Great customer service and location. Reasonable pricing and big parking space. Facility is clean and very secure. Easy to rent and cancel rent. Really friendly office staff. Excellent experience!
Jeanette and Kreg were so helpful and efficient. I moved three times in the last 18 months and these two people helped me maintain my sanity! The units were clean and well kept. No problems at all. Thank you!
We rented a smaller unit at first and when we showed up with all of our stuff to store we realized that the unit was to small. The owners were kind enough to immediately find us a bigger unit as close to the previous one as possible and did not charge us a dime to move to the bigger one. Excellent customer service and wonderful local family!
Very helpful and accommodating staff that made the whole experience, start to finish, easy.
The folks at Cube Smart could not be nicer. I had to add a last minute unit so I could accommodate all my household items and the process to do this was seamless. The three units I rent are clean and dry and very easy to access.
The staff were very accommodating and proficient. We felt confident that they cared about our needs and wanted to help.
Great service and friendly always willing toSolve managers!! Good place to store your belongings
Storage units allow huge amounts of dirt inside. Everything is covered in dirt. I cant wait to get out of there.
Staff was great. Easy to get in and out of my unit. Reasonable pricing.
Super easy to book, really friendly office staff. Will rent trucks and storage again.
I really want to thank Kreg and Janette for their incredible customer service and sense of urgency. I had a pretty unfortunate situation get turned around by their help and I am just so grateful! Thanks so much for your help.
Would give 0 stars but I cant. It all is in regards to how they do there auctions of peoples personal belongings. Ive never in my life have been told by the on site Manager how they are told to go into units and stage items so the unit would bring more money during the online auction. They enter into the unit and take pictures to post on the online auction site and in which pictures I have seen shows that they open boxes and stage items to make more money for themselves. Manager told me if I didnt like how they do things to not bid on the units then. Well that comment leads me to believe that not only do they go through boxes and stage items to make money for the storage facility. It leads me to believe what else if value has been taken out of the unit for there own personal gain. I would recommend whomever uses the online auction site to bid on units beware because who knows what of value has been taken out of the unit. I know personally I will never bid on a auction from this facility ever again there a bunch of scams and thieves as far as Im concerned. Good luck trying to get straight answers from anyone there all they give you is excuses and lies. Need a negative-10 is what they deserve.
Excellent service and customer relations.
Clean, easy to access and the people who work here are very professional and nice. Always available and happy to answer questions.
Absolutely trash location. This location clearly has rodent issues. Also, these rodent-infested units are not covered by their insurance company!! I was sold the unit & insurance policy before they even disclosed the full insurance policy. Only to find out that my things were destroyed by rodents that were not covered and not disclosed upon receipt of payment. How are you not going to have an insurance policy company that covers one of the most important issues? Very frustrating. If I had known there were rodent issues, I wouldve gone back to Elite Storage!!
Everything was good, cleaned and easy.
Very nice and clean storage facility and Kreg is awesome to work with.
Great group of people!Angelo was in training and was who took care of me. Kreg and Jeanette are always easy to deal with. I would suggest going in as opposed to calling.
Simple, simple, simple. I chose and reserved my unit on-line. They then sent me paperwork vie e-mail to e-sign. Then they sent me my unit # and password. The unit was clean and ready to go when I arrived. Excellent experience!
The phone call for availability, online set up and the personal check in was easy and great. Kreg has a great personality and made things very easy to get started. Tonya on the weekend was also very responsible to our immediate needs and complex situation. Thanks CubeSmart.
Really helpful staff, can’t remember the name of the nice woman who helped us get the unit in the first place. She was very professional and polite though. Kary helped us close our account and completed the circle of excellent service.
Very friendly and professional. Excellent and quick service
Easy to work with and access
I have dealt with this location several times in the past 20 years. Whether it is renting storage, or renting a truck for a move, the staff is friendly, knowledgeable, and efficient. I have always had my needs met; and any issue was dealt with effectively. I have had my storage keys stolen - they helped get a new lock and I had immediate assistance. I have had billing issues - resolved. I have transferred units without a problem. I have rented several trucks and trailers which were always clean and in good working order. I highly recommend this business!
