My experience at this location was amazing. After dealing with horrible customer service at the T-mobile store down the road, I’m glad I made the switch to at&t. When I walked in the store I was instantly greeted and service was fast. My sales rep (mike) gave me the best deal with a iPhone 12 Pro and Apple Watch, which was buy one get one half off. Mike was very friendly and didn’t hesitate to answer my 101 questions. I highly recommend anyone to go to this location. The sales reps are friendly, the service is worry free and fast in my opinion! Thank you Mike, stay awesome!!!!!

A very nice salesperson by the name of Daniel was very helpful. I was having an issue with my Google mail and through talking with him my issue was solved. I also inquired about purchasing a new IPhone

Horrible staff. Waited 45mins and then I had to leave. I understand the short staff but really. They didn’t want to wait on people. I just needed a phone cover and they made me wait while they took new customers orders…. Never ever going back.

I love the pay station. Youre in and out.

Was greeted very nicely by Kevin on entering the store, which was nice and clean. We where then assisted by a nice young lady whose name I failed to remember, but whose service I wont soon forget. She was knowledgeable, quick and efficient. Me and the wife left feeling pleased with the service we received and was thrilled that it didnt take a long time. 👍🏽

I had made an appointment and was greeted soon after I entered the store. My Samsung phone no longer had any tech support and the Samsung cloud was ending. I picked out a new phone. Justin transferred information from my old phone to the new phone. The transfer took a long time..Justin was very patient, set up up thumbprint and answered my questions.I also noticed that an elderly woman came in with a box. She had received a new flip phone and needed help. I was impressed with how patiently and kindly the AT&T representative assisted the woman.

Tay greeted me at the door and provided the best customer service experience Ive had in a very long time. She was very informative, patiently waited for my download to complete and double checked my order to make sure everything was correct. She also reviewed my current bill to make sure I received the best package. She also discovered I was paying extra for a service already provided! Tay is the best!

Tay is a great representative. She insisted my fiancé and I with our phone upgrades. No questions went unanswered! Her customer service is everything. I would highly recommend her assistance with any other customer and for myself from here on out! Thank you love~Brii’

Great staff!! They were very helpful and Tay is awesome

Very sad. Poor service. Waited 1/2 hour, when our name came up they went to someone else and started talking to them.I told them I was unhappy then they started working with me. However, the price for new phones were terrible. Everything was pushed towards Auto pay and a monthly amount. We finally walked out.Ill try Amazon or even maybe a different carrier. Been with them for decades. Its a shame. AT&T should be embarrassed.

I had a great encounter with Eric he was very knowledgeable and also very nice; a pleasant person to be around

Again, didnt go in. Took someone else who was very happy with his service from a new employee who had only been there a few days. Knew what was needed and handled the situation quickly and efficiently.

I had a very good experience at ATT Florissant with Tae my representative...that was very patient and thorough and knowledgeable for setting up my new Galley A32.....she was able answer any questions that I had, then showed me how everything needed to work....I was ported over from another Carrier and very pleased I did.

Quick and down to the point. The only reason that it took as long as it did to get me a new phone and plan is because of me. He was patient of course. I didn’t know my account number nor my account password. Other than that, it was smooth sailing on HIS end 😂😂Florissant store, 2875 US-67

AT&T is the best company they help people so fast thank you y’all helping me fix my phone yesterday

I had a great experience! The building was safe and clean. The staff were all social distancing and being very respectful. Tae was my sales rep and she is the most patient person I have ever met! She held my hand while setting up my new phone.

Tae was an amazing help! Really went above and beyond helping get everything figured out and so incredibly nice! Super polite and knowledgeable! Cant say enough good things about her!

She was very nice and found the charger I wanted even when we thought it was sold out.

The young woman who helped us was very nice.

Ehhh. My experience was professional, yet I felt like an inconvenience. Nothing stellar about it at all. Even the person with me took notice.

Been having trouble activating my prepaid service, and even visited another AT&T store with no luck, but here? From minute one, I had no doubt that Antone knew what he was doing, and in less than 30 minutes, he sorted out the problem that had vexed me for over a week.

I had the pleasure of working with Tay she was so polite and made sure my transfer was perfect and that my phone had a case and screen protector

If you want excellent customer service ask for Jonathan & Chauna at the AT&T store in Florissant. The BEST service I had a while. Thank you....

My family and I purchased 3 iPhone 12s and a SAMSUNG S21 5G today and Mauro was the customer service/technician representative who was very knowledgeable with answering questions and sharing his great experience with our products from AT&T Florissant store. We were provided Super service***** and we are pleased and very satisfied for the excellent service we received today. Mauro kept us in the loop and he was on point. Great service from Mauro and kudos for your awesome assistance in setting up our phones and we did not loose any of our files or data, pictures, apps. We appreciate the fantastic service and customer care! Thank you!

