Shockingly great professional people with transparency to customer in mind. Eric the service advisor was highly knowledgeable and forth coming with all of my BMW needs. Eric also walked me thru my opinions for the services needed to insure the best proformance for my 2011 335i X Drive. The best part of this BMW Service center is the owner Chris, which is a working owner trained through BMW certified training. I highly recommend the BMW Service center for all your BMW, MINI, MERCEDES, AUDI AND VW needs. Prices are very reasonable for the excellent service provided.
The guys at Bavarian Motors will diagnose all the issues with your Bimmer, lay out a course of repair for these issues and then proceed to make all necessary repairs in a timely and professional manner. Costs are provided up front and any changes up or down in price are communicated immediately and in detail as to why the change is necessary. These guys are consummate professionals, will return your vehicle to factory fresh performance. Bavarian Motors is the only shop that will ever work on my BMW.
Hands down the best place to take your BMW for service. More knowledgeable than the dealer by a long shot, fair priced, but most importantly they are honest. Its rare to find a place like this in existence anymore.
Our 1998 740Il was in need of some TLC. Its not always easy to find a qualified BMW tech in NKy. We found Bavarian Motor Service in Florence, KY. Chris, the owner, went over the car with a fine tooth comb. He detailed & prioritized the maintenance issues, offered fair pricing and completed the work. We couldnt be more satisfied with the quality of the work and his knowledge of the car.Eric and Tara kept us informed of all that was going on with updates of the work and status of parts on order from BMW. Excellent service.Eric Marsh Detailing detailed the exterior, interior and engine compartment...outstanding job.This will be the only place to take our BMW for service!!!
Eric and the guys were incredible. I definitely recommend to all. Top notch service.
I own a 2000 528i. After a referral, I started using Bavarian Motor Service after my warranty expired. 20 years later I now have more than 340,000 on my car. Need I say more. I wouldnt even fathom having someone else work on my car.
This is the shop! No need to keep scrolling you found the best. Don’t take your German car anywhere else. They replaced the clutch and etc. on my TDI Jetta, looked over the car and changed my oil with high quality. 5 star work and a more than fair price.
They do an amazing job, with high quality customer service. They take good care of you and your vehicle. Top notch always!
Most professional and trustworthy car care i know and im 65! I know quite a few! Keeps my SL500 purring sweet! Thanks Chris & Tara!
They are very professional and there prices are very good. Did excellent work on my Voltswagon. Would highly recommend them.Youll be happy !!!!!👍
Bought my wonderful, adorable Mini Cooper Clubman from Chris here. I will definitely be back for all my service needs on it, he has a new customer. He was extremely nice, professional & knowledgeable. The shop was beautiful & immaculate, very welcoming, nicely decorated & cozy. (pics are not from the shop, but at my place, I do not have pics of the business to post)
Where to begin? Service was awesome, fast and professional. Take your BMW there or pay more, and go there after to get it fixed correctly.
Best foreign auto service and repair in the tri-state area. Great work and fair pricing.
Technicians mechs were very nice professional and polite..thanks for the free probably 10min visual inspection of my brake sensors. Just a bit overpriced for my opinion. You want 5 stars you should talk to your receptionist maybe more friendly get you there.
Chris provides excellent service at a very affordable price. We have been bringing him our BMWs For several years and he’s kept them running great! Recently had some service on a new one we picked up and he stayed late to ensure we got the car back when promised.
Excellent, attentive service
Great service!!! They worked me in their schedule with very little notice due to my travel constraints for military. Excellent work on my 2005 BMW 325ci. Its running great again! Thank you for the quick turn around. I recommend this location for any of your BMW needs.Tom D.
Prices better the The dealership and knowledgeable staff.
Awesome shop! Chris the technician/owner is a great mechanic and has done tons of work on my car from starter, thrust arm bushings and mounts, ball joints and I plan to get my struts done there soon! Wouldn’t go anywhere else with my car
Service was polite and quick. Very happy and plan on returning. Thank you.
Chris and his team have a great place to take your import here. The service is great and timely. Anything you want to know about your car they can tell you about. I would highly recommend Bavarian motors to anybody.
Chris and his crew are experts at what they do. They have worked on my Mini Clubman for the past several years.When I first came to them I was asking for a competitive bid for work the Mini dealership had said was required. Chris beat the price, and on top of that provided additional services not proposed by the dealership. The reason was that if Chris only did what was recommended by the dealership it would have cause other issues down the road. Chriss ethics would not allow for this.The next time I came to them, after a visit to the dealer for the scheduled maintenance, Chris informed me that I didnt need some of the items the dealership had told me were needed. He could have just done the work and taken my money but instead, once again, would not find that ethical.From that point on I have never gone back to the dealership and have only used Chris and his crew. It is rare to find the expertise Chris and his crew bring. It is even rarer to find individuals as trustworthy.
Great service and honest opinion about what your car needs (and doesnt). Sorry to see them leave Reading Rd as I wont be able to service my car there anymore, but happy for their continued success!
I had a water pump replaced by Bavarian Motors in 2014. They used orange Dex-Cool coolant which is not an approved coolant type for the BMW E90 325i. The engine uses a magnesium block/aluminum head and requires a different type of coolant. I had to completely flush and refill the cooling system. Never again.Additional edit - my wife and I were customers there for 2 years and had all regular maintenance and oil changes done through you. No customers with our name? I guess that confirms how much our patronage was valued.
I am delighted to report that I have found a safe haven for my BMW car repairs..After 8 years at another local repair shop, I decided to try something new. As a non technical female, it I need to rely on the skills of the mechanics to keep my cars running and in tip top shape.As soon as I walked in to the shop last Friday, I felt at peace. The service I received was more than excellent. I loved the family environment and could tell that excellence is of vital importance to all who work there. I feel so blessed to have found the right fit for my both my vehicle and my need to experience only the best and honest service. Well done AJ:-) I look forward to driving BMWs for a long time in the future!