Easy and convenient location
Staff was very courteous. Excellent customer service. The units and grounds are well kept. The prices are competitive to other storage facilities in the area. I would recommend this storage company to others. My only reservation is in the gate passcode selection. As there were other people in the office when I set up my code and no privacy, my gate code is compromised. Otherwise, perfect experience.
Janette and Kreg are always happy to help with a smile and great advise about storage needs.
I store my stuff at the cube smart in Erie and the man and woman that are usually in the office are always helpful no matter what the situation. I wont go anywhere else:)
Kreg was fantastic to work and I appreciate all the help as I rented the storage space...It was just what I needed..THANKS!!
Kreg was great at the Erie, CO location! He had everything ready for me when I arrived to pay for my reserved storage unit. He showed me the unit prior to leasing and taught me how to use the locks needed. He made the process seamless and easy! Him and Jeanette both had me laughing. The facility was clean, and the units are easy to locate and identify. I would highly recommend! Thank you!
Super friendly service and staff, very helpful with our storage room and uhaul return.
Weve known Kreg & Janette for years and have rented a number of storage units from them during that time. They have always been very helpful at accommodating our needs and being responsive to our requests. The facility is huge and they have a lot of different types of units to choose from. The facility is well maintained. You cant go wrong by choosing this location for your storage needs.
Lots of units. Big facility. Clean and secure.
Agent very knowledgeable and helpful good with people
No real hassles, just real easy staff to deal with!
Renting a space at CubeSmart has been a great experience. The unit is clean, the security is complete and best of all the management couple are very friendly and accommodating of our needs. We were shown different size units so we could choose the one that would meet our needs and we got a good deal.
Great people good size units
In 2019, the year Cubesmart acquired Tri-County Storage, they raised the rate 15% to park our RV. This year, 2020, Cubesmart raised the rate an additional whopping 30%. There was no improvement or change to the facility. Anticipating a large increase every year we decided they were not worth the money in the least. We switched to a different RV storage facility nearby that has several amenities for RV owners that is only slightly higher that what we were paying Tri-County Storage before Cubesmart and their unreasonable increases took over. If you pay for RV storage here, be prepared for yearly, significant rate increses.
Great folks at this location. Truly, great folks.
Fast professional. no hassle rental. Clean and dry. Easy drive up on both sides of storage.
Had very large storage space that I could not find anywhere else.
Great management on site. Prices dramatically raised.
Friendly staff, good deal and right around the corner
Very helpful and nice. Made moving just a little bit easier!
My husband and I have been renting here for quite a few years now. Kreg and Jeanette always make sure that our needs are well met. The service and hospitality that they provide is why I recommend this location to all of our family and friends.
I have had outside storage with this company for a couple years. The facility grounds are nicely paved and I havent had any rodent problems like I have with other places. During the flooding nothing was damaged due to water because of the facility design and elevation. The spaces and driveway are wide and easy to use. The staff is always polite and helpful. I really like having the ability to fill my propane tank for my RV on site. Price is Good on the space and propane. I like that I have the ability to get to my storage through a pass coded gate. Highly recommend!
Friendly staff. Great location on high ground, with good security in place. Easy to sign up and start storing!
Super easy to rent and cancel rent. People were nice and super helpful.
Everyone was nice, the place was kept clean. You knew that people were in the office if you needed someone.
Great service, simple process
Shaelyn is absolutely awesome. I was in a hurry because I had to make it back an hour south to close my other storage and she accommodated me extremely well and very efficiently. Very happy with my experience!!
This seems to be a clean and secure facility. The managers are very helpful. We were looking for information and they were great about answering our questions.
Easy enough to reserve a unit. Manager called right away to complete the reservation process. NOT happy with the inability to remove the lock fee and I think it is a total scam that I have to buy insurance.
I’ve been storing here for awhile now. Household goods and my children’s toys, sleds and such. The managers Kreg and Jeanette are always so kind and very funny. I definitely enjoy coming in to pay my rent and have a short conversation before leaving. Never had an issue with “elements and or rodents” I do see a lot of bunnies though 😊. Thank you for all you do there at the Erie Cubesmart. You’re awesome.
Great experience. The operator is friendly and helpful and the facility is immaculate.
Easy access and friendly staff!
Kreg was very friendly. Straight forward and easy to work with.
The staff was amazing and very helpful.
