I had my clutch replaced prior to a cross country drive last year. I made the trip with no issues and my clutch still works perfectly despite the constant starting and stopping on hills where I am now stationed. Although the initial install ran into issues with what was thought was needed to complete the repair, they did not charge me extra on the additional parts and completed the work in a timely/professional/excellent manner. Reliable, honest, highly recommended.
Derek and Brandy are wonderful people. Although my process was time consuming, not of it was due to the owner or other employees, once the warranty process was finished, my car was done in days. They did an awesome job on my fuel line and I havent had any issues. Thank you so much from the bottom of our hearts.
Needed to have some repairs done for my Altimas transmission. Finding somewhere to do it was painful enough but when I called here, Brandy was very kind and reassuring, even though she was having a rough day. She made sure I was involved every step of the way and made me feel even better when she said no other issues were found (most mechanics would never even think to say those words) she made sure I understood everything that would be done. HIGHLY recommend AAMCO, they will give you nothing less than the best. Car is running better than when I bought it, and took less time than expected. Truly believe its the best shop around! I am now a customer for life thanks to Brandy and the team!
Great people, professional and very knowledgeable. I highly recommend when your vehicle needs service!
I had some work done at Aamco and I will be bringing my truck back here for anything I need done. Mrs Brandy let me know everything I needed to know and was the nicest person and explained everything to me.
This is a wonderful business. The manager Brandy was absolutely fantastic. During this very busy season she was able to get my car done in a decent amount of time. I will most definitely be back. Thank you Brandy for everything.
I would highly recommend this business. The staff was incredibly kind and treated me with respect. Being a female, this is not common. The work was done efficiently and timely. I am, now, a customer for life!
They went out of their way to correct an issue and was very accommodating.
I am very uneasy when I have to go get my car fixed. I have always heard how mechanics mess.over women. My car would not go in reverse so I looked online and chose Aamco transmissions. Im glad I did a woman answered. I felt so much better when she picked up. Mrs. BRANDY is a good person she did everything in her power to get my car fixed. Such a nice attitude. She cares about the customers. The bossman does too. My car is repaired now. I truly recommend this place. I will come back again.
I purposely waited to share my review of the services performed by AAMCO on Bragg Blvd. because I wanted to ensure my vehicle was properly fixed.First, I am thankful for Brandy for her attention to detail and recall to remember my name and issue upon speaking to me on the phone and meeting me a day later. Her constant communication and professionalism established confidence in the company and the technician performing the services. From the moment we meet she provided valuable updates throughout the process and prior to any work being done she confirmed with me first. She is knowledge about a vehicle and conveys the message effectively.Derrick, thank you stepping in and filling in the gaps for questions and doubts I may have had while service was being performed.Lastly, Marlin, thank you finding the problem and properly fixing it. I originally believed that I had a transmission problem because all the fluid leaked out after a returning from a trip out of state (on a Friday evening). Thankfully it made its way back to Fayetteville. After having the vehicle towed to their shop on Monday I was super nervous because I really believed it was a transmission issue, which I found out via way of dealer that I had a Sealed Transmission if you dont what that is, see if you have a transmission dipstick under your hood. Nope, it’s quite possible you have a sealed transmission and if so, only dealerships or specialty shops with the equipment can check and fill the fluid. Which explains the concern (cost). After filling the transmission to determine the damage, Marlin diagnosed the problem as the CV axle that damaged the bushings and seal which resulted in the fluid leaking out. Also discovering it was the wrong size axle that I had just replaced the month prior. WOW! Imagine that. Again, Brandy kept me informed and managed to get the part exchanged and fixed in a matter of three days. Yes, I said three days, I had my vehicle back Christmas Eve. Nobody but God, lead me to them. To top it off I had to return to Northern VA that following week. Needless to say, God did it again!So, with all thats been said, I had to share the good news with all. Im very pleased with the service and I must say Brandy did disclose that they could not guarantee the transmission was not damaged but they did fix the root cause, and transparency it much valued in my book. Thank you all at AAMCO Transmission: Brandy, Derrick and Marlin, job well done in my book!
