We went in needed a battery and also I got a fuel injector for the gas the employee I forgot his name but it start with the c I want to say Charles was very very good to us customer service was excellent the performance was excellent and he made us feel very welcome to the establishment helping us put a battery into the car I want to say thank you
The gentleman that assisted me were really polite and extremely helpful. I appreciate their kindness.
Was greeted with a smile and shown exactly what I was looking for.
Let me just tell you out of all the auto parts stores Ive been to this one has the best customer service I have seen in awhile! Great job! keep up the good work.
If you get nick as your service guy hes hes best hands down parts guy Ive ever dealt with any where!
I went in for some wiper blades I ordered online, and was greeted by 3 different associates. I was browsing and everyone working offered to help me a few times. Then once I told them my online order was ready he grabbed the wiper blades quickly and then asked if I needed them installed which I did. They were installed within 2 minutes from picking them up. Very fast service and it was fairly busy in this store at this particular time. Very efficient team and excellent service.
The best service. Care about the client to the extent of explaining the product and comparisons for best decision.
Got me some wipers for my SUV great service.
Got what I needed. They used to have stuff so you could find what you needed easy on your own, but not any more. Staff was friendly and helpful.
Awesome auto store with wonderful and helpful employees. Also offers military discounts. Would certainly shop here again for my automotive needs, u like some other franchises and auto stores.
Needed a battery, stopped by Advance Auto. Richard helped me out. He was so nice, efficient, very knowledgeable & quick. Highly recommend!
Great selection of parts. Even had a really nice employee let me Barrow a socket to complete my job.
Just needed a new car battery and stopped in. Was approached with help and didn’t have to ask. The young man that helped me was an incredible credit to this business. He took one look at the old battery and was able to tell: where I bought it, that it was bulging and obviously bad, and what year it was made (and therefore obviously beyond warranty). It is very rare to go to a shop of any kind these days and find someone as clued in and competent as that. Will definitely be stopping in here for my vehicle needs in the future.
Got a 1000cca battery for less than any where else and got an additional $20 off. 👍👍 And the service is good there.
Friendly, professional and courteous service
Great place to get parts for your vehicle the employees help you as much as they possibly can, I enjoy shopping at Advance Auto
Helpful staff with good clean store
Clean and stocked. Friendly associates
Installed a new battery and had me on the go again in a Jiffy. Awesome customer service.
Awesome customer service
Went to this location to buy new wipers for my car and they offered to installed them which was great. One worker helped us changed the front wipers but he couldn’t figure out how to change the rear one. No biggie, my husband and I figured we would go home, and find a way to get it done. However, the other worker that was inside of the store, Richard, came outside before we took off and helped us installed our rare wiper without hesitation. Both workers were great!!! 5 stars all the way!
I came in to inquire about a battery/charging system test yesterday, the staff was extremely nice and their customer service was amazing. Jace was a huge help and went out if his way to help resolve my issue.
Staff was very helpful young man didnt get his name but stark difference from service at auto zone...
The people in there are very nice and friendly. Good place to shop
Always fast service
Great service
Experienced salesperson
Best service ever, 10/10. staff is incredibly friendly and willing to help. would recommend to everyone
I came here to pick up after an online order and was immediately assisted by Richard (I might be wrong but almost certain that his name is Richard) who was extremely helpful and kind. He was patient with me and installed my wiper blades and tried to help me figure out why my washer fluid wasn’t coming out. Would recommend to others.
We enjoyed our visit. Candi helped us fine what we needed. She was so nice and friendly Candi as such a beautiful smile. She really knows her stuff.
Great to get your tools for your car
Always good service
George was very helpful
They were very kind and helpful. Did you young gentlemen help me find everything I needed gave me the discount showed me what to do put everything in the box for me was going to carry it out but he got a phone call and I just told him to go ahead and take care of the next customer. But it was a very pleasant experience
Its my favorite auto parts place they still have shelves and Rose that you can actually do some shopping and wandering around returns and no hassle very knowledgeable just my go-to place better than others in their hours are open quite late
Took a coupon to buy a battery and was told it had to be bought online. And then picked up. How freaking ridiculous is that. THEN...every day I got an email inviting me to buy a battery for a discount. A total zoo. Next time I will drive up the street to NAPA. Auto.
