Hey if u are looking for fast service....This place is amazing, the guys here are very nice polite an get you in & out.... CANT forget the place is clean an Have a nice waiting room wit free coffee, tea, hot cocoa an cold water... While you wait for your vehicles.. They are located next Door 2 a donut shop an across the street from Piggly Wiggly the market and the Clayton County Water Tank THEY DO HAVE EXTRA PARKING IN THE BACK... SO go an ✔ them out...
Came in at 8:40 left at 9:30 here for oil change and my brakes the service for brakes was a little pricey so I just got my oil changed which came out to about $60 which is about average and pretty decent very friendly staff and honest which you dont find very often now of days would definitely recommend for oil change and tune-up because they have reasonable prices but the brakes are pretty pricey
Very friendly and helpful office staff. Place is always SOOOO busy, because, Im sure, they have good prices and do good work. 4 stars because it took so long, but glad for them for having so much business but holding the line on prices. Theyll get my business the next time, too.
Everyone was professional and very helpful. We will be returning to them when more work is needed. There is a little wait but its worth it for the quality.
These guys know much more about cars than most people! I know this because the other oil change places did not know how to even change on a smart car and these guys did the job incredibly and efficiently and even pulled my car in front of the window so that I can watch every detail. I cant say enough great things about the manager and his employees because they know what theyre doing and I highly recommend this place because they are above average! The guys are super helpful and super friendly and best of all they really know what theyre doing!
I arrived at 7:04am and waited for the shop to open being that they do not accept appointments at this location. The guy opens at 8:12am turns on the lights and walks out. About 6 customers are in line and he’s off to the side smoking a cigarette. He didn’t give any information as to why he wasn’t checking anyone in nor the wait time. At 8:27am I decided to leave. Very unprofessional he didn’t give any details on the wait time barely said good morning and proceeds to smoke his cigarette.
Friendly and courtesy service. Clean and spacious waiting area. Jake (Manager) and technicians were also very helpful. Would return & recommend visits.
I was in and out in under 20 minutes. Great job
Although we share reviews management doesnt care. I felt as though if they did, they have our contact info. Why not reach out to us? I arrived at the forest park location yesterday at 10:33 am without even acknowledging me of any delays or problems. I went to the desk after sitting there over 3 hours to ask if they had forgotten about me. The guy had oil all over his hands and standing there typing on the computer with a sausage biscuit in his hand. Very unprofessional. 2 minutes after I asked if Id been forgotten then my car was pulled in. I had sway bar end links done and it took about 30 mins 169.00 turned into 225.00. They could at least offer some type of compensation on next visit. The stockbridge location is much cleaner and professional
Excellent even tho they could not do the specific job there the were still helpful
Clayton is the best along with John. Whole crew will get your vehicle straight safe and ready for the road again. Stop in for all your car needs!!!
I had to leave because I wasnt acknowledged. They have a ton of billboards. Seems like a waste.
I felt as if they was toying with me. They had me coming to that shop almost everyday. They made my car even worse from when I brought it to them for repair and then told me it was ok to do uber in it. If you didnt know what was wrong with or couldnt fix it you should have been honest about it instead of having me come there everyday. Now my car is at the dealership and they told me that you all misdiagnosed my car. All this put me behind financially.
The Manager Tommy was AWESOME. Very knowledgeable, honest and genuine. He called me with updates to my vehicle and explained things to me that very easy to understand. Im not mechanic but from dealing with a lot of horrible mechanics and getting burned, Tommy this far has been the best 1 I met. Thank you Tommy and your team for your Service!
Nice guys. Pretty professional. Decent prices. They have a small lobby with no mask enforcement though, so wear a mask and go early when you dont run into a bunch of inconsiderate customers.
Had a oil change service was great now i need to go back and check on my steering power pump
They quote you 1 price then when you go there for repair,kt is a total different price.