Very professional and honest. Great communication.
Beautiful brand new location..Miss all the guys from the old location, I wish them all well. New site manager Angie was great and helped me understand what the issues were and worked to help me save where she could. Thank you Angie and the mechanic who worked on my PT Cruiser.
It was a wonderful experience Brandy at the front desk was a truly pleasant person and the mechanic took time to explain everything to me personally
Great shop. Very knowledgeable and in time. Highly recommend
I scheduled an appointment, not once but twice to get my transmission fluid flushed. When I called to make sure my original appointment on Friday could be done I was told no so I rescheduled for Monday. My car was not completed on Monday and now I have no way to get to work on Tuesday so I have to call in which means I won’t get paid. What is the point in making an appointment if it is not worth anything?
I had took my suv to five different places either they told me they couldn’t fix it or take it to the dealership or I need a new transmission I took it to Amacco and they found the problem my battery had leaked on some sensors and was causing my automobile to run bad thank you guys so much and especially Brandy she was so nice and kept me informed what was going on and what they had to do to my automobile
Excellent customer service, efficient and knowledgeable.
This place is amazing!! I came in with severe transmission issues and my protection policy wasnt willing to help much at all to begin with. Thanks to Ms. Brandy, she fought them to help us. In the end, she got them to pay for almost half! AMAZING! I was about ready to give up before I came here. They made everything so easy and went above and beyond to help me get my car back on the road. You definitely have my business for life on all of my auto needs! Thank you soo much for all you did to help me in a time of need! You are the best!!!!
Quick and friendly. Even though they are a national chain, Brandy made me feel like I was their only customer. I called before I came in and she recognized me based off the call and remembered everything we spoke about on the phone. It was not difficult To get ahold of them for updates on my vehicle, in fact in the 10 days they had my car, they called me probably 3 or 4 times just to give me updates. When it was time to pick my car up Brandy once again impressed by recognizing me when I walked in even though it was over a week later.
Staff is knowledgeable and was able to get work done quickly without bending me over a barrel. All I want from an auto shop
If you are looking for honesty, good value and great repair work on your vehicle then take your car to these guys.They are upfront and honest with the cost of the repairs.Great experience during a very stressful situation.Take your vehicles to these guys for all repairs. They are GREAT and HONEST!!
Had my oil changed and transmission fluid flushed as part of routine maintenance. The price here is very economical, they didn’t try to up sell or do anything sketchy and the price was very reasonable for what I had done. The only reason I’m not giving it 5 stars is because they didn’t replace my transmission fluid filter. I asked them about it at pickup and they believed that I had a filter that was built in to the transmission and the transmission would need to be removed to replace it which is true for a lot of cars especially newer ones, however I know that on my car the filter is located just to the mechanics left (The cars right) of the air box, mounted by a single bracket, extremely accessible (I have even looked at it because i was going to do everything myself, decided not to for lack of a good place to do it, so I know it’s there) However I wasn’t going to argue with the lady behind the desk because she isn’t a mechanic so she really wouldn’t know, and I was happy about everything else, and the filter isn’t that important for right now. Overall very reasonable, more reputable than most mechanic shops especially in this area however nothing will beat going to a dealership instead, as they are professionals for your specific car. (They also took a little longer than I hoped for but I’m sure it’s because they are a busy shop. They had my car for 7 hours, with an appointment scheduled the day before)
The air conditioner in our Ford Fusion started blowing hot air so we needed to find a place to have it serviced. I have always been skeptical of taking my car to any place for service because I have been burned one too many times. My husband talked me into trying AAMCO after reading the reviews online. I have to say this was one of the best experiences I have ever had. The price was fair considering the amount of labor that went in to fixing the a/c and the customer service was top-notch. I will be taking my cars there from now on when they need servicing and you should too!!
