First off I want to say, there is a reason why they have a high reviews. This place is absolutely great to get some of the best prices on great appliances. When I say great prices, I mean in the entire DFW area, great prices. I drove all the way from Dallas for this place and I was not disappointed with their inventory and price! Also the owners are super nice, friendly, professional and really try to make sure you get something you like. I walked away from here with the latest LG Wash Tower. LATEST!!! CRAZY! I was shocked that they had several in stock and was also shocked at the awesome price. I will come again for other things and I recommend this place to anyone that wants to save and pick up something nice! :D
Great, less expensive place to buy new, slightly used, dented appliances. The owners and employees were all very service oriented. They have a large selection of ranges, refrigerators, washer/dryers and more. I would definitely recommend this place to anyone who doesnt want to overspend.
Super duper are the 2 words that come to mind when I think of this place. Ive bought a couple appliances from them and referred dozens of folks... Not 1 complaint. I went this past weekend and found an oven that they priced at $1000. I later went to home depot and saw the same one on sale for $1450. Not only that, but one time I bought an oven, paid for delivery, and when they showed up to install it, they figured out that my old oven wasnt actually broken. They went out of their way to help. These people are like money angels... they save you money and do it with compassion. 3x duper...
I 1st came to this place in 2017. It is now 2021 and I am back. 1st time I was here got a washer and dryer set who to this day work perfectly. Today I came for a fridge. Love the service and how fast it is to get in and out.
Great customer service from Ana, Jose & their staff. My husband and I originally went in looking for a new fridge for the garage. While we were there I saw they also had nice looking front loading washers and dryers. I wanted the bigger size washer as a standard 4.5 doesn’t fit my need. We got an awesome deal on a Samsung set that came with the pedestals.The gentleman loading the W/D set took good care of not damaging my husbands truck and even wrapped and loaded the appliances. We ended up getting a fridge also but had to come back for it. If we are to need any other appliances I will be returning to MG appliances.
The level of service provided was top notch. I’m glad I found Mg Appliance on Offer up when I tell you I got the washer and dryer set I wanted with all of the bells and whistles for an unbeatable price. And Jose went above and beyond. The delivery people above and beyond.Delivery Lady came in coordinating like a boss. I am EXTREMELY HAPPY with this purchase and the company I purchased it from...
Awesome experience when we purchased our new stove from MG Appliance. They had exactly what we were looking for, priced MUCH lower than the big chains, and they delivered/installed in within a couple of days (even swapping out the cord to fit the plug). Very pleased and we plan to shop there again for our next appliance purchases.
Couldn’t be more pleased with the service. We purchased a used washer and dryer in 2019 and came back this week for a new refrigerator.They had several to choose from and I’m so excited for it to be delivered.Instead of delivery onThursday they had an opening and delivered on Tuesday two days early!!!! That never happens.Jose and crew quickly moved my old refrigerator to the garage and then installed my new one.
It gives me GREAT pleasure to share my experience with this phenomenal business. My experience was beyond appreciation but truly a BLESSING!!! Anna was extremely knowledgeable, helpful, sincere and offered exceptional customer service!!! I was very pleased with my purchase. Jose and Derrick delivered my units in two days and saw that I was in need of having my huge bed and Dresser assembled and with no delay assembled everything I needed. The kindness of both Anna and Jose will carry them to great success and a multitude of Blessings!!! If I could give this business 100 Stars....I would!!!!
Fast and efficient with what i needed. Thanks for answering all my questions will definitely recommend.
Great customer service lots of options overall great experience would recommend them for all your appliance needs
I have been buying appliances from MG for a few years now. I have bought my daughter all her appliances here too. Today I needed a dryer, sent my husband over and they got us fixed up! Their prices are excellent and their customer service is 5 Star. I highly recommend MG Appliance.
This is the worst customer service. I set up a service call over a week ago. They said the soonest they could come service my washer was January 14th between 10am and 12noon. Stayed home and waited for them. Called them at 10:30 am to see if they had a ETA on when the service guy would be there, they said they forgot to put me on the schedule but the manager will be in at 2pm. Called back they reschedule me for Saturday. Received a call from the so called manager who also makes the scheduled that they forgot to put me on and now she claims they dont service my area. I explained to her the whole scenario she said sorry but we will no be able to service your washer. She didnt seem to care nor did she try to work out a solution. The service guy was going to come since he was dropping off an appliance in Irving but they refused to even allow that. I live in Arlington they literally pass by my area. The manager said they are only going out of the area if the sold you the appliance. VERY POOR CUSTOMER SERVICE FROM THIS COMPANY. GO SOMEWHERE ELES😟😟😟
Called in the morning to have my dryer fixed and they were able to come and fix the problem in under two hours. They threw in free cleaning and maintenance of the machine for good measure. Quick response, great service and affordable pricing.
Very good customer service as well as quality and prices
The prices were reasonable they have a variety of choices. They also deliver I am very pleased with my new appliances
Best prices!!! Great customer service!!! Ana and Jose are the best!!! Thank you guys!!!
Im so glad I came across this gem of a place. The folks here take care of their merchandise as well as their customers. They helped me out with financing my washer and dryer, excellent condition. I would recommend anyone in need of great appliances to come and check out this place, prices are much lower than most appliance stores, Great merchandise and selection and great customer service. Thank you Mayra and Ana!
Great place to purchase appliances. Friendly & Family owned great pricing and service.
Bought a washer here when I first moved to DFW over a year ago and it still works fine. Was going to look for a freezer and thought I should leave a review. They also had great prices
Ana and Jose take a personal approach to dealing with every customer. Knowledgeable and professional all the way. They stand by their products and work, what more can you ask for.
Lots of options new and used. Got a used unit we will see how it performs
Naturally when you buy used appliances, theres a concern regarding the integrity of the appliance. MG Appliance covers their appliances with a 90 day warranty and works with their customers to make sure to correct any problems with their appliances. I live outside the service area for them to come out and service the appliance at my home. However, they worked with me, and for $40 (which is reasonable considering how far outside of the service area I live) came out and fixed my appliance. The appliance continued to have issues and the second time they came out and fixed it at no charge. Their appliances are reasonably priced and I had even seen some that were manufactured earlier this year for much less than you would pay for brand new out of the box. Its worth dropping by if youre in the market for a near-new/used appliance.
Way 2 expensive for a used appliance store.
Got a great deal on a KitchenAid refrigerator here. Delivery was great. Wonderful customer service.
We are new to Texas, went in and picked out a washer and dryer on a Sat. It was delivered that night. Great customer service, highly recommend.Thanks Ana M.!
Fixed my dryer at a great rate. wonderful customer service and awesome community builder, by saving consumers money creating better family stability
Very helpful place!!! We bought a dryer here and when it broke they fixed it for us for free!!! Very affordable!
Great service good pricing also makes you feel real welcome
Loved my experience!!!!! Amazing customer service!!!! Great prices i will always come here for business.
Very professional. Told you everything up front. 90 day warranty. They even do financing.
Theirs so helpful and friendly
Good service very friendly will definitely recommend
We received a broken set, but they were quick to come pick it up and refund our money. I would do business with them again
They have really good deals and a great costumer service!!
Have good appliances.
They helped me got what i needed and was in my home same day . thank you
Is a very frendly people thanks
I have been a client for many years, I always find what I am looking for and they are very kind.
Very good service and good prices
We found what we were looking for at an excellent price and in payments
Very expensive buy the same in another place for less and new
Excellent service
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