids from at least 8 other companies, it was an easy decision for be to go with window Authority. Product and price are spot on!Dan and his crew did a FANTASTIC JOB and I would HIGHLY RECOMMEND him for your window installation!

Go
Review №63

Very pleased from sales rep, installation & owner follow-up. Had researched 5 other vendors but chose WA because of customer service & Burris windows. 1 year with windows & love.

Ma
Review №64

Windows look fantastic and crews were on time and professional

Bi
Review №65

Outstanding. Date was set for installation. Company was here on time, got everything done efficiently, cleanup was good. Salesman Tony Gilbert was in close contact, and followed thru until completion. Excellent experience all phases.

Ca
Review №66

Love this company! They are always on the ball and willing to help me out.

Sh
Review №67

Very professional crew. Dan and his team were a pleasure to work with. Great windows at a great price.

Mi
Review №68

VERY GOOD experience with The Window Authority of Greater Ft. Worth team (we are in McKInney) from initial contact, consultation and the installation process.We had a large project to replace all windows in our house which was 16 openings. Tony the rep provided all the information we asked for and at the end of the process, quoted us a price that was great for the latest Burris vinyl windows (just FYI, had a quote from someone else for just 6 openings for Milgard windows and it was the same cost as TWA).Erics installation crew arrived and began the estimated 3 days of work. Courteous, respectful and good at what they do!! Put protective covering down on floor and covered areas near work areas to minimize dust impact.Well, they completed the work in 2 days, cleaned up and vacuumed areas and made sure all debris, paper, etc was removed. They made a minor mistake on some caulking (which I did not even see) but Eric has already setup follow up visit to correct.At the end of the installation, the entire crew made a point to shake my hand and thank us for our business and hospitality (GREAT, HARDWORKING GUYS)Great experience start to finish and HIGHLY recommend The Window Authority!

Ji
Review №69

Window Authority did a good professional job on the window installation with a top quality product

Da
Review №70

Excellent quality and service

Information
100 Photos
70 Comments
4.9 Rating
  • Address:3701 W Vickery Blvd, Fort Worth, TX 76107, United States
  • Site:https://thewindowauthority.com/
  • Phone:+1 817-349-3334
Categories
  • Door supplier
  • Window installation service
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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