I needMessaged Get Ugly after a failed attempt of installing the most difficult Go Rhino DSS side steps. With in a week they had my Jeep in and done. Really nice and professional!

They were excellent! Helped me get a hard top on my Jeep that I couldn’t install myself. Great service!

Had them install a 350 in my old blazer and they ripped me off. Installed motor and put distributor in backwards. Then tried to have me pay them in full and send it to their engine builder to pay him to diagnose it. When I declined they tried to buy the blazer off me for 2k saying the freshly rebuilt motor was bad. Had to pay in full for a job that wasnt done right because they were trying to buy it for cheap. Told them to hook everything up like it should be and I wanted it back. They didnt hook half the motor up and left the starter hanging loose. Starter would no longer even try to start when it at least tried when they were told to put it together. Also they had loosend half my valves so they wouldnt do anything and tightened the other half so tight they couldnt move. Complete clown show.

Get ugly, has been more than helpful. They have polite and friendly staff. They helped me build my Jeep on my budget and are very knowledgeable on parts needed.

These guys are great, they really helped me out with my Jeep JK when i needed a new engine. Jeep dealer wanted over 12k and couldnt even tell me what was wrong with it, these guys told me exactly the problem and did it for much less. Great people to talk to and really help you out.

Very honest and knowledgeable.

After being told to put my truck up they left it outside where it was totally stripped down.. Surprisingly the so called robbers did not cut the gate or do any damage to there property but broke my window stole my wheels and radio and totally destroyed my truck.. Gina the owner took no responsibility in it and I took them to court and won.. they have a judgement against them and still did not pay me back for there wrong doings. If this is the type of company you want working on your precious properties then be my guest.

Is terrible place do not go here dont know how to do gears pay them to put gears in the front of my Jeep towed at home drove it half a mile gears were grinding message them bc they would not answer phone to let them know they claimed it was my rear end but yet never even looked at it so how can you say it was my rear end again cut my losses took it to somebody professional they didnt even Put shims in my axle.

Anything you may need done at a reasonable price, they can get done or refer you where it can be done!! Tank is a great person and will help anyway he can!! Gina as well will do whatever to make sure you are satisfied...

Great prices and great people. They did a gear swap for me on a Jeep and did a great job and much cheaper than anyone else I quoted. One of the only shops in the area I have recommended to friends and family.

Amazing service! I will ONLY let Get Ugly Customs work on my Jeep. Gina, is amazing and both her and Tank are very knowledgeable on what they’re doing. Best 4x4 shop in the area, affordable, and superb customer service.

Get Ugly, is definitely the place to go if you want a lift installed on your vehicle. Gina was upfront and answer all of my many questions. They worked with me to find exactly what I was looking for. The work was completed on time and they communicated with me throughout the process. As long as I am in Fayetteville this is the only place I will take my truck!!

Extremely unprofessional and rude employees. Had to bring back my vehicle to have them redo the work they did the first time & they tried to charge me again. DO NOT GO HERE

Great people and customer service. Quality work. I would recommend them to anyone

The whole crew was fabulous! After being broken down on the interstate for what seemed like forever they waited for me to get there after the tow truck finally arrived. They went above and beyond to get my GC back to me ASAP after a few setbacks.I will certainly be returning for future services needed.

I was sold a fuse box for the wrong model duramax, when I took it back I did not receive my money back at all. I was told it was a used electrical part, however I was also told it would fit my truck. I was promised a call back which I never received. I was sold a faulty part that would not work for my truck.It has now been months with no call back.

Great Off-road Shop, Military and wallet friendly

Highly recommend! They installed a ProComp level on my 2019 Ram 1500 and it turned out great. They were helpful in deciding which kit to go with and were great to work with in setting up a date to get it done quickly and affordably. Wouldn’t go anywhere else in the future other than Get Ugly Off Road.

By far the only place I would ever consider having a lift installed on my Jeep, without any worries what so ever. Very family friendly and will always have my business. The shop is always so clean and Gina and Tank always answer any more random questions I have about my wrangler no matter what it is. I love their customer service and support. They are also very Military friendly and will give you a great price for their work!

