user
iFixandRepair - Fayetteville Skibo Road
1928 Skibo Rd Suite 128, Fayetteville, NC 28314, United States
Appearance
iFixandRepair - Fayetteville Skibo Road
Comments
Dj
Review №1

I had a charger tip stuck in my iPhone port. The gentle must the front end had me in and out in minutes. Excellent service and great people to talk to. Very reasonable and understanding as well.

Wi
Review №2

My back glass in my iPhone 8 was shattered. Gave me an honest estimate on cost and timing with very friendly service. I will definitely come back and highly recommend

An
Review №3

I took my computer to iFixandRepair because I dropped it and I wasn’t sure if it was repairable or not. The guy was so professional and nice. He took my computer and he said first let’s check to make sure your hard drive is ok because that’s the main thing. Since that was working he put it back in the computer but it wouldn’t respond, so he told he could fix it but it would cost more than buying another computer. He recommended different types of computers for the type of work I needed to do to buy and then he told me to go to Best Buy and get an Hard Drive Enclosure, so he can show me how to transfer all my stuff from my hard drive to my new computer. Awesome job!

Va
Review №4

My phone started acting up randomly and stopped working. Got no help from Apple Support after chatting with them about my problem. So I went to iFixandRepair and they got my phone up and running in no time. Super helpful and fast! They know what they’re doing.

Ed
Review №5

Highly recommended. Summary- WELL worth the cost vs gain.Tl;dr- wife and I have 11 lines on our account. If each line charged $9.99 (sometimes $19) per line for the insurance (which, by the way only reduces the cost of screen repair to $100... yeah, Assurion is a rip off), Id be paying $110/mo on TOP of my normal bill for an insurance service I dont use (comes out to more than $1300/year). Thank you, remove the insurance for me. Ill pocket the $110/mo and in the rare event my screen does crack, Ill hit it the next month at iFixandRepair. Theyll fix in one day for less the price that takes Assurion a week of mail back and forth.Save yourself some trouble. Spend the $100 (or whatever) and remove your cell carriers insurance. These guys get the job done very, VERY nicely.

Ro
Review №6

Same day service. Techs know what theyre doing. 100% will go back

Yv
Review №7

My husbands phone was very old and the screen images were not visible. We were not able to transfer his contact information from his old phone to the new one… long story; short… Adam worked his magic!!! I would definitely recommend this company to anyone with cell phone issues. Thanks again Adam.

Me
Review №8

They were awesome. They helped me build my computer and it didnt even take them long. They were very quick and love going to them. I highly recommend.

Jo
Review №9

Great spot! Hooked up my wifes iphone in NO time. I went in there to get a fix recommended by another store (which took them a week to come up with), and they walked me through why that was a bad idea in 5 minutes, without charging me a dime. Special shoutout to Adam for professionalism and quality customer service. See you again soon Adam.

Al
Review №10

Great place to shop for accessories and to fix your device! Jesse was so pleasant and helped me find two new cases! Really good prices too!

aa
Review №11

They pointed out and took care of what I thought would be a complicated fix within a couple minutes. I would definitely recommend them.

Ry
Review №12

Good customer service, job was done efficiently and in a timely manner

Ma
Review №13

Adam at ifix and repair is the absolute best. He help my daughter and I with her phone in a qiuck manner and was very helpful. If u ever need repair ifix and repair is the place to go. Highly recommended👍

St
Review №14

Extremely courteous and professional service. Recently stopped by to have an issue with my iPhone diagnosed and the technician identified the issue and fixed it quickly. Would highly recommend to anyone needing phone repairs.

Jo
Review №15

Went in to order a new charging port for my IPhone. A gentleman there could have scammed me and ordered the part and charged the labor. He simply removed the lint stuck in phone and didn’t charge me. I will come back there for any phone related issues in the future.

Di
Review №16

I love you this place! They can repair anything!

Ch
Review №17

Great service ease of repair very knowledgeable technicians have most parts in stock usually fix while u wait most repairs also have lots of accessories GREAT PRICES I HIGHLY RECOMMEND THEM ON SKIBO RD FAYETTVILLE NC u will not find any better place to get ur phone fixed any where the owner is 1 hell of a nice guy

Ro
Review №18

Only have accessories for iPhones. I have an android!