Went in for a oil change there tech who have worked with the company assured me that he have 1 year of experience changing oil. He also said that my oil plug was very hard to turn and it was free wheeling. He had my car all of 20 minutes and also shared that the last company was at fault. First off I know he stripe my plug and possibly have striped my oil pan. I have a 2015 Malibu which is one of the easiest oil changes to do. The general manger wasn’t willing to work with me at all. He actually called the police thinking that I told a customer not to do business with them. At that point he was upset and wanted a reason to remove me from the property. I was on my air pod talking to a friend. This place is very unprofessional and it’s franchised own. So there protocol is bs. There not going to fix or help solve the issue even if there shop is at fault. The district manger will avoid you and not show up to a scheduled meeting either. Do business at your own risk
Your mechanic tells people to kill themselves because he didnt do his job correctly.?
I had the worst experience,took my car there 3 times for a power steering leak that they claim to have fixed but is still leaking and loud,this place is a complete ripoff. Last time they kept my car for 4 days and didnt start repairs until Saturday an hour before they was scheduled to close,I wouldnt recommend them to even put air in my tires cause they might mess that up.
Amazing customer service atmosphere clean my go to mechanic shop for now on
Great place to get your car check out and good but the best part American people can!
The were great but a bit pricey
Had a great experience shop was busy but shop Manager went over and beyond to get me taken care of.
Tommy and the employees here are excellent. Customer service is outstanding. I never feel cheated or overpriced. I definitely recommend this location!
I went to them after a HORRIBLE experience with another franchise. The young man who greeted me outside to the guy at the front desk. Customer service through and through!!! I dont normally do these review things, but had to thank them for their services
I rate this place a five because of the customer service. They were extremely busy but professional at all times. Thank you.
Absolutely nice staff. They get the job done in a timely manner. Keep up the good work.
I took my car in because it kept cutting off while driving. They fixed it. But made it worse now its leaking oil and smoking real bad and wont start back up at all.
Oil changes pretty good. Beware of prices for other amenities, make sure you have good knowledge of mechanic work and prices. They do have coffee 😁
Dont go on Saturday unless you get there early. Very busy. Good prices.
Was in and out in no time,thats what I like about this location.
Great customer service n and out
I have always gone here for full synthetic oil changes and other odds and ends fixes I am too lazy to do at home haha. Very friendly service the lady at the front is always knowledgeable and helpful. Very fast oil change even with a waiting line. I highly recommend them!
They be always come thru.. Fast and freindly
Great customer service 💯
Great customer service! The store manager is always friendly and informative! Never tries to get over on me!
This staff was very professional and speedy. I intend to go back for other services.
Service was quick, detailed, professional and extremely friendly. Will definitely be going back. Tommy and Tisa were great.
Very good service and really nice crew.I highly recommend this place.
Good service
Awesome Service... Made me feel good about spending hundreds on repairs... IJS... I wouldnt be comfortable anywhere else...
Offered Great Service. Starting on a new leaf. Been to plenty Precision Auto Care and this has been the best one! The Manager and all of the Mechanics are professional and friendly. Speedy Service. I recommend this Tune Auto Care. Give them Respect. Respect will be given.Lll.Back #Promise
Supreme Service!!! Great Prices!!!This place is amazing!!! I kid you not they finished my car is less than 30 minutes!!! I got an oil change, tire rotation, and fuel system cleaning and under 30 minutes!!! Tommy and his crew are super nice and great vibes!!!! This is my new service center!!! The great customer service was defiantly a breath of fresh air!!! Thank y’all!!!
I was told to come in at 8. There were still 10 people ahead of me. I left because it was too crowded.
Great service
Better check your car service repairs when you leave they tell you one price and dont deliver all that they say I got a oil change they said the service comes with the price even out air tire pressure only to find out they didnt do it sucked selling is how I feel they wont get me again thats for sure..mo
Love this place. First time here and they did a great job on my tune-up. The mechanics here are very honest with you about your car.