Wonderful experience and very professional staff. Highly recommend
Always prompt and courteous service pleasure to do business with them been here for 10 years
The employees are very friendly, knowledgeable, and accommodating. Im very happy with the service Ive received.
If you are looking for a great location, friendly, helpful staff, this is the place! I highly recommended it.
Rented a storage unit here and trucks more than once. The unit was clean, dry and reasonably priced. The trucks were clean, in good working order and available when they said they would be. If I needed a place to store or move stuff, this would be my first pick.
We have been storing our business equipment here for 9 years. Kreg and Jeanette Burke have always been very helpful with our storage needs. They are kind, courteous and professional. Thank you Kreg and Jeanette!
Yep, this facility is part of a national chain. Yes, they have their logo on everything.But what sets this place apart from the rest is the people. Kreg and Jeanette are, first and foremost, great people. Theyve also been here for years, looooong before CubeSmart was even a thought. That speaks volumes to me.The units are clean and dry, access is really easy (think turning large trucks around and going down driveways to unload), pricing is comparable (and lower than some units further west).Go see them. Rent storage from them. And if you need a U-Haul truck get that from them, too. Just dont use the TruckShare 24/7 app. Its horrible. Like, really, really bad. Just go in and meet them and get your truck from them, too!
DO NOT USE for storage! Major rodent problem and I got charged when I was already moved out! They definitely won’t be seeing that money. Worst storage place I have ever used.
The staff a Cube Smart were extremely helpful.
Cubesmart has been amazing from start to finish. Ive been with them for about a year and a half now. Kreg and Jeanette are awesome people who went above and beyond to make sure that every one of my needs were met. Even at the end, when I needed to move out of my 10x 15 storage units, I asked them if they knew some good movers, and they recommened me to all my sons in Broomfield and they took care of everything for me! Nothing but a great experience all the way around. Thank you Kreg and Jeanette!
If you dont want all your stuff exposed to the elements and pests Id recommend not using this place. Most of my furniture I was able to salvage but if i had waited any longer to get my things out I probably wouldve had to buy all new furniture.
Quick and easy sign up and friendly staff!
Great location, great service, excellent deals! Thanks Kreg!!
Kraig is great!
We had great success working with Kreg Burke @ CubeSmart, he was very friendly as the manager of the nice storage facility. Thank you, Manny Garcia.
Great value and great service. I highly recommend this business.
Awesome staff and super easy to sign up and move in. Over the top service!Thank you!!!
Rude. I have never been treated so poorly. I will never ever again give them my business nor do I recommend Tri County. Nearby Elite storage is amazing.
Friendly, funny, and they took care of my needs real quick. Thank you
Wanted to thank chris muhn for his professionalism in handling an employee error. We can now say we would definitely do business again with Tri County Storage. Thanks Chris.
Overpriced
Easy setup and clean facility
Very bad customer service. We reserved a uhaul to pick up at this location a month in advance of our move. Uhaul confirmed they had the truck permanently at their location. I then called Tri County 2 weeks prior to the reservation and confirmed we had the reservation for that truck For our requested rental period of 24 hours. Then just 5 days prior to our rental date I got a call from Craig at Tri County saying they double booked the truck and that we would only have the truck available to rent for only 12 hours. I let him know that wouldnt work and we had confirmed directly with Tri County prior that we had the truck for the requested 24 hours. He then hung up with me and cancelled our reservation and put us in the back of the line with reservations at uhaul. We then had to try to find another location to rent a truck. My wife called the next day and talked to Jeanette and she was told by Jeanette that they only cancelled our reservation because they didnt have a truck which was a complete lie. I have the voicemail from Craig where he states they have the truck and they just double booked it for the 24 hour period. We booked this truck a month and advance and since these folks wanted to make more money in rental fees they cancelled our reservation for 24 hours so they could rent the truck twice instead of once in a 24 hour period.
Rented U-haul from the folks here. They were awesome, friendly, and fair.
Excellent efficient persona service
Excellent personal serviced
Large facility. Nice people.
The mice destroyed so much of my stuff! Not very friendly staff.
Major mouse problem- we had to set up traps and have been catching mice constantly, we will be trying to move our stuff in order to save it
Gate stuck inside gate...bad experience no emergency call #
Great place with good prices
Great storage facility
Excellent service
Loads of space for RVs and Trailers.
Its a storage....