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Michael Williams Body Works
185 Industrial Way, Fayetteville, GA 30215, United States
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Michael Williams Body Works
Comments
je
Review №1

To be honest I was hesitant about taking my truck here due to some of the comments. The shop is very close to my house so I decided to just call and figure out for myself why some of these comments were so bad. I am very glad I did. I spoke to Pat for a while and she made me feel comfortable enough to take a chance. After meeting her in person and looking over the damage to my truck I decided this was the place!Great job guys. Thank you for making my baby look good again.

Vi
Review №2

Took parts off didnt replace. Put parts in car left depree on my leather seats. Headlights not working, very RUDE AND UNPROFESSIONAL STAFF AS WELL AS OWNER. NEVER WILL GO THIS BUSINESS AGAIN, NOR WILL I REFER THEM TO MY WORSE ENEMY.

Ro
Review №3

Very dishonest people you want your car right I would not take it here

Ga
Review №4

Excellent workmanship and done in a timely manner.

Ga
Review №5

Liars. They told me my car would be done on 1/18/2020. I then get an email saying repairs would be done by 1/31/2020. I called them on 1/29/2020 to check the status of my vehicle and the man who answered the phone said “Your car is in pieces right now, it’s going to take about another week and a half.” I got suspicious and went to the body shop to check my car out. It was untouched. Not only was I lied to but this shop lied to Travelers and said the car would be done by the 1/31/2020 on 1/17/2020.I took pictures of the car and sent them to my insurance. Travelers made them stop all repairs and the next day a tow truck took my car away from that shop. The body shop locked up my car and hid the keys so the other body shop couldn’t find them. Horrible experience. Never take your car here. EVER

Ja
Review №6

They did a very nice job on my vehicle

Da
Review №7

I have had to used them on several occasions and was always very happy with the quality of work done. They also stand by their work as I brought my truck back over a year later after the repair and they took care of the issue for me. I am a very happy customer and would recommend them.

Ja
Review №8

I couldnt get my hood to open and so i went to WILLIAMS body shop they were happy to take a look and had the hood open in no time. SUPER nice staff didnt even charge me!! I will never take my car anywhere else. HIGHLY RECOMMENDED!! FIVE STARS

M
Review №9

I’m so thankful that I was referred to Williams Auto Body. They took such good care of my Lexus after I backed into my husbands car that I didn’t even hesitate to take it back to them after i had an encounter with a deer. Michael kept me informed throughout the repairs which only took a week on both occasions to complete. I highly recommend this shop to anyone who is particular about who works on their cars.

An
Review №10

Fast, courteous, and great to work with! Had my month-old car rear-ended; after Michael and crew got to it, theres no evidence the car was ever harmed. Glad to have a good body shop to go to!

wi
Review №11

They always do an awesome job. Have used them several times. Highly recommend.

Al
Review №12

They always have deliver great service. I highly recommend this shop for fair pricing and quick work.

T
Review №13

Best place around. Family owned and it shows. Honest, genuine people you can trust!

Jo
Review №14

Amazing place to go. My Miata had its rear right fender dented slightly and the rear bumper smashed. They ordered a new rear bumper, painted it, painted my fender, and made the dent so flawless you can’t tell anything happened. The paint was also very well done no rough spots and very smooth. The paint matches up great to my car color can’t even tell it was repainted. I’d suggest them for anyone who got hit in their car.

Da
Review №15

Took my truck here.. looks better than new.. Excellent work and staff..

Jo
Review №16

Extreme liars. Very dishonest employees. Sloppy craftmanship. Had to have another body shop finish and fix the work they did. Pathetic.

Je
Review №17

Very nice job & done faster than I thought it would be ! Repairs look perfect & I am very happy with service given ! Very painless dealing with the people there which were really nice to me !Thank you for healing my little Ole Scion its smiling again .

Mi
Review №18

Did an excellent job replacing a door handle on my vehicle. Great customer service! !! Affordable

Ch
Review №19

A shop with ZERO INTEGRITY, completely DISHONEST, and JOYRIDES in your vehicle!!This is a direct quote from their page. Well if this is how they treat family I would be terrified to be family let alone just an average person!Williams Body Works, INC “ Family owned and operated since 1992, we provide expert auto body work as well as excellent customer service, where you are treated like family. If you aren’t satisfied, neither are we!”First and most disturbing is while my car was in the possession of Williams Body Works there was 400 mi driven on my car!!! This is also documented by paperwork that Williams Body Works themselves created with an estimate, and signed document of what the milage is when I picked up the car. Again Pat, Debrah and a 3rd employee all looked me in the eyes and said my car NEVER left the shop. I asked them to explain how the extra milage was put on my car and they could not explain it just denied anyone ever driving my car for any reason.Secondly Williams Body Works did not fix my car as requested and approved by my insurance company.(which is all documented) Pat, Debrah looked me in the eye and lied to my face. Also third employee on the phone all said my insurance company denied the request, in fact they said my insurance adjuster stood in their office and denied the request. Well truth is (which is documented) my insurance company NEVER denied it and the insurance adjuster NEVER set foot in their shop as he does everything virtually and is based in South Carolina (another State). Also they contacted my insurance company and rental car company and told them the work is complete when in fact it is not complete.The customer service I received was horrible, I had to contact them or go to the shop. Not once did Williams Body Works ever contact me! Further more even after the problems started, Mike Williams the owner never reached out to me with any concerns or questions when his name and business’s reputation, integrity, or honesty is in question!! Not only am I not satisfied but my insurance company recommended me to take my car elsewhere to have the work completed!!!So after my car has been at their shop for 30 days for a 3-5 day repair, I have to take my car to another shop to have at least 5 items fixed that Williams Body Works either did not or could not complete. Also I have no idea what other damage was done to my car while someone went joyriding for 400mi in my car while at Williams Body Works.

Ph
Review №20

Second-rate craftsmanship at best. Dishonest, deceitful customer service and management.

Mi
Review №21

Excellent work to notch

Ja
Review №22

Apparently they take way longer to finish your vehicle than they originally say. Poor customer service. NO stars

Jo
Review №23

Repaired my Miata flawlessly.

Aj
Review №24

Garbage service. Rude and dishonest.

Jo
Review №25

They stole my friends car and drove over 400 miles!

Mi
Review №26

Not honest at all .. go somewhere else

Ka
Review №27

Terrible service, garbage employees.

Za
Review №28

They Are Rude As Hell

Ge
Review №29

Fair & Honest

Am
Review №30

Horrible place!

Information
3 Photos
30 Comments
3.1 Rating
  • Address:185 Industrial Way, Fayetteville, GA 30215, United States
  • Phone:+1 770-719-9304
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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