I apologize for taking so long, I forgot but I’m here now! I LOVE this place. We have an older car and it means a lot to us. They are honest, helpful, entertaining (lol), and do great work. Their pricing doesn’t kill you either. It’s all in all a fabulous place. We have been going here for a year now and the customer service is A+. Keep up the good work, you know I will be back! Thank you for taking care of our car 💙
I had a great day today, I took my car to Aamco for a transmission problem and they fixed it and it was really cheap and the people there are so friendly and really nice. They made my day and I’m very happy with their service. I’ll never go anywhere else but there for their service, their great. I would recommend everyone to go to them for your car repairs. I love those people.From a satisfied customerJean meares
Just had some transmission work done here. They got me in on the day I called. They worked through all the issues in a very efficient manner. They kept me updated on the progress of my car and were very friendly the whole time. I am satisfied with the price I paid for the work done. I will definitely be using this shop again for other mechanical needs. My car drives like new now. A job well done for a reasonable price.
I had a pleasant experience. They talked straight and didnt try to up-sell me. Customer service was stellar and my rig is still running great. Ill be returning for any future service needs, bet that!
After disappointing booking experiences, and varying levels of willingness to service a transmission with over 100,000 miles on it I was glad to bring my vehicle here. The folks offered a price lower than any of the quotes from Firestone and took my vehicle in the day after I called. The service was timely and professional and I plan on going back! If you need transmission or most any other service in the Fayetteville area this is the place go visit!
After reading the reviews on AAMCO, I just had to go to them. I am VERY VERY VERY pleased with the service I received. The day I walked in for my appointment they were taking care of a gentlemen whom I believe was from out of town who needed work on his car on a Friday. Brandy found a hotel for him, and Stewart dropped him off. After being a witness to that I knew for sure that I was in good hands. Once a test drive was done on my vehicle Brandy took care of me too. I had my transmission replaced. My car drives good!!! Not only do they do transmission services, but they do other work as well. I will definitely go back. You guys are GREAT!!! Brandy you ROCK!!!!
I would recommend AAMCO to anyone. They are the nicest people and they will do a great job on your vehicle. They make you feel so comfortable and they will work with you on the cost. Make sure you use them. Brandy the receptionist and Stuart the manager are very friendly people. I took my car in on Friday and by Monday being a holiday I had it back by Wednesday. Awesome!!!!!
Very friendly and knowledgeable staff. Extremely impressed with how their work looks when its finished. My parts looked better than brand new ones do. Nothing negative could be said about their quality for sure.
I had my car worked on the 20th of January this year and the workers did an awesome job. Brandy made me feel like family, she kept me informed about all the work that needed to be done. If you need some work done on your transmission or any other part this is the place to go I will be coming back to them for all my 2010 Nissan Rogue needs.
Brandy and her staff were extremely accommodating and very professional. They made sure my car was well taken care of. I highly recommend and will be returning for my car needs.