Been coming here for twenty years great place never let me down and great customer service if there is something that they can fix for you they will do it .
Great service always pleasant staff
Great Service!
Absolutely the best place to get your car serviced. Everyone is super friendly and the manager is AWESOME!!!! I have never been to a car service shop that actually educates you on your car. Thank you so much for the helpful tips!!! I will come back as always
Please do not take your car there. They only change the oil filter and not the oil. Yes they seem to be very friendly but their taking your money and not doing the job. So I advise you to watch them if you decide to have work done there thats if they dont run you out of the garage.. Dont trust Tommy, Hell tell you anything and why not hes the manager...I had a very bad experience there fyi.....
Great service. Came in at 5:00PM for an oil change, and was out by 5:30. Manager was friendly and answered all of my questions.
I Hav a high performance automobile, these are the only people who can give me good performance and good gas mileage.
Very good job fast and courteous BUT they forgot to top my fluids off!! Check behind them but they were fast.
Takes care of all of my automotive maintenance. Fast, friendly, affordable service. I’ve been a loyal customer for years and they’ve never let me down. From oil changes to engine repair, they are the best. The staff is incredible!!!! Thanks Precision Tune!!!!
I can not say enough how easy these guys will make your car life. Tommy is soo awesome, and I just adore ole blue eyes, one of the mechanics. I will say it again, I absolutely luv these guys. Very nice and personable. The young lady in the office is soo sweet. Offer excellent service from the mechanics to front desk clerk. Gives the best prices in town, and they do great work. Explains everything to you. And they actually show you the old parts they take off your car. I will always go to the one Jonesboro Rd in Forest Park. THEY ARE LIKE FAMILY.
Love that place great service
I had my car towed in for a diagnostic on Saturday....I must say the customer service was great Tommy advised me to take my car the dealership because he couldnt figure out what was going on with my car....came to pick it up today and noticed my truck was open and my doors was lock and my tool set was gone...talk with Tommy about the situation and he informed me that they have been having issues with thief in their parking lot...my concern is knowing this and making sure your customers car is secure is unsettling with me....Im not sure if I will continue to do business there again.
Great place to go get your car fixed. Excellent mechanics that know how to work on cars. I would recommend this place to my family and friends.
Excellent customer service and excellent staff...
4 hour wait for an oil change, been going here for years. Yesterday ended that
The customer service WAS AWESOME!!!!!!! The manager and mechanics were friendly, professional service was quick. They have my patronage and recommendations.
Best experience Ive had getting an oil change. Very nice and welcoming staff. Insanely fast service. Theyve gained a loyal customer.
Top notch customer service.
They went above and beyond!
Thorough, honest, reasonable, respectful, friendly service. From my call of inquiry to payment after service these guys were fantastic. If I lived anywhere near Forest Park this would be my new auto care go to spot.
Very good customer service 👍.
Clayton and the guys here at this location are amazing! I recently had a bad experience at another auto shop and they were nice enough to fix the issues I was left with. Johnny worked on my car and took the time to explain what was wrong on my car and showed me how they’re fixing it. They were very understanding and I’m so appreciative. Thank you Clayton, Johnny, and Dee for your excellent customer service. You guys are the best!
EDIT: I WAS TOLD THEY HAD ONE MORE AIR FILTER TO FIT MY VEHICLE. THE AIR FILTER WAS ACTUALLY TOO SMALL, AND THIS ALLOWED LEAVES AND OTHER DEBRIS TO BUILD UP IN MY AIR INTAKE, DAMAGING MY VEHICLE. I HAVE NOW SPENT OVER $600 TRYING TO DIAGNOSE AND CORRECT THE ISSUE THEY CAUSED. DO NOT TAKE YOUR VEHICLE HERE, THEY ARE MORE WORRIED ABOUT UPSELLING YOU THAN PROVIDING GOOD SERVICE.ORIGINAL REVIEW: Very friendly employees, fast service, great experience overall.
