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Independent Muffler & Brake
2223 Broad St, Erie, PA 16503, United States
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Independent Muffler & Brake
Comments
Al
Review β„–1

They are great to work with. Friendly, honest group of people I have ever dealt with. If you ever have an emergency and need your muffler repaired give them a call they will do their best to try to help you out, they sure helped me in out ! I AM SURE GLAD I CALLED INDEPENDENT MUFFLER!! 😊 THEY ARE THE BEST!

Wi
Review β„–2

Independent Muffler is the best place Ive found for exhaust work in the area.Pricing is very reasonable and the service is done quickly. The last 2 times Ive gone my vehicles have been done before lunch after dropping them off at 8.

Ke
Review β„–3

Great service, very reasonable and professional. Highly recommend Shawn and his staff.

Ma
Review β„–4

They guys were able to fabricate a tractor exhaust and muffler set up for me while we waited. They also added a swivel and clamp off they flange to make the install and alignment easier. I will definitely be bringing them more buissness. Their prices were also incredibly reasonable for the quality custom welded exhaust we received.

Br
Review β„–5

I called this morning to get a quote on fixing my 2017 Jeep Cherokee after getting a quote from the dealer of $815. The guy I spoke with was so professional and accommodating to my situation. They quoted me almost $650 less than the dealer and didn’t have to order the part. I had my car back in just a few hours and it sounds good as new! They have gained a customer for life!

Br
Review β„–6

I had great service from the owner Shawn and his employees, they are very cool and very professional! 10/10 would Recommend!

Ti
Review β„–7

Ive taken two cars here that were starting to have exhaust system leaks.Both times they gave me a honest estimate of what needed done and didnt try to sell me things I didnt need. The price was very fair IMO.I usually dont do reviews but I figure these guys deserve a good one for their good work. Nobody wants to get ripped off while trying to get their broken car fixed and so heres my 2C that this is a honest business.ETA: After reading some of the other reviews Ill add that they are usually busy so you need to make an appointment.

Me
Review β„–8

They were able to take a look at my exhaust the same day I called them. Then instead of making me order a very expensive part to fix the problem, the mechanic fixed it how he saw fit and could pass inspection and saved me slot of money. Also fixed it. Didnt tell me I had to come back or anything like that

Do
Review β„–9

Great service. Great prices. I highly recommend this place for your exhaust needs.

st
Review β„–10

The most honest peeps in the business....

Da
Review β„–11

Always the best service at the best price...but dont tell anyone, its hard enough to get an appointment now!

Da
Review β„–12

I really want to say that I have all respect for Shawn as I took my vehicle tere after failing inspection at the dealership and when Shawn looked at the exhaust he called me and was honest about my vehicle not needing any exhaust work done for inspectionl. I Just really appreciate his honesty and service as he explained everthing in terms that I can understand.Thanks again Shawn

Pi
Review β„–13

I called independent muffler because we had a loud exhaust. Ed scheduled us on a Saturday morning that week even though they arent open on the weekends. He knew exactly what the problem was and how to fix it. STELLAR customer service and professional repair. We know where to go for all our car needs now!

Wa
Review β„–14

Absolutely the best service in the tristate area! Honest and very reliable! Highly recommended!

Jo
Review β„–15

Been taking my vehicles there since mid 80s and Ill never go anywhere else for exhaust work. Welds, bends in pipes were perfect and everything including price is unbeatable

sh
Review β„–16

Great work great price and awesome workers

Di
Review β„–17

Great service! Great knowledge! I had a last minute exhaust break and they fixed it right before they closed. I would highly recommend them! 10 stars!

Na
Review β„–18

I called them that day n they got it in and fixed!

Na
Review β„–19

I was so happy with the service and definitely will return ..

Ch
Review β„–20

Best in town

Do
Review β„–21

Great service! Very fast, friendly! saved me a great deal of money.

Di
Review β„–22

The people there were very courteous. They repair my exhaust. And the price was very reasonable. I would recommend this place to family and friends.

Mi
Review β„–23

Excellent service!

Da
Review β„–24

While I do not doubt Mr. Hulls veracity, I can tell you, from a few years of personal experience dealing with Independent Muffler, that Mr. Hulls experience is a glaring exception. Independent Muffler has always treated me fairly, never tried to upsell a job, treated me as a welcome guest in their business, the list goes on but you get the idea. In the interest of full disclosure, I have no social relationship with anyone there and I sincerely doubt I will be treated differently as a result of this post.Mr. Hull, I do wish you would give them a second chance. At least give him the chance to make it right.

Ry
Review β„–25

Great place to take your car! Great prices and super friendly service! My wife and I had both our cars in for exhaust issues and they got both our cars in and out, FIXED, really quick and at the best price in the area. Theyre honest with you and provide great service. Cant say enough!

Ad
Review β„–26

Took my truck in job was completed, but my brand new 7,000$ rims were damaged they tried to cover it with black marker. Very disappointed as I took pics before and after of I will never trust them again.

Lo
Review β„–27

Great service!

Mi
Review β„–28

Great customer service and prices very pleased. My mechanic recently retired, found a new home will definitely be back and spread the news about Indy, Thanks!!