Had a transmission replaced here, and it was handled completely unsatisfactorily. Ultimately after the transmission was replaced, there were drivability issues. When taking the transmission out, I was notified a motor mount was bad. I said I would fix it myself, and they were Ok with that. After I got the vehicle back and replaced the bad motor mount indicated in my paperwork, I still had some rumbling/vibrating issues. I called back, and was notified that there was also a SECOND bad transmission mount, and that I told them not to repair both mounts (untrue, as I was only aware of one motor mount as indicated in my paperwork). I come in to verify and it seems a second transmission/motor mount issue was written in pen on their paperwork alone, not on mine, and that they told me about it verbally (they hadnt). Fine, I have them replace the second mount (of which I paid full price for the part and the labor), only to have a similar rumbling/vibration at higher speeds. I call back and have them look at it a 3rd time, and they tell me it’s my tires (which hadn’t given me an issue before the transmission problem, but somehow in the 100 miles it was driven afterwards they were now the problem). I thought perhaps the alignment was off, as they might have had to adjust or move suspension components to get the transmission out. They said they never touched any of the suspension parts, as they can replace the transmission without doing so in my particular vehicle. I asked if they perhaps used a pry bar to get some stuck half shafts out of the front hubs, they said no. Lo and behold, I get my vehicle up on a lift, and there are obvious (new, from the sheen) pry marks that shows someone was heaving against some suspension parts on my front hubs. They offered to get me in contact with an alignment shop, noncommittal if they’d help pay for an alignment or not.I understand things happen, and if honest and open communication had happened in the beginning my review would have been much more favorable. At every turn, I was met with hostility. No one was willing to say that they might have made a mistake (which I proved twice with inconsistent paperwork and pry marks on my suspension), and I was treated like nothing but an inconvenience now that i had already paid. I had to return multiple times, pay full price for everything, only to be met with the same accusatory attitude. Save yourself the hassle, go ANYWHERE else. Preferably away from Fayetteville, where some semblance of professionalism and honestly may be found without having to overpay for it.
Great shop run by great people. Did my homework ahead of time and had a general idea of my problem going in and what it was supposed to cost. They told me what they thought it was and what it should cost to fix it. It was what I had a feeling it was and the cost was right in the range that I anticipated. They did honest and quality work and my vehicle runs great now. If I have further problems Im going back.
This team of professionals fixed my vehicle and did not run the costs up on me. The dealer just had me buy parts and kept asking me to come back another time. The vehicle presented multiple challenges; all during the onset of the covid19 pandemic. They fixed the vehicle and ensured I understood what the real problem was. They knew more about the cause and effect of the problem than the Hyundai dealer did. I would highly recommend this store to anyone if you are looking for honesty, professionalism and technical skill to repair your vehicle..
Brandi was a great customer service rep. She made sure that every step of the way we were informed of the problems and cost. Michael the tech also was very knowledgeable of what was going on. After leaving the car for diagnostic which was supposed to be over night, I recieved a call before I got home and was told the problem and price and oh yeah also that by the time I turned around my vehicle would be ready. My car is running good as new and has cold air. Will be returning for future bussiness and would recommend this place to anyone. The amazing part is all other shops give me multiple reasons why my car was messed up and outrageous prices. This was done quickly and honestly way cheaper than me and my wife ever expected.
Super nice people, kept us updated, went above and beyond to help take care of my issues. I would recommend this business to everyone . Very well pleased.
I had my Nissan Maxima transmission work done at this facility. I must admit the staff and Brandy made feel at ease with their quote and professionalism. Brenda was excellent in ensuring that I was taking care in a timely manner. The work was Excellent also. I will refer my friends and I will do business again andOnce again Thank you staff and have a Merry Christmas
Took my car in for a transmission leak. It was diagnosed, repaired and back on the road in less than 24 hours. The cost was fair and reasonable. The staff was friendly and helpful throughout. Highly recommend.
What a ride with my vehicle after a big payout shes running good. I was concerned about the quality of work in the middle of this journey. But the owner did something no other mechanic has ever done. He actually lifted my truck and showed me the problem. At that point he gained my trust fixed my truck and shes riding like a new vehicle. The owner is a true professional! I recommend this shop! You gain trust when you look people in the eye and tell them the truth and he did. I would say that this owner is a awesome communicator and business man. As far as the manager she is great too and really tried to helpAnita
Wow!Usually transmission work leaves one feeling scared and nervous, this is going to cost a fortune!! Where do I go!?!?AAMCO on Bragg Blvd made me feel like I had walked into my dads old auto shop. Folks were friendly and professional. They were honest with me and didnt give me the run around.What I thought was going to end up costing me a huge chunk of change, wasnt as bad as I had thought.They called me after I had dropped it off, gave me the high end estimate, no run around, no fish story...straight shooters! They fixed what had to be fixed, didnt add on anything, always kept me in the loop and got my car done faster than they estimated and I saved money! And my car rides better now too!I will be back if need be and I definitely recommend these folks!Thank you for your kindness, honesty and optimism!!! 💓
AAMCO gives amazing service at an amazing price. Initially went in with an odd lurching problem while driving and they had the issue diagnosed and resolved within 24 hours, and the bill that I footed was reasonable to say the least. Thanks Brandy and AAMCO!
