James Parks is the best would recommend anyone. thank you so much for your excellent service.
The help was good; I was surprised it is so complicated to set the scanner, apparently because my computer problems with compromises. It was expensive experience,but I hope it will pay off and my computer and smart phone are properly protected now.
James Park, the second expert I dealt with on WPLLC was perfect in his professionalism. He not only had perfect manners, but his knowledge was superb. I hope this is not a scam, I have heard that this is rated high. I hope so. At first I thought it was Microsoft, but this WP is great, hope it all works as well as the men who helped me. Personally, I hate scams, and at first I feared this might be one. However, they seemed just great.
James was very helpful and I appreciate the expertise of him.
James Bark was very helpful, explained at length what damaged my computer, he fixed the issue and I am very pleased! Excellant Customer Service
To whom it may concern, James Park has been very helpful. I recommend him to all customers! Very helpful person. I would like to deal with him in the future!!! Thank you James!!
The Tech was very knowledgable and helpful. Efficient and through as well. Great experience. Will highly recommend Web Planets for assistance.
I was very pleased with the work performed on my computer It was done just as it was done..
Great help. Got everything done on time that was promised.
The work that Web Planet did for my computer was fast and complete. My system works much better now after their assistance.
I contacted HP Support because I was having issues with connecting my new printer to my new computer. Other serious problems with my pc were discovered and I was advised accordingly. James Parks was in touch with me to service these issues and all issues were resolved to my satisfaction with tremendous personal attention to my needs!
James Park did a excellent job with the time it took to get everything right. James was very diligent and very helpful in every way. Thank you James for your patience and care of your work and craft
Mr. park was extremely helpful and very courteous. I appreciate him very much. Thank you
New Computer with Windows 10 provided educational input for security and printer assist. Thanks very much.
I am very grateful and appreciate the work you did for me
Mr. . Park was very knowledgeable, i appreciate his kindness during this endeavor
The service is excellent and ver efficient,as well as very courteous and pleasant
James Park was very understanding and clearly explain everything.
I am very thankful to you for so much time to fix my problem
They did a great job! Very helpful and knowledgeable. Got me up and running in no time.
He was professional and patient with me. This made the experience less stressful
Excellent service very clear explanations
Web Planet LLC does an amazing job with Computer configurations and IT support. Also guides through new software versions and thoroughly tests to verify everything works satisfactorily.
You did a good job, and polite to talk to and patient with me
I really appreciate the job you did, i am glad that i called about the scanning.
Mark was most professional and handled my needs to my satisfaction. I would highly recommend his services for anyone needing simple or complex issues needing resolution. He was most courteous and thorough in assisting me with all my needs.
He was very professional and did a great job taking care of all our needs,
Called because I was having issues with my printer and found other issues with my pc. This process was easy and techs were very nice.
Very Patient and Personable.Got the job done, with little to none assistance from me!Very Much appreciate the ComputerHeroes...
We are very happy with the service James provided. He was efficient and thorough. Thank you!
Thank you so much.
Great service.Thanks
They really helped with all my issues!
Very understanding and efficient agent - James Park.
James was very thorough & answered my questions thank you
Jameswas a very good representativehe is a valuble assett to your company
My PC was not working correctly on several Apps. Web Planet technicians spent quite a while sorting out what was going on and explained the problem as multiple malware virus. They cleaned things up and installed internet protection. Everything works as it should and Im very happy with the results.The only issue I had was paying by scanning a check. They asked for the last 4 of my social and I refused. Gave my birth date instead.I would be much more comfortable using a credit/debit card.
Excellent and thorough service! The technicians were very efficient and respectful even though I am not techno savvy. They were very patient and helpful. They cleaned up my computer, installed protection, and fixed my printer. Bravo! Bravo!
Great service nice person made me understand what he was doing
Im very satisfied.
James did a great job and I appreciate his patience. Answered all my questions, good job. thank you
Mark was very helpful, extremely knowledgeable. Saved my computer from a future meltdown. So very glad to have this done.
One of the most well put together teams ive ever worked with. mark, has an excellent understanding of your computer and its needs . thank you so much.
The guys today were most helpful and patient. This job took longer than thought but they stayed with it and I really appreciate their patience and kindness.
They did a great job on my computer from everythng I have seen so far. Would recommend to someone else
Very easy to work with and very good service over all.
Mark and Sam were amazing and VERY patient with me. I know very little about computers and they walked me step by step of setting it up and connecting to my wireless printer. I truly could not have done it without their help. Thanks guys!!!!!
I called for some assistance with my printer but ended up getting more than I could hope for. James Park was behind the screen, set up the system for me, informed me every step and was overall such a big help. An appreciation for James and the others who helped.
The techs are personable while being very professional. I had spent TWO DAYS trying to connect a Wi-Fi Printer with no success. The techs were successful within a few hours. This company has a working knowledge of my HP products while being very patient with a wannabe geek. Thank You, Web Planets!!
I cannot say how much I appreciate how much Mark helped me. Very polite very clear and professional. Thank you all.
I am happy to have my computer improved and optimized. Shawn worked patiently with me and with my computer and printer.