Ch
Review №19

Had my Samsung S10+ screen replaced at a prices of $375 which I found excessive. Picked up the phone and the ear speaker didnt work. Returned the phone for them to fix the speaker And got it back after several visits to pickup and then the microphone didnt work and could only talk on speaker phone. Brought it back for a 3rd time to finally get it working. That being said my I live and die by my phone for my job. I am in IT guy who spends 1/2 my day on the phone. I had to be without my phone for 3 days. Later had a network issue and had to call Verizon and explained everything that had happened prior to calling them found out that Samsung would have done the job for 1/2 the price with oem parts. Substandard repair.

Lu
Review №20

Adam did a super job of helping me make the phone use my extra capacity SD card. In 5 minutes, he showed me how to navigate folders I missed yesterday while talking to the Samsung Help Desk! A lousy 2-week old problem is now resolved thanks to him and the manager.👍🏾

An
Review №21

I went to this place and he immediately looked at it and got it to work !! Awesome place for real ...-john atkinson

To
Review №22

I went their for what I thought was a major problem and very expensive one. They looked at it and said it just needs cleaning at the plug in connection. Now it works like a charm. Thank you all.

Br
Review №23

When u come here .. see or ask for Adam he’s the best, very friendly and professional. I was gonna order a whole new phone but i came here and they discovered it was a small fix and they didn’t even charge me ! Thanks guys

C
Review №24

I took an iPhone XS Max to this location to have the “ear speaker” repaired. It is now fixed. They were up front and honest about what they could do and what the problem could be and the price to fix it. Would recommend for iPhone repair needs.

Am
Review №25

I am extremely happy with the fast, courteous, and knowledgeable service from Glenn. I will use this business again.

Ma
Review №26

Don’t waste your time or money!Changing my post. Initially happy, however after taking in my iPhone 8 Plus for a new screen the battery all of a sudden doesn’t work anymore. I’m no expert, but that’s not a coincidence. They smoked the battery and don’t want take responsibility. Didn’t even offer to change the battery..... I would have gladly paid! Customer NO service!

Pe
Review №27

I called to ask how much it would be to change the battery on a Gameboy Color game cartridge (Pokémon Gold). The gentleman said $50. Yet I’ve had this done two other times for $10 on Pokémon Ruby. First time the Technician had picked up the phone and said no Problem $10. Second time I went into the facility and the front person said $25 (so I asked him $10 cause that’s what it was last time. He asked the technician and he was chill with it so whatever) The work here is perfect and flawless but what is up with the pricing?

Ch
Review №28

My iPhone just suddenly went nuts and I could not use the swipe feature to turn it off for a reboot. I brought it in and the salesman was able to fix it in a minute. I asked how he did it cause I tried EVERYTHING! He just smiled and said “just give me a positive review!” I asked what happened to my phone and he said it just had a “brain fart” 😜. Thank you so much!!! I thought my phone was trashed and would take a couple hundred dollar repair.

De
Review №29

Took my iPhone 11 to get the screen fixed, now my phone randomly shuts off and won’t turn back on. My Face ID doesn’t work anymore and I was terribly overcharged for such a terrible service. DO NOT GO HERE EVER.

D
Review №30

Staff was honest and awesome. The prices are very reasonable.

Ja
Review №31

They fixed my sons HDMI port on his Xbox for less then they quoted. Very honest and professional! They could’ve charged what they initially said and I wouldn’t have known the difference

Ju
Review №32

I brought my iphone 7 to Ifixandrepair. Lance Lewis was VERY helpful, friendly and professional. I had previously been to 2 other cell phone stores. One cellphone store installed a used battery and charged me for a new battery. The other cell phone store disabled my touch id. When I discovered ifixandrepair I hit the jackpot. They are honest and have earned the Excellence in Business Awards in Fayetteville for multiple years. I highly recommend IFIXANDREPAIR!!!

Th
Review №33

I just called into inquire about the cost of fixing my daughters ipad, the gentleman I was speaking with had a attitude as soon as he answered the phone. I was informing him that the glass shattered on the tablet and he says well if you were smart, you would have gotten insurance. I feel that he was way out of line to say that being that you are here to service people. I hung up because I refuse to let anyone let alone a customer service rep speak to me that way and will gladly take my services elsewhere.

