We absolutely love R&A auto. They are the best. We have three vehicles and use R&A for all of them. Steve is amazing!

Profesional and knowledgeable staff. Service took longer than anticipated but they covered everything.

I stopped in for information, the owner was very helpful even with directions.

Great service and willing to answer questions.

A little more expensive than some but their work is outstanding

They were able to get me in quickly and finish quickly. Honest and reliable, I will be bringing my business here again.

These guys are amazing. Power steering pump was whining and just by opening the hood knew exactly what it was, ordered the parts for me and told me how to fix it. Super easy fix but I really appreciate how they didn’t try to get more out of me and empowered me to do it. Their customer service is unmatched. I’ve also been there just to ask about different Subaru and Honda models and felt like the they have no problem taking time out of their list of things to do to treat me like the most important. Definitely found a shop for Honda repairs that I can’t handle on my own.

Take your import inquiries to R&A Auto. They will test the car prior to your purchase and are truly Honest. GO TO R&A NOT R&R... R&R Past the mall will drag your ordeal out to suck money from you, rather than be honest. R&A put my vehicle on the computer and told me it was not even worth fixing, cost $50.00. That was AFTER i spent nearly 3,000.00 at R&R who said they could fix it, didnt. Just put a band aide on it long enough to collect 3,000.00 from a homeless Mom with Three Kids in a shelter. I went there because they were Christian and the christian community touted them to me. Nevertheless. SCAMMED! R&A told me straight up, it wasnt worth fixing and i appreciated that type of business. Just a friendly piece of advice.

Best spot in town and Steve is the NICEST guy!!

An honest straightforward business. Its great to have mechanics you can trust!

This is more of a heads up to anyone that does not have a Japanese-made car. Unfortunately this location does not service other cars. Looks like a good shop though!

Dealt with Steve who was FANTASTIC. He helped one of our customers during a tough time and went out of his way to make it work. This will be remembered for sure! :)

Always fantastic service at reasonable rates!

My Dad has been taking his 20 year old Camry to R&A for years and has raved about them to me. Recently my teenage kids drove the Camry from Flagstaff to Virginia. Steve explained what they needed to know about the car and said to call if they had any trouble on the trip. He could tell I was a bit nervous about them driving 2100 miles, I think! On the first day, they switched drivers and the car wouldnt start back up, so they called Steve, who diagnosed the problem as an issue with the transponder in one of the keys. The other key started the car just fine. Steve was great: friendly, professional, and very knowledgeable. Highly highly recommended.

I was taken advantage of the last two times I did business with these guys.The latest was not being made aware of the fact that a replacement part for my seat warmer was going to cost over $400. My bad for not asking how much the part would be, but truly who in their right mind pays that kind of money for a totally frivolous part on a 10 year old car?! Steve should have made me aware of the price before the fact.Also, when I ask them to figure out what a problem might be I DO NOT authorize them to fix it right then and there. I expect a phone call to discuss and approve of the repair.

Excellent service at a fair price, I will be back again.

These guys are the best for your foreign car!

They took advantage of my business, and lied about certain things in my car. When I got a second opinion they told me the opposite.The car is under my boyfriends name and it was definitely the R and A in Flagstaff

Outstanding service and knowledge of VWs! The best in Flagstaff. Recommend highly. Locally owned and operated for many, many years.

Great service, honest work, professionals in all they do. Good advice and follow up. I certainly recommend them to anyone that wants to keep their car in good and safe working condition.

Could not recommend R&A more. Their work and customer service is phenomenal. Steve will go above and beyond to honestly inform customers about what services their vehicle requires. I know this personally as well as from hearing him with other customers while in the waiting room. Local dealership quoted me almost 5K of services, at R&A it was less than $500 as well as showing me why I didnt yet need services that the dealership quoted as required.

The Best. Trust this business 100%.If they say you need it. You do. No Rip Off as they are the last of the good guys.

This place is the most trusted, the most professional, auto business Ive EVER experienced. You can depend and trust their service. The world needs MILLION more if this business!!!!

Honest, kind, and incredibly knowledgeable and skillful. I only purchase vehicles that this shop can repair because I know I can trust them to fix my cars at fair prices. I highly recommend these mechanics to anyone whether passing through or locals.

I was passing through Flagstaff on a road trip on highway 66. I got a problem with my car on my way there. This garagist was very kind, he took a look at my car first thing in the morning and repaired it quickly for a very good price. I was impressed with the service and would strongly recommend this place.

I just worked, via phone, with the manger Steve on an unusual problem that my daughters Subaru had. Our daughter is a Senior at NAU and I live in Colorado, so I was a little concerned at first. Its not clear what caused the problem, but R&A had worked on the car this past summer so we contacted them. After explaining the situation to Steve, we had the car towed to R&A. R&A checked out the car, couldnt determine if the issue was caused by them or something else occurred, but they fixed the problem and did not charge my daughter for the repair. Steve was very polite and professions during the entire process. I would highly recommend R&A for your car repairs.

