Ho
Honda Service
Fort Wayne, IN 46825, United States
Comments
Ke
Review №1

Repair rep told me the oil change, tire shift, and car wash would take an hour. Took exactly 1h and 2m, I was quite impressed. Nice service too! Highly recommended.

Ya
Review №2

Wonderful service from Caesar!Great service booking the appointment, shuttle service and other helpful staff :)

Ch
Review №3

It was a nice place to work at .

Ma
Review №4

Great atmosphere and service!

Ke
Review №5

Great service team from check in to the finish. Didnt buy here but still doing great work on Honda Pilot

To
Review №6

DO NOT TAKE YOUR HONDA HERE.I was just bilked out of $300+ for them to do what appears to be nothing...My experience is as follows:I called to set up an time to bring my car in for a check & to have some maintenance items quoted. The scheduler was pleasant & was able to get me in quickly but I knew something was off when the service tech Chuck called & attempted to hard-sell me on a $700+ dollar set of tires (elsewhere the exact same tires cost $250 including install). I still dropped off my car at night for them to take a look at it the following morning.After getting a message from Chuck in the morning I called back to discuss some of the issues including some pricing, I told him I did not want the tires, he then told me he would have a full list of items & prices around lunch. He called a left another message w/ additional issues & what do you know the original prices had gone way up due to parts that were unavailable & needed to be ordered (which were extremely overpriced; yall know we have the internet right?). I told him to hold off on basically everything except for a few minor items a light, air filter & wiper blade and told him I would pick it up later that day.I get to the Service department around 5:30PM & Chuck is gone for the day but I am instructed to go pay which I do. I come back out to the service department where another tech who briefly goes over their inspection, asks me if I have any questions, & sends me on my way.I walk out to my car & hit the unlock button and it is obvious the indicator light which I approved for them to fix & paid for does not work. I go back into the service department ask the tech about the light. He walks out to the vehicle with me and suggests that they just changed the wrong light and I would need to bring my vehicle back in. Initially making it sound as if I would be paying for this service but after noticing my dismay he just turned & walked away.Ill check but at this point Im not sure entirely sure that they did actually changed the air filter. So what exactly did my $300+ buy me other then a chance for Don Ayers to try to gouge & up-sell me on tires, brakes & cooling system hoses (which they admitted were working)? ABSOLUTELY NOTHING.Off to file my BBB complaint, Yelp & any other review sites someone might see this experience to help hopefully help them in avoiding this place.

Gr
Review №7

Went there because of a recall on my Honda. They said it would take about an hour and a half,but it only took less than an hour. Phenomenal people,great work

Tr
Review №8

They always do an amazing job of working on my vehicle. Tony is amazing as is the rest of the staff.

Ke
Review №9

Good people to do business with

De
Review №10

They did what my car needed

Ci
Review №11

Courteous, fast and friendly.

Da
Review №12

All out effort to fix the issue and get us on the road again.

Ki
Review №13

Great service dept!

mc
Review №14

Excellent service!

Na
Review №15

Awesome service

be
Review №16

Sorta helpful

Information
16 Comments
4.5 Rating
  • Address:Fort Wayne, IN 46825, United States
  • Site:https://donayreshonda.net/
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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