Jo
Review №34

I currently have an iphone12 pro I walked in because the charging port wasn’t working. In less than 5 minutes I was out phone working just fine these guys are straight to the point and at a great price also!

Er
Review №35

Was in and out for an issue with my phone in less than 10 minutes! Was grateful for their service and thankful it was an easy fix!

Ma
Review №36

Did a good job. Saved me a lot of money.

So
Review №37

I went there to get ny charging port on my phone fixed and they ruined my microphone on my phone so people i talk to on the phone can barely hear me and there is an echo. I called them and told them and they admitted that the charger port and microphone on my phone are connected so they replaced it again but it didnt fix it. They claim its working fine but people Im on the phone with still complain they cant hear me over the echo and I have to yell into the phone sometimes to get them to hear me. My phone worked fine before I took it to them, it just stopped charging properly. Now thanks to them its a piece of junk Im going to have to replace as soon as I can afford to. My suggestion... Go somewhere else for your repairs or youll end up having to replace the phone anyways. Ill never go back there again. Im so angry about them destroying my phone

Ni
Review №38

NEW REVIEW: After bringing my phone back to be fixed again they managed to fully repair it the 3rd time I brought it in. Great employees too! The man who worked on my phone seemed to actually care about the issues with it as well. I’m glad they did end up fixing it, even though I was very angry to begin with.OLD REVIEW: Took my IPhone X there to get the screen fixed, it was only cracked with no problems for as long as I’ve had it (about a year and a half to 2 years now) charged me $170 and said it would only take 2 hours. I thought it was a great deal! So I come back after 2 hours and I get my nice fixed phone. I get back home and realize that the screen constantly scrolls up. It gets to the point where it’s frustrating me so much that I’m about to break it all over again! Eventually it gets worse where it closes out apps, scrolls left and right now too (only sometimes) and messes up my texting too. They completely messed up my screen and to be honest this new screen feels much different than the old one did even before it cracked. They messed up my damn screen! I went back and told them what happened, so the employee very kindly told me it might be a simple little fix, so he soft reset my phone. It was fine... for 2 minutes. After those 2 minutes I just wanted to go home after having an unrelated bad day. I get home and bam, problems start happening again. Currently writing this review with my own screen fighting me at every word. Avoid this place, guys.

Bo
Review №39

Had no idea this place existed! I was traveling to Fayetteville to move my daughter out of her apartment and realized my phone was not charging. Stopped in at this store and was met by two very polite and professional gentlemen who fixed my phone in about 30 seconds! No wait, no problems! Thank you so much guys! I absolutely would recommend this place!

Ro
Review №40

I took my son PS4 to get repaired. I knew it was the HDMI port. They didnt even try to diagnose it, only stated it was a hardware issue they couldnt repair. I took it to CPR Repair who fixed it in less than 24hours.

Da
Review №41

Very professional staff. Had my iPhone XS Max glass replaced and the service was terrific. They not only gave me a great price but the repair was completed by the quoted time and looks amazing. I highly recommend them and will continue to do business with them as well as promoting them every chance I get. Thank you.

Ae
Review №42

Thanks, Adam! My phone is fully repaired and looking great! I highly suggest dropping by this store for any damage you need fixed. Great service!

Da
Review №43

I walked in and was seen immediately. They fixed the issue with my phone within minutes and I haven’t had any problems since.

Tr
Review №44

Ask for Glenn. My phone wasnt charging and he fixed it within a matter of SECONDS.

T
Review №45

Without a doubt Lance got my oem screen in and it’s a GO!Back to normal I go -Thanks 26 May 2018

Za
Review №46

Wonderful experience. People at Sprint said my charger port was damaged. Took it here and they told me there was just a crazy amount of dirt in it. Cleaned it out and returned it for free. Great group of guys very helpful

Ru
Review №47

I needed help putting a new anti glare screen protector on my phone. They were so helpful in doing that. Great place and very helpful people. I recommend them for any phone repair or accessory needs

Da
Review №48

They were able to fix my wifes iPad when Apple wouldnt even take it back to fix it, because Apple said they couldnt fix it....so thats why ALL of our business goes to ifix it repair.

