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RoaTech Inc.
8056 Main St, Ellicott City, MD 21043, United States
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RoaTech Inc.
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Ro
Review №1

I love these guys. Quick service. Prices are reasonable- not too cheap, not too expensive. They got me fixed up with a new case at a good price. The customer service is amazing. I do a lot of shopping at huge corporations, so I often forget how good small business customer service can be. Truly red carpet. I recommend them.

Am
Review №2

I gave two things for repair at RoaTech, a laptop and an HP notebook. I got a prompt and honest feedback on both. After I paid the said amount, they went through getting new parts and replacing to fix it. It took a while to identify the problem and fix as it wasnt easy. One positive thing is I was not asked for more money at any point. I finally got my fixed laptop after a month with a reasonable cost. I had a backup laptop so I was not inconvenienced. I would definitely trust them if I needed more repairs. I was also able to recycle computer, router and related accessories. Thank you David and all at RoaTech!!!

Je
Review №3

This was a fantastic place to take my computer for a diagnostic assessment. They did a thorough job and actually my computer only needed some maintenance despite what the Apple store told me. I found the service to be excellent and the explanation of what was wrong to be very thorough and helpful.

Sh
Review №4

Response time and problem resolution was outstanding. Unfortunately the problem persisted, so David came on site and resolved the laptop issue. His service and commitment is commendable.

Co
Review №5

I was very pleased with RoaTech. Computer was ready and completely fixed in a few days when promised. I have an 10+year old Mac computer which I could not get to boot. It turned out all I needed was a new hard drive. The diagnostic was free. They didn’t try to sell me anything extra and explained everything I needed to know. Price was very fair. I would definitely use this service again. Computer works perfectly and I am very happy.

he
Review №6

Honest, knowledgeable, QUICK and fair priced. Also, I appreciated that they wore a mask and did social distancing since we’re in the middle of a pandemic.My computer that I depend on for work got hit with a bad virus recently. I tried everything I could to fix it on my own, using online suggestions. I wish I had known about these guys and brought it to them first.These guys were able to help me quickly and were very responsive with all their communication. They also gave me a very reasonable price. They met me at my convenience and explained everything thoroughly to me.They have been in business for a while but recently opened up a brick and mortar place right in the heart of Old Ellicott City just weeks before the quarantine hit. The location is really, really cute. I had no problems finding parking.Also, they are bilingual. They are a great business to support. I’d MUCH rather support a small business In our community that I can trust than going to a big box store whose reputation is not on the line. I highly recommend these guys.Also, they sell customized computers but I really appreciate that they were so knowledgeable about my computer’s issues. When I eventually upgrade my computer I will get it from these guys.

El
Review №7

A lot of really interestingly random, specialized bits of various mostly modern tech you rarely see most places, mostly for PC, phones, and gaming, but some various other maker type stuff, and various such accessories, plus some South American treats, and most at quite well internet competitive prices, always worth a visit!!)

An
Review №8

Extremely happy with the service. I feel like I have a new computer, without the expense of one. I should of brought the computer in earlier, I would of saved myself months of frustration, trying to fixed the problem by myself.

Ga
Review №9

What a great experience. After dealing with incompetence at Micro Center and trying to schedule a geek squad appointment at Best Buy I stumbled upon RaoTech. What a hidden treasure. They immediately took a look at my computer. sent text messages that regularly updated me on the status and fix the computer within 24 hours. I highly recommend them for repair work

Ma
Review №10

I was really pleased with the service I got on my old laptop. The price was reasonable and there was a quick turn around. I would definitely use them again for my computer needs.

Ka
Review №11

I love this place! I visited recently to get my battery and I was very pleased with my experience. The service was priced reasonably and executed quickly and around my schedule. The owners are so kind and did a good job explaining the issues with my computer to me. I will definitely be returning for future repairs, as well as referring them in the highest regard to friends and family!

My
Review №12

The RoaTech team was very responsive, timely, and friendly! I recommend them for any IT needs!

Ed
Review №13

They are completely professional with hinge repair, my laptop had problems with a hinge and they repaired it, it works perfectly and looks great

Er
Review №14

Great A+ customer service! The owners are very knowledgeable and professional! They have convenient hours and are very good at both diagnosing the problem and efficiently finding the solution! I will definitely be a return customer!Erica White

Pa
Review №15

Quick and easy. Reasonably priced. Friendly service. Would definitely use again.

Th
Review №16

Personal one on one time, they spent time explaining what they needed to be fixed and what steps they were gonna take to fix my iPad.

To
Review №17

Would recommend RoaTech highly for all your IT needs. I won’t go anywhere else now after having such a great experience with RoaTech replacing the battery in my Samsung tablet. Very honest, nice and sincere people.

Ja
Review №18

Roa Tech Inc provided wonderful service. They were very polite, they communicated progress updates well, and most importantly took care of my computer repair needs expeditiously. I highly recommend them.

Ly
Review №19

They are amazing! I love the owners! Wonderful customer service! I cracked my phone and they repaired it like new for me! Cost was reasonable since my repair was the LCD screen and glass top screen! They have everything you need for phones and computers!

Ol
Review №20

Great costumer service. they explained all details about my computer issues and repair it in 24 hours

Ma
Review №21

Wonderful service. David and Jezabel treat their clients like family, they always try to give the client the best. Thank you so much!!

Is
Review №22

Fun little store with a delightful and helpful staff.