Fast serviceFriendly customer serviceNo masks 😒
Great
I went to two different auto repair facilities to get an oil change. Both told me I had a bad oil filter housing unit and had to go get it replaced at a Dodge dealer. I called Precision Tune Auto and they told me to come right in. Within five minutes of arriving, they determined that both previous places misdiagnosed me and it was simply air leakage from a gasket that wasnt secured properly. They also checked and informed me of my brake fluid needing flushing. Within 30 minutes, they had performed an oil change, replaced my brake fluid, and my air and cabin filters AND gave me a substantial discount and had me out the door. Great customer service!!!
Great
I normally have a perfect visit, but I told them I have a TDI VW When doing an oil change.Turns out they didn’t know what they were doing, put the ring on improperly and caused oil to spill all over my engine. It cost me $500 to take it to the VW dealership and have it fixed and repaired.
Tommy was very nice and helpful. They took care of my oil change quickly even though it was after 5 on a Friday.
The manger tommy is super nice and as a female not knowing anything about cars he really educated me on my car needs he was super honest about everything I needed done all the staff here was great I will be back
Had a last minute need and Carl promptly answered the phone and our prayers! they were able to get us in, inspected, corrected and out the door in just about an hour on a Saturday morning at the price we discussed upfront. Carl was super friendly, helpful, honest, understanding and kind with a big ol smile the whole time. we have found our car guy as my hubby puts it, and will certainly be returning in the near (and far) future for any mechanical needs for both our cars, as well as recommend them to family, friends, and you reading this review!
A great location with the best people!! Very helpful and knowledgeable!!!
In and out! Fast courteous service.
Be honest. If its gonna take more time than usual, let us know. I can come back some other time.Told me 30 minutes and 2 hours later my car is still in the air. Now Im late for work. Ridiculous.
They lied about checking my fluids or checking my air pressure because I didnt have the money for my engine to be flushed
Great customer service
They were really fast and did the job. Great service !
Love there service
I went in for a pre-purchase inspection. Everyone was nice and professional. They guided me through what they were doing and everything they were looking at, pointing at the little blemishes and telling me what i should and shouldnt worry about. And asked me about the price i was buying at to see if it was a good deal.After they were done, pretty quickly because it was a newer car with no problems, they told me it was on the House. (Disclaimer: This doesnt mean yours will be free, though. If your inspection requires more work theyll probably charge you, as its fair.) Im definitely coming back. They are nice, honest, and know what theyre doing.
They have good customer service and theyre fairly quick with oil changes.
Was in and out. Staff very friendly
Great service, greater prices. Convenient shopping across the street 😁. Customer for many years, never had any problems.
Very fast and all the employees was nice than previous when I was coming. So now I will be back very soon to get my cars service. Great team and well trained.
Clayton and his team has been taking great care of my truck and has no problem showing you exactly what it is that has been done.there is an open door policy, great guys, knowledgable staff. Yes, they wait CAN be longer, especially on a Saturday, but that is something I gladly deal with,knowing that I leave with my truck having had the work done it needed. Whether oil change or other issues, Clayton is my go-to guy!
Great place! Came during noon to get an oil change. We were serviced and out within 30 minutes. Prices were good and they didnt try to pressure us into spending on more services!!!
My fiance recommended this place to me because the service and quality was supposed to be good. Little did we know that the store manager fired all of the competent mechanics because they were lying about their work hours. Theres a slew of new idiots there who should probably be at a GED class. My car literally sat on standby for 3 days before these moronic bafoons even put it in the lift to inspect. On day #4 they still could not confirm if it was a starter issue or something else. On day #5 I had my car towed to the damn dealership.
Be careful the parking lot is small and easy to get hit turning the narrow corner to get back there
Very nice people and Fast
Thanks Tommy you are great!! Great customer service!! I will return again services !!
Excellent service
Fast and courteous service.