Ju
Review №49

Had the wife’s front glass fixed and now her phones glitching for the price I paid to have it fixed this shouldn’t be a issue

Mo
Review №50

So to get started, I found this place by mistake and by all means i would give this business a 10 star rating if that was an option. I came in here to get an Xbox fixed that my nephew messed up by stepping on the hdmi wire. By the time i found out, he had already opened it up and tried to fix it himself at age 11(big mistake lol). So i brang it by to see if there was still hope in bringing the Xbox back to life and Austin at iFixandRepair made that possible. Hey Austin...Thank you so much for all your help :)

jo
Review №51

Fixed my phone in 30 mins. Super professional and great work. Would reccomend to anyone.

Ro
Review №52

I had a very good experience with iFixandRepair today. The technician that waited on me and my son was able to diagnose the problem with my sons phone immediately. He was very polite while explaining the issue and was able to fix the problem within an hour. Also I didnt have to pay an arm and leg for the repair. I highly recommend this shop if you need your phone or something else repaired.

mi
Review №53

Took them my phone in April Samsung s20+ with a cracked screen. Phone was less than a month old. They were higher than anywhere else I called but they assured me they could fix it with a lifetime warranty. Three days passed I called them they put a screen on it but the front camera didnt work anymore. They told me the camera came with the screen so they would order another one. A week passed still no phone. So they offered to send it to their board guy. After another couple of weeks I stopped by because they hadnt called me. Still no front facing camera and offered to take fifty bucks off the bill. To me that was unacceptable because it worked when I dropped it off verified by them. As of today they were supposed to order more parts and get back with me I havent heard anything from them in a month about it. I would not recommend taking anything there.

J.
Review №54

I the customer called to get details on how much it will cost to repair an iPad. I greet him Hello how are you...yeah what Can I do for u ...NOTHING..If I the customer could fix it Or new details on the issue I the customer would not have bothered someone who don’t respect their work or the customers life is too short rude is not where it is at....if u don’t like people don’t do a job that include them the customers! One star is too much I really leave NO stars!

Pa
Review №55

Their customer service and work is above reproach. I highly recommend this repair facility for cell phones and computers,

De
Review №56

Great service with great people

Jo
Review №57

I don’t know what has happened to this company because a couple years ago they were good. Now every time I go get my phone “fixed” (6plus) they miss up my phone completely. I went in for my camera to be fixed & in the process they missed my touch up. I went back so they could fix what they missed up and told me I would have to pay for a chip to get replaced for cause of “touch disease” my phone never had before they put they hands on it. Starting to think they in cahoots with Apple with messing ppls phones up on purpose.

Je
Review №58

I dropped off a phone for repair that was cracked and dropped in water. It kept restarting. They took it apart and said it would need a new part and it would be there in a few days. A couple days later they called and said that after it was sitting apart for a few days it mustve dried enough to start working again because it was working fine. So they just charged labor $25 for taking apart. They couldve lied and I wouldnt have known the difference. Thats great service.

Br
Review №59

Fixed and also gave recommendations on PlayStation that wouldnt even benefit them, just the customer.

Ja
Review №60

Fast service and very professional!

Co
Review №61

I went into Ifixandrepair to get a charging issue fixed on my daughters iPad. The staff was extremely nice and fixed my daughters iPad immediately and for an unbelievably amazing cost! Its obvious these guys arent trying to penny pinch customers like most places are.

Ma
Review №62

Josh at the Skibo Rd. location is great! Very knowledgeable, friendly, and professional. He offered great advice even though it would have profited the store more if he had not, which means he puts his customers first. If you want good, honest service go see Josh at Ifixandrepair on Skibo! If your device does require service, he will make sure it is a fair price.

Ch
Review №63

Save yourself time and hassle. JUST GO TO THE APPLE STORE. I understand that the Apple Store is far away and that may not be convenient but at least there you know you will get a quality job. place lacks in communication. Why do I call ahead of time and tell you that I am coming to pick up my phone, yet when I come the phone is not ready or even in store? The workers do not communicate with each other nor do they communicate with the customer. The old guy working there decided that working on his own personal phone was more valuable than helping me (a customer) and called the younger worker to help. When I asked whos fault it was for the miscommunication he said it was both of our faults. No business should place blame on the costumer. The product was damaged (I guess) so once thats figured out I should have received a phone call. However, I did not receive any message nor option about what the next step I wanted to take was until I personally called back. Its like they wait till they are closing to give you a call for options.

