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The SALON by InStyle Inside JCPenney
300 Cross Creek Mall, Fayetteville, NC 28303, United States
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The SALON by InStyle Inside JCPenney
Comments
Ja
Review №1

Ms. Phoebe has been my stylist for 9 years. Since Ive been going to Phoebe my hair has grown a lot and is very healthy. I used to always get perms and relaxers until Phoebe convinced me to go natural and I can honestly say that was the best decision ever. And not to mention she always hooks me up with my different hair color ideas. She is a very pleasant and sweet person. Not only does she do my hair, she also does my eyebrow waxing. My eyebrows look perfect every time, neat and sharp. I recommend Phoebe to anyone who wants their hair or eyebrows to look beautiful and on point !!

Sh
Review №2

Stephanie Morris is an amazing stylist and very friendly and outgoing. She is very professional and does a great job with color and cut. I had my hair cut and colored somewhere else and it came out with a purple and gray tint and Stephanie was able to fix both the color and cut. You cant go wrong with her as your stylist. I told her to cut it how she wanted to and the style she picked was amazing and I loved it and was able to go home and do the style myself unlike when you go other places and they style your hair and you go home and cant make it look like they did. She took the time to show me in the mirror step by step how to style it the way she was doing. I highly recommend her to be your stylist.

Sy
Review №3

I’ve had such a wonderful experience with Penney’s! Stephanie M is such a beautiful soul. I worked here for over a year and Stephanie always helped take care of me and work with me. She helped color and cut my hair multiple times and each time it came out wonderful. 💕 I look forward to my time with her again. Time flies because our conversations are always interesting and fun.

Iv
Review №4

My stylist is Stephanie and she is AMAZING! I instantly felt welcomed and pampered. She listened to everything I wanted in a hairstyle and my hair is so much healthier now. I definitely recommend Stephanie! You’ll leave with more then a hairstyle! You’ll leave having a new friend! Love her!!

Fr
Review №5

Jennifer was wonderful and helped me go naturally gray. Im grateful for her expertise! I wish I could share the pics.

Kr
Review №6

The hair dresser are always polite and more than happy to converse with you.

De
Review №7

My stylist Phoebe is the best hands down! She has been styling my hair for 2 years and I cannot say one bad thing about her. I have natural hair that she straightens without damaging it. I can wear my hair curly and you could not tell that I wear it straight 90% of the time. When she straightens my hair, it lasts 3 weeks or more. That goes for any type of curls she does as well.When I decided to color my hair, I showed her the color that I liked and asked her to give me something to that effect and she picked a color that compliments my skin tone wonderfully. (This is because she knows my personality and that I work in a professional environment.) Phoebe takes pride in knowing her clients and what they like. She also knows hair.When my mom and sister is in town, they come to her as well.

Ad
Review №8

I have been going to Annette for several years. She is very professional, sweet and kind. She always books the right amount of time, she never rushes. My hair is always absolutely perfect when I leave and I enjoy my time with Annette. I would never ever go to anyone else. She is awesome! I love her!

Iv
Review №9

Valerie is the absolute best! She has been my hair stylist for 7 yrs and have referred multiple people her way. She is a perfectionist and will make sure you are completely satisfied with the outcome. I am Hispanic and she knows exactly how to work with my hair type and what it takes to get the outcome I want Highly recommend her and the salon! Book an appointment, you won’t be disappointed!

Sh
Review №10

Phoebe Ward is my stylist. Phoebe has been my stylist for 19 years and Ive been pleased for 19 years. Very dedicated to pleasing all her clients. Phoebe is a top hair colorist in ALL of Fayetteville NC. She cuts hair with extreme perfectionist. You can see her passion and love for hair care. I only trust Phoebe with my hair and my daughters hair. I absolutely love the atmosphere and the service. I recommend Phoebe to anyone who needs great hair care with a bang!!! Check out my stylist Phoebe.

Am
Review №11

Annette is the best stylist! I’ve been coming to this salon for 10 years and have bounced around stylists until I had Annette do my hair. She’s professional, she listens well to what I’d like, she’s always ready to do her best. I have fine, straight hair, yet she always makes it look great!

To
Review №12

Angie Robinson is my stylist! I visit with her weekly for a wash and style and every 6 weeks for a relaxer and conditioning treatment. I have been with Angie for 5 years or better and trust her to take care all of my hair needs! She is on time, professional, educational, and recommends the best treatment for your hair! 5 stars is simply not enough!!!

Po
Review №13

Angie is amazing! I love my style and color! The staff are all friendly and personable, you can tel they love what they do! Angie has been doing my hair for a few years and we’ve cut and colored while keeping my hair happy and healthy!

Am
Review №14

Annette is amazing! She has been doing my hair for over 15 years and it always looks fantastic. Over all this time, with all the different styles and colors I’ve wanted to try, she never lets me do anything that won’t look good on me. I trust her judgement completely and I will NEVER go anywhere else!

su
Review №15

Annette is my stylist and is the absolute best, bar none! Ive had her for around 10 years and would go to her until her hands wont work anymore! If you need a salon with a true CERTIFIED professional, I highly recommend Annette!