*****WARNING*****Do not take your vehicle here for any reason!!! The mechanic has no idea what he is doing.

Get Ugly Customs is definitely the place to go for all your Jeep needs. Gina was outstanding and professional!!! The service was quick but accurate. The prices are fair and reasonable.Monica

Great service!! Gina and Tank treat you like family. Straight forward with everything, great location, have a kids area for my son while we were there, I will be returning for all my work in the future. Thank you very much for everything.

I brought my mother-in-law’s Jeep in for a free assessment and estimate for repairs/maintenance. Tank quickly fixed a rattle coming from the muffler immediately on the spot on his own initiative. He was very helpful and informative.

My new Jeep Wrangler go to place. They are reasonably priced and they fixed a long-standing issue no other places in town could fix. I will use this business in the future! Thanks Tank for getting it RIGHT!

Installed a lift on my Wrangler, quick, thorough! Answer all questions & very knowledgeable! Great people to work with, will definitely return

Always great service and reasonable price. Wouldnt take my Jeeps anywhere else

Terrible TERRIBLE service! You are better off taking it somewhere else. They do not put care into the work they do. They love to cut corners. Stay away if you want good service done.

Complete fraud. Dont waste your time or money here. They have no idea how to do gears and will charge you for parts and labor they dont install. The parts that do get installed will be ruined. Im sure they can mount tires, but thats as far as id let them go with any vehicle.

The shop is clean and looks good. We got tires from them and they are nice was an easy install. Wont lie was weird that they wanted checks made out to the owner or cash and couldnt take cards? Was weord they kept our old tires and didnt offer to give them back. An all around ok shop. And the owners are pretty nice and social. If you need work done Id start with calling them. Small mom and pop type shop

My husband and I have been around the get ugly customs shop for a while, and known tank and Gina for a couple years now. On both a professional and personal level, these people are fantastic. They have a no bullshit attitude, and always get the job done. We have had NO issues with their polite customer service, and their upfront realism. Theyre always working out the best deals for those who frequent their shops, ensuring we recieve great service with each job.On a personal note, my husband and I were stranded on the side of the road when his jeep was no longer road legal due to some issues we had up by uwharrie, NC. And tank was the ONLY person willing to come to our aid with a trailer to haul us to our destination, and even offered to pick us up the next morning and bring us back home. Gina and tank have become like family. Theyre always reliable, always good company, and 100% always honest. KEEP IT UP, GET UGLY!

Tank and his people are by far the ONLY people I would trust to work on my vehicle, he is an honest upstanding guy with extensive knowledge, who cares about quality and professionalism.

Gina and Tank are awesome. Wish I still lived in Fayetteville because my Jeep needs serious help. If you do live in NC, these guys are the only place to go.

Great place to bring your car for anything, good prices and really helpful and good people

*UPDATED REVIEW*Ive had my Jeep in Get Uglys shop on two occasions (regear on both axles and they pulled my engine to be rebuilt at a machine shop) and have had an axle with them on a third occasion with no issues whatsoever. Tank and Gina have always gone out of their way to be as helpful as possible (Ginas husband even delivered my axle when I didnt have a vehicle to pick it up) and so far Ive never needed to bring anything back in for warranty work or because there were issues. I hit them up time to time for advice or help when Im doing my own work and they have always been happy to help. Great shop with great people. Their new location is really convenient no matter where you live in Fayetteville as well. They also get a nice discount on parts and components with next day shipping so I never really had to wait long for the regears. I dont know if theyre the best mechanics around but theyre honest and they charge a fair price and that is why I keep going back to them technical issues I need help with or cant do myself. Thanks a lot!*ORIGINAL REVIEW*Had them do a gear exchange on my Wrangler very recently and have been very satisfied with the professional quality of their work. The owners are very friendly and very knowledgeable on vehicle maintenance. They were also very inexpensive compared to some of the other places around that I had received quotes from. My Jeep was taken there in the morning and finished promptly when I got off of work with no issues on my part.I will definitely be using them again in the future for anything outside my capabilities.

Tank and gina are great, they helped me out when I was in a tight spot and I appreciate it greatly

Great. Professional, veteran owned.

Awesome