Sa
Review №64

Great service! Does all kinds of repairs on iphones. Best place in Fayetteville to get your phone fixed!!

RE
Review №65

Jessie answered my questions and personally showed me how to make adjustments on my settings. Great service. I will be back.

Ja
Review №66

Outstanding service! They fixed my phone in a matter of 90 minutes and were friendly, courteous, and educational. They also gave $10 off for our military affiliation. I will bring all of my electronic devises here as needed! It is well worth the cost and rare to find such excellent service these days!!!

Ce
Review №67

I give a 3 rating because I had to take my iPad back to back 3 times within a month.Communication definitely needs some work! I had to call every time to check the status of my device.I will rate them a 5 for only charging me once and never giving up on trying to repair my iPad.My iPad is still not working correctly but I’m not returning it for a fourth time.I’ve had it for five years, no cracks, and only dropped on carpet twice during those years. I guess it’s time for a new one.Would I recommend them or go there for a different device? Yes, I would/will.

JD
Review №68

I have a question. If I bring my ps4 to the shop will you be able to clean it? I am unable to play games because it overheats and I want to play.

Un
Review №69

I had a great experience in the iFixandRepair building, mr. Adam work very well & very swiftly to get the job done ! Thank you Adam !!!

Jo
Review №70

An absolute pleasure to deal with y’all. Very friendly and professional staff. My phone was better than new when I got it back!! Thanks!!

ch
Review №71

So far my phone is working and looking brand new

Co
Review №72

First, I have to say that the guys here seem to be genuinely nice people, but unfortunately, that doesn’t change the fact that the $500 screen replacement I paid for seven months ago already went out in my MacBook Pro.My son accidentally broke my 3.5 year old MacBook Pro screen earlier this year. iFixandRepair replaces the screen seven months ago for $500 but then it went out again last week.Make sure you double check your warranty for the products they sell or prepare to kick the ball down the road for another expensive repair or, like I did, buy a whole new computer and software programs to keep business running. I wrongly assumed that if the first screen lasted for almost four years, the second one would, too.Also they told me I was the first and only customer this has happened to, so I do hope your luck is better than mine!

La
Review №73

Hello, I just want to ask if you guys can fix a laptop screen. There is a line through my screen showing up.

Dw
Review №74

I had a problem with my iPhone 7 and it was fixed within minutes. And he had diagnosed and fixed the guys iPhone who was ahead of me in line in just a minute as well. If I ever have another problem I’ll definitely bring it back. I’m very happy.

Jo
Review №75

Took iphone x in for a bad battery. They had me going in just a a little bit with a new battery. Good to have a place like this around.

Dr
Review №76

Great job from these guys. Highly recommend them when youre having phone or computer problems! Fixed my charging problem in no time and for a reasonable price.

He
Review №77

IFixandRepair on Skibo Road saved me a trip to the Apple store to repair my Iphone. Not only that it was repaired within two days since it was the motherboard malfunction and on a weekend, I thought I had lost everything on my phone including my pictures, but they were able to fix it without losing any data. Thanks Lance at iFixandRepair I would recommend them with 5 stars.

An
Review №78

Amazing service!

Ch
Review №79

Very helpful employees, and great service. I had an issue with my charger port and the guy cleaned it out for me right away free of charge. I was in and out of the place in 5 minutes.

Al
Review №80

I️ came in and they automatically were so nice and helped me fix my Watch in second. I️ definitely will come back. Thank you so much! Happy customer :)

Ga
Review №81

Adam is the best! My wife and I have come in on several occasions to fix our phone and he always comes to the rescue! The one time they couldn’t fix my wife’s phone they didn’t charge us for the work they put in. Excellent service! We only use Ifixit on Skibo rd because of Adam

Ma
Review №82

From what I know. Usually companies that repair phones... they have new phones and repairs the parts on the customers phone. So why, when I picked up my iPhone X the back has no Apple symbol!!! This is dumb, if I would have know. I would have never done it!! They didn’t even care to tell me that was, what they were gonna put in there. Apple probably won’t even touch my phone after this!

