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Premier Auto Service
410 W 12th St, Erie, PA 16501, United States
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Premier Auto Service
Comments
Jo
Review №1

Great service every time. Very friendly, great people to work with. I highly recommend them.

To
Review №2

Very good service, done right the first time. Very friendly, good prices, very knowledgeable. Excellent on brakes and exhaust.

Ke
Review №3

Karen was extremely friendly and helpful. And the mechanics were really fast and efficient.

Gr
Review №4

Premier Auto Service helped guide us through the selection of a FlowMaster stainless steel exhaust system for our truck. Installation and service was excellent. Karen kept us informed and Marks expertise was exactly what we were looking for. Highly recommended!

Ro
Review №5

Very curtious. Clean atmosphere. Top knowledgeable workmanship.

Ja
Review №6

Take all my vehicles here for the last 10 years. Honest, and knowledgeable. Mark has always been able to diagnose and fix any problem! Will never go anywhere else!

G
Review №7

Ruined my car. Brand new car I just got of the lot and the brushes scratched all my paint and when I called to tell them the lady I spoke to on the phone said she would t even bother talking to the owner because hell just give me the run around. The employee I spoke to on the phone said that he even owns the auto body shop directly next door but still refuses to fix anything that he damages. If you value your car, dont take it there!!!!!!!

br
Review №8

Love this place I get my oil changed here and he does everything g I cant do on my vehicle he does the repairs thanks Mark, Steve and Karen

Ch
Review №9

Fast and efficient. Price friendly.

Ro
Review №10

Better communication with customers

Lo
Review №11

Fast and friendly service. Any time you call they get you in as fast as possible.

Je
Review №12

My personal car care place. All of our autos including my classic mustang are serviced there.Owners are very trustworthy. Wont just replace things when they are still good.

Ho
Review №13

So friendly and knowledgeable. Very honest

Da
Review №14

Ive been having all my personal and company vehicles serviced here, for over 22 years. They have always been, friendly, professional, knowledgeable and reasonably-priced. There have been many times, where they have gone above and beyond, to help me out. I highly recommend them!

Ma
Review №15

Its always a pleasure to visit Premier Auto. Staff is attentive to the clients needs and will accommodate a busy schedule. Work is done in a timely fashion and pricing is fair. Very clean and organized facility.

Je
Review №16

Timely and expert work on all my vehicles.

Ja
Review №17

Nice, honest people. Its rare nowadays to find any shop you can trust and this place is one of the few exceptions. Been here several times and costs has always been reasonable.

da
Review №18

Scammers and crooks, ripped me off. didnt do work they said they did.over charged. stay far away, you wont walk out of here without a 1000$ bill at the minimum! they will find the most expensive thing to fix and say its broke!

ch
Review №19

So far so good

Pa
Review №20

How is it possible to return time and time again for service over the years and never be disappointed? In a word - integrity. When Mark and Karen retire Im going to sell my car and buy a horse.

Li
Review №21

Great service, friendly staff, and fair pricing.

Jo
Review №22

My experience here has always been positive. I have never felt like I was ever taken advantage of and will continue to have my vehicles serviced here, I trust the owners Karen & Mark.

Sc
Review №23

Honest mechanics with experience! I took my car in for inspection and they noticed one of my rear shocks was leaking which I thought might be a problem since I noticed some moisture last time I was under the car replacing the front struts. They gave me the real values for my brake pads, and tire tread which matched my measurements exactly.After recognizing the shops integrity I decided they would be a good shop to replace my rear shocks.I do almost all of my own work on my car but needed help installing rear shocks since I dont have my garage set up yet at my new place in Erie. I am always nervous going to a mechanic due to some bad past experiences at other shops. I have had lugs stripped, overtorqued to 250lbft, wheels have fallen off and almost killed me due to other mechanics failures. Often times the chains and even dealerships employ young high school kids without ASE certification to do the mechanical work but that is NOT the case here. You will get an experienced mechanic, proper torque specs, torque sticks and torque wrenches still exist here which means so much to me. I appreciate that the garage is open and has glass windows so you can watch the work being performed. After watching the proper tools being used and the care they took my nerves were eased and I knew I was dealing with a competent mechanic. All the work was performed to spec without shortcuts. The hourly labor rates are also reasonable.

Mi
Review №24

Quick repairs, inexpensive by comparison to many other places. They tell the truth.

Ja
Review №25

Honest and friendly service. They always remember me and never try to sell me things I dont need.

Ma
Review №26

So I stopped in to ask about a problem I was having with my car. I am a mechanic and know what I am doing except that I am traveling and do not have the proper tools on me. Whoever I spoke to was rude and was very ignorant. I needed about 5 minutes of time and the amount of rudeness and inconsideration I received was appalling. I do not recommend this shop and will never return.

Ni
Review №27

Ive been having my cars serviced by Premier for about 8 years now and its always been a positive experience. They never try to sell me anything that I dont need, their prices are reasonable and I plan to continue going to them even though I live further away now.

Mi
Review №28

Great staff, really knowledgeable and friendly

Wi
Review №29

Friendly and competent people there

To
Review №30

Did a good job

Me
Review №31

I stopped here once and he was rude

Wi
Review №32

Great

St
Review №33

Fair, Friendly, and Fast!

Information
3 Photos
33 Comments
4.2 Rating
  • Address:410 W 12th St, Erie, PA 16501, United States
  • Site:http://premierautoserviceerie.com/
  • Phone:+1 814-453-2277
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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