Ja
Review №23

Put a new battery in a 5 year old iPod. Now it works like new. Pleasant folks to work with. They repair phones too.

Fa
Review №24

Excellent service. When it comes to technology issues or glitches, you can be at peace knowing that Roa Tech has very talented computer experts ready to give you the best service. You will be in good hands!

Ch
Review №25

I brought my newer PC to RoaTech Inc. because it was acting really strange. I thought it might have gotten a virus. But David performed the diagnostics and found out I had a failing hard drive and keyboard. He replaced the hard drive and keyboard at a very reasonable price. He also backed up and moved all my old data. He did all of this very quickly and I was able to pick it up the next morning. When I received the PC back, it was completely fixed but also lightening fast! It was never this fast before. David and Beth are both very nice and very customer focused. They also have lots of cool computer related merchandise. I had fun looking around. I highly recommend them!

Ta
Review №26

Great customer service and very friendly people. I had an old blood pressure monitor that wasnt working, and they went above and beyond to do diagnostics and try to find parts, even going to the original manufacturer. Turns out the parts dont exist anymore, but thats not Roatechs fault. They seem to be able to do it all.

Re
Review №27

I had my iPhone 7 screen repaired here. The employees were kind and professional and had my phone fixed within hours of drop off. I recommend and will use again.

To
Review №28

I had designed a custom system for myself to do audio and video editing. I had intended to order the components myself and build it myself but decided to give RoaTech a try as they are local and I could actually speak to the one who was going to be doing the work - David. They took my list of components and responded with a competitive quote. Despite the delays caused by the COVID-19 pandemic, they built and delivered the machine in a timely fashion. I also added a new monitor and adjustable stand. They are reliable and efficient. I highly recommend their products and services.

Me
Review №29

It is pleasure to visit a place like Rohatech, because apart from the fact that they make you feel like family, they help you to understand the product that you have bought, and they offer you a personalized service.

Ch
Review №30

Wonderful friendly customer. Quick turnaround and very efficient. Will definitely recommend and bring additional items to them to fix.

La
Review №31

I’m so thrilled that RoaTech is in OEC, I just had Data retrieved from a computer that Apple did not want to help me with. RoaTech retrieved the data in one day & it was completely compatible with my current computer. I highly recommend them.

Al
Review №32

This is a nice place to buy they have a wide variety of products additionally they are experts in technology and can help you with all your needs

To
Review №33

AMAZING SERVICE! my Laptop died on Friday and by Monday I had it back. quick turnaround and affordable prices!

Cl
Review №34

Prompt service on my PC, with very fair pricing. Will find reasons to buy from RoaTech again in the near term.

Da
Review №35

Quality work.Quality people.

Lo
Review №36

We picked up a few Fathers Day gifts and appreciated how nice and helpful Beth was. Theyre really easy to find, right on Main Street in Old Ellicott City.

Ca
Review №37

I Have known David for a while and he provides good honest service, I still use his services even though hes out of state.

Ma
Review №38

I was having issues trying to connect my computer with another monitor and Roa Tech took the time to figure out that my computer was outdated to use HDMI. Good thing they had other type of monitors at their store and they solved by problem in a timely and efficient manner. Thank you.

Jo
Review №39

They diagnosed and replaced my failed hard drive in under 24 hours. They are are also open late for convenient after work pickup.

En
Review №40

Excelletent remote computer services!! they are professional and have affordable prices

Se
Review №41

I needed to buy some computer equipment for my home office. The friendly staff at RoaTech helped me to find the right solutions for my home office, and also helped me with my home entertainment system. I would recommend them for whatever technical need you have!

SJ
Review №42

They offered me a fair price, diagnosed and replaced my failed hard drive so fast to me.

Ye
Review №43

They makes the best custom gaming PC

Aa
Review №44

During the Covid-19 pandemic, I had to set up shop quickly from home. Given my work in financial services, my requirements were demanding, including a work station with four monitors. I was having trouble getting all of the things I needed online and especially on time, but then I ran into RoaTech which solved all of my problems. David came over to my house on the same day wearing protective gear and helped me get fully set up with all the things that I was missing, including cables to hook up all of my monitors. He was also kind enough to take a look at my printer whose color ink had failed a couple of years ago despite having new cartridges. Long story short, he took my printer with him and brought it back the next day with everything working just as if it were new. I really appreciate RoaTech’s quick and impeccable service and highly recommend them for any of your technology needs. The fact that they’re part of our community in Old Ellicott City is even better!

Pa
Review №45

Highly recommended, they are experts in mac and all brands

Ra
Review №46

Highly recommend!

Be
Review №47

THEY WERE VERY FRIENDLY. I WISH THEM WEII AND THAT ALL OF MAIN STREET USES THEM

St
Review №48

Excellent customer service fast and professional

Si
Review №49

Always a quick response and solution.Efficient, economical, easy access ...Thank you for all these years of good service.👏👏👏👏👏

Da
Review №50

Sell graphics cards or processors?

Information
52 Photos
50 Comments
5 Rating
  • Address:8056 Main St, Ellicott City, MD 21043, United States
  • Site:http://roatech.us/
  • Phone:+1 410-979-6000
Categories
  • Computer store
  • Computer accessories store
  • Computer repair service
  • Electronics company
  • Printing equipment and supplies
  • Repair service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Onsite services:Yes
  • Same-day delivery:Yes
  • Online appointments:No
Accessibility
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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