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Pro Touch Auto LLC
180 Industrial Way, Fayetteville, GA 30215, United States
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Pro Touch Auto LLC

Comments
Ja
Review №1

As for my experience here, I was greeted with a warm welcome by the receptionist and immediately assisted. My questions were answered in detail in reference to what was going on with my car with professional knowledge by I believe her name is Jessica. She took the time to explain everything and set up for me to get my car repaired. Great bedside manner!I felt comfortable leaving my car there. Everyone I encountered there were friendly, and even though they seemed short staffed, they were able to repair my car in a timely manner in which Im truly grateful. I also give Jeff (who was holding it all down) and Mike a special shout out to thank them for getting the work done. I believe that I definitely found my new auto shop. Thanks again guys!

Ni
Review №2

Pro Touch is an approved provider for my extended warranty. I smelled something burning and was fearing being without my car for a while for repairs. Jeff quickly checked it out and resolved the situation. He was very friendly and professional. Its nice to know there is a good neighborhood shop to take my car to.

Ly
Review №3

This company believes in true customer service. I would recommend them to anyone looking for car services. They are amazing and the price wasn’t so bad either. Thanks for a great job guys.

Pa
Review №4

I have been going here for years. The customer service is awesome. The staff are friendly. They take good care of my car every time.

be
Review №5

In my 50 years this is the worse place I ever took my car to please dont take your car there

An
Review №6

Impractical and untrustworthy! They sold me a car that was obviously not working properly. they kept the car for a month supposedly fixing it. I retrieved the car and it broke down again. Definitely not professionals! Customer service is unknowledgeable and unreliable and rude! Stay away from this place. Its not worth the loss!

Do
Review №7

This shop came highly recommended from the local Aamco in Fayetteville. After Aamco called to let them know I was coming, they met me with professionalism. I was assured that the truck would be looked at the next day (but I think they did it as soon as I left). It was ready on time. I recommend them.

La
Review №8

I had a warranty repair for a transmission replacement and the staff was great throughout the entire process. Kudos to the receptionist who was very friendlyand, which began the awesome customer friendly experience. Jeff was knowledgeable and very timely with information and repair completion. Needless to say, after this first time dealing with them, it will certainly not be the last. Thank you Jeff and the staff of Pro Touch Auto.

Ch
Review №9

Jeff is one great guy. If anything is wrong with my vehicle or anybody elses I would recommend you to go here. Keep up the good work guys.

Le
Review №10

Pro Touch has excellent customer service!I needed a mechanic to check out used car that I purchased and to establish a relationship to keep up the maintenance. I sent an email requesting an appt. after hours and was pleasantly surprised to receive a prompt response with an appt. day and time. Justin and Jeff took good care of me and didnt overcharge. I came back and got a set of tires and they took care of everything. I recommend them highly!

jo
Review №11

Bought used vehicle with a warranty. Vehicle had a faulty turn signal which is a liability and unsafe to drive.Warranty company gave me a choice of 2 auto service centers . I chose the closest one which was Pro Touch.I was promptly and courteously greeted. Although they were very busy, I explained to the manager, Mr. Waddy that this was urgent and probably a simple bulb change.Mr. Waddy agreed to take a look at it as I waited inside. He promptly returned exclaiming it was a loose connection... Repaired!!By the way, the waiting room was clean and comfortable .I’d recommend Pro Touch and we will come back for future scheduled services.

Jo
Review №12

Great people and very helpful. Have been extremely honest with me whenever I take my car to them, and have always been able to fix everything in a timely manner

St
Review №13

I like them....... Ill be back... prices are very DOABLE😁✌🏾

Br
Review №14

They had awesome stuff at great prices!

Tw
Review №15

This is a group of professionals who REALLY care about customer satisfaction and service. I not only highly recommend but the only place I recommend. You guys are solid, not about taking advantage of your customer base. A++ fellas!!!

Do
Review №16

Very nice people and they do very good work .... oh and very honest I highly recommend

Pa
Review №17

They service is very excellent good Price to work on my vehicle

J.
Review №18

Pro Touch Auto in Fayetteville, GA, is an excellent neighborhood auto repair shop. Justin, the owner & manager, is a hands-on master mechanic. His evaluation of an auto problem is always clear, thorough and honest. Ive checked around and found the prices here to be very competitive. I recommend Pro Touch with no reluctance. March 2018.

El
Review №19

No good.

La
Review №20

Very nice friendly professional service.

MI
Review №21

They know what they are doing great job

Ki
Review №22

The staff is so nice and you feel welcome when you come .

Sa
Review №23

Love Love Love these guys!

De
Review №24

This is the worse shop I’ve been to especially for it to be in Fayeteville. I paid him $700 to fix my radiator and replace hoses and when I got my car it was a leak from my radiator and he was trying to charge me more to look into it when I have a warranty. He looked at it and said there was no leak so I had to bring my other mechanic up there to explain to him it was. He took two days to look at it then waited until we actually got up there to put it up on the lift. We heard the drills and everything going he fixed the leak by then my whole bottom cover came of my car while I was driving and cracked in half and he will not own up to being he cause of that when he was the last one who touched it. I could’ve caused and accident or got into one myself all because he didn’t put my bolts and screws back into place. He will not replace it and he is the boss of this place his customer service isn’t worth dealing with. This man doesn’t own up to anything he do wrong.

At
Review №25

Dont take your car here. They scratched up my wife car and failed to buff it and repaint it.

To
Review №26

Great place to get your car fixed Justin Steve Dee they do a great job and they make feel like family so if you need your car fix go to protest auto in Fayetteville Georgia

Am
Review №27

Justin was very thorough in checking my Saturn complaint out and fixed it in great time! He had a recommended list of things to do next on my aging car, but no pressure!

gr
Review №28

Does great work

ca
Review №29

I been working with them for years! Amazing and great customer service everytime!!!!!!!!!!!!!!!! Justin is the best!!!!!!!!

Co
Review №30

They still my guys! Solid repair work

Pe
Review №31

Great service

Sa
Review №32

Good work

Ja
Review №33

Awesome service

Information
4 Photos
33 Comments
4.4 Rating
  • Address:180 Industrial Way, Fayetteville, GA 30215, United States
  • Site:http://protouchautorepair30215.com/
  • Phone:+1 770-629-2469
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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