Amazing work done here folks. I slap a 5 five star on yelp. This guys are above and beyond. Plus the receptionist is sweet and professional. No BS here. They get the job done correctly. I brought 2 of my rides here.

Don’t waste your time with this place!!!!!!!Will tell you other things are wrong with the car when it’s not, claiming other parts are broken that need to be fix when it’s not!Only went cause a friend referred me and was just a waste of time…..Took my car to local shop near me and got my car repair for 1,780 with originals parts from a Subaru dealership including labor and paint…..Again this place will just milk you for your money…..don’t waste your time……Other shop fix the dent in my hood with full paint job, got new right head light and new bumper.Photos of car be4 and after repair at other shop ❤️‍🔥

Have been to Caliber in Everett 2x in past 5 years and reach time been impressed with the level of service. Have felt like they have my best interests in mind and are not looking for ways to either overcharge or cut corners. Definitely recommend. Ask for Josh!

Josh was excellent at communicating with me about the repairs being done. Highly satisfied!

Caliber Collision did repairs for me after I was in a major car crash in mid-July. When the repairs were finally completed, nearly seven weeks later, they were done extremely well. My only complaint is communication. After the first week I had to reach out to them about the status of my car repairs. When my repairs were extended 2.5 weeks after the original estimated completion date, it took me physically going to the shop to ask what was up as they would not return my calls. I would not have known if I didnt ask them myself. The repairs to my car were extensive and it was frustrating not having updates throughout the process. However I still recommend them because my car was repaired extremely well and they were transparent with the costs. The employees are also really friendly and more than happy to go over any questions you have about your vehicle.

My car was struck while parked in front of my house. I took it to Caliber Collision, and the results were great. Like it never happened. They even washed the outside, and cleaned the interior. Very impressed.

We were sent to Caliber by our insurance after a collision caused front end and engine damage. Very pleased with the outcome, and a big shout out to Jennifer/Jessica (sorry can’t remember her name, but I know it’s one of the two). She kept us informed every step of the way and was a pleasure to work with. We will definitely use their services again if the need arises!

The team at Caliber was super helpful and kept me informed throughout the process on how the repairs were going. They made sure that everything was done correctly and made my car look and feel brand new!

They did an amazing job on my 4Runner! Jennifer was amazing she kept me updated on everything, they also got my car fixed before the estimated time! Highly recommend!

We liked their text message communication on status updates, which was almost daily.We were notified that our car was ready two days before estimated completion date. When we went to pick it up there were several things not complete. There was a gap in hood alignment that we had to ask to have readjusted, the window was scratched on a used door they replaced, which was not the same quality as when we brought it in. We had to bring the car back to have the window looked at, they have to re-order the window and will have to bring the car back in. There was also road noise that wasn’t fixed the first time that had to be fixed when we brought it back in. We also had a second claim for our truck that we discussed with the service advisor and when we brought our truck in we were turned away due to time. They couldn’t find our claim until I provided it to them and they lost our payment transaction when we brought our car the second time.

TOUGH repair on my 2008 F450 but Caliber made me happy with their customer service

Had Caliber take care of a minor issue with my Pickup tailgate. They did a great job on the work and matching the paint. I was going to have them also fix the frozen drivers door handle, but they said i should have Ford take care of it as it was a known problem. Other would have just taken my money. They also kept me up to date on the status so there would be no surprises. I will go back next time i need work done. And having Enterprise Rent a Car in the same building made things very convenient.

The past few years I there have been to (non serious/no injury) accident my household. Both times our insurance company had us use Caliber Collision. And boy am I glad they did. The staff has always been very courteous and professional. And lets not forget the work they have done to our vehicles. Wow. Its like the accidents never even happened. They also stand behind their work with lifetime guarantees. I would recommend these guys to friends and family.

Very happy with the entire process. I was updated daily on the progress of the repair. Was extremely happy with the quality of the repairs. Bonus was the truck was cleaned inside and put. A pleasant surprise

People didnt explain very much to me of what they are doing or how long they would be doing it for. They are friendly people when taking your car but when it comes to question of how things happen no one could explain much to me.