There alway helpful and knowledgeable about the products and if they dont know about it they will let you know

I came in for an online order pick up and was immediately greeted by Telvin. I could see his smile through the mask. I originally came in to pick up a s21 but was up sold after Telvin explained all the wonderful benefits. Telvin made sure I left with everything for the my fathers phone accessory wise. I also was contemplating upgrading my iPad mini 2 Telvin didn’t judge me for having such an outdated device and was able to get me to upgrade to the iPad Air. I am so happy that Telvin took care of me he has a great sense of humor as well and presentation was everything he represented himself and att well. What an asset!

I was very pleased, waited on when I walked in the door, my problem was handled professionally and quickly.

My wife was beyond sick of the service her dad had and was determined to find something that would be easy for him to use. She walked into AT&T and Tre James helped out tremendously. Road block after road block he stayed calm and professional and willing to help. Thank you Tre!

Telvin and Kevin were very kind and helpful! Great experience...highly recommend this store!

I worked with Kelcy Pruitt and when I tell you she was EXTREMELY helpful with my upgrade process. She explained and guided me through the transfer process as well. Will ALWAYS come back to her! Thanks Kelcy Pruitt and Thanks AT&T... YOUR THE BEST 😊!

Had a great visit at this location upgrading my phone. Would definitely go back to see Dyna.

Went in confused about how to pay my bill because my app had stopped working. Rep Telvin was quick to see I was struggling and offered assistance. Great job Telvin and I appreciate your persistence in correcting my issue. Problem solved...thanks again.

The staff at this AT&T location were very assistive in upgrading my partners phone and porting my number in!

This is a great AT&T! Whats the best service Ive received AT&T in the gentleman was very professional and I just really want to let everybody know its concerned I really really appreciate its service thank you you need more like

Tay was fantastic!

This is a wonderful place to visit. Telvin was very helpful setting up my new phone!

Tony did a great job with helping me. Went in for help with my phone and left with a brand new one and my bill cheaper. Was amazing

Kevin took care of all my needs! Excellent customer service. 10/10 would go back.

We really appreciated Mauros service. He was very professional and helpful. We look forward getting his services again.

I had a great experience! Tae was very patient and understanding she took excellent care of us. Ask for her when you are there next.

Mauro’s attention was extraordinary professional and fast. We just went to ask and we finally get our lines and new phones were very happy with the service

Sales rep was quiet spoken however extremely knowledgeable. As a senior citizen I was quickly put at ease with his demeanor and assurance that I would readily adapt to the upgraded iPhone.

I couldnt ask for anyone better than CHAUNA WILLIAMS! SHE WAS OUTSTANDING!! Very kind and knowledgeable! PLEASANT!

Kevin was awesome! The best instructor fir getting a new phone!

The staff was very patient and helpful towards me. I really appreciate their talents and abilities to try to satisfy their customers.

Went there today to get a new phone and worked with Tay, she was over the top helpful and nice. It’s the best costumer service I’ve had ANYWHERE in a long time! Can’t say enough good things about her!

Tay is the bomb.com she is knowledgeable, professional and very helpful...I would refer her to all of my friends and family. If you live in Florissant or in the Florissant area and have to do business in the Florissant AT&T ask for Tay. You won’t be disappointed..take my word for it..she a definitely 5 star rep!!!

Tay was superb! I had a good experience. She was the best! So willing to help!! JUST AMAZING!!! WILL BE BACK

James was great to work with. He was very professional and informative. I will be working with him and this location soon again. The customer service is great.

Mauro set us up with a new business account. He was very patient and professional.

CHAUNA gave me WORLD CLASS SERVICE.She is professional AND knowledgeable. She was friendly and knew her job. She is truly an asset to this store.

I got my iPhone 12 at the Target down the street. Something went wrong with my phone activation and I was without a phone for 4 days. I went back to the same Target and after an hour or so being there I was told there was nothing they could do for me. I was furious and made my way to the at&t store. Yall the service was excellent and I was well taken care of by Trevon. He was patient and fixed my problem with diligence. My only regret is not coming into the store sooner.

It was horrible the customer service representative was rude and auegumentive.

Kelcy is the best. That girl will take care of you and make sure you get the best deal

Long wait but James was great

We went to the Florissant Att store today and I cannot express how excellent James was with my husband and I. He was with us honestly for over 3 hours. He showed us things we never knew could be done on our phones. We r 65 and r not computer or phone savvy. Thank you so much James and I will be back with a Christmas gift thank you for you.

My Experience Here was absolutely incredible, I had no issues I felt safe, everyone had on a mask, there is sanitizer there and i was in and out with my new iPhone.

I had a great experience. Mauro took great care of us!

Telvin, who works at the Florissant location showed lots of love and was patient, courteous and mannerable. Need more like him

Mauro took good care of us. He was patient and professional.