Su
Review №16

Annette is amazing! She has been a life-saver on more than one occasion fixing a color mishap! The outcome was awesome! I will not see any other stylist; Ill wait until she is available!

Na
Review №17

I love this salon and since finding Angie, I dont get my hair cut by anyone else. She has given new life to my hair and people are always saying how they love the style and cut she gives me pretty much every month. Love you Angie!!

An
Review №18

I went in for my regular appointment with my stylist Shanta. She gave me a shampoo, conditioner, color, cut, and style. Just as she always does the finished product was fabulous! Shanta is a true professional. I always have a wonderful experience! She is a cut above the rest!

Pr
Review №19

Angie provide excellent service! I’ve had my hair maintained by her for 3 years after relocating to the area! She’s great with natural hair, coloring, and her signature blow outs! I receive compliments all the time and my hair looks and feel amazing!

Ta
Review №20

I went to JCPenney Salon and used my sisters stylist, Phoebe Ward, during my visit to Fayetteville. What an amazing stylist! I had not had a stylist this great in years! My hair was soft, had great color, and an amazing cut. My style was simply beautiful! I wish I could move to Fayetteville just for her. My Mother also had her hair cut, colored and styled and she loved it! Phoebe is kind, sharp and an excellent stylist!

Ja
Review №21

Annette has been my stylist for over 14 yrs and always does an amazing job. I get so many compliments on my hair because of Annette and her talent. I wouldn’t trust anyone else to do my hair.

Ki
Review №22

I have been going to the JcPenny Salon for 8 years and my stylist has been wonderful. The Salon is clean and friendly and the stylist do everything they can to make sure your visit to the salon is a great one. My daughter loves going to the salon too. She has been going since she was 3 years old and she is now 6 and she loves seeing everyone in the salon. I love how I feel and look when I leave the salon. Thank you Carla an the entire JcPenny salon team.

Ch
Review №23

The staff is so friendly. Tiffany took great care of me! I’m natural AND tender headed but the experience was pleasant. Will definitely see her again!

Be
Review №24

Annette Hines is absolutely amazing! She has style, personality, great with her customers and customers family members. Shes very professional, kind, funny, and all around great personality. She definitely takes care of her customers!

Na
Review №25

My first experience getting my hair done here was great! I came in for a nice cut for my curly hair and Tiffany was so helpful and professional. She made the experience very chill and fun. Can’t wait to come back to see her 👍🏾

Pa
Review №26

Stephanie M . is the best. Shes meticulous in her work. She always makes sure I am happy with my cut and color.

Vi
Review №27

I have been going to Annette for years now. I was looking for a new stylist and she came highly recommended. She definitely did not disappoint. I always leave the salon feeling and looking fabulous.

La
Review №28

Annette has been doing my hair for 33 years. It is hard to find someone that understands my vision of what I’m looking for. She is a hair architect and I swear I have the best hair and beard in the town.

Ka
Review №29

Stephanie Morris is my stylist and has been for 7 years. She does an amazing job! I cant imagine going to any other stylist! Shes the best!

T
Review №30

I love my stylist Phoebe Ward! I have been going to her for many years. She always is so professional and she is the only one that I trust to do my hair. She’s the only reason I even go to the salon and JCPenny itself.T. Chisholm

Ti
Review №31

Shanta is always on time, very professional, and always has a style picked out for me! I have been getting my hair and eyebrows done for over 2 years now! I am ALWAYS, IN AND OUT!

Al
Review №32

I have been going to this salon for about 8 years now, and I have never left not feeling completely satisfied. I have been going to Valerie for The 8 years I have been going to this salon, and she is beyond talented and professional. I have wavy thick long hair and she always makes my hair look perfect! All the staff are always so friendly and welcoming. I would never go any place else to get my hair done.

Lo
Review №33

Stephanie is my stylist. She is very professional and cut my hair and colored it. She takes her time and did an amazing job. I would highlyrecommend her!

Ro
Review №34

Phoebe Ward has been my hair stylist for over 20 years. I have never had my hair done by anyone else as she is the.best at what she does. Amazing in every way!

Va
Review №35

Stephanie does an amazing job every single time!

Vi
Review №36

Annette Heins has been cutting my hair for over 10 years at Penny’s. I get hair compliments weekly. Great service!

Ka
Review №37

I had a great experience at JCPenny Hair Salon. I came in to get my a blowout and my eyebrows waxed. My stylist, Tiffany, was so professional and really knew what to do with my crazy hair! Cant wait for my next appointment!!

Da
Review №38

I have been going to Annette for over 10 years. I have been to a lot of stylists in Fayetteville prior to finding Annette. She is very professional and my hair always looks Fabulous!!! She is definitely one of the best in Fayetteville!!

Ki
Review №39

Ms Phoebe is amazing, just love her. Ive been seeing her for iver 10 years for hairapy. She keeps me looking my best!!