Ke
Review №83

I had a black screen on my Google phone that virtually made the phone useless to me. The tech took my phone and two minutes later had it working again. Best of all was NO CHARGE. Cant get any better than that. Thank you !!!

Sh
Review №84

For the prices they charge, you could go to the Apple store or your service carrier and have it fixed. It’s a nice store though, way better than the space they had in the mall.

Te
Review №85

Hands Down Best Customer Service Ever.After fixing my crushed iPhone screen three months ago, my screen began to separate from the corner. IFixandRepair not only fixed and replaced my screen in 10 minutes from the time I walked in. I didnt expect them to remember me, but they did and said it was under warranty.Thank you for your honest business. I know without doubt or question where to go to get things fixed.

D
Review №86

Love it..

Ca
Review №87

Got my phone fix here before and everything was great. The price was reasonable so I decided to go back not to mention I have been sending people there to get their phone fixed as well. So today i send my phone with my brother because he needed his phone fixed as well. To my surprise they want to charge me an extra 50. So i called and asked the reas9n and explained and he agreed to fix it at that price I was given before. I get another call from my brother saying something different. I am very disappointed and will not do business with the again. You should always keep your word and stop trying to get over on your customers. Good luck.

Da
Review №88

Great business practices, excellent service, great crew. Thanks for bringing my Note 10+ back to life

Al
Review №89

Adam was so helpful in fixing my iPhone 6 plus for me and making sure my back up phone would work in case my 6 broke again. 10/10 would recommend!! If I ever need anything electronic fixed ill definitely be going here!!

Da
Review №90

IPhone speaker didnt work couldnt hear anybody talk. Brought it in after stopping by T-Mobile. T-Mobile was unable to help. This place cleaned out my aux Jack and it worked fine. With a simple fix and they didnt even charge me. What a great place!

Ke
Review №91

I came in to iFixandRepair because I was having issues getting my iPhone to charge. I had been having issues for months with no fix. Glen was able to fix my phone within 5 minutes. Great customer service.

Ju
Review №92

Great service and very knowledgeable. Fast turn around and excellent results!!

Ju
Review №93

Took a iPhone XR in for a screen replacement and the work was done as asked with every step described to the last procedure....will definitely use again...thanks ifixandrepair.....

so
Review №94

Great staff workers and Adam is one of the best if not the best the most that workers employee there. They will work with you and have excellent knowledge in what theyre doing. this is a legitimate company and did excellent work on my phone.

Se
Review №95

Honest place. i had some help from glenn and honestly was a very easy and relieving experience. only go here to fix my phone.

Ga
Review №96

My charging cable wouldn’t stay in, went in and got it fixed in less than 2 minutes.

An
Review №97

Amazing service. Got my iMac and tablet fixed same day and gave me a good deal. Thanks guys.

Be
Review №98

Took my computer in to have some things looked at, they recommended thermal paste so I went with it, came back a few days later & picked it up. When I was at the store it booted up just fine, when I got home & plugged in an aux cable it shut off immediately so I took it back.Went to pick it up again & they showed me there was drop damage on the battery, that left me very confused because Ive never dropped this computer in the 2 years Ive owned it. Atleast they refunded me for the thermal paste they added.

Jo
Review №99

I cracked my screen and they replaced it in 20 minutes, then a few days later my phones tri star microchip failed and they replaced it really quickly, Awesome guys, Awesome Work, they have the ink tech in the area that works on tris star chips, Austin is Awesome !!!

Le
Review №100

They gave me a messed up screen and didn’t wanna switch it out for free as if it wasn’t there fault after I paid 150 to get it fixed right the first time

Information
74 Photos
100 Comments
4.2 Rating
  • Address:1928 Skibo Rd Suite 128, Fayetteville, NC 28314, United States
  • Site:https://ifixandrepair.com/stores/fayetteville-skybo-road/
  • Phone:+1 910-275-4334
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Phone repair service
  • Repair service
  • Screen repair service
  • Store equipment supplier
  • Technical service
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Similar organizations