I have ptsd when it comes to car repair shops, as I’ve been screwed up by a couple.Well let me tell you how this shop is nothing like that.I was driving through flagstaff the day before thanksgiving and my break and ABS light went on.Of course I panicked and wanted someone to check and repair the car so I can make it to Santa Fe. After calling 3 places in flagstaff, and being told that “sorry we don’t have time for you” Ben at R&A told me nicely that he will take a look at it.I was so happy to be welcomed with a smile and friendliness and he took him less than 30 min to check my car. He took the time to explained to me what was going on and reassured me that I could safely drive.On top of that he didn’t even charged me for the diagnostic.While waiting a saw so many locals coming and getting their car fixed or maintains and all were very confidente about this garage’s knowledges trustworthiness and honesty.I will probably not stop by this place again but I can only recommend it to anyone that ever in need of someone to take good care of their car!

Honest, Reliable, Very Professional. I used to go there years ago when I owned a Toyota. Now that I have a Subaru, Im back. And Im so happy to be working with them again. I will never go back to the Subaru dealer who tried to up-sell the repair I needed and overstated the cost of my repair. R&A is the best in Flagstaff.

Steve and the crew at R&A have always been courteous, professional, and honest. The cost of repairs is fair (and they often havent charged me for small things) and they get the work done when they say it will be done. Im happy to recommend them to everyone.

These guys are the best mechanics in town. They are honest and while they arent the cheapest, they do save you money by not fixing things that can wait. I trust them and wont take my car to anyone else.

The absolute best garage in Flagstaff! The service is excellent. They care about fixing the problem, rather than just taking your money. I have used them for years and wouldn’t go anywhere else.

My mom went there for years, and I started going as soon as I got my first car. Amazing service, honest mechanics, quality work. They knew I was on a budget and every time I came in, they gave me a list of things I should eventually fix, but told me honestly how important the repairs were and how long I could wait. I was never talked into unnecessary expenditures and trusted them 100%. Great people! The only complaint I have is that they didnt move with me to Phoenix! Now who am I supposed to go to?? :)

R & A was amazing. We were referred by a different mechanic shop to go see them. Phenomenal service at an amazing great price! Helped us deduce what was wrong w/my suv. Didnt charge me for everything they did. Hopefully I wont need a mechanic anytime soon. But if I do, Im going back to R & A.

Take your import inquiries to R&A Auto. They will test the car prior to your purchase and are truly Honest. GO TO R&A NOT R&R... R&R Past the mall will drag your ordeal out to suck money from you, rather than be honest. R&A put my vehicle on the computer and told me it was not even worth fixing, cost $50.00. That was AFTER i spent nearly 3,000.00 at R&R who said they could fix it, didnt. Just put a band aide on it long enough to collect 3,000.00 from a homeless Mom with Three Kids in a shelter. I went there because they were Christian and the christian community touted them to me. Nevertheless. SCAMMED! R&A told me straight up, it wasnt worth fixing and i appreciated that type of business. Just a friendly piece of advice.

This shop is very straightforward and skilled. Took in my Forester for what I though was a transmission problem; they took a look and ended up fixing the issue for only about $200 (parts+labor). The work was supposed to done in a day and unfortunately was not, however, they were very sincere and apologized and explained why it worked out that way. Steve and his team will take care of you. Would definitely recommend and will be taking my Subi back for any work I need!

They have a great reputation for a reason. Very knowledgeable and show you the issues before doing the work. Busy and you need to make appointments far in advance

This is by far the best auto shop in Flagstaff. Quick, friendly, and knowledgeable mechanics. If you have a Subaru or any other import this is the place to go. Thanks, Steve! You saved our trip!!

R and A was recommended to me by a friend and I cant praise them enough. Steve and the rest of the crew over there are always professional and go above and beyond what we ask of them. I would recommend them to anyone and will be taking all our vehicles here from now on.

These guys are great - honest, straightforward, knowledgeable. Ive been taking my older Forester to them for more than a year now. I like their friendly style. Theyre always booked up for weeks, which i take as a good sign that im not the only one with this opinion.

Always helpful. They never try to make me buy stuff I dont need. My car is very happy after visiting them.

The absolute best in town. Trustworthy mechanics, great customer service. I wouldnt take my vehicle anywhere else.

Honest - ethical - reliable - knowledgable. Would not take my car anywhere else.

Ive been taking my vehicles here for years. Always honest, great work, and very pleasant to deal with. I cant imagine how much Ive saved by going to them rather than one of the dealerships.

The four hardest things to find when you move are a dentist, hair cutter, vet and auto mechanic. I trust Steve, Ben and everyone else there to do right by me and have not been let down yet. Scheduling can be a little drawn out for routine things, but if somethings gone really bad, they will get you in, and get it done, at a fair cost.

Been taking my 2003 Tacoma here since day one. I always recommend this shop!

Ive taken my car to these guys a couple of times an ive had nothing but good service done to my car the best import shop in flagstaff

Honest, quality work. Sincere interest in their customers.

These guys are great Bill Porter and Steve Galloway are excellent to deal with and very knowledgeable

They didnt have the part I needed, but told me where I could get it, so I ordered it, and itll be here this afternoon! Thanks for the great service!

They know there stuff and seem extremely honest