James did a great job
James was very supportive and professional, he was very thorough and he took his time to explain everything to me. i appreciate everything you did.
My computer and printer was not working Mike worked on both, my computer and printer and did a fine job. It works perfectly now. I recommend these people to work on your computer and printer if you ever have a problem.
They were very helpful.
Really helpful, efficient, made a huge difference in setting me up and doing needed work on my computer. I am very grateful and appreciative.
I am happy one again for the help the technitians- have given me: successful help as well as a fine education!
I had an excellent service with James Park.
Wonderful service and great patience with a 75 year ol d non computer person. solved my problems
THIS WAS THE FIRST TIME IN MANY YEARS WITH NO HELP. THIS WAS FUN TO WATCH THE ARROW MOVE AROUND KINDA FUNNY . BUTT I AM GLAD I COULD GET HELP .
I appreciate the patience of the employees with me and all the help they gave. My only concern was the cost. I hope to utilize this plan for a really long time! Thank you
This was a great experience. James fixed everything quickly and efficiently
Mark was very professional, he solved my issues, and is pleasant to work with.
Good job, made me understand everything about printer
MARK WAS VERY HELPFUL IN FIXING MY COMPUTOR.AND THE TIME WAS VERY QUICK,HE IS VERY KNOWLEDGEBLY.I WAS VERY SATISFYED
Excellent experience. Web Planet found lots of glitches and fixed tem all in no time.
I am completely satisfied with my experience. I was notified of all changes and was given chances to ask questions if needed. The technician was very knowledgeable and most helpful in so many ways. I really appreciated the work that was done for me and how I was treated during this process. .. Awesome technician !
I cant say enough good things about my experience with James P., the genius who helped me! He was very understanding and calm and tolerated my total lack of knowledge with grace. But most of all, he was incredibly smart and competent! He saved me!! and everyone we have dealt with at webplanet has been great. Prompt and courteous and above all, expert. They get my highest recommendation! will call again!
James has been wonderful, very understanding, Im not very up to date with all this thec. he has helped me thur. so much.thank you James
Very pleasant to deal with and prompt service.
James was very thorough and did an excellent job.
I am very satisfied with all the hard work that my technician has done for me. the team has excellent knowledge in setting up my computer and printer. I will definitely be telling all my friends to contact Web Planet for all their computer needs. thanks so much for all your help.
Thanks for the help and patience! Julie
Mark worked diligently to provide a way out of a seemingly impossible situation. I was struggling with software from several years which were not compatible with each other. Mark helped me overcome the situation without replacing my computer. He showed great knowledge and patience to be successful.. Five well earned stars!
I am happy, price is reasonable
My experience with Mark was outstanding! He was very patient and stayed on-task. I am grateful for the assistance. Thank you, Mark!
To everyone: this company is FANTASTIC and my tech, James was extremely knowledgeable and professional to work with. A Very reasonable fee for so much information!
Thank you for your patience.
James was very patient with me. i will use him again if needed.
Mark worked diligently to provide a way out of a seemingly impossible situation. I was struggling with software from several years which were not compatible with each other. Mark helped me overcome the situation without replacing my computer. He showed great knowledge and patience to be successful.. Five well earned stars!
The technicians have all been very polite and helpful. Mike has been especially helpful and patient. My computer is now running better than ever and I will be keeping their information for any future issues I might have. Thank you Web Planet for all of your help and especially, Thank you Mike.
Very professional, very efficient, very friendly, overall the experience was outstanding, thanks James
Excellent customer service. They were very patient and worked through every detail. I love that I can call on them in the future anytime.
Thank you for fixing my computer, your professionalism was appreciated.
I am very satisfied with all the hard work that my technician has done for me. the team has excellent knowledge in setting up my computer and printer. I will definitely be telling all my friends to contact Web Planet for all their computer needs. thanks so much for all your help.
Really happy
I was pleased with effort to fix my computer and printer in all respects
Great job
I am very happy with the performance of my machine after receiving service. They were very friendly to work with and made the whole experience trouble free.
The technician did a great job fixing my issues and getting my printer/scanner installed. I would recommend them!
Excellent service, very courteous technician. Great Job.
The experience was excellent.. great customer service. This company did a great job helping me fix my printer issue. They found a problem we didnot know we had. Overall they were polite, quick and knowledgeable!
Very helpful thank you
My experience with Mark was outstanding! He was very patient and stayed on-task. I am grateful for the assistance. Thank you, Mark!
Very friendly and helpful!
Very good work in a responable time.
The experience was excellent.. great customer service. This company did a great job helping me fix my printer issue. They found a problem we didnot know we had. Overall they were polite, quick and knowledgeable!
The experience was excellent.. great customer service. This company did a great job helping me fix my computer. They found a problem we did not know we had. Overall they were polite, quick and knowledgeable!
I am very satsfied with the work/long work that my technician Mark has done for me. The work completed became necesary at a time when everyone, it seems, is now working from home due to the Pandemic we are going through. He was very efficient, kind and patient with me. I would recommend the team, especially Mark to anyone and everyone. Keep up the good work.
Not comfortable with this but ill see in the future.