James was amazing and helped me out with everything i needed. will continue to go back and tell all my friends about him

Great place to go. Staff was willing to help me out in a fast way

Dyna was amazing, I had an awesome experience with her. She is very kind, patient, and informative! Great employee

Telvin was a great deal of help, after constantly getting different answers from call center reps, going in the store and getting Telvin was wonderful. He help making the transition smooth.

This is a very clean store! Chauna was great and very patient

This store was great! Best in St. Louis

Easy in Easy out. During these times easy is whats needed. #WearYourMask

I had a great experience! Everyone wore a mask was superfriendly and there was sanitizer on every table.

Great customer service, not great business accounts...

Tae and Tim was very helpful with helping me pick out some new phones and cable tv.

They fixed my phone to the new service so far it is better than Spirit aka T-Mobile

All because of Kenneth, I had the best experience I’ve ever had at AT&T and even got me to spend $500+. I don’t mind spending that type of money when the customer service is outstanding and the employee is knowledgeable.

Dyna delivered a phenomenal customer service experience!

At&t rep tay Her service was excellent and very professional and she deserves my five star

I had a great customer setvice experience with Tay. She really helped me out! AWESOME YOUNG LADY!!!

Didnt think I would ever walk back into another at&t store at all, but they were nice and kind although when I went in it, my phone didnt actual get service til the next day dont regret it none whatsoever but they have some convincing operators that will sell you the underwear off they butts if it came with a discount price and you was a loyal customer lol

Ken was a great representative who gave me great service. The store was great and helped me a lot

He straighten up all the junk and found a discount

Excellent store and employees were great

Tae was amazing and got everything I needed done

Very clean store! Very professional staff. Next time you go in ask for Tre!

Friendly knowledgeable staff and clean store

Great service as usual! They aim to please...

The management in store are very unprofessional. I would suggest for more training in customer relations. The employees are also incompetent and rude. Dont go there... ever.

Excellent service! Everyone was so helpful and nice!

Very convenient. The staff are friendly and knowledgeable. Now my land line phone bill that is a different story. All these fees and taxes are a joke. Just venting cause I k ow that is not the fault if this location. Ill be phoning in to discuss.

Came in to get help and Tay was great.

Terrible and unhelpful. Didnt even speak when I walked in- actually didnt speak AT ALL.....I had to speak to him.

The two gentleman who waited on me were very polite and helpful! Thank you for your services.

The store manager, Shedrick, was amaaaazing. He sat down with me and thoroughly went through my account with patience and humor. This was by far my greatest visit at the store. He was very kind and welcoming. I got everything I wanted and more, with thanks to him!

Earlier this month I came into this location to switch from Verizon. Taking advantage of the iPhone buy one get one we walked out with two devices. One week later a bill was received for well over $400. Now obviously this includes the activation charges, and the first month of service as well as the monthly charge for the phones. However this comes out to $280 not $400.After calling corporate I was informed that the salesman Justin opened two accounts with one phone each instead of one account with both devices on it. This caused double charges for the baseline $120. Instead of two devices for $130 monthly access I was set up with two monthly access charges of $120.The individual(s) at corporate told me weve had problems with this taking place lately. This was done intentionally and benefits the salesman and the store. The kind women at their corporate kindly corrected this and provided credits which fixed the intentional wrong doings.AT&T is a great cellular provider with excellent connectivity however I would call them directly instead of being lied to and stolen from walking into this store.

The issue I came in for couldnt be fixed but when I asked the manager (Jay or JJ)for some kind of discount he said Im not giving you anything. If you look at my account and the problems Ive had with AT&T hed be fired on the SPOT! He was very unprofessional and had no customer service etiquette whatsoever!

Great customer service Isaiah is terrific!

Everyone was super helpful Ken was great

Didnt have a sign in spot like they used toso didnt know when it was my turn. However, the employees were very nice and helpful when I did get waited on.

Very patient and helpful sraff.

Not helpful what so ever...This location is nowhere near professional than other locations in the Greater St Louis area. Usually there is someone standing at the front ready to sign you in with their tablets and there was none of that. I was waiting for atleast 5 minutes before i was assisted. I went there mailny to see if my phone could be repaired due to my advantage insurance plan and the female told me to go online to phoneclaim.com with mo specific instructions. I call another location when i get home and they said that i could fillout and affidavit form there and go from there. PLEASE HIRE BETTER EMPLOYEES that are more hands on. If i could give this location a zero I would. THANKS FOR NOTHING! : (

Was not able to tell me why my phone went to emergency calls only and I was in middle of an important call and my phone shut down. Manager would not let me finish my sentence or my thoughts

The customer service was outstanding

Good service very friendly and understanding. Got a Galaxy Note 9 and noticed the next day that my S Pen doesnt work. Samsung told me the store would replace it so I went back up there and they told me Ill get a whole new phone in the mail within 3-5 days.