R&R did an awesome job of quickly and efficiently repairing my Diesel Ford Excursion! My son was driving it on a trip and got stranded in Flagstaff. We found R&R from other repair shops that stated they would be a great repair shop to use. They were right!
Some of the best people Ive ever met, family owned and operated
Well organized. Garage staff has been there as long as the garage has been open. Excellent qualifications and service.
Very nice people my vehicle has never run so strong. Would recommend them to anyone looking for good,honest mechanic work.
I went in for an oil change, filter replacement, and tire rotation. When I got my car back the oil meter on the dash had not been reset and the glove box was on the floor of my car, not to mention my steering wheel had oil all over it. They also dont know how to give an accurate time frame or call people back. I wont be returning.4 months later and I find out they never replaced my air filter, and that they took my cabin filter out but didn’t put a new one in. This place is a joke. I’d give them 0 stars if I could.
Ron and staff are awesome! I would highly recommend to anybody.
This is an amazing place. I get all my repairs there. One time, I had a wheel grinding furiously. Thought it was a bad bearing and told them so. Expected a $500 repair. It was actually a pebble stuck between the brake and the wheel. They didnt charge me a cent. These guys are cheap and reliable, but most importantly theyre honest.
First time at the facility. Took my F350 in for noises under the front end. Took it in to be checked and to let us know if the front end bushings needed to be replaced. They test drove it and then found a bolt that was semi-hidden missing and then repaired an exhaust leak, I did not know I had. First time leaving a shop for under $100. Very honest and dependable. Ill be back
Ron and his team really helped us out with emergency repairs to our vehicle. Great work, fair price and just genuinely nice people. Highly recommend.
The actual work on my car was great. However, the customer service side was lacking. They didnt work on my car as scheduled. Brought it in for an 11 am, and it wasnt done the next morning. Also, they didnt call when my other car was done. The office area is cluttered too. The owner is a very nice guy who runs an honest operation
A+++ Automotive Repair!!! Amazing staff!!! While driving cross county our van broke down. R & R Automotive truly goes above and beyond. Our van needed to be towed to shop and R & R Automotive was willing to stay late and wait for the two truck. He also went out of his way and drove us to our hotel. Highly recommend!!! They are honest, hard working and excellent customer service.
They very good. Highly recommend 👌
My boyfriends van broke down in flagstaff on his way from Orlando to San Francisco. The wonderful people at R&R had it fixed in no time, and allowed me to pay over the phone so I could come pick it up on a Sunday when they were closed. I drove it the rest of the way to San Francisco with no troubles and have R&R to thank for the peace of mind knowing that the van is running great.
This place is the best in town. They can do anything for your vehicle from a oil change to a timing belt. They are always have fair prices I have been taking all my vehicles to be fixed for over 10 years now.They have worked on domestic vehicles and foreign. High recommend this place.
Car taken to troubleshoot battery drain. They told us it was repaired and sent us on our way. We discovered the issue had NOT been corrected. When we called to have it looked at again we were expecting a hassle and were surprised to find they would make it right at no additional charge. They were true to their word. Only wish it had not taken 2 trips to get it fixed.
Absolutely love the service. They are constantly busy for a good reason; hard work and great results. I appreciate them taking their time to work on my vehicle rather than rush it. Thank you for being such an honest and trusting automotive shop!
Im a guy that does a lot of his own auto maintenance but when its beyond my ability/time, I trust R & R to do the job professionally and at a fair price. They take the time to ensure the job is done right. HIGHLY RECOMMEND !
I dropped my car off on Thursday morning and asked them to look at and diagnose a transmission leak and they said they could fit it in. They kept the car over night without calling me or notifying me. I called on Friday morning and they said they were going to get to it that day. Again without any call or notification they kept my car all day and overnight. I tried calling again Saturday morning only to find out theyre closed on weekends. I took my car and left. I wish I got the chance to judge them on the work they did rather than their communication skills.
Completely honest mechanic, where the staff goes the extra mile to give you good value. You can tell by how busy it is, how many people trust this place. My family has been going here forever for car repairs and has never had any problems.
Highly recommended. R&R took about 15 minutes to correctly diagnose the issue I was having, a failing wheel bearing, and made sure to bring me back to show me exactly what they were looking at. They offered a very reasonable quote and, even though it was 3pm the day before Thanksgiving, got the job done. The first bearing they put in turned out to be randomly defective, produced a low rumble when driving, but the mechanics stayed at the shop an hour past closing to make sure a good one was put in that day. The price they quoted was exactly the price I paid. Ill be taking my car back there in the future.
Quality service, great customer care, timely service. A mechanic that cares
Its hard to find a trustworthy mechanic, especially for a girl. Ron and his crew are honest, quick, and good at what they do. I would recommend them to anyone and am definitely going back.
Me and my friends were on a roadtrip from the east coast to the grand canyon and had a code thrown while climbing the hills nearby. The man working here at the time checked our engine code, cleared it, and explained how to properly drive up mountains in a car like ours. He never charged us and seemed like he just wanted to help a few teenagers get where they needed to go.I dont know your name, but thanks man!
Tanner, Ron and the Staff are very knowledgeable and trustworthy. They always do a great job. Thanks Guys!
They are good enough that a highly respected competitor recommended me to them because that shop was busy for the next 3 days. The tow truck arrived 2 hours late at 4pm and I was told they could not get on it now until the next day. They went ahead and put their electronics checker on it and said your PCM module has failed. They ordered the part and had me on the road by 6pm that same night. I did NOT have to wait until the next day. They worked on my truck outside in the drizzling rain. Excellent service. Very busy shop. Excellent techs. State of the art test equipment. Kudos to Ron Stump and his team.
Nice people, lousy attention to details. After the oil was changed in my motorhome and my Ford focus I lost the chrome wheel cover that was not put back on properly on my motor home and the bottom fiber engine shroud fell off due to improper install. Turns out to be one expensive oil change on two vehicles.
R&R need a 6th star. Professional with attention to detail at a price is reasonable. They have been the Flagstaff standard bearer for year. I have been in Flag for six years and seached for 2 years before I found home. I am staying here and you should also
They spent over an hour just diagnosing the problem and didnt charge me a red cent!The repair cost considerably less than quotes Id received from other shops in the area and I just felt I had been dealing with honest people the whole time.
Very friendly. Good service at short notice. Job well done.
The guys at R&R worked on my car recently and were very honest and open with me the whole time. They were recommend to me by Johnsons Towing and I will continue to use them for all of my future maintenance on my car.
Very professorial and honest, cheapest price in oil change in town.
The generator in our RV stopped working during our cross-country road trip to California. R&R repaired it for us for a very fair price and just in time for our return trip home.
Broke down on a Friday late, They took my truck in and replaced the injection pump on Monday. Back on the road by noon, knowledgable personal. Thanks Ron!
The guys at R&R are very knowledgeable, honest, and trustworthy. We have taken our cars in for anything from AC work, to radiators, brakes, check lights, axle work and on. Weve had them work on a Suburban, Yukon XL 2500, Silverado 2500, 1997 Ram 2500 with Cummins, 2009 VW Jetta Sportwagon TDI. We have been extremely satisfied with the repairs they have provided!!We highly recommend.
Great people doing good work at honest prices! A rare find.
Ron took great care of me in spite of my own mistake.
Ron and the crew do a great job!!
Great people, fair prices !
I was traveling through and he made arrangements to get me in. Thank you Ron.
Honest, excellent work!
Good. Honest. Work.
These guys are