Went to the store to buy a new pair of boots to replace my current ones. No employee was on the floor and there was another customer with a box that looked like he was waiting for somebody to help him. We looked around and I picked out a couple options, the other customer left without being helped. After waiting for maybe 5-10 minutes somebody appeared out of the store room. He went to the computer and started doing something. He had EarPods in and completely ignored us, then went back to the storeroom. Frustrated we left.I’ve worn redwings for 20 years, always loved the service and quality. I was excited to see a location open in Flagstaff but after this I will find something else to wear. The are plenty of other options out there.

I have purchased two pairs of boots from Fernando in the last 3 years!! The boots are worth every penny and the customer service is great!!

Top notch customer service. Thanks!

Went into Redwings to inquire about some boots.... The manager Fernando helped me with all of my questions. I was very impressed with his knowledge and casual friendly demeanor. He made my experience 10/10. Would highly recommend the Flagstaff Redwing store to anyone looking for quality boots in Flagstaff.

Just picked up a pair of Iron Rangers. Fernando described the craftsmanship in the different styles, which helped me decide as its easy to have selection overload in this store. Thank you Red Wing and Fernando.

Great products, great service.

THE BEST BOOTS MADE.!! THE same boot Ive had going on 26 years. No in or out side effects on them. # going on 5th resoleing !!Light weight an TOUGH !!!

Boot repair took much, much longer than expected.

GR8 new shop..! Thx for being there.!!