Great service
Super helpful every time I go. PLEASE improve you warranty programs. You cant have location-based warranties. What if I get a battery in Florida and need a replacement in North Carolina? Im pretty much screwed if I got it from Advance Auto.
I had excellent service at this location. I went in for new windshield wiper blades and a front head light. They installed the windshield wipers for free. And the prices were reasonable.
Richard provided amazing service today -- he replaced two truck batteries for me today. Super professional, knowledgeable, and overall nice guy to talk with. I will return to this location because of his service.
I had my car battery replaced. I was in and out in less than 15 minutes. I dont think AAP is any more expensive, or less exspensive, than its competitors. Staff was friendly and helpful.
Ordered a set of Doorman Brake/Caliper covers 11005F, for my 2016 Ram Truck. The hardware does not fit the install for the rear and Im having a fit trying to find a part number that will work!!!
Staff was helpful and quick. The driveway to turn in from the main road is steep, so dont hit it hard. Store isnt very clean, but its an auto part store so who cares right?
Fast, accurate service
Excellent customer service...Very helpful with meeting my needs.
... Usually have friendly and knowledgeable staff depending on who assists you.
I have used this store for years to purchase things for the car. The staff is always friendly, knowledgeable, and very helpful. My hat is off to you. Im so glad that you are in Fayetteville !
Quick. In and out. Service waa incredible
Good place to shop at.I rated it a 4
Took a while for them to find my parts but thank goodness there was one employee who knew what he was doing n overall they were friendly which made my wait not so bad
Great Service
Joe, though being new to that store is extremely helpful. Good place to get parts and advice.
I ordered my stuff online and they took advantage of me and ripped me off. Gave me the cheeped version of the headlights I ordered instead of the more expensive ones that I paid for, and I only found out because one of the ones they sold my was used in a taped up box and didn’t even work. What low quality merchandise and quite the rip off. Learned my lesson though and never coming here again.
Helpful staff who helped us find everything we needed.
Friendly service
Went to buy an air filter. The guy working on Sat. 6/23 was very rude, uninterested in helping me, was sarcastic, and condescending. I would recommend going to a different auto parts store.
Bryan is very rude and insulted my military rank. I find nothing more disgusting. He refused to return a defective device and told us because it was eletrical that he wouldnt take it back. I pulled their return policy and the part i had was no listed as a non-refundable item. I will be calling the general manager on this cashier.
The staff is very helpful and ready to assist you with all your concerns or needs.
Very helpful
A good, well-stocked and helpful auto parts store.
I like their computer systems efficient
Great sservice lots of parts and very helpful staff.
Really nice people always very helpful
Great service.. Just make sure you order online for savings before you buy it from the store
Very helpful and professional
Always have what Im looking for
There is always that one lady that makes you feel horrible when asking her questions. And always acts like she knows every TN.
They were polite and had what i needed.
Got the part we needed at a great price
Very unhappy to get help for a headlight bulb only to get wrong 1! Waste of $10! Know your job.
Great customer service!
Long wait but great customer service
Buy a lot of parts here. Good service.
Great store fast service knowledgeable
Very knowlegeable staff
Didnt have what I needed
Great service, great products
Not good at all. Very inexperienced individuals. Especially being the fact they are men.
Very rude employees, customer service is not good at all.
Ok
Good place to buy parts
Friendly and knowledgeable staff
Had a wait and guy at counter, was a I dont really care.
Super slow and never know what there talking about. Like a computer class with not knowledge
Didnt have what i needed but they found it locally and got it for me
Prices could be a tad bit cheaper.
Old grumpy employee argued with me after having not applied the flier discount to my purchase
Advance Auto Part always has what you need overnight next day.
Great place to shop and work!!!
Friendly and very helpful
Employees are helpful and quick
Very helpful people
Very nice and helpful
Good customer service
Some of the workers here are not very helpful.
Helpful friendly service