Very helpful and friendly staff. They were able to get me an appointment within a day of requesting and the technicians did the transmission service on my Jeep quickly. I haven’t had any issues with my vehicle.
Very knowledgeable and professional. I trust them.
Let it be known, that I am one who rarely write reviews but the service that I received today from AACCOM was stellar! Not only did they resolve my issue but they provided additional advice to assist me in my restoration project! I will definitely return for future assistance!
I cannot say enough positive things about this location. They performed my transmission work and went above and beyond what was requested. They also did all of the work for over 100 dollars less than they originally quoted.I highly recommend.
A very expensive repair, but great folks to deal with.
Excellent auto care!!! I wish I could give them 10 stars!!! 😁 My husband and I brought in one of our vehicles this past week because it needed several things looked it and worked on. We came here because of (1) doing our own research and (2) a recommendation from someone we trust.I read through some of the negative reviews before posting mine today, and I just want to say that from my experience when it comes to any type of service (auto included), one of the most important factors you need to look for is trust. When you hire someone for their professional services, youre paying them for their professional opinion and years of experience. Unfortunately, there are so many places that do not do business right that the places that DO suffer as a result. AAMCO Fayetteville, NC DOES BUSINESS RIGHT!!Knowing quite a bit about mechanics myself, I expected ALMOST everything that this shop had to repair & replace on our vehicle. Sometimes unexpected things happen (thats just the nature of the work - especially with older vehicles), but when this occured they went above and beyond to earn our business. And given the amount of work and time I know they put in to our vehicle, I was very surprised and pleased with how affordable the costs were once I looked over the detailed statement of charges they provided. I have no complaints whatsoever and nothing but great things to say!!We will definitely be repeat customers for our auto care needs. Thank you Stu, Brandy, and mechanics (didnt catch your names) for all you did to keep my truck on the road!! And thank you for being one of the GOOD businesses in town!! The good ones are around folks, you just have to look a little harder to find them!!
I stopped here because my transmission destroyed itself nearby. They had my truck several weeks and charged me $2200 for a rebuilt transmission. The truck wasnt worth $2200.
Was in there to get transmission done. Great customer service, Brandy up front answered all my questions kept me up to date on everything going on with my car. Car was done quick and runs great now. Prices cant be beat.
Top-notch customer service! I got an oil change and had some repairs done a few months ago and the guys couldnt have been nicer or more thorough.I recently purchased a replacement part and had no clue how to install it; I called Stuart asking for suggestions- he told me to swing by and he would be happy to help me out. They had it replaced in less than 10 minutes and didnt charge me. Its great having a place you can trust and even better to have a positive experience about a wonderful local establishment to tell your friends about!
This place was amazing They were very quick and friendly. The woman at the front desk was very knowledgeable about what I could do to fix my car. I will definitely be back
Ive been here twice now and Im seriously considering switching all my car care needs from Firestone to them...mostly because Firestone seems to love making customers wait (three hours to get an oil change? Seriously?). The AAMCO folks seem to get customer service and they talk to you like a person, which in my book counts for a lot. (And for those that wonder, yes, they keep my sports car running smoothly...that counts for a lot too!)Just ask for Stuart when you come.
Love this place. My old 99 grand Prix has gotten some serious love here. They are very flexible and very accommodating. One time I called and asked if the could see and fix my car that day. It was rather late in the day too. Sure enough, got it there they put it in right away and did exactly what I asked and then some. I will continue to bring BOTH my vehicles to this shop for ALL my auto repair needs!