Super great at keeping me posted on the process and getting what they needed from the insurance company

They keep turning me away they said they call me twice but they didnt they cant fix a easy job and poor communiction and still waiting for a call back

Excellent customer service and they are doing a great job fixing my car!!

There arent many places left that have the service and quality that this company does. Caliber collision will get my business every time I need auto body work.

Super great experience. Josh was helping me order the part and set up a repair on my Honda after my kid crashed his dirt bike into it. Super fair price and fast work. I’ll def. go back if I need any auto body work again.

Been here twice in 2020 because people keep running into my car. Theyve been good about their timeframes, updates and changes to the schedule if needed.Ill be back again on the next one.

Bring my 2018 Lexus to have ít check on the trunk censor, everything is fine. Steve goes extra miles to make sure everything is ok before letting me go. Thanks Steve

Very poor communication between employees. Wasted my time and was mistreated by garage staff who were extremely rude and then made up things to be fixed telling the adjuster I TOLD HIM these things were wrong. Taking advantage of the insurance.

Thank you for the every day updates on the repair status. Great quality job done in a timely manner well appreciated!

Job well done. Kept us informed the whole time.

1. The day I dropped off my car they were not enforcing mask wearing. A customer in the waiting room (with no social distancing) wasn’t wearing a mask and the blonde behind the desk kept pulling her paper mask down to talk. Gross. Dangerous.2. Was told I’d receive a call after the estimate was done by Josh. No call. When I called to follow up he said he just went ahead and didn’t need to call.3. Was called and told my cat was ready. Due to my work schedule, I was not able to respond for several days. Received a call every day I did not call back.4. Called to speak to Josh to schedule the pick up and spoke to a gal named Roberta(?) and gave her the message for Josh that I’d be there to pick up Thursday or Sunday. She said she’d pass the message along.5. The next day I get a call from Roberta(?) - same woman - asking (annoyed) when I’d pick up my car. I reminded her we spoke the day before and asked if she’d passed my message along to Josh to which she said she forgot. I told her I’d be there to pick up my car today (Sunday). She said that would be fine they open at 10.6. Schedule help with my friend to pick up my car, the Open sign is on, the place is closed. Now I have to reschedule pick up and take my kids out of school to get my car.I haven’t even seen the results of the work but these people are not professional or organized and I will not ever come here again.

Excellent service and professionalism with great communication all the way to completion.

Amazing customer service. The work was done on time and flawless. Very happy

My insurance company recommended Caliber. The quality of work done on my car was excellent. They were very professional. It does take a little bit longer to get your car back but it is well worth it for the quality of work they did. I will highly recommend them to my friends and family.

Very professional, great communication and one of the few places that are all about a job done right the first time. The paint had no orange peel, no swirl marks or anything. If you stare at the paint job they did for to long, you may get lost. Very well done.

I had damage to the back of my truck from a collision, Caliber was the only local company (in Kitsap County) that had the resources (Their shop in Everett) to work on Aluminum Frames (Ford F series). I worked through the Bremerton shop and they handled everything beautifully. I ONLY have 2 issues: I had a Tonneau cover that didnt get shipped in time (to Everett location). The shop in Bremerton will need to follow up with that. AND (Biggest disappointment) My truck had to be placed on a flat bed to tow transport to Everett, well, now my front spoiler is damaged, and I suspect that it was caused by the action of placing on the flat bed truck. I will be pointing this out to Caliber when I go to get my Tonneau (hopefully very soon - although I have not been updated on that by Caliber as of this post)

Car was repaired sooner than expected, and it looks great. Convenient that they work with Enterprise across the street, too. Very happy!