Yv
Review №40

Shaunta is the best stylist. She is very professional. She truly gives your hair the care needed for your hair type.

cy
Review №41

I am always happy to get my hair cut/styled at the JC Penny Salon. Very friendly staff, and clean stations inside. Ive been a customer for years, and my stylist Annette is a gem.

Ju
Review №42

Wow!!!🙂 I had been looking for months for someone to do my hair after this Corna died down a little and I made an appointment with Stephenie and WOW she was very quick at the scheduling,very professional her personality was AWESOME very friendly and it was just a overall good quality hair cut. I would recommend her anytime🙂

B
Review №43

Annette is AMAZING!!! She always has great ideas about cuts and color that fit my style!! I won’t go anywhere else and recommend her to everyone!!

Ca
Review №44

Go see Phoebe! You will love her! Awesome job everytime !

Ky
Review №45

Phoebe is the best beautician out there. Better make an appt ahead of time though. She is always booked out.

La
Review №46

Valerie has been my stylist for many years. She does an Amazing job on my hair and a joy to talk to.

Lu
Review №47

Phoebe does an excellent job everytime. 100% recommend her.

Pa
Review №48

I am very particular about who does my hair because of previous bad experiences. But Tiffany was very patient, and took time to make sure I was pleased every step of my service.I am vert satisfied!

El
Review №49

Annette has been my stylist for 12 years. Im always pleased. She cares about the quality of her work and customer satisfaction..a rare gem these days!!

Sa
Review №50

The lady who cut my daughters hair was awesome, but the receptionist was rude and wouldn’t even acknowledge my coupon even though it was legit. She said “it won’t even scan if I try it.” The coupon codes are misleading and a rip off!!!

Br
Review №51

Annette is my stylist, and she is always very professional, friendly, and manages her time well. She does an excellent job cutting and styling my hair every time. I have recommended her, and the Jc Penney salon to many of my friends and coworkers.

EL
Review №52

Annette has been my stylist for 12 years. I’m always pleased. She cares about the quality of her work and customer satisfaction.. a rare gem these days!!

Do
Review №53

Anette is always personable and professional, and ensures that I am comfortable and happy with my service. I always recommend Anette at JCP salon to my friends and family

Br
Review №54

Annette has been doing my wife’s hair for many many years!! She always comes home with a great look!!!

Ke
Review №55

The overall visit was ok. My stylist was very knowledgeable and explained everything she did. However, she used to much oil on my hair and my hair was stiff and weighed down. I could have did what she did at home. It was not worth the money I paid! I was not pleased with the outcome.

Ja
Review №56

Great end result. Thank you Ms. Tiffany!

je
Review №57

Annette is absolutely fantastic. She is alwats professional, on time, and most importantly does amazing work.

Ju
Review №58

Since moving here to North Carolina I struggled to find a hair stylist. After numerous fails I reached out to the local JC Penneys salon here in Fayetteville NC. I was struggling to find a hairstylists to work with a Pixie cut.. I want to Thank the receptionist in pointing me in Annettes direction, I luv my hair and Best of all my stylist. She works with my hetic work schedule and has never let me down!! Thanks Ms Annette for all that you do!!

De
Review №59

Stylist was very nice but I was not happy with my haircolor and cut.

Cr
Review №60

Im pretty sure Liz is a miracle worker. She did amazing. I told her what I was wanting and I was extremely impressed with the result. She was very professional but also really personable and made an effort to talk to not only me but my daughter (6) too. Beyond happy with the whole experience!

Ba
Review №61

I just left and Im so happy. I havent had my hair done in nearly 2 years and was super nervous about getting it cut and colored .Liz did an an amazing job.❤️

J
Review №62

$$$, She did a great job correcting a bad haircut

Sh
Review №63

My stylist was Sam Dzubay and I am so happy with my experience with her. Not only is she incredibly talented but she is also very knowledgeable and a calming person to be around. Overall my hair is beautiful and she really took the time to explain everything she was doing and I am very grateful. I would highly recommend her!

Mo
Review №64

Melissa is a wonderful stylist, very friendly and attentive. Extremely knowledgeable about her craft...

Sa
Review №65

Ridiculous place. I came in for a haircut and asked not to have my hair washed. I didn’t mind paying whatever price they were asking for to wash it and all but I did not want it washed. The hair dresser was very nice and understanding but the manager was extremely rude. I overheard her telling the hair dresser that she wants things done her way or that I can leave. So I did.

El
Review №66

Always friendly staff. And always helpful

Ka
Review №67

Great stylist

Da
Review №68

Wonderful staff

Wa
Review №69

No long queue and the stylist really listened. The price was mentioned before the service, so no surprises in the end.

Co
Review №70

Good products

GI
Review №71

Friendly staff

Information
10 Photos
71 Comments
4.3 Rating
  • Address:300 Cross Creek Mall, Fayetteville, NC 28303, United States
  • Site:https://stores.jcpenney.com/nc/fayetteville/salon-fayetteville-nc-0099.html
  • Phone:+1 910-864-2525
Categories
  • Beauty salon
  • Beauty supply store
  • Hair salon
  • Stylist
  • Hairdresser
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:12–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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