Great service each time I visit, I have gone to other places with a cheaper price and end up spending more money to have it corrected. I have never had to come back due to improper work. Highly recommended!
My transmission went out on my 2014 charger and I took it to the dealership. Well needless to say the price they told me to replace it I could buy a new car. I then took my car to Aamco and they worked with me they found a used transmission with only 25000 miles on it . The rest is a beautiful thing.
We took our dodge in for cooling services and came out worse. We waited about 12 days since they said everything was going to settle. Paid over $200 went back today and now they said there has to be something wrong but wanted to charge us again for checking the car. This is not right or fair since they obviously never checked what the problem was and left me suffering in this heat while they pocketed my money. Shame on them for taking advantage of people who are honest and work so hard for a buck. The receptionist was rude and hateful and wouldnt even listen to us.
Best guys in town - they have serviced all of our vehicles and I call them FIRST no matter what our car trouble is. They are fair, friendly, and fast. Honest and have integrity, which really shines through. Trust them with your vehicle needs and know that you are receiving quality work with fair pricing. Most of the time they will fit you in that day and they often check things for you for free! Thanks guys!
Took my vehicle to them for a check engine light turned out to be a MAF sensor they were able to quickly diagnose and replace the part at a reasonable price. Their customer service was excellent very polite and professional. I will continue to use them for my vehicle service needs.
The sweet gentlemen at AAMCO generously helped me when I was in a spot. They efficiently fixed the broken hinge of my hatch glass so that I could keep driving safely. I am so appreciative of their kindness and look forward to returning next week for maintenance on the other hinge!
Great place! Love the friendly staff. Got my transfer case and my rear diff. done here. Cheap prices and has payment plans.
Best customer service than any other shop I’ve taken my car to. It’s a nice friendly environment where I feel welcome to come back in the future for further maintenance.
Went in for an oil change and brake job. I was treated politely and quickly. They called later to tell me that my brakes still had 50% left and that I could hold off and save myself some money. I appreciate them being honest and letting me know. I would definitely recommend working with them.
Very professional, informative, and friendly. Wonderful experience. I would recommend AAMCO to others. I had a transmission and engine replaced with them. They were able to find my parts and keep me informed on any price adjustments if they ran into any other issues.
Highly recommend; efficient, courteous and prompt. Brandy was knowledgeable and kept in touch regarding the repairs.
I went there not knowing what was going on with my truck. These guys were respectful, courteous, and professional. They kept me up to date and were reasonable on the price. I cant thank them enough for the help to making my 5 year old truck run brand new again.
Customer Service here is wonderful. I called with questions and they took the time(at least 30 minutes) to answer all of them! Its hard to find good customer service these days, but Aamco has the best!
I couldnt be more happier to having my transmission in my 89 Ford back at 100%. Great service all around. I will definitely come back here for future services and repairs. Keep up the great work!!#newcustomer😎👌👍🚗💯
Good for more than just transmissions!! Had my car towed here on an emergency overheating issue : ( turned out to be my water pump which could have been a complete nightmare. The AAMCO staff were incredibly professional and made me feel so much better. They had great communication with me through the process and I will definitely be coming back!
Exceptional service from this shop. Front desk clerk did an amazing job explaining what my vehicle needed. He also gave some helpful tips about my car. I will highly recommend using this shop for your routine maintenance.
These guys are great. Had my GMC Envoy fixed in one day. I was able to have it towed in and Jason called me several times through the whole process. I didnt even have to be there until I went to pay. Reasonable prices and only did the work that was needed/wanted. Will use them again in the future.
It was terrible .I asked up front about CVT transmission and was told that they was bad transmission.I had a coupon to get it checked for free, they called me 3 hours later.And said it may not be that bad, We can run another test and save you some money .Bit need your approval and it will only cost $125.I gave them the approval cause he said it wasnt that bad,to only call me back to say transmission was bad.My car had a 150,000 miles with a CVT transmission that they told me up front that it was a bad transmission by Nissian. I feel they knew up front transmission was bad but beat me out of a $125 cause I had a coupon. I dont think they are bad people .Just bad business practices, to beat people out of money.Please change that practice and be straight up with customers.Thank you for listening and for trying to better your business.
Amazing customer service... brandy was wonderful and put us at ease! Thanks again!!
The service was incredible. Mr. Williams was very attentive and honest about what was going on with my car. The service is swift and professional. I recommend this place to everyone and will definitely be coming back here in the future.
The customer service here was great! The manager Jason was very courteous and explained why I was experiencing certain car problems. I thought I had a transmission problem, but it ended up being something else entirely. I would recommend this place to anyone.
My car needed to get a new clutch and flywheel. I took my car to the dealership at first and the estimate cost was 2570$ and it was going to take them about a week. My boyfriend told me to hold off on it while he looked around. He came across AAMCO. They were able to fix my car for much of a lesser price and with a 24hrs turn around. Their customer service was amazing as well. I recommend it.
Wish I could give more stars!The most honest and trustworthy mechanics I have met. I wish more people were like them. I WILL BE GOING BACK!I went in for my 60k mile service (easily a $400 job). I received a call an hour later saying that they had checked the fluids before replacing them, and determined I didnt need them done because they were like new! (I had recently bought my car, so the dealership must have changed them)Aamco could have changed them and charged me a bunch of money and I would have had no idea and gone about my life. But they had the decency to call me and let me know that their services were not needed! That has literally never happened to me before.
I am very pleased with the service received. I took my son vehicle believing there was an issue with his transmission and discovered it was the case. I could have been ripped off as so many other business do. Just last week I go t a quote for repairs on my other vehicle and after the second quote I was shocked. The first business was charging me 1036.00 for shocks and struts and come to discover they were wrong. The actual cost after taking it somewhere else was 150.00 so I was a bit afraid if the same was going to happen. Jason was very attentive, professional and courteous. I meet also the owner Stuart who was a pleasure to meet and was very informative on the repair of the vehicle. I will recommend this place to others. I have another vehicle which need to be serviced and I will definitely be taking it there.
So I went here after looking at all the Reviews with High Hopes. I was seriously let down. First of all Reuben the Desk Person / Shop Manager has no business parking your car. I have a 79 Camaro with a B&M shifter. Any car person should know these have a safety feature to keep you from accidentally putting it in reverse while driving. Reuben decided it was a Grand idea that when the car wouldn’t go into park that he would try and force it to. Again he works around cars daily. Should have know let alone I don’t maybe ask for help!?! So him trying to force the car into park strips out the shift knob and jacks up the lock mechanism in the shifter. When I stop him mid trying to force it again. I get in park for him. I then tell him Great now you broke this. He just looks at me and says oh sorry and continues about like nothing happened and basically could give zero cares he broke anything. Then after all this the mechanic finally gets my car in to make the repair. I try to ask him a question he pretty much barely acknowledged my presence and continues about. I understand your busy but when a customer asks you a question you take a moment and answer, not just walk off. So after all this I called on 15 different occasions asking to speak to the owner on several different days. I have Left several messages. Do you think the owner has ever called me back? No!! And it’s been almost 2 weeks!!! DO NOT GO HERE!!!!!
Made several calls throughout Fayetteville to get a limited slip differential installed on my BMW. A couple of shops said they only deal with factory parts even though the part I wanted to install is a direct fit that come with a warranty. I spoke to the owner and he went out of his way to do the research and took on the job. It’s been 5 months, and I’m super happy with the customer service as well as the install.
I havent had the best of luck with some shops in the area, but AAAMCO was recommended to me by a co-worker, and so I took a chance and couldnt have been happier. From even the initial call, I knew my truck would be taken care of. The staff was very, very nice and professional, and my truck is driving great! Definitely will come back for any future maintenance needs. Thanks, guys!!
All the people that work at Aamco were very professional and had great attitudes. They are honest and if they can will work with you on options. For my issues they were able to give me a couple of options to help me out. Again great group of people.
Very nice people and will have your vehicle back to you in a timely fashion.
These Guys are AMAZING!!! I had a 2 yr old Explorer Ford tried to rip me off so I called them. They picked up my truck fixed it. Replaced the transmission and was the most amazing polite professional shop I have ever been too. I feel like they went well above and beyond my expectations. Definitely got more then my monies worth. Im sending everyone to them. Stuart and Jayson went above and beyond. Thank you for getting us driving again. Only coming to them for my car care needs. 😍😍😍
I am very happy and satisfied with the service. Thank you!!!
Fair and honest, saved significant money. Will continue to use Aamco for all routine service.
One the best places to take your vehicle to, not only are they great workers and really professional but they are also helpful and knowledgeable too.
Had an issue with my truck that a company had messed up showing us their trans service machine. Aamco diagnosed it and fixed it in a day. Good quality work and quick too!
I have brought two different cars to AAMCO for transmission related issues. I had taken it to a small repair shop where they told me my transmission needed to be replaced. I decided to take it to AAMCO to get a second opinion. Needless to say the service was exceptional! They recommended a full transmission service. My car runs better than ever now. I will continue to go to this location from now on. They are one of the few places in fayetteville that have pride in what they are doing and care about their customers.
Friendly and best customer service I have ever experienced from an auto shop. Went in for transmission question and was treated well. They even filled up my transmission fluid without charge. Will be taking my car there next week and hopefully things will stay the same. Will post more after the work is done. Stay tune.
Great customer service and peace of mind knowing your vehicle has been treated just as well as you have! So convenient and we love to support the local businesses in Fayetteville. Go see Stuart Williams and you wont be sorry!!
Great service and dedication to customer happiness. Had a check engine light and evap pump replaced, but when the part was faulty it was replaced at no charge and have had no problems since. The owner, Stuart, was there and stayed late to make sure my wife got her van back. This is the only shop in Fayetteville I trust and will take both of our vehicles to.
Great experience, took my car in and understood my situation, and got it back to me exactly when I needed it. Couldnt be more happy with the work. Thank you again for helping me out!
These people are crooks, please do not let them talk you into repairs after the free check up they offer. Get a second opinion. They flat out lied to me and said I needed a new transmission. I went to two separate garages after who both told me my transmission was in great shape. These people will prey on you and defend themselves and their findings regardless what the other reputable garages in town tell you. Especially the customer service guy Jason. Dont be manipulated. Get a second opinion.
I was very impressed with AAMCO. I had an unusual situation and they adapted and worked with me to make my repairs. I highly recommend!
I appreciate how fast my truck was returned to me. I dropped it off on a Thursday morning after a mechanical failure and it was ready around 4pm on Friday. Took it for a 10 day follow-up, so far so good. Thanks Guys!!
This is my first google review but thought it well worth mentioning. Stopped by for a quick oil change and I was surprised as that is exactly what I received. As I listened to the staff talk to other customers they never pushed to sell something they didnt need and explained why. After meeting Stuart (owner/ working manager) I began to talk with him about my vehicle, it has high mileage but its paid for so I want to make sure it keeps running. While the oil was being changed he went to take a quick look and pointed out that I should pay attention to a few things in the future all of which makes sense. I travel a good bit and I would not hesitate to send my wife there if something happens to her car as I am sure that they would only fix what is wrong and have a great guarantee program. I have told my neighbors about the shop and all seem to say the same thing, very nice, trustworthy, and fair. Ill be back for sure.
The customer service manager brandy was amazing. Knowledgeable in her feild of work. And the service techs where absolutely on point diagnosed my trucks problem and had me in an out in a hour highly recommend ammco of fayetteville for all your automotive needs.