This is the second time having a terrible experience, the first one I bit my tounge and was like maybe the guy was new, but now having a SECOND car estimated, (The estimator is completely off, not noting things that are dire, (Had a few others check it out for comparison, they say they will do something the same day and make sure to send it off, than three days later im told they didnt send anything (Now they are going to send it) 3 days later, customer service was poor, Im not sure AGAIn it is a new estimator but ive been around this for awhile and what was demonstrated as a Estimate Multiple things were missed, I had to point things out for him and than he was like Oh i didnt see that or disclaiming the fact something else is there and continuing, 1/5 Star wouldnt recommended going here, (Cheers)

Took my car in to replace part of my side mirror.Yes I did to answer your question. Joshua was very helpful and took care of everything fast.I have used Caliber before and was very happy with the outcome Great job both times

This place did a great job repairing my car after a fender bender. They worked with my insurance company to cover the repair and the whole process was very easy. The person who examined my car to estimate the cost/time was super friendly and offered great service. I happened to be out of town when the work was complete and Abra was able to hold my car for me until I returned. If I need body work done again in the future I will be sure to use Abra.

Able to get in and out with no hiccups. Truck was ready to go in less than a week!

Absolute best service experience! Progressive referred me to Caliber when their insured driver struck my vehicle. From the start, Lina at Caliber made the repair process convenient and effortless. I had just replaced my headlights a month before the collision; Lina noticed that their replacement part for the damaged headlight would not be a perfect match, so she took the initiative to order a new OEM headlight for the repair. All their work turned out beautifully; I could not be happier with the results. Caliber Collision follows through, and would recommend them to my closest family and friends.

Got them true progressive insurance after an accidentVery professional, kind serviceDrop my car, got a rental in there place and got my car back in 6 days as new. Very comfortable.Michele was awesome and also the rest

Got in an accident, sent my car here for an estimate. After the first ETA passed I got tonight or maybe tomorrow. And again. And again. Ive been without a car for 10 days now and I am depending on you to give information to my insurance so they will pay my claim so I can get another car. Does this inspire ANY sense of urgency, that you are keeping me from being able to shop, do laundry, etc?

Wonderful, friendly and professional service

Again got great service from Josh for minor body work, andwe went away happy we found this body shop.

I have had two accidents in the last year and had both taken care of by Caliber in Everett. I have found that the staff is very professional and have amazing customer service from the time I brought it in until I picked up the car the communication was amazing every step of the way.

When they were fixing my sunroof glass they accidentally cracked my windshield so they had to replaced the windshield with another glass company unfortunately when the windshield was replaced they did not recalibrate properly my rainsensing system. I called caliber and they want me to call the windshield company which is impossible to make an appt with. Why do I need to call the glass company myself shouldnt be Caliber is the one taking care all the appt and other stuff? Customer service is bad. It wasnt me who broke my windshield its them. Never had this problem when they were still Abra.

I stopped by the reception office just before they opened recently. I needed my headlights adjusted. They gladly accepted my car. I picked up my car after work that day. Great service and price.

They are great!

This place was on the list from my insurance. It took 20 days to fix my car, there were a number of forgotten, incorrect and/or broken parts ordered. The emails offered poor or incorrect information & its not the staffs fault or so they will tell you. I was going to price out the repair of another dent in my car but not after 20 days & out right bad communications, Im not going back ever. Email is a valid form of communication! But the staff cant be held responsible for what is said in the email.

Were amazing. Fixed my car like new. Super nice. Very fast as well. Only a few days.

Recently had my truck in for repairs, Josh was terrific, called daily with a status report, completed on time.....and a great job. Definitely recommend ABRA.......

At first thought it was a great place, was treated well, even made me coffee. After the estimate they called with just a message that it was sent to insurance company, no other details no estimate emailed to me. Well after vehicle was totaled on a conference call told caliber they could release vehicle on a monday or Tuesday and I need my seat covers. Well vehicle not found where i dropped it off also I call Monday morning. at 815am well woman that answered phone says she would look for car and possibly get me the seat covers and text or call. I got no response only to find out vehicle was picked up and over 45 mins away from my home. Now I have to pay 25 shipping because someone wouldnt help. Will never go back.

Friendly and swift service!

Work took 3 weeks with no phone calls to let me know what was going on. Complained to the service manager, he told me he would not charge me for deductible. About a week later the office called about the balance due. Told her to check with the service manager. She called back to tell me I owed nothing. Today, 2/24 I get a call telling me they are sending me to collections. I told her to check with the service manager. He conveniently doesnt work there anymore. So their poor bookkeeping and accounting has become my problem. Do not do business withe these rip off cons.

