Professional, timely, competent and friendly. They replaced my front windshield quickly and efficiently. I would ABSOLUTELY recommend them to anyone requiring this type of service! AND I would ABSOLUTELY use them again in the future if the same type of situation should arise with either of my vehicles! Thank you gentlemen SO much! You made a potentially stressful situation easy, and dare I say, fun due to your compassionate, friendly and competent demeanor!
John was great and professional. He took time to go above and beyond his duties. Well representative for the company. Claudia was also pleasant and professional to schedule and responsive to our needs. The contacts will be saved and the services will be highly recommended to all. Thanks, guys
Windshield replacement looks great. I also had a good experience getting an estimate and scheduling the work. Id return if I needed more glass work, and would recommend this place to friends. One caveat: take their estimated time with a huge grain of salt: we were told 1.5-2 hours and it ended up taking more than 4 hours.
Wonderful folks, that did a great job replacing my windshield. Price couldnt be beat, and they were clean, courteous, and quick. I would call them again, without even thinking twice.
Real Auto Glass botched my windshield replacement, but they did an excellent job fixing everything for free.They broke the mounting clips on the body panel adjacent to the windshield. They also left a huge gap in the panels on the opposite side. Not too happy with the whole experience, but like I said above, they were great about fixing it.Its worth noting too that Real Auto Glass was the cheapest quote I got by a long shot, so its not all bad. I dont think Id come back, though.
This place is absolutely phenomenal. They were very helpful during the entire process. Frank replaced my windshield and he did an excellent job. I cannot recommend this place enough. If I ever need another repair done to any other windows I will most definitely go to them.
Selena was awesome when I called to get my windshield replaced. She was accommodating and flexible when it came scheduling. Whomever replaced my windshield did a great job. I WOULD HIGHLY RECOMMEND!
I called around to many shops with a specific brand windshield which included certain features. The fastest many of these shops could service my truck was in 2 days. When I called Real Auto, they were very professional and told me they could have the name brand windshield I was looking for installed in the comfort of my driveway the very next day. They gave me a 3 hour window in the morning and they showed up in time. I did a walk around with the technician to confirm there were no scratches and he was very professional. I even followed the technician around my truck as he removed and replaced my windshield. He was very confident in his skill and didnt mind me supervising. Overall the job was pretty much perfect. A little small plastic clip did snap off the windshield plastic gutter while it was being removed but mistakes happen. All the tools utilized were very unique to each step of removing the windshield so you can rest assure they have the right tool for the job. The technician reapplied my remote starter antenna, EZ pass and inspection sticker on my windshield exactly where I had them. After the windshield was installed the technician cleaned the windshield on the exterior and interior. As to their communication with my insurance company, they did all the work. All I gave them was a referral number and they handled the rest. All I had to do was sign the work order. Overall I will give them 5 stars even though the small clip snapped from the windshield gutter. Thats tough for me to handle and yet Im still giving them 5 stars. I will certainly call this shop again in the future for any broken glass.
The near monopoly Safel___ told me one price when I did online quote. Every day theyd send me an email 10% off, then 20% off. So finally went to make appointment but in final bill was a $14.95 disposal fee. I complained in chat about it, that they should have put that up front, but they just made lame excuses. On principle, I didnt want to use them. So I called Real Auto. Asked for a quote. It was $70 cheaper (than Safe__s price AFTER the 20% off). Brought it in, they were nice and professional and did a great job. So if you dont want to be tricked into extra fees by a monopoly then heres the honest alternative that worked for me.
So fing happy with this place. Very polite, with an appointment I had a new windshield in 30 mins
Always bring my vehicles here to have the window tinted as well as glass replaced! Amazing customer service, Price, as well as total time they will work on your car. You cannot go wrong bringing your car to Real Glass!
Did a windshield replacement at this place. The service was great, their rice is very competitive and the staff are friendly. They even gave me a callback when someone cancelled and an appointment became available without me requesting it.
Great service and good price . I recommend to everyone who is looking for this type of service.
Frank and Jerry took great care of our daughters car. Highly recommend for all your auto glass needs.MaRia E.
I have been using this place for five years .All the employees are professional knowledgeable and go above and beyond .There service is second to none it is fast and top quality service .Most insurance companies prompt you to safelite I would use a clear plastic bag before using safelite I had a few very bad experiences with safelite .If you any glass repair or replacement Real Auto glass is youre one stop shop .My name is Michael I am a customer and I was not asked or paid for this honest review
Car repairs stink. But this place is very chill and they work hard to get you up and running. I might even break my own glass to come back it’s so chill here
I absolutely love their work ! Very professional and fast ! Thank you so much ! Super happy with them ! 100% recommend!