Ive been taking my German vehicles (VW and MINI) to Bavarian for years. Chris and Terra are awesome and they have very competitive pricing. If you were apprehensive about taking your car in for service at their old location... Dont be now! There new location has about 10 times as much parking space and more bays. Top notch locally ran company 👍🏻👍🏻
I was nervous at first with a new mechanic. But after I spoke to the employees at Bavarian Motor Service I was at ease. They fixed my 325Xi and gave me tips on preventing any other issues. Never met a mechanic that would do that. Shop is clean and very professional. Will absolutely return for any additional needs from here on! Thank you again!!!
Very nice and knowledgeable people
I recently took a vehicle to Chris and his team at Bavarian Motors. The service was great and done quickly. These guys definitely know what they’re doing and are very knowledgeable.
Wow. Chris and Terra are changing the way a trip to the machanic shop looks. Chris works fast and effociant. He is honest about the diagnosis of your car and explains it in great detail. He works endless hours to make sure you have your ride safety back quicker than anyone I have ever taken my car to. I’m so glad to have their shop close to home. I plan on getting German cars from here on out so I can leave them in great hands when I need to. Thank you, again, Chris and Terra.
Quick service and friendly knowledgable guys. Theyre going to be my mechanics as long as I own any German vehicle
Top notch work on the high end cars. BMWs Benz
Excellent service and timely!! Wonderful staff. They explain everything very well. Thank you to them again
I had a broken coil spring on my F10 2012 535 x drive, I got quotes from several places in the 1.5k range (for both rear springs) and elected to do it myself for that price. I had requested a quote from Chris at Bavarian and it came in at about half of what some others were offering, so I decided Id rather pay than do it myself. Despite being a small shop and this being a half day job, they had my car ready in one business day. They dont offer some frills like loaner cars, but they do have a partnership with enterprise for $25 a day on rentals which is nothing compared to what youll save on labor. My car feels amazing again and they were more than happy to quote some preventative maintenance that Ill need in the next year or two, also with great prices. Im on my third BMW and usually do jobs myself, but from now on when I need work, I will be calling these guys first.I noticed a review mentioning they made some diagnoses that the dealer disagreed with, I havent personally had a car inspected by Bavarian so I cant vouch for that, but I wouldnt be too quick to believe what the dealer says. I appreciate my dealer and theyre amazing for routine things like oil changes or fluid exchanges, but their complimentary inspections routinely miss basic mechanical issues and point out low hanging fruit like worn tires. Ive had tires recommended to be replaced by the dealer with 50%+ tread life while theyve missed obvious things like a failing drive belt tensioner. On the other hand, when you pay for an inspection from the dealer ($240 I believe is what the last one cost me) they do a thorough job, they saved me from a nightmare of an X5 with a litany of problems. The complimentary inspections arent a serious look at your vehicle and shouldnt be used as a substitute for legitimate mechanical advice like what youll receive here.
Pretty much all my repairs Ive had done here, Ive had to have redone someplace else. There was one time they even forgot to fill my car up with coolant after I had some cooling system work done.
I tried Bavarian Motors as a second opinion after hearing my wifes 2007 Audi Q7 needed a new timing chain ($8k) from another shop. AJ and his team inspected the car and found nothing wrong with the timing chain. After replacing a faulty sensor for a very fair price, the car has been running great. Great shop! Only complaint, parking space is very limited.
Had what seemed like a hard miss on my 2008 530xi wagon. I’ve always done my own work and was hesitant to take it to a mecanic, but I was in over my head. These guys had me back up and running in a couple days. It’s been over a month now and the car’s still running like a top. Thanks for the excellent work!
Very knowledgeable about Mini Cooper. Service is about same price as dealer, but close to my office in NKY.
Perfect shop to service and (or) repair your BMW. They repaired everything on my long list of restoration projects. I was always kept up to date and in the loop every step of the way.
Top of the line work for an affordable price !
After YEARS of being taken advantage of by BMW dealerships in Cincinnati, I have FINALLY found a trustworthy BMW mechanic. I originally took my car in because they agreed to fix something at HALF the price the dealership was quoting. A couple days later, an engine light came back on...AJ and his techs took the car apart the next day, diagnosed that it was a computer glitch, and sent me on my way. It probably took them 4 hours to complete, and they DIDNT CHARGE ME A DIME!I challenge anyone to find a better group than Bavarian Motors! Customer for life!
Quality service but way to pricey
Always helpful and friendly. They know their stuff and treat you fair. Definitely makes owning a luxury car affordable.
Great and Honest mechanics, very reasonable and very reliable! Brandon and Chris are always looking out for your best interest!
After talking to A.J I quickly realized that he is and should be a representation of what a true business leader is. He had enough patients to listen to my problems and try to come up with solutions to helping me with my problems hes such a good guy and cares so much it makes me feel bad ever even saying anything about the company. My apologiesCody Mitchem
4 reasons I cannot explain the first review of one star was incredibly wrong I went back there today I would not have gone back there today had I given them a one star please see the revised rating
Honest, speedy, and reasonable (for a BMW). AJ and his staff definitely take care of you.
Great staff that goes above and beyond to fix any problem.
I took my 03 525i to a dealer and was quoted 2100 dollars for a repair. They also charged me 125.00 just to look at the car. Called these guys and they saved me a boat load of money .They had my car running with in three hours. No one else will ever work on my car but them from now on.
2007 BMW 328xi160,000 miles
Horrible couple of experiences, if they dont know whats wrong with your car they will just guess to keep you paying and then just wait till you decide to leave after the upsetting service.
Customer for life
Yeet