Great service, great work, and went so far as to call 3 times a week to keep me posted! Would absolutely recommend this establishment.

Wow these people do an amazing job, you cant tell that my car has ever been hit. I would say it is even better than when it came from the factory I would definitely recommend this shop to anyone.

Worst auto body shop. I send my car Volvo 2018 . It is almost one month they could not repair my car. They just calling every two days and telling me they are working on it but never reply the exact day. Look like they are lying. My insurance company recommended this company I will request my insurance to delete their name from list due to this auto body shop they can loose their reputation too. horrible horrible service.

I took my car here for repairs after an accident. They had to replace my bumper and it took them around 5 days to do so. They did all the middle-man work to get me into a rental car and offered to drop my rental off at Enterprise when I arrived to pick up my car (Enterprise is across the street - a 6 lane road. Its kind of a pain to get back to ABRA if you had to walk). When I picked my car up, it looked new! They had washed my car, vacuumed/shampooed the interior and it looks like they wiped down my windshield/other windows interiors. They threw away the trash that I had accumulated in there, and honestly, it looked like I had just bought the car again. They did phenomenal work and I recommend them to anyone looking to have body work done.

Great service. Beautiful job on my repair. Pleasant and professional at the front desk. Personal service from estimate on through final walk through.

I took my truck in a while back to have damage repaired on the paint from going through the car wash. The guys buffed it out for me in 10 minutes and it was perfect! Thanks guys, see you next time!!!

Probably single-handedly the worst experience I have ever had in dealing with an auto body shop. I went in to have photos taken and they handed me an estimate and told me that my information would be sent off to my insurance company. The representative dealing with me reeked of liquor and I immediately felt uncomfortable. After a week I contacted my insurance to find out if they had approved the estimate or not, only to find out it had never been submitted. After a few more days I called the shop to inquire about why my estimate and not been sent to insurance and they informed me that the pictures from day one were corrupted. Nobody ever bothered to tell me that I needed to come in for more photographs. On top of that, once I arrived they told me that they wouldnt be sending the estimate in until my car was disassembled and being worked on, just in case. I told them I just wanted the pictures an estimate submitted and that I would be going elsewhere I felt uncomfortable. Next thing I know the actual estimate sent to the insurance was cut in half of the original estimate that I had printed on paper and in hand, just because the repairs were going to be done somewhere else. This company is fraudulent, unprofessional and has horrible customer service.

Was actually at the Enterprise Rent-A-Car. easy going staff.

Very professional and super communication and customer service.

Thank God I decided to have my car fixed somewhere else first I made an appointment to get an estimate on my car when I got there I didnt have any appointment and it took them another 20 minutes just to come out and take pictures of the damage on my car. After all was said and done there they told me theyd send in the estimate for my insurance company 2 weeks later nothing I called my insurance and they never sent in my estimate called abra and they said theyd work it out weeks later again still nothing I called my insurance and abra STILL DID NOT SEND IN MY ESTIMATE its been a month and a half and they havent sent the estimate in yet. Im happy that I didnt fix my car here as I can see there is a lot of problems with communication. If you have a damaged car DO NOT GO HERE find somewhere better.

They are in bed with the Progressive insurance company so unless they are your company, prepare to be screwed over. The front desk lady was friendly though.

They are rough

Clean and neat and right next to the car rental place

Cant find a better repairman than Sergey Lutskov. Super-Duper guy, Super-Duper job. Thank you very much!

They will go to the ends of the Earth to show you the attention to detail that you deserve

The service was fantastic and repair work was excellent!

Did a great body work job on my car

Abra, they do not stand behind their work, they use second-rate vendors, shortcuts were taken, and then back out of everything 7 months later, They first look on how they can make more money! Befor taking care of the customer.

My respects for this guys they know what they do.

Great service, went above and beyond!

They will lie and wont admit they missed parts and even DAMAGED my fender...

On time if not early, even has the lender car place located right next to it.

Friendly and helpful

Went in for a quote today and was told that two people called in sick and there was a long wait. I guess they dont want my business.

Probably the worst company Ive ever had to deal with.

Very rich tacos