Probably the only store in the area who truly cares about you as a customer. Went in yesterday and the guys there made sure my family left happy. I feel this is the most helpful store and they knew what they were talking about. I forgot the guys name who mainly helped us but he was great. Thank you guys.

Was very helpful Full of information and solved my problem With my phone

Scot is a great guy he answers all my questions and is very helpful with my phone and service

Tmobile is awesome. They r so much better than sprint.

Scott’s a great representative of sprint! He helped me find my new phone. Kind and informative guy! Thanks Scott!

Good people recommend going there

I had to go into this store a few times to fix issues I had with my phones, organizing my plan, interpreting the details of the plans for the layman, etc... and they could not have been more accommodating and patient. John J, Christina, Giovanni? and Anthony? Im terrible with names, were all super super nice and I could not say enough nice things about them all!!! Im stayin with Sprint!

The store was clean, the employees were helpful but had no life to them. They werent excited about making 2 sales. One man was playing on his phone while the other was helping me.

Wish I could give less than a star. Disappointed

Horrible customer service at this location. Plus Sprint overall is a bad service. Claims to be unlimited and have excellent coverage but that’s not the case and you won’t be able to do anything about it for 3 months!

Abir was very professional and kind. I would recommend this store!

Great experience. very clean and nice store. Worked with a gentleman named Dillon and John also helped out. Very nice guys. Would recommend. 5/5.

Great service

If I could give no stars I would. Great customer service is crucial to any companys success. Sprint lost that years ago and from the looks of it still one of the top worst customer service companies in the world! When people finally wake up Sprint will be eventually be put to rest. A well successful company will buy Sprint out. I said it first.

The sprint store in Farmington hills is the best store I have ever visited. Dylan was so professional and very helpful. We are a business customer and we make the drive because of Dylans customer service. I would recommend this store to anyone!!! NNDJ inc.

The employees here were not very nice at all, I ended up just leaving and going to a different Sprint store. They didnt help at all or for that matter werent knowledgeable about anything that had to do with Sprint. They definitely should not be working there and I ended up calling Sprint Headquarters and telling them about my horrible experience at that location.

They sold me a charger without the part that plugs into the wall. It wouldnt charge my phone, although the charging icon was on the screen. I went to apple and bought a longer cord for the same price ($30) and it worked great! I took the charger and my receipt to the store to get a refund and they wouldnt give me a refund! There is not return/refund policy posted ANYWHERE in the store nor is there anything but the payment method and purchase price on the receipt. I will NEVER go back to this dishonest store. Also BEWARE of Authorized dealers they arent really a sprint store but just someone who is authorized to sell sprint service and products.

Great service!!!!

These guys are awesome. Dillon helped me out, hes the man hes fast and knows what hes doing. Come to this store.

Service was great. Techs knew what they were doing. Had a small problem with my daughters phone but they fixed it right away.

Great service!

Staff has changed a few times. But they remain very friendly and knowledgeable. Good repair techs.

Lazy and negligent are the kindest words I can use for the staff at this store.

Dont go to this store service is terrible, phone plans isnt the same as they quoted me

Still had a stock of phones and accessories on Super Saturday- last Saturday before Christmas. Conner was very polite, knowledgeable

I went to 4 Sprint stores and Tony at this store was the only one who can help me with my phone the best Sprint store in the area.

Very nice staff who go out of their way to make you happy, and I always find just what I need. Wonderful store that I definitely recommend to others!

This place is very cool. Helpful and very nice staff

This staff in Farmington Hills are straight up ballers . All knowledgeable guys, they know what theyre talking about.

This store is the WORST. The manager constantly states he is going to resolve issues and never does anything. The employees point you to the corporate helpline or the manager and cant solve anything. Honestly I wish I never signed a contract with Sprint. The signal is terrible, I am always missing text and phone calls or I drop a signal in the middle of navigating somewhere. What is the point in unlimited 4g lte if you have to use wifi to get on the internet?

Friendly staff, good service, They know what they are doing!

Pros: 1. Clean parking lot & Store. 2. Service Rep says hello when you come in the store. Okay so now thats out of the way. CONS: 1. I had a few questions relating to store (Corp or Retail) and Iphone 7 + leasing prices. I recieved brushed off answers followed by an urgency to get my account information. [Kinda like yeah yeah dont ask me any questions just give me your info and tell me what you want so I can be done with you.]MAJOR CON: Service Rep was chewing and spitting out tobacco while assisting me. YES!! Thats what I thought too, Is he... Ew Needless to say I left and went to another Sprint store and received A+ service.

This my store i dont be messin with 7 mil telegraph thy dont know wht they doin. I had a bad problem n Dillion hooked it up my man fast and did a lot of work around that no one could do. come here see him.

Im frm ATL nd we stopped by cuz my bro bro said this store. dillion know what he talkin about. my bro bro wasnt lyin ill be callin this store on my way bck to ATL. 678 to 313

They were helpful.

Great customer service

Great service,people know what theyre doing

My experience here was all. We made the change from Verizon to sprint. There was literally 3 phones to choose from: iPhone, galaxy s6, and the galaxy s7. Whenever I asked the gentlemen helping us (I believe his name was Aiden?) Questions about the phones, he kept telling me to trust him and to get the galaxy s7 but he couldnt give me any legitimate and detailed reasons as to why. Left with terrible 2nd options, I went with the s7 which at the time didnt come out for 2 more days. I was doubtful about getting it because when it came out it was friday and I had to work at 10:45 and they open at 10 and its a 30 min drive. He told me to come at 9:30-9:45 because he would come early to help get me out of there on time. So I did, and I waited and waited, he showed up at 10 on the dot. So I got there early for no reason, it then took over an hour to get me out of there, when he repeatedly told me it would take 20 mins tops so clearly I was quite late for work. He also told me that my galaxy s7 came with the new goggles and after I got the phone he said it would take about a week or so for them to come in the mail. Its been about a month since then and I have still yet to receive them so I called up there and spoke to a very unpleasant young lady about it who informed me that that isnt how it works. That I have to go on the website and register for them so Im asking her what website? How do I register? What do I need to do so? She wasnt not very knowledgeable or informed about anything. This sprint store is awful, the people that work there have no idea what theyre even selling. Typical sales people that will yell you anything to want to hear to make a sale, unlike those at t-mobile and Verizon who actually make you a priority and want to find you the find phone and plan that suits you. When this contract is up I will not be renewing. Sprint is awful as service, and even worse with customer care.

There was a wait but they offered excellent service.

It is kind of funny that the technician of this stores name is Nathan Pung and the person that is posting that the technician at this store is awesome name is...Nathan Pung!Kudos to you Nathan Pung!

My Uber and lift didnt download correctly, I was way overdressed for walk home. Wearing heals during downpour. Service was extremely slow.

Awesome staff! If you need your iPhone screen replaced you must go here!

Sign says they fix phones they dont. Not helpful.

Very helpfull staff

Not very helpful can never answer a question I always have to call the customer service number

The best Sprint service of the all

Always friendly

Always good.

Quick and great service

Fun and fast

Great customer service

Iphone

Very upset we had a error mistake with our bill and its very rare for that to happen a guy said and it happened to us and also one guy gave us the wrong amount our bill would cost and I was bringing up a topic and he kept changing the topic and its a very serious topic but NO he wont help he does not care about it very upset calling the 1800 number and complaining

Nice people

Nice people

Great staff

Terrible

Ma