I recently moved out here from Colorado, one of the parting gifts that Colorado left was a huge crack in my windshield from a hail storm that unleashed softball sized hail.After not one but two different trips to the RMV, was able to get the plates, and next step is getting it inspected, which given how difficult it was to get plates was a significant source of worry for me, especially given the situation with my window and I also had post market tinted windows that I was concerned would not pass. Luckily I found Real Auto GlassNot only were they able to fix my windshield, but they went above and beyond and also helped to take care of the inspection as well, and the relief I felt being able to get that all taken care of was like a thousand pound weight off my chest.It seems so simple, but so often out here people are just content to do the bare minimum, and these guys so the worry on my face and took care of it with such kindness and awesomeness, its an act of customer service that I am not going to forget.These guys are my glass guys now, and if you want good, fast, friendly, and awesome service, they should be yours too.
Everyone at Real Auto Glass was excellent! We brought in an RV and they did everything needed to be done to replace the glass and in great time! I called the shop and within an hour the glass was ordered in and I had an appointment. I would definitely recommend them!
This place does an amazing JOB! Great customer service!! They make sure to get you the best deal possible. They definitely won themselves a loyal customer ! Great job guys !!
Fast: Called the day before to get a quote and came in the next day. Also took less than 30 min (for a windshield).Helpful: Talked it over with me to understand the issues and explained everything they encountered once work was done.Cost: Significantly cheaper than shop that was recommended by my insurance by about 80$.
I called them because their website state that they have the knowledge to replace quarter glasses. Surprise they don’t, they ruined the glass, made a hole in the chrome, broke the side of it and on top of that scratched the window tint. When I tried to get the situation sorted out and they told me in a condescending way that they do not hold responsibilities over their poor job! Honestly now I have a loss over $300,00. If you value your money take your business elsewhere!
When my rear view mirror detached from my car windshield I called my local Real Auto Glass in Everett. Nice to hear a friendly voicetelling me to bring my car in. Jerry immediately solved my dilemma on the spot and made the start to the holiday weekendpleasant. Thanks, Jerry !
Real Auto Glass is the best around. Everywhere else I took my car to wanted $500 to replace my entire side mirror. Real Auto Glass was able to fix the current side mirror saving me a lot of money. Great customer service - if you are bringing your car elsewhere you are making a mistake!
Very professional and very fast. Job well done
They did a great job replacing my driver side window. Service was quick and Frank was very polite and helpful. Will definitely recommend to others.
Amazing: Professional, quick, same day. Vacuumed the car. Called when ready. Perfect
I CALLED AND GOT SAME DAY GREAT SERVICE!! EXCELLENT CUSTOMER SERVICE!!!
This place is amazing fast friendly people the keep you updated help you with any questions .I was there today with my 2003 Ford Ranger for a rear window with slider job was completed in an HR .For some odd reason Geico prefers that you use safelite why who knows Safelite replaced a windshield in my wifes 13 Kia optima SXL what a hack job the was broken glass everywhere her parking sticker was never put on the inspection sticker was hanging off my wife even cut her fingers this is safelSaf in Everett on the parkway is youre insurance covers glass I would strongly recommend real glass .This is a honest review the work was done on 4.8.19
Very reliable and on time service the technicians were very professional got my windshield fixed in about 40 min tops found my glass guys with real auto glass
Went safelite to repair door glass regulator on my SAAB, was told that regulator was bad, toke to Real Auto Glass to make sure it was it, but the owner Frank fixed the problem without replacing it. Very friendly and great atmosphere. I recommend this place.
The lowest price and the best quilty. People is very friendly.
This place is loud and overall disrespectful to the local community. If you neighbor this place you know exactly what I am talking about. From loud car horn honking to loud Spanish music blaring through speakers every couple weekends. Im talking like professional speakers on the back of a truck like this is some type of private party to be heard for blocks.Owners should be ashamed.
Quick service and friendly guys. Got my door window replaced while I was waiting.
Great job on my Window Tint!
Great price
The place to go when you need a professional to replace your cars window! Knowledgeable and helpful staff.
Very good
Honestly, I do not recommend them they are Irresponsible they took me the data they gave me day and time and they never appeared and when I called again, they told me they would arrive until the next day that I was not registered or anything ...