Ka
Review β„–29

Everyone was so nice, very quick service! ❀ thank you

Da
Review β„–30

What an absolute joke of a business! I am a small business owner and if I were to treat my customers/clients the way I was treated at Independent Muffler & Brake, I wouldnt be in business very long. I was given a huge attitude from both the male and female at the front counter. Never again will I stop there for ANYTHING! Im also pretty sure that a lot of the positive reviews on here are coming from their friends or family members. None of what the others are saying were experienced on my end. Without actually saying it, they pretty much told me to go somewhere else, which is what I will be doing. Terrible business practices!

Ma
Review β„–31

Great place to get your car needs fixed. Talk to Eddie. Old Family friend Tell em Mark Sent ya...

Sa
Review β„–32

Got me in on short notice. Honest.

Ge
Review β„–33

These guys are the best! A guy at our car dealership recommended them because they could fix our muffler at a fraction of the cost of what the dealership quoted. They did an awesome job and had it repaired within an hour. We noticed that they do state inspection emissions tests and signed up for an appointment. We came in with our baby and 3 year old. Even though we were late for the appointment they helped us right away. As soon as we walked in one of the guys gave our 3 year old a fruit snack pouch. I didnt realize that our registration expired the day before we came in. One of the guys renewed it online right there so I wouldnt have to go do it and come back later. A guy came in, who was recommended that he come there by a friend, because his muffler fell off. Even though they were booked solid, they still squeezed him in. We had to change the babys diaper and they did the unexpected (from any other business establishment)! I expected that they would show us the way to the bathroom and I would just put paper towels on the floor and change her. They said that that was no place to change a baby and made a very comfy baby changing station in their office! I have never been to a place that would go out of their way like these guys did. They are as honest and friendly as can be. I recommend them to everyone!

J
Review β„–34

Over priced

Al
Review β„–35

Horrible experience extremely rude woman at front desk. My seat was dirty and steering wheel along with door panel. Stay away from this place

Ky
Review β„–36

Great customer service and great price!

Lo
Review β„–37

Very helpful and reasonable prices! My dad felt they were very honest. Thanks for all your help!

Ro
Review β„–38

Independent ALWAYS does a great job. Ive been going to them for years for exhaust work. They are experts at what they do and stand behind their work. Need your exhaust or brakes fixed? These guys will take care of you!

Ju
Review β„–39

A very honest and hardworking mechanic. Tells you what you need now and what should be done for later. Gets the job done right and affordable.

Li
Review β„–40

Friendly customer service

Be
Review β„–41

Ed and the crew is excellent. Always a great help!

Ro
Review β„–42

Affordable price and fast work. All the mechanics are highly talented and best at what they do. Highly recommended.

To
Review β„–43

Talked to them about converting my 2014 Dodge durango limited to dual exhaust and they went out of their way to make it happen. Showed them the parts I had they did one heck of a job installing it and making sure it was right. Would recommend them to anyone.

J
Review β„–44

Reasonable prices, quick service. My daughter loves the sound of her performance exhaust.

El
Review β„–45

Fixed my Audi exhaust perfect, ended up paying less than original quote, great guys!

Mi
Review β„–46

Great Job guys. Thank you. 2009 Audi Q5

Ry
Review β„–47

Witnessed Great customer service.

Je
Review β„–48

Wonderful people, great work, honest and fair pricing! Would strongly recommend :)

Jo
Review β„–49

Nice people nice price

ri
Review β„–50

Great job and very friendly...very reasonable thank you

Am
Review β„–51

Great service

An
Review β„–52

This guy is awsome he helped my neighbor to get a tail pipe very nice man

Mi
Review β„–53

Great work n great prices

Ju
Review β„–54

Best auto place ever! I would highly recommend this place!

DA
Review β„–55

Moms flex pipe came apart, Ed repaired it in 20 minutes, Ed is a long time friend of mine from St Boniface grade school!

Ma
Review β„–56

You would be hard pressed to find a better place to have your car repaired. Ed and his crew are top rate.

Ma
Review β„–57

The first garage told me 800 dollars to replace my exhaust. The never said it could be fixed I went to independent muffler the fixed it for 100 dollars.

Me
Review β„–58

Great work at the price they quoted

Fe
Review β„–59

Would recommend EVERYONE Fabulous service thanks Ed and your Team!!!!!

Ju
Review β„–60

Amazing staff that works here!

Jo
Review β„–61

Easy to work with and great pricing.

ja
Review β„–62

If you need work done go here they do not rip you off or cheat anyone out of money great place to go

Ta
Review β„–63

Very friendly, honest and informative.

Br
Review β„–64

Went in without a appointment and they took care of my exhaust pipe was in and out in 30 minutes highly recommend this place

Ge
Review β„–65

Prices opt great

Wi
Review β„–66

Good place

Fu
Review β„–67

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Information
12 Photos
67 Comments
4.6 Rating
  • Address:2223 Broad St, Erie, PA 16503, United States
  • Site:http://indeemuffler.com/
  • Phone:+1 814-454-2434
Categories
  • Brake shop
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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