Ive had a couple cars here by the time of this review. Ive had all brakes and rotors replaced, and a water pump with the harmonic balancer replaced here, both at different times. He took an extra step this last time and even repaired my exhaust for me, at no cost, which I was astonished. All repairs were done very very quickly and RIGHT.Great service, even better mechanic.

Needed an alternator installed on my car.They did a great job,I would use them again, and would recommend to other customers.

I think my car was damaged here while getting an oil change. Whether it was or not isnt the issue. I went to see the owner about the situation and he would not see me. He sent his office assistant to tell me it did not happen at his shop. The owner is Kenny Faircloth and that shows no professionalism. He gladly took my money on more than one time at his shop, but would not see me about this. I paid the $690 damage myself.

Ken is the best mechanic you could possibly find in this area. Hes been service manager at a number of area dealerships including Porsche, Chrysler, and Ford. I wouldnt consider taking my vehicles to anyone else.

The BEST people I have ever met. Their customer service is fantastic. The service is the best I have seen and the mechanics are top quality and very professional. Their prices are by far the lowest in Fayetteville.

Excellent Service, reasonable prices. I loved that Kenny was not only willing to show my Husband what needed to be repaired but he was eager to show him what needed to be done. Our family has found a new garage for all our automotive needs

Nothing but a good experience overall and I dont say that easily. We recently had to trust in a mechanic and quick. With having no one to turn to with positive reference, we put our trust in FairCloth and am so happy we did. They were honest, efficient, and customer service was equally up there. I invested a lot in them and they treated me and my family great. If anyone needs any sort of work on their vehicle or a simple inspection, I highly recommend going to them. Theyve gained a customer out of us, and it didnt take much by providing the simple things you cant usually stumble across in an auto mechanic anymore. Thank you guys for all you did.

Hes the best secret for European or high end cars in the fayetteville area, and possibly all of central NC. I would have gone broke owning a used Audi A8. They are so knowledgeable and fair on pricing that when my engine blew, I had it towed 1.5hrs to them. When the owner realized that the issue he initially assumed was worse and more expensivethan he thought, he went out of his way to adjust his prices to work with me. He had no requirement to do this, and has done it almost every time Ive worked with him. Just look in the parking lot and youll understand how good they are. Call the dealership first, get a quote, and call them after. No-brainer!

Hidden Gem! I never noticed the shop until someone referred me. Wish I had known sooner. Kenny the owner and Donna at the desk are phenomenal. Very professional and honest. Weve taken our two BMWs and our GMC to them and they done a great job. Always quick turn around. We will continue to patronize this shop and recommend them to everyone we know. You wont be disappointed.

Professional, trustworthy and Quality service! I am traveling from Atlanta, GA and my car cut off on the way here. So far away from my own trusty mechanic I was hesitant to take my car to a new shop.Faircloth Automotive took the worry away. They took excellent care of my car and got me on the road within the same day! Affordable and friendly I would definitely return. They need a shop in Atlanta, GA! Nick gave me the mild and worse case scenario, he didnt talk down to me and made sure I understood everything that was happening with my car. Thanks Nick for taking care of a very stressful situation. You guys are Awesome!!

Be aware of this place. I had a perfectly good engine shipped to them to install in my car. they replaced my engine with a bad one that smoked and then told me that my car would smoke for 200 miles because there was water in the exhaust. They lied. There was no water in the exhaust and the car never stopped smoking a whole year later. They swapped my good engine for a bad one with valve seal issues. Dont trust these ppl, especially if your ppl of color

My car was fixed the first time I took it in. The staff was courteous and I appreciated their wealth of knowledge of my vehicle. I would recommend this repair shop to anyone that needs quality repairs on their vehicle and doesnt want to break the bank to get it done.

They were the best people I ever met my first two transactions with them. I went to these ask for permission to drop off my caddy for a night drop. When I call get the female at desk and she stay fumbling with her responses when I inquire about Caddy. I remind you they have had my caddy for a one week still in the same spot never move..I paid a tow truck to take it over and now I am out of 119.00 dollars now I have to get it towed somewhere else. This is bad customer service stop telling me you going to fix my caddy and you not. Lesson in Customer service be honest and do not lie to get the business. This deception they showed me I am done with them

Best place to get any car work done.

Very nice ppl and great car service. It was very refreashing to goto a honest auto repair shop.

Great

Fair price, quick turn around, very helpful and knowledgeable

Very nice and professional automotive center.

Very nice, good work and on time

This mechanic shop better than yours!

Great service on my Mercedes.

He helped me even though he didnt have to!

Excellent work and reasonable prices!!!

When I left, i had 2 scratches on my car😢

GREAT SERVICE

100.00 for diagnostic and estimate of an additional 600 to 750 for repairs dealerships worst case scenario quoted 510.00 for everything and have vehicle back in 